beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

for sustainability, less laundry would be good

the outdoor pool was the best. easy access to the beach and train station.

pool, gym, wine opening

elevator breakfast - every day the same room service just close door, not lock

ambient to much noise with kids and children few staff to old

staff, location parking

great breakfast, wifi was good, friendly staff, free parking. awesome ocean view room

plenty parking space

laundry available

wifi available only at reception and restaurant

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

the wifi was not good at all.

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

excellent room service and laundry facilities

good gym

breakfast is great! and i love the room service and their 'prego no bolo do caco' pure heaven

the staff from the front desk to the bar inc chamber maid were all fantastic and really wanted to help

24 hours room service

so to iron a shirt (after business traveling) one has to use their paid laundry

nice outdoor pool and great kids pool area (water a bit cold but refreshing

also they need to do something about the bar and service

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

the breakfast was amazing

the laundry at the hotel is extremely expensive

it was easy to find a parking spot

it was an ok hotel, breakfast was poor

no restaurant or separated cafe / bar area from entrance hall

the staff was great and even offered us some milk for the kids ( without a charge)

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

a kitchenette with no sink

the hotel overlooked the water and there was free parking

it s also a pity that there s no mini bar in the rooms

quite zone. the breakfast is reasonable, but sometimes messing some stuff. wifi works.

hotel is good value for money. breakfast was soo good.

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service

room service is ok

summit in magnificence especially at sunrise, comfort beds, very kind and cooperative staff, good breakfast and

laundry services are

waterfront with panoramic views of the atlantic and just a short walk to the beach, the estoril casino, and the

amazing breakfast with incredible staff. the rooftop swimming pool.

last, the spa is unique and super

there s a gym and spa on the 6th floor with amazing views over the sea

even though there isn't a fridge in the rooms, they let me keep my lactose free milk in their bar fridge

close from the beach and the casino and restaurants, very good 2 stars

room had everything needed: aircon, fast wifi, tv, balcony, etc

with the train station and even a casino within easy reach, this hotel had everything i needed for my lisbon

wifi

e room service which is something you can receive due to no evening meal service

breakfast, room, staff, pet friendly, bar, everything.

improvement on wifi...very weak...

there is no functioning restaurant, there is no room service

excellent sun terrace and pool and bar area

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

of english was problematic especially with room service

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

happy that we had are own rental car, so we didn't have to use the hotel transfer service to the golf course,

breakfast was fantastic, cleaning service really good and staff just all around very friendly!

day before, there was a big group of people partying with loud cheers in the gardens of estoril casino

for the first time during the low season, i felt the service from the staff (mainly at the bar and breakfast)

wifi signal

parking, really nice staff and good location

small shower, constant glare on tv built into glass wall, tv slow to start up, slow wifi, minimally clean - cups

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

the position in front of the casino and a restaurant complete the opera

comfortable lounge and plenty of parking

location is great, super close to the casino, the beach and the train station

we loved the pool and the views

pool, breakfast, quiet location, friendly staff.

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

we had asked in advance a particular room with poolview

pool and breakfast

nothing to dislike sometimes parking an issue.

the disposition of the tables at breakfast

very nice and comfy hotel with great food, nice pool and playground for kids.

2 adults and 2 kids

receptionist do not gave information to kitchen that i have paid breakfast, and next morning at kitchen personal

area coffee n reasturant just up and along the street nice cafe bar pirouette in the park near by great brazil

- all great (pool area not huge but more than ok for us as we didn t want to spend all day at the hotel)

excellent buffet breakfast (although maybe not the greatest value). the gym was good.

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

was great, but if we had to mention one small thing, the room service on the first night was a bit slow

nice pool , pool staff very effective

but it's a very spacious apartment, inc lounge, bathroom and kitchenette

had both rooms either side of us and were very noisy playing loud ‘bollywood’ type music and kids running

everything!! breakfast was very good as well!

) and it has a nice outdoor pool, gym and indoor pool/spa - only open 10-1 and 530-9 and

hotel, room was spacious, living room had a sofa bed and an additional bed for our 2 kids

great little gym, staff couldn t do any more to help

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

recommend doing their high tea at least once during your stay, and the breakfast is top tier

the breakfast was a heavenly buffet fit for a prince!

lovely, tranquil pool area and no problem getting a sun lounger

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

i would have a small complaint on the room service

around the big and sparkling clean swimming pool and the terrace in front of restaurant and bar for outdoor

free parking was an added bonus

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

no wifi in rooms

the only bad thing was the gym wasn t working

the pool was spacious and well maintained

is 15min from the city center by car, but it really doesn't matter, as they count with free parking and before

swinging pool

wifi and tv stopped working for a long time at night

good parking place even for bigger van

pool, comfortable room but a little stuffy in the summer, a very good complementary breakfast and a

at the room service menu , we headed to the restaurant

very family friendly, plenty of high chairs, kids slippers and wash kit in the room, cot bed setup on arrival

amazing friendly staff, super helpful and excellent breakfast and location

from valet parking to surprise champagne in the room, every single staff member was very attentive

fab view from the room (222) and from the pool terrace which extended round to the bar and restaurant

laundry service was disorganized

we traveled with young kids who were greeted with little surprise snacks and a beautiful cake on top

to take luggage only, and there was no offer of somewhere to have a shower/ get changed/ use wifi/have coffee/

there is a fabulous library bar in the hotel

the beautiful reception bar closed and empty

no laundry

the included breakfast is delicious

location and excellent breakfast

the kitchen and bar knocked every meal, refreshment, and drink out of the park

wifi connection wasn't great everywhere so working from there has limitations but not impossible

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the

hotel exceeded our expectations, the rooftop plunge pool was a bonus

perfect location, perfect a la carte breakfast with exceptional cooking and the cherry on top was the staff

breakfast is good with many options

staff,ambience, rooftop pool. lovely breakfast until midday.

did not come to clean room all day, although they did come in at some point to deliver folded laundry

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

no preferred king size bed, no minibar, no iron or laundry service

i used the laundry service, which was swift and all nicely done

loud guest ( golf club) in a small place

the breakfast was nothing special

breakfast buffet was good and the coffee was perfect

breakfast. every day the same. very limited choice.

breakfast was alright nothing

breakfast selection was quite limited and i had expected a wider and more varied choice of food

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

laundry services

great service and amazing staff, comfortable and tidy rooms, breakfast was really delicious too

food was delicious, but service in the bar was difficult

drinks in the bar were a little pricey and small

it's in a great location for exploring cascais but felt peaceful and restful, especially by the pool

lobby bar was closed the entire time

is no spa or sauna

it's right next to a bar so if you're a light sleeper, i would not recommend

bar and food was

breakfast was great with lots of options

basic problem with wifi which did not work in the room as advertised

bad wifi

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

- location, staff, breakfast, room, facilities

used the gym and pool which were both lovely too and always managed to get a sunbed

the gym and spa are underground. could use better lighting and signage.

gym could really use an upgrade

i had a lot of laundry to do and could make simple meals

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

breakfast was served in the very stylish restaurant and had plenty of choice

was a lovely hotel with a great breakfast

the gym, pool and room were perfect and the breakfast and staff were excellent

the spa and pool looked very nice but i did not use it on this occasion

great staff .. very clean .. good gym ... nice room

the pool was quite small but nice and clean

the wifi doesn't work well. the shower needs to be repaired. the air condition did'nt work well.

very peaceful place with nature, beach and swimming pool all together

clean, close to the beach, had a pool

the rooms are large and comfortable. there is free parking.

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

enjoyed our stay at pestana sintra golf, the hotel is remote so no other restaurants close by however you had

room was outstanding, 2floor apartment with a kitchenette, very spacious and comfortable

they lost a t shirt of mine during the laundry

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

laundry service

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

where down stairs if you where using the bar area , not to safe if heading down for

long line to breakfast on the weekend.

english tv stations bus close by into town wonderful 1 hour walk all along coast into town parking

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

large parking lot, free

parking is extensive and convenient

this leaves two options - bar snacks (good quality but very limited menu) or a shockingly bad (both service

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

free access to the spa that includes a very large pool

great for kids! and adult pool fab for peace and quiet

large territory with golf course

had stomach pains after breakfast

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

breakfast was a nice spread, the bread was fresh and delicious

fast free wifi

location, breakfast, cleanness

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

the breakfast was very good as well

perhaps they hire kids from unprivileged backgrounds but they didn't seem happy to be there

the breakfast was also perfect

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

and same management runs the hamburger snack bar and a couple of other restaurants near the market (direction

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

wifi didn t work for a couple hours otherwise everything was great

good wifi connection

value for money for a family of 4 with 2 teenage kids

took the private room, (107) with 2 adults and 2 kids

very close to supermarket, laundry, cafe and good restaurants

gym space can be improved.

fantastic pool and the spa set-up was brilliant

fantastic pool and the spa set-up was brilliant

the building, the indoor pool,thestaff

you arrived right downtown to explore - without traffic or more expensive parking

parking at the ferry is easy and reasonably prices - 6 for the day

location just outside the city, breathtaking views, beautiful property with pool, horses,

i had to walk into the business area to a cafe to have wifi to get an uber

the pool area and gardens were so well maintained and it was such a peaceful environment

we really liked staying there and the breakfast was great!

variarity at breakfast, we stayed 14 days, 14 days the same breakfast.

took a tray from the bar to my room with a tea and a sandwich

the bar onsite and restaurant are fantastic and very nicely decorated

breakfast was fine a good selection

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

the onsite shop, laundry, cafe and restaurant were very handy

nice cafe, grocery & laundry on the grounds

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

laundry service was a bit troublesome

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

telephone for room service never answered

spa/turkish bath/ sauna/gym/indoor pool/ (didn t use the gym; nor do golf as not yet a golfer but i went for

the very overpriced laundry service

the full breakfast every morning was delicious and never short of food, the pool and service were simply

the gym needs updating

the wifi in our room never worked so we had to leave our villa everytime and go to the main building to

lots of parking

good free parking next to the hotel

the kindness of the staff, the hotel room and facilities, the beautificul view, the spa, the breakfast

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

breakfast very nice but classic, some foodie specials can give some extra value (chakchuca, chai,

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

i wish there would be laundry room there.

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

very good breakfast clean room convenient parking

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

excellent room service . reception and breakfast all friendly staff

not a complaint for alcoholic drinks etc but kids drinks are a little over priced eg

the staff at the kids club could not possibly been better

50 for a room service fee (excluding grats) and 4

breakfast

kids club supervisor/entertainer in a dedicated kids corner for breakfast and dinner, and great kids club and

facilities were great and perfect for our kids

is a great place to go if you don t have kids

all staff are extremely helpful and very friendly especially the servers at the bar and staff on reception

our kids loved having the option of the playground at the onyria boutique and the kids' club was a hit

bar and facilities (lake, horse riding, tennis) excellent

we also loved the little spa and gym and the view around the pool

this is a large golf related resort and the grounds ands taff were what you would expect from sheraton

facilities are beautiful and the plunge pool inside the spa was a treat

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

enough space near the pool

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro

the extra bed was not that confortable, but ok. the parking is the street so no private parking.

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

no kettle (tea facilities) in room. also bar was not open

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

had a wonderful spa treatment and the breakfast is truly lovely

the spa was smaller but really nice

however, this hotel does not have a bar

the wifi network wasn't great.

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

beautiful rooms, delicious breakfast, and outstanding staff

everything was very clean and the hotel staffs was very friendly the breakfast was very good

room was very nice with a balcony and a tiny kitchen

breakfast maybe started yearly or another option for help people had yearly checkout.

no in house laundry service provided

pet friendly easy for car parking

wifi is so unstable and not secure

very clean, great breakfast, availability for late check out

pet friendly establishment is great to have when traveling with pets.

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast is included they had a decent selection and a great coffee machine

breakfast ,you have lots of options. the meals are very well served.

service and wifi, smelly bathroom and not clean, supposed to be nonsmoking but people smoked in hallways and

there is no cook breakfast or options but you have cornflakes and a few options of bread.

it is a hike into the central part of town which would not have been an issue with older kids except for the

we appreciated the kitchen facilities since we had to leave early for the airport and we were able to still

the location was very convenient to all the local castles0. free parking was much appreciated!

room were extremely cold, as we are family with kids it was not an acceptable situation

chick oasis within easy walking distance of the palaces of sintra with plenty of free parking in the public car

pool and sauna were great

great breakfast

was a very nice stay, with all the necessary confort, and an excelent breakfast

be best to get here by car, there is lots of parking, it is slightly remote and tricky for local taxi companies

planning to work during the trip so good internet was very important, not only did they have good wifi, they

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

:( at arrival, we were surprised that we can’t get an extra bed for the kids, only the sofa bed was available

arriving told kids could not use pool and this was not mentioned in the online booking process with booking

i choose it for swimming pool and i have kids and they said itsnt alowd

new building, excellent apartments and infrastructure in general (fully equipped gym, fancy spa)

pants were missing from the laundry

helped w/ early check in and literally everything around my stay

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with

fado restaurant, but also rental car, beautiful building, facilities are amazing - pool, gym

please add more options for room service

would have been nice to have a self serve laundry.

good size of the room, great view for city center, big towels, comfy bed and pillows, good wifi connection,

the play yard for kids is 20 meters away

great breakfast. staff was very helpful.

suite had four large windows, very large bathroom with heated towel bar (good for drying clothes), king bed,

fireplace in our room didn't work very well. bur its minor

very nice and helpful staff, really good breakfast

were upgraded to a suite (free of charge) which was fantastic as we had so much space

super central location, large rooms, rich and luxurious breakfast.

there is no room service from eight at night

plenty of off-street parking for guests

breakfast

access and parking easy

people in reviews mentioned the wifi

very convenient on-site parking

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

gym was functional and breakfast was good

great wifi

definitely recommend a visit to the hotels terrace bar as beautiful views and happy hour drinks