states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

it s just looks beautiful. swimming pool and short walk to village and beach. ud83dude0e

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

wifi connection wasn't good

also the wifi wasn't particularly good

wifi reception is poor

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

the wifi quality

to leave breakfast table before finishing my coffe because other guests were waiting for a table to have

tea and coffee available in the room breakfast is really nice and so are the

so to iron a shirt (after business traveling) one has to use their paid laundry

indoor pool and gym are rather small, but in general it was not a big issue

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

very spacious bedroom, great breakfast

room service complicated and no restaurant by the pool

the laundry at the hotel is extremely expensive

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

small bar in reception/breakfast area

the free parking is a big plus as well

the bar was open for drinks and coffee even though no food was available sunday evening

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

there is a lack of equipment at the gym and it's in the same room as the indoor pool so it's humid, hot, and

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

excellent room service and laundry facilities

good wifi in all the hotel

options for the shuttle and airport transport, 30-40min drive and hotel only offers a backlogged pre-booked

room was very comfortable, the breakfast had a nice variety, free parking, we needed a late check out and for

free parking available, gym facilities, attentive staff, great gluten and diary-free options for

the laundry machine in the room was unexpected and so great to have

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

i had a lot of laundry to do and could make simple meals

the hotel is amazing! free parking and in room laundry!

gated entry with ample free parking

property with all modern amenities, good service by ali & asif , good wifi ,free parking

beautiful nature, amazing pool view from the room

stay, very big family room, nice view, nice breakfast

great for families to enjoy with the kids

laundry available

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

if we had wifi in the room

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

very good breakfast, pleasant staff, good place, pool.

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

elevator breakfast - every day the same room service just close door, not lock

the pool and breakfast was great. location handy to all the great spots

a little miscommunication on where to park so we ended up with a parking ticket.

pool was lovely and clean

no microwave or self laundry facilities

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

extra payment for the use of parking, gym and sauna

pool for kids and nice location

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

excellent bathroom, the breakfast was really good, the property is beautiful with spacious parking just outside

excellent staff and breakfast

very close to supermarket, laundry, cafe and good restaurants

room service was very basic for a 5star, i had to suggestions, the milk came cold so did the food ,

the building, the indoor pool,thestaff

no blindées si light enters room at 6am. no room service.

the spa with indoor pool was very warm and massive

i wish there would be laundry room there.

very clean and comfortable! affordable and great breakfast! perfect for our short stay !!!

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending

excellent room service . reception and breakfast all friendly staff

the hotel rooms were clean and the room service was also good

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

good breakfast

clean, close to the beach, had a pool

quiet place and breakfast is amazing

location, pool, parking

spacious bedroom and bathroom

gym, internal pool, sauna and spa was opening at 9

easy parking

nice view from room perfect bar and terras to finalize the day comfy big bed

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

just the wifi was a bit weak - everything else was amazing!

wifi connection in the room was patchy and unable to sustain video calling.

parking at the ferry is easy and reasonably prices - 6 for the day

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

lack of private parking area

coffee at breakfast could have been hotter

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

breakfast, bed, room service

best breakfast in town, excellent location, great staff

no in house laundry service provided

excellent stay excellent staff and the breakfast was superb!!

very clean, great breakfast, availability for late check out

yet i was told by the bar staff member that they couldn't be in the dining area

the wifi was a bit slow and you have to create an account then sign in every time, which isn t great

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

breakfast really delicious and fresh

breakfast was great, as well as the massage and spa area (it’s pretty small but

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable pur

i noticed the wifi isn't the strongest/fastest, so something to keep in mind if you require access

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

breakfast maybe started yearly or another option for help people had yearly checkout.

beautiful rooms, delicious breakfast, and outstanding staff

the breakfast is delicious, the coffee is real, not instant coffee

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

improvement on breakfast more choice

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast and breakfast

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

the breakfast

wifi did not work very well

breakfast was perfect

clean comfortable room with a great shower and an excellent breakfast included

the cleanless, the room the hotel dtaff and the breakfast

breakfast amazing

is an exceptional hotel close to the beach and good breakfast offered

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

breakfast was simple but good choices and fresh

wifi is weak

my family enjoyed the breakfast

laundry service was a bit troublesome

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

excellent breakfast and very good customer service.

staff and hotel manager was fantastic, facilities including the spa and kids area was spacious and surprisingly

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

the wall sockets were all falling off which can be a bit of a hazard if you have kids, which was our case

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

took the private room, (107) with 2 adults and 2 kids

value for money for a family of 4 with 2 teenage kids

great location, wifi was really good. bed was comfy. shower was powerful.

wifi is not working properly, really bad connection, lock in front door bad

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

clean and staff were great with the kids. room had wash facilities

kids cannot use the swimming pool

arriving told kids could not use pool and this was not mentioned in the online booking process with booking

believe the breakfast options can be significantly improved

pants were missing from the laundry

only complaint was the bar manager, or supervisor

modern gym, indoor/outdoor pool, terrace breakfast, even a bird sanctuary to discover as you walk the

amazing spa facility & staff. fantastic reception & amazing breakfast buffet.

) but if they had, i would have asked for pancakes for my kids & poached eggs for me

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

and also waiting time for breakfast could be shorter

just found the coffee at breakfast a little but soft, din`t loved it .

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

the breakfast didn't meet the expectations, for the kind of hotel it should have been better.

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

yes and excellent room service

small gym is well equipped

breakfast, staff and the health center

laundry services are

the rooms were not clean, my kids had only one towel in the bathroom

it clashed with the music that s already played by the bar and i was disappointed that the staff didn t

everything is clean and tidy, great shower system, a little bar with capsule coffee machine and refrigerator

it was very close to casino estoril

it's like a cave and opens onto muddy, dirty soil then green grass and the kids play set

depth and there's a ladder with 2 steps but then a large drop from there, ok for us but not for kids or elderly

i would look to expand your gym size and equipment if possible.

restaurant was over priced for the quality of the food. the gym was just a machine in a corner.

lovely pool and bar, the breakfast was really good

wifi on and off

location is good and easy to access estoril casino or estoril congress center.

location to train station, restaurants, casino, etc

even though there isn't a fridge in the rooms, they let me keep my lactose free milk in their bar fridge

wifi in my room didn't work, which was quite inconvenient but probably could've been reset but it

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

and paid full charges for room service breakfast despite having breakfast included in the rate for our suite

spa was perfect

open the pool bar and don t let the pour servants run til they collapse, that way the guests will be able

bleak depressing casino nearby

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

the hotel bar is a nice, comfortable place for relaxing in

gym doesn't open until 09:00

great location,next door to the casino & a mile walk to cascais where all the bars are

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

bar food was lovely

parking available on site

excellent staff, varied breakfast with hot options, and good transport connections

good breakfast with portuguese tarts and healthy options as well

only small breakfast bar but that was clear from the hotel description.

only small breakfast bar but that was clear from the hotel description.

the breakfast was varied and also included hot dishes

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

the room is big, and clean, casino estoril just around the street

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

parking was fine either in spaces outside or small car park beneath hotel

the position in front of the casino and a restaurant complete the opera

poor at times non exsistent wifi

great car parking

this hotel - art deco style - lovely open spaces and massive bedroom - nice pool and plenty of veranda space

breakfast superb - pool and free towels excellent and never fully occupied

breakfast was great and pool amazing

wifi was terrible.

was perfect: the breakfast, the pool, the room service

room, we had connecting rooms as we were with our young kids and the lay out was perfect for us

yard infront of the hotel is too small they shoud utilize the little garden adjacet so more parking space is

the breakfast buffet was amazing as well

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

pool, room size and staff

to the beach, free parking in the streets, restaurants nearby, nice swimming pool

is a good 3 star hotel iwith swimming pool

good selection at breakfast and the burgers we had from the room service menu were delicious

breakfast ok; very good public transport to city center

room service: had a good dinner in my room

realise that the hotel didn't have a bar so no drinks with evening meal, although they did say we could go to

restaurant and bar facilities not what you would expect

had a problem connecting to the wifi

gorgeous rooms, very friendly and helpful staff, nice breakfast

staff was very helpful and the breakfast and dinner offerings were great

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the

the breakfast buffet is always fully stocked and well presented

no kettle in the room but facility at the bar for hot water

there is even a big garden at the back with games for kids

the buffet seems really expensive when you consider the good bar food earlier in the day

a little more variants on breakfast buffet would have been great

proximity to the casino and other restaurants was a great

also laundry handled under room and was very loud at 4:00 am

we loved their honesty bar and all the staff were so friendly and relaxed

thought the property was lovely with the honesty bar on the top floor which was lovely and a great place to cool

no room service or minibar (drinks available in the lobby)

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

breakfast was fine a good selection

convenient location, great breakfast with many items fresh and diverse

convenient location early check in

variarity at breakfast, we stayed 14 days, 14 days the same breakfast.

we would have liked a secure wifi.

breakfast is also a must have

my spouse felt bad after breakfast

nice pool , pool staff very effective

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

for our trip with 2 kids (ages 9 and 7), they had a blast on the pool even though it s on the small size

wifi is not great and did not work further than the front entrance of the apartment

wifi was a little patchy.

nothing really. too bad the pool-side bar/restaurnat was not open.

hotel staff were very friendly, breakfast was nice and a good choice, overall a very positive experience, and

hotel, room was spacious, living room had a sofa bed and an additional bed for our 2 kids

stayed with our 2 small kids and the room was really comfortable for us

for instance, if you do not have the breakfast plan, you can have coffee

wifi was great and allowed me to comfortably work at the desk in my room

they provide bar service, you just have to request it

breakfast isn't worth $15.

laundry service works only before 9am, and you will get your staff next day

was winter and our kids enjoyed the heated indoor pool

magnificent breakfast, gorgeous room and a rooftop pool. 10/10

good breakfast, nice pool area and clean hotel

check-in didn't give us much information especially about how to access the wifi

- fast housekeeping services (inc laundry) - underground

no self service laundry close by, only paid laundry by hotel

wish we would have been warned about the expensive laundry service.

we are with a group of friends with kids and they loved the swimming pool

onsite restaurants good - however we were only given 1 kids menu option from 1 restaurant

laundry too expensive by far

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry service is quite pricey.

the gym , spa and swimming pool. vip room good location

policy of allowing kids under 12 to use the leisure facilities only between 12 and 2 is disappointing

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

in the states you have at least 7 -8 laundry soaps and cleaning products that are

not given the wifi password so went to front desk and there was no one there

is provided delonghi coffee machine, as well as tea and cakes is served thru out the day at the kitchen

staff was super friendly and helped us with early check in and early check out

comfort of the room and bathroom (the quality and detail), the lounge area was warm and cozy, the breakfast was

great little gym, staff couldn t do any more to help

the pool was excellent with all the facilities needed

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

the breakfast was a heavenly buffet fit for a prince!

laundry is

i sent one pair of pants to the laundry and struggled to find out when it would be ready

roof top bar staff were not as attentive as the restaurant and hotel staff

rooftop pool was amazing with knowledgeable bar staff, great breakfast and relaxed vibe throughout the hotel

the rooftop pool and bar was amazing with views over the city out to the river tagus, with a mix of nice cabanas

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

the breakfast was very nice to me and my son…

maybe add some dumbbells into the gym area, but other than that hotel was amazing

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever

only only only thing that i would change is the fragrance of their laundry detergent for towels

1. no safe in the room. 2. laundry service should be always available and instant.

- wifi is good but not good if you need to attend a meeting when working remote

they were able to accommodate an early check in which made it so enjoyable for my elderly in-laws to be able

group of kids were staying there so few minutes it got noisy and long lines for elevators for a short time

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

i would have a small complaint on the room service

delicious breakfast especially great choice in fruit

there needs to be system update where cleaning and room service liase about replacing used cups.

there is a grocery store just around the corner, a do-it-yourself-laundrymat even closer if you're staying for

most expensive laundry service of my life

laundry services charged per article of clothing.

no gym or pool but then again it was a very reasonable price

comfortable with good spa facilities. quiet.

so much wasted laundry and time required to change the

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

the laundry service

one evening we ordered room service, which was extremely satisfying and of top restaurant quality (and relatively

the breakfast buffet was super delicious

wifi dropped from time to time but that may have been our devices

breakfast was very fresh the pool was nice for family great location staff do friendly and

they offered me early check in also

very nice hotel. my kids loved and we would love to stay therw again

loved the entertainment for the kids

the hotel is in partnership with a near by gym that is awesome

the bar and restaurant staff were very attentive and the cocktails were amazing

fabulous rooms and lovely breakfast

the best poached eggs for breakfast on the most delicate of homemade breads

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it

nice gym.

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

the gym and the staff was lovely

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

no laundry facilities,no kettle in the room,no coffee and tea with

no laundry service and the hotel did not have an iron

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful

the outdoor pool was nice ,spa was nice ,there are nice resturants inside,very well trained staff,very kind

every member of staff was keen to assist, polite, friendly and highly competent - the kitchen prepared a mouth

the bar the. restaurant the concierge and reception were very hospitable and cooperative

very beautiful indoor pool

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall

bed was very comfortable, the wifi was strong, the light-blocking curtains worked amazingly well

breakfast excellent , room very clean , we paid a wee bit more for a balcony but well worth it as

breakfast

no soundproof rooms, indoor smoking problem (by quests), pretty small rooms, wifi speed

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

than room service, no way to get just a cup of coffee or tea in the morning

wifi was extremely bad and the staff was not helpful at all

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a

the door several times while we are in the room asking for housekeeping or if we have items for laundry

wish the laundry prices were affordable

ordered a breakfast from room service for 5 am and it was great, elegant and delicious

excellent room service and excellent service provided by the concierge

service all round rooms were amazing so clean and modern decor very comfortable too lovely breakfast

also: we were charged laundry by mistake and had to get a refund

checkin lines, pool was not open in the morning, no air conditioning in the gym in the am, waitress was not

kids menu in the citrus restaurant was good value

paid wifi in bedroom

had no free wifi for that prize and in times when you can get wifi free anywhere it’s shocking hotel such as