higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

location was great! can t fairly rate breakfast due to covid requirements

the hotel was clean and staff was friendly. the breakfast was great! clean pool

a few more options in fitness equipment would have been great

there also is limited handicap parking available

pool could have been warmer eye wash in their front desk first aid kit had expired

no free wifi as promised unless we sign up for hampton loyal members

it was pet friendly.

the wifi wasn't working when i stayed.

location & it s pet friendly

very clean. great staff. fresh and hot breakfast

breakfast was good and everything we needed we were able to walk to

breakfast and wifi

the breakfast was good

the location was nice and the breakfast was absolutely wonderful, as was the staff.

our room had more amenities than we requested. we had a full kitchen!

and our back car window was brocken in the parking lot

staff is very friendly and the room was clean as was the rest of the hotel and the breakfast and coffee was

kitchenette

breakfast was a bit sad

the room was spacious, wifi worked well

lights and noise in the parking lot also

the pool was great

the breakfast was lee's than desirable

broken laundry machine and poor breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

we were not told of the renovations going on and that the pool was closed. very disappointed.

was close no breakfast no spa whirlpool was dirty

pool

need more variety with the breakfast. turkey sausage was the only meat option.

made a reservation looking for a pet friendly facility

the kids enjoyed the pool

about this hotel was great - the staff, cleanliness, breakfast buffet (and the nice lady taking care of everything

breakfast excellent staff excellent pool very nice and warm

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

laundry facilities were available

were told they didn't have any available u til the following day because they hadn't started the laundry yet

no change machine for laundry and vending

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

it was clean, the bed was comfortable, and my room was clean. the breakfast was good as well

presumably from rose petals from a romantic encounter by a previous customer of the room

breakfast

there was a gym, vending and laundry

the laundry machine was not working.

breakfast could be better

lastly, and most importantly, the hotel is advertised as pet friendly, however it is in no way pet friendly

breakfast was included but thought it was a hot breakfast.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

get clean towels, no swimming pool, and no breakfast,all entry doors were propt open, and the card would not

the jettub was great and breakfast ud83eudd50 was vary good

the hotel and the rooms are clean and very nice; and covid19 did not stop the grab n go free breakfast

gym was not equipped as other hampton inns

good breakfast, easy parking and clean

the pool was not open due to an issue

signage on the road could be larger -- i missed the entrance to the parking area the first time i drove up to

have laundry room but no change on property so remove washer and and dryer called customer service no

the pool and hot tub were closed

pool was out. unforeseen circumstances but a big disappointment

the bar and front desk staff were amazing!

beds were comfortable. decent bar and good location.

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

clean. and breakfast

was big too also a refrigerator and microwave in room clean lobby and hallways very good free hot breakfast

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

nice touch was free cookies at the front and had treats for pets

motel was very quiet, parking was convenient

the breakfast was really nice, from the hot food to the cereals, waffles, beverages and coffee

in the laundry room is filthy it needs to be thrown away and a new one brought in

laundry room was too small

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

the laundry on floor 6 was out of order

laundry facility needs updated working facility

the pool was a little chilly but the hot tub was our favorite

i love the gym

the pool was really nie after a really stressful week and a good getaway for me and my husband

mall, easy parking and nice pool

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

activity area because they have more than just a pool is amazing

) they care there is a pool, mini golf, playground, arcade, etc, etc

the bathroom was small. there was no breakfast and no room service.

the rooms were not clean and the wifi did not work

to then being placed in a room that was definitely clean and convienient as far as parking lot to room to pool

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

i didnt have enough time to use the pool

breakfast was fantastic. tv was great size. bed was comfy!!! shower felt wonderful.

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

the swimming pool and included breakfast was very convenient for my family

easy to find and great breakfast

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be

very clean and friendly staff pool and hot tub were amazing

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

no laundry bag in closet

very friendly staff. always smiling and offering to help. kid friendly. pool was great.

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through

breakfast service area, the waffle maker is a nice touch

the convince of the parking

also, i requested gluten-free option and lactose-free options which is why i added breakfast to the booking,

breakfast and night staff were excellent

u have to walk outside to go to the main lobby for breakfast

hotel was quite nice, good parking and close access to roads/freeways/airport etc

the separate bedroom and very nice kitchen

breakfast was great. cinnamon muffins the best.

the staff in the morning for breakfast was very friendly

i love the breakfast and i love the location and the room

we stayed for four days, one thing we didn't like was the laundry system

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

only issue would be laundry area and you have to pay to clean clothes

room had an odor of previous guests cooking and dirty laundry

he was able to find one bar in the laundry room

not in the laundry, not in the room, not in the bedding

need coin laundry inside.

due to covid-19 there was no breakfast, shuttle, gym or pool, housekeeping

beds were clean and comfortable, and wifi was good

literally the only thing i would suggest is that the pool heat be turned up. it was quite cold.

pool was down for updates but looked nice

com it was said that the hotel has free shuttle to the airport, but it didn't, we should have been informed of

your wifi is a royal pain to get into with more trash ads than a little bit

the airport shuttle was awesome

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

no meal service on sunday evening but breakfast on monday morning was good

even amidst some foolishness with one of the bar guests

breakfast was very sad.

breakfast coupon system

guest laundry was appreciated

was upset that the pool wasn't open. big disappointment.

wish the pool was open

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

great location! loved the bar and outside hangout area

after an hour he went to laundry area & they gave us towels

unusually small shower. had a full kitchen but no glasses, dishes , silverware or cookware

close to the cle airport and shuttle is 24/7

nice clean room with a nice kitchen area

we had 2 rooms with a full kitchen pool was clean and nice convent to i

pool and laundry room,

great variety for breakfast

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused

no pool, wifi

we liked everything except the breakfast eve

my laundry was stolen twice

convenient location. clean the woman at the bar that took my food order was amazing.

kids running around and screaming with no parents around

could not log into wifi because system was not able to locate my reservation even though i was able to provide

a beautiful space, the staff was incredibly friendly, the rooms were spacious and clean and the bar was fantastic

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

laundry on site

kitchen

breakfast was a little disappointing.could of have more variety as far as hot food options

were not informed in advance that there would be a pet fee of $75

free parking; lots of it

a quality workout in the indoor pool & fitness center

was clearly advertised as being with top golf

website states kids eat free, but we had to pay for my 4 year old and ourselves

coffee bar wasn t open

i was told by desk when i checked out that they do not do room service for an overnight stay

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

pool was down. i had two small kids and that sucked

the pool was not working for the kids

the next day my kids got an ear infection

loved the room with a trundle option to allow kids to spread out in a hotel room.

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

no heat in my room. someone's hair was all over the place and my fireplace didn't have any logs.

full kitchen, accessible shower, location and first floor room, breakfast buffet

we loved having a big kitchen

we had to go to the linen/ laundry room to get extra towels

out door pool

pool was nice

wifi did not work most of the stay

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

i like that we can open the window for fresh air. also like the laundry facilities.

the hot tub was nice and the pool area very nice

u guys didn t have room service

everything from the pool to the room

there were tons of kids in the hot tub, shouting and splashing

allow my pet, breakfast and happy hour.

no free wifi

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of

the rooms was spotless, the bar was a great bonus. food wonderful.

kitchen staff was very nice due to shrotage of food

room size and laundry associate

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

s amazing place to relaxing and there have a best breakfast for free and wifi have no problem it s just a

a smoking room online, got there and was told i didn't but could change it for $11 more

s amazing place to relaxing and there have a best breakfast for free and wifi have no problem it s just a

you need some chairs in your laundry room

asked for an early check in and they accommodated me , from the time i checked to check out nothing but smiles

but should not advertise free breakfast for a brown bag with water and granola bar

there wasn't anything i did not like. again, i only stayed one night and left before breakfast.

the friendly staff girl at the front desk and the kindness of the breakfast lady.

laundry facilities was perfect timing for our cross country trip.

the breakfast was good and the staff was very

we had a foot of snow overnight and the parking lot was completely cleared by 5am when i had to leave for work

honestly, our kids said the pullout couch was,

the bed,kitchen and bathroom setup.

pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim

was much noise between pets and little kids by the hallway earlier

pool was not heated

thete were kids were running overhead from 9 pm until 12:30 am

oh and the pool temp was perfect

lots of fruit flies in the bar area

comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was

wifi was kinda spotty

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

went there to stay because it was a trip job and i went specifically to that hotel because the laundry and i

clean, fondly, cool, great breakfast, great value!

the smoking area is immediately outside the entrance and that area is just plain stinky

breakfast was fine

they were very accommodating to pets