from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

wifi poor but was given a reason for it. pillows too soft

again nothing to spoil the stay but kids wanted their cereal

free onsite parking and close to the train, a grocery store, and cental bracknell

recently renovated rooms in scandi style with lots of free parking

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

experience as usual, the staff are amazing and their pet policy meant we could bring our dog with us as well

trees, quiet (even being quite busy and full) easy parking

the spa and pool were also excellent with above average facilities

friendly helpful staff and excellent parking facilities

great position for golf and

wifi hard to pick up in room, better in bar and reception area

ample parking

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

the laundry was not returned, bad service.

someone opened the main stable door from outside, making a sudden door shudder, which with small kids can be

on use of pool due to covid

spectacular spa and excellent service

kids club ok could be more central

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

also got our laundry done for a great price in one day

really nice garden, lots of space for kids to play and generally quite safe for the kids

the wifi worked a treat you get a timed connection, but we were able to stream video content easily

service from all the reception, bar and cleaning staff but especially rosie, supplying drinks to the garden in

sadly it was not clean either although the bedding laundry was perfect

i wasn't successful in using the wifi but i suspect that's me rather than the technology

the wheatsheaf's public pub wifi was fine speed wise but a tad annoying to have to reconnect when starting /

difficult to connect wifi

location, lovely room, parking, welcome chocolates, really clean and spacious

was lovely and fast service, location was perfect, room was amazing, had fun in the pool

food in the skyline bar was a bit of a let down

shame the lego play room has to be paid for swimming pool was also great fun free parking

the breakfast options were fab and the facilties including the play room and pool were

the little touches for the kids like the hidden lego and age appropriate too

our meals were 5/5 and the continental breakfast had the most extensive amount of options to choose from -

bar is very inviting

main pool was busy with kids on our first visit but nice and quiet the following day.

fantastic hotel, grounds and amenities. great activities for kids too!

the facilities: spa, pool and gym are all very good

there is a nice modern bar and also a restaurant that serves a choice of asian dishes

whilst a small additional fee was applicable for parking, there was plenty of spaces, each space having plenty

wasn't the best had to wait over an hour for room service

large family room, clean, easy check out process and good parking access.

breakfast, cosy historic building with traditional furniture, pictures and ornaments, adequate parking, feeling

and sticky laundry labels on the bed sheets

never stayed in such a great hotel with entrrtainment and many areas and lovely restaurant and gym and balcony

prearranged early check in didn't happen, actual late check in buy over 30 minutes

the pool was great although a little disappointed as the kids couldn't go in the jacuzzi

the pool was great although a little disappointed as the kids couldn't go in the jacuzzi

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

staff is friendly and helpful, bathrooms are modern and clean, and the wifi is great

parking was available within 10yds of the front door

excellent room service dinner and great buffet breakfast

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

think we may have been above the laundry which had machines going all the time

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

large laundry trollies living in the hallway less than attractive

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived

no room service and wifi was unstable

room was clean nice shower free breakfast and late check out

guests were not wearing masks in the hotel and also there were no mask being worn in the gym

plus pool was out of use (which is probably town to corona virus) but kids were disappointed

on arrival, we were presented with a delicious treat and little goody bag for the kids which absolutely set

free wifi included which seemed pretty tight dinner was disappointing we had to take two dishes back as

parking was easy and staff on reception were friendly

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

no room service or shop nearby

room service was something different maybe if they spoken english and understood my room was not

noise because under flight path, wifi

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

swimming pool was much smaller than it looks in the photos on the website and was full of kids so wasn't very

good breakfast and nice gym and pool

the building was beautiful and the pool/spa was a real bonus.

one thing that didn't come up to expectations was the food delivered by room service

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

kids are only allowed in the pool until 11am, and the bar is a little expensive.

we used the bar, the pool and spa and room service and all were absolutely faultless

breakfast, grounds, swimming pool, helpful staff

wifi worked well in the

laundry, crockery left outside our room on arrival at 3pm

is no spa here, just some standalone treatment rooms, which was disappointing and not the impression we

my husband and i also had some spa services which were divine

starred restaurant, wonderful and helpful staff, a very good outdoor heated swimming pool and a spa with high

spa / pool was closed as winter

location of my room 417 - view of the laundry carts!

bit pricey at the bar but it is windsor which is expensive anyway

but must admit i didn t understand why receptionist told me bar closes at one am and it closed at 11 and was

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

even though it says late night food there isn't great options for room service so make sure you eat before or

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

room service provided lovely hot food very promptly

room service needs improving

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

tasty breakfast, plenty of choice.

good wifi everywhere

room service breakfast arrived luke warm because of the distance from kitchen

was very disappointed to find out there wasn't a swimming pool at the hotel,the

times we ve stayed here we ve had issues when trying to order room service

is a beautiful hotel located in a wonderful forest surrounded by trees and golf courses, it has great facilities

showers by the family pool; they should put some music on in the soft play area; te towels given to customers

kids facilities are amazing, and i can't wait to bring mine here, and there are kids clubs and a

instructions need to be better and sent in advance, plus you need better parking

laundry cage crashing past our room at 6

noise from laundry during the night

the phones were not working so when we tried to call for room service, nothing

room was large and comfortable. bathroom was amazing. great choice for breakfast

had a room near the kitchen so could be noisy

had trolleys of laundry outside the window which ruined the view

hotel and lovely grounds very clean and comfortable exceptionally good breakfast friendly staff a lovely

the restaurant & bar team were very kind as they made me a special light supper as i wanted just to have some

we would like to have an option of smaller breakfast

gym was sparse and a disappointment

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a

would have been nice for the bar to be open, but it has no effect on the stay we had.

better when the bar opens if it ever will

spacious, comfortable room with spa bath in large bathroom

i think it would be more appropriate if any guest uses bar or restaurant the workers jut make them pay before

the child's put up bed being broken and then when the frame was taken my kids were expected to

think it was just for him as we were away for his birthday) the bath was amazing and we ordered room service

handy hotel parking

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt

would have preferred to have had a guest laundry facility on the property, i had to walk at least 20mins to the

no laundry facilities

no laundry service

very noisy laundry room near our room, this noise continued all through the night.

no laundry service or clothes washing machines

value for money, location, quality for cost, late check out

really good breakfast

welcoming staff, found us a room as promised with early check in

restaurant great for kids, free meals and buffet style

t got a cocktail list and would have loved a floater coffee which was also not on the bar list

good staff breakfast excellent

drinks at the bar were outrageously expensive but apart from that, highly recommend

gentleman who served us was amazing and the lady who does room service

had free wifi

laundry service was appalling suppose to be back same day and instead took 36 hours and i had no

view from our room upon arrival at 2pm, was x3 laundry trollies, which blocked our french doors

no laundry

com state 25 per pet

me that i should have already checked out when i had an agreement with reception i could have a late check out

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

room service for breakfast was excellent

location for party at the golf club

great staff, lovely location near the golf course, ample parking, walking distance from the towncentre

music in the bar and communal areas, the bar facility closed too early at the weekend, the breakfast was pretty

room service order had a long delay, but this was obviously due to the world cup fever and can

spacious room, lovely and clean, comfortable bed, car parking on site, delicious breakfast

stay from start to finish, very polite and attentive staff, lovely breakfast , had some balloons put in room

also great breakfast

nice that there s a bar too and noticed there was room service for breakfast in bed

well geared up for kids

my daughter had a kids mac and cheese which was on point and well executed

great to be able to have a room with ample space for me and my pet

little selection of breakfast for all, kids entertained with football table and various games around the lobby

room service was exceptional and the breakfast was also very

was able to do laundry and younger guests could play playstation upon request

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

the small store inside from which you could buy laundry etc , the cleaning staff was good

laundry room facilities were great

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

the laundry is piled up in the hallway

laundry looked clean but not the appliances

there's a tiny kitchen with an honesty bar and a fridge full of drinks and free tea and coffee but that's not

plenty of choice for breakfast, cosy breakfast room

breakfast amazing

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

the breakfast was so awful i didnt let my kids eat it

room service

lack of daily room service.

they were so kind and even offered kids pizza on thursday

happy about the bar service charge

very limited room service menu choices.

from the warm welcome in every department to the extra comfy beds, spacey bedroom and facilities, kids welcome

revise room service menu. staff friendly and helpful.

though we were staying there and stopped our guests booking own room as it was late so said no to room service

wifi is excellent

wifi was not working which was slightly inconvenient

no room service

the room service and breakfast was great

we were also very happy with the english breakfast buffet

the restaurant next door was closed, leaving us with bar menu only, no kids options

placed hotel with plenty of car parking, free wifi and on-site italian restaurant

small friendly pub/ bar with outside seating overlooking the thames, young lady was a fabulous,chatty barmaid

eggs were cooked on request ;-) parking is ample and with good security

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

they really made an effort to make us feel welcome on our anniversary, with rose petals on the bed and chocolates

ordering room service the person didn't really understand me so the order wasn't quite right but food was

heated outdoor pool was brilliant breakfast was very good, plenty of choice

breakfast was great

no accessories such as room slippers, shower cap or laundry bag were available

and then my laundry which i left in the bathroom they all got soaked and ruined

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

being kept awake all night with laundry

and then my laundry which i left in the bathroom they all got soaked and

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

our priorities were free parking and easy journey to the airport

we had wifi and multichannel tv

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

nice quiet little room to stay, good a facilities. good parking and left alone,

lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight

breakfast was delicious, and we enjoyed the added touch of being able to download an app and get room service

excellent parking and wifi

had great room service for dinner

design is worthy of the best quality and materials, soft furnishings and in-room facilities, mini bar and extras

the property advertised laundry facilities, however, they fail to inform you that it s only available on

said on laundry bag that if u hand in by 8

room service was prompt, late stay was on the house which was amazing service

people eating in the bar area gave it an unwanted smell when trying to relax with a

the late check out

was not safe for kids even though they said it was shower doors are dangerous our 7 year old got her fingers

the upstairs bar was closed which was not nice

todiwala's kitchen and the meal was fantastic

only 1 of the 5 kids meals options available on menu

which was non existent and when i asked a member of staff about it he took it back to the kitchen and then

laundry left outside my room for 24 hrs

breakfast excellent choices

staff very polite and pleasant .meal in the bar was delicious. barman very friendly and chatty.

was fine except getting through to room service took ages and i had to go down myself to place an order

plenty of free parking