view from our room upon arrival at 2pm, was x3 laundry trollies, which blocked our french doors

no laundry

laundry service was appalling suppose to be back same day and instead took 36 hours and i had no

the wifi was fast and worked without problems

loves the easy early check in all staff very polite

would have preferred to have had a guest laundry facility on the property, i had to walk at least 20mins to the

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt

very noisy laundry room near our room, this noise continued all through the night.

no laundry service

no laundry facilities

laundry, crockery left outside our room on arrival at 3pm

wifi would barely connect

we had room service for lunch which was very good as was the breakfast

during the day when we were by the pool, we were told that the kitchen wasn t working which was disappointing

starred restaurant, wonderful and helpful staff, a very good outdoor heated swimming pool and a spa with high

requested a takeaway breakfast as had to leave early, staff forgot the second morning.

even the staff that were on the night before were an absolute joy at breakfast

had to ask for alternative wifi connection as main one asking for security key which wasn't known

with a cup pf tea, industrial orange juice and mini mini pains au chocolat, perhaps not even a kids size, maybe

had room service too for dinner (tea where i'm from) which was nice and very enjoyable

lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight

check in staff, good free car parking, undercover, good room, nice bar, and menu free good wifi

had great room service for dinner

the peking facilities were excellent we arrived late at night and had no problems parking

was no room in the restaurant for guests to have dinner, all guests had to order room service due to christmas

the only thing missing was the shoe horn and laundry bag.

we had an early check in, so i did the walk to terminal 5 departures as a trial run and found everything the

breakfast wasn t included in the price wifi wasn t great

we ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7

the gym was above average for a hotel gym

good location. spacious room. wifi well designed room & washroom. comfortable bed.

the restaurant, food was ok but back of house very noisy, can hear the kitchen trolley going back and forth

comfortable bed, the breakfast was good

the jaccuzi pool had so much pressure and just what we needed

wifi was slow and choppy

arrival a dirty piece of laundry has been left on our sink, this was dealt with quickly by staff

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

think we may have been above the laundry which had machines going all the time

large laundry trollies living in the hallway less than attractive

was opposite laundry room and door was left open - a lot of light broke through into the room

you need a guest laundry where we can pop on and dry a load of washing.

highly recommend the value for money and very quiet, spacous rooms and particularly the buffet breakfast, along

room service is quick and there are plenty of light meal options

the room service food was amazing but very expensive

couldn t do own laundry and would have liked more tea selections

the room sounded like it was next to either the heating system for the whole hotel or the laundry room because

not enough tea. watch out for laundry service ,excellent but expensive.

place had an unusual smell, a combination of wet laundry and incense(

no self serve laundry facilities, charge to use the fitness center

we had room service and that was very good

i told the bar staff but they were disinterested

we ate breakfast and had room service from the restaurant

the restaurant when i arrived (forgot to get her name) was so warm & welcoming when i ordered my room service

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost

caused extremely uncomfortable bathing experience no toothbrushes and toothpaste was provided no laundry bag

excellent breakfast. early check in. quiet after a long flight.

gym and pool are not open early in the morning to use before flights it also could stay open later

all the others at the hilton at the bar and the server made my experience, almost enjoyable

food in restaurant very good and so helpful that both bar and restaurant open late even on sunday evening

having the on-sight laundry was also a bonus

room was very comfy and there is a laundry for guests

comfortable bed and good air conditioning plus a handy laundry

just tiny details like laundry bags, being given bottled water daily, shower cap.

guest laundry facilities available. good bathroom amenities & shower.

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

when checking in lots of dirty laundry carts in the hall

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

kids loved

up on the bar terrace was amazing seeing the planes take off

served us at breakfast, lovely lady, even gave me a hug when we were leaving ud83eudd70 the bar guys all friendly

fantastic hotel, grounds and amenities. great activities for kids too!

going with two young kids you do wonder what the service would be like but it was exceptional

parking could have been nearer the hotel or at the back

location close to heathrow airport, the gym, the spa, and the beautiful lush green grounds.

room was very noisy all night as next to laundry/boiler room. needs some sort of sound proofing!

location fine did not have breakfast but room service for evening meal good

parking facilities, but lived in england before, so wasn't surprised.

we had contact with were great especially the 2 (saturday morning & evening) that also worked the bar at the

the only disappointment was the unstable wifi signal and that the helpful property cheat sheet didn t

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

we travelled with our pet and they were fantastic we ordered room service too ot was fab

i like the bar area and i like the restaurant. i thought it was lovely.

we brought a pet and they were so accommodating, and the team were incredibly helpful.

couldn t help us with early check in

would be great to have a guest laundry for travellers.

whoever is doing the laundry is not drying the sheets completely so it smells like pee

no quick laundry facilities for short stays or weekends

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

loved the empty fridge instead of a mini bar as i had to refrigerate food overnight

great bed, space, laundry and facilities

great to be able to use the laundry for washing

super convenient to do laundry before the next flight

there are laundry facilities, free with token, and laundry soap is usually provided, but they were out when i

staff, exceptionally clean and comfortable good location to heathrow, hoppa bus to airport laundry facilities,

no hair dryer. no laundry bag.

rooms/bed, strong wifi and shower

great breakfast and lovely bar and food area within the hotel

the information was inaccurate regarding 24 hours room service

ideal for our short overnight stay so that we could get to the airport for early check in

sadly it was not clean either although the bedding laundry was perfect

parking provided onsite

oh and parking was also included

lack of decent bar area as mostly restaurant but lovely outside

no independent wifi, more a generic one you had to give your name & email address to in order to join it

hotel does not have laundry machines(washer and dryer)

no laundry service breakfast was delicious but could have been hotter heaters for smoking area

i particularly liked their late check out deal

great breakfast and wifi completed our pleasant stay

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

we had wifi and multichannel tv

wifi and electricity went out

enthusiastic staff, free parking, free wifi.

price and location and free parking

being kept awake all night with laundry

no accessories such as room slippers, shower cap or laundry bag were available

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

and then my laundry which i left in the bathroom they all got soaked and ruined

laundry needs for long stays

there was dirty laundry and bedding left outside the door of our room upon checking in, which still remained

large comfortable clean quiet room and restroom/water closet with large soaking tub & even a laundry line

my room was spacious with a large, comfortable bed and free wifi

great location, spacious and comfortable rooms. great bar and restaurant.

excellent deal: for extra 35, received early check in plus full breakfast voucher for 2!

breakfast was excellent and good value for money

room service was efficient and delivered with a smile

spa not worth the visit, pool and sauna only.

breakfast tasty and lots of choose

thanks so much elena, all the other staff members were fantastic from the spa team, reception, restaurant

our room was next to the lifts that housekeeping used for their laundry trolleys if we had realised it would be

lack of self-service laundry

only one pillow provided making sleeping uncomfortable room or laundry smelt slightly of smoke

no laundry service on weekends.

gym good enough and restaurant better than expected with lovely

bar was shut when we got back (which was after midnight, to be fair) which was only a minor

spa needs a face lift

nice swimming pool and sauna

well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

confusion over simple bacon buttie for breakfast with room service.

have written mail and td the staff how their house keeping staff but dustbin on my clean clothes laundry trolley

we didn t use the spa and gym facilities as these shut by 8pm

kids being loud jumping in the pool but sorted very well

staff were lovely spa facilities amazing decor beautiful

english breakfast was available for around 17 pounds, but we opted for regency cafe for a richer experience

i was promised someone would be in contact about laundry compensation

were also bizarre and overstuffed with two pillows per case, like they were trying to save on laundry

main things, firstly when i booked i wanted a hotel with a laundry service so it was very disappointing that i

laundry room

a family room, it had a bar fridge which kids could curiously open and play with and charge to the

staff, gorgeous facilities, so convenient with small kids

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

room service at breakfast, and all the lovely facilities

the gym, swimming pool and spa were all really good

so often room service is a complete rip off the world over, but the approach here is a welcome change, as

no laundry facilities

the service in general, the breakfast and the pool was great!

spacious room, good wifi, good restaurant and very nice and receptive staff

chicken masala top shelf, even at 10pm via room service

pool was a little over chlorinated

good facilities like bar, restaurant, gym and laundry room

self service laundry facility is a plus

there is a laundry with washing machines and dryer available for a small fee which we found

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in

easy to access, a self-service laundry, price was great.

no laundry

told our kids (4 and 3) we were going to mexico

very spacious and comfortable, great food and gym!

swimming opening at 4pm .. not obvious when booking , kids very annoyed

dinner in sports bar was yummy, good value for money

enough machines in the gym - missing basic ones like lat pull down, leg extension, seated row

we had a curry meal, what kitchen cooks a curry and doesn't have mango chutney to serve with it

the staff were so friendly and brilliant with the kids

all staff were very friendly (kitchen bar room service ) but reception needs to be more friendly

my daughter used the gym and was very impressed with all the equipment the gym offered

meals, bar and laundry expensive, but probably same as any other hotel in this

good laundry service

the hotel staffs from reception , foods and bar( room service) and room cleaners all are very helpful

there was room service and the food was pretty good

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive

laundry services

the simple layout, gym was perfect for a few days and easily accesible to airport or main trains to the city

the sky bar does great food

small but sufficient gym open 24hrs

worse thing, 1am a family in next room had a fight, screaming kids, slamming doors went on until 4am

small to put 2 large luggages :( laundry is done externally with no laundry area ( wish they had it ;-; ) wish

intentionally chose them for their laundry facilities

the world, staying in ibis hotels in multiple countries is always a blessing you know you have wifi, bathrooms

clean room, nice bar area and considering right next to a runway very

pet friendly, good transport to and from airport

my laundry was lying in my room for 3days

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than

reception staff were friendly, arranged an early check in for us as we were heading to a wedding

it smelt like an old greasy kitchen

pretty grounds, plenty of parking spaces

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

are only 11 parking spaces and no disabled parking bays

staff, location , parking.

very little in the way of facilities ie no bar or restaraunt

pounds for an early check in

got late check out (at no cost

having travelled from north of england it fulfilled my requirement of a stress free prelude to early check in

the laundry was not returned, bad service.

breakfast was a little disappointing as service was a bit slow.

help, whether it's on reception, the bars and restaurants, in their superb spa, or the valet team parking your

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club which was

the bar prices as with most hotels was expensive but this didn't affect my stay

there is also a decent gym and the parking is cheap, safe and easy access to the

cpm in advance but was charged a pet surcharge on arrival it would have been better to include this in the

comfortable & pet friendly

the staff, the view from the hotel watching the planes come into land and take off, the free wifi

gym was clean and tidy, and the breakfast was great value with lots of options

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

we stayed at this hotel to attend the pga golf championship at wentworth

the room service was good , there was a christmas party below us but they has emailed me to let me know

located a five minute walk from windsor high street. wifi a good connection.

laundry was cleaned as communicated; very good

which is unacceptable considering the not inconsiderable cost of the room overlooking the laundry hold

maybe some residents will take umbrage to the fact that the laundry processing area and delivery access at the

maybe not overlooking the laundry cleaning building with skips full of dirty washing.

parking is a bit expensive for the one night and some items at breakfast were an added extra (e

location of my room 417 - view of the laundry carts!

and the early check in meant that we were ready for our vacation fast

updating the main hotel rooms, hence the bar wasn t open.

the bar and restaurant downstairs are also very good with them being all good for us to take the

bit pricey at the bar but it is windsor which is expensive anyway

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

felt really luxurious walking into the hotel, room was great, breakfast was lovely great choice as well to choose

room was right next to the room for housekeeping carts and room service staff

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

excellent location. great breakfast

breakfast was well presented with good choice

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

very friendly particularly the spa staff and staff who bought us breakfast

wifi didnt require a password but needed to be connected to our email, facebook etc accounts and im

the spa was out of use this weekend!

the spa wasn t open

parking right outside front door

good iron, good tea, good parking, ace location

was good location for the golf course

no spa facilities but priced like it does

surroundings managed to take a great walk to windsor with the kids

laundry cage crashing past our room at 6

noise from laundry during the night

no room service post 9pm (although food was great)

suitable for families and pet friendly

the bar in the main building is stunning, full of character and charm