open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

just wish you had laundry service

we had a view of the laundry room and rooftop

view and floor level, pool for my daughter!

tv’s in the rooms should be upgraded to smart tv’s for the kids

room wasn't ready there was no spa tub no parking lot

the wifi didn't work in our room. neither did the phone or the remote for the tv.

parking was tough on a saturday night because they had a 50th birthday party going

pool, hot tub, spa or fitness center is part of your stay at the long beach hotel

did not have parking

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

very friendly staff!!! very clean and good breakfast

easy shuttle to the airport in the morning

clean, parking. less time checking in

easy parking. clean friendly place

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the kitchen staff goes above and beyond to assist the guests with a beautiful smile

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

the staff, location, breakfast, parking

a+ to your cleaning crew who works in the background, and a+ to your kitchen crew who i did meet

need nicer towels or use better smelling laundry detergent

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

one microwave, located on 1st floor in the laundry room

staff, breakfast, laundry machines, location, shopping, food

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

laundry facilities and vending

laundry machines are out of service

plenty of parking space. the room was very cozy. staffs were helpful.

pool was closed

location, except no wifi in the rooms

several choices for continental breakfast, no microwave tho

no laundry room at hotel! the only thing that was missing!

no laundry facilities

no coin laundry..

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

very accommodating for my early check in due to an early flight

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

that said, wifi and air conditioning of the room was good

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

silent room, heated + fast wifi, 24h reception

checking location in basement behind building hard to find & parking on driveway .

laundry

the wifi kept going off.

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

no ice for cold drinks, the wifi wouldn't work.

poor wifi that would disconnect, a gym that was hardly a gym. location was abit funky

desk didn't have quarters for the laundry room, had to walk to the gaa station

gym, laundry, staff

i like the gym laundry area and the staff.

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

there was no laundry on site which was very inconvenient

no laundry

no microwave available or laundry service which is what i looked for when booking

a laundry service would also be a plus for the guests, as well as vending machines for each floor

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact

no laundry .

the laundry has to be done at the radison hotel next door

we didnt have breakfast but we thought the dinner was excellent.

staff was amazing, especially the bartender

great breakfast options and the food was good.

there is a fitness area and even a laundry room which is great

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

that it had a customer usable laundry on site

ridiculous pet fee 150

the laundry

waterpark/ activity for kids

everything is self-service and not recommended for travelers with kids

room had bed bugs, my kids got bite up i got bite up

had asked for rooms together as we were traveling with our 4 kids

laundry and distance to jfk

friendly staffs. breakfast is good. laundry available is important

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

location great. very clean. self-service laundry fabulous.

the staff was great at check-in and the bar for food service

the spa was great and the late

enjoyed everything about it especially the pool and how the light above changed colors

the menu for room service was limited and expensive.

the pool area is nice ( a bit small) and the gym is a bonus

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

just the location and laundry

the bar was great (bernard was wonderful)

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

oh, and the gym was not what i would have expected from such a large hotel

of service, excellence in all staff, helpfulness of housekeeping and desk staff, location,free parking- everything

only negatives is there was no change machine for laundry and the machines took quarters

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

i enjoyed my sent me & my kids n husband we had a good time

love the kitchen, spacious room and good selection at breakfast

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

sent in laundry but the office didn't turn it back after two business days

parking lot 1/4 mile away

room was beautiful it was close to the casino and it was quiet and also clean nice view of

breakfast was delicious and location removed the stress of catching my flight on time.

parking

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

location was good gym was clean. parking lot easy to maneuver

lots of parking slots. late check out without charges. comfortable beds. friendly staff

believe they were doing some gardening and there was a strong smell of manure by the parking lot/entrance

parking location was a little confusing at first because this is a hotel/condominium

rooms are very large and all have a patio that faces the pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

we enjoyed the game room( ping pong table and pool table)

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

but: pool didn t have towels lobby didn t have a laundry soap for sale

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the breakfast plentiful and decent. there are laundry facilities on site.

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

using the laundry facilities was not easy as it had to be done via an app.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

the pool and location

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

i loved the small gym it was good to use some equipment again

i didn't have breakfast because i had other meal plans that morning.

there were additional fees with crazy rules about having a pet

i still prefer a bar of soap for shower and not the lotions

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the pool was great for my kid. staff were pleasant. tv and free wifi were great

no room service, they never clean my room while i was there.

king room w/ sofa bed perfect for me and my 3 kids

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the complimentary breakfast was delicious

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

they have a 24hr laundry room

bar barely had alcohol and closed very

even after the fact i got billed additional charges for something called enhanced wifi when booking

there is no room service unless you request a day before the actual service

the gym was clean and efficient

parking.

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

the staff was incredibly helpful, breakfast buffet was great

location and parking

parking

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

lift and parking area doors had seen better days no laundry facilities

parking was readily available

free wifi and parking

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

free wifi. marco polo restaurant was very good. room, beds were comfortable.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

ordered room service and took a while to get food

the restaurant and the bar! also they don t have a laundry room!

there no laundry

cleanliness, free breakfast, free parking, spa

we booked in may for september for a king suite with kitchenette and pull out sofa

property was nice best part was the spa treatment.

the pet fee was expensive

was charged a pet fee of $150 after being told there was no fee at the time of booking

early check in time due to early arrival

00 + tax per pet per night

gym across the street, closeness to the great neck station, healthy breakfast, colberh

washing laundry is also possible and there is room for making sport, a pool and much more

get the room near the staff rooms, laundry, etc

i think the breakfast was outstanding too

location is good, room is ok, clean and good wifi.

clean, friendly, well trained for covid-19 cleaning excellent breakfast

the guy serving breakfast was attentive and efficient

breakfast was ok but could have a few more choices for breakfast

daily breakfast, easy access

the hotel provides free wifi; but no wifi signal in my room.

breakfast was good

had to be at the airport at 5:30am but shuttle service didn't start until 6am

the location was amazing! the shuttle bus from/to lga was very helpful too.

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

small bar area and no rooftop access.

very large rooms and free airport shuttle to

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

no early check in

wifi wasn't

beautiful room 2 way city views. breakfast area could use a little more upkeep

i love being able to walk into the village for dinner or just relax by the fireplace in the lobby

more salt and sand on the ice outside, in the parking lot would of been

wifi unsatisfactory . breakfast area too small for number of guests and many items not available

room service is way too expensive

meals in the restaurant downstairs were excellent, as was the room service breakfast

amazing breakfast options, professional and great staff interactions, clean and large sized

from check in we were never told that we should fill out a room service form

you have to sign into the wifi every 12 hours

great customer service and shuttle service to airport is on time.

rooftop and gym room was a great addition to the stay

2nd day restaurant on 12 floor bar female bartender gave poor service

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

i couldn t use tennis court or pool and wish to be able to sit outside at night.

great bar and restaurant

the roof bar is also great