so to iron a shirt (after business traveling) one has to use their paid laundry

the balance between the old architecture (includes a church) with the modern (rooms , swimming pool area) was

pool bar is not cosy at all

wifi was very poor in my room and no change in breakfast

friendly, exceptionally beautiful, not too busy, always space by the pool, kids

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

good breakfast, with good coffee on a seaview terrace

free parking

staff was great, rooms were clean, good breakfast at a reasonable price

it s also a pity that there s no mini bar in the rooms

wifi reception is poor

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer)

we went to the pool bar for some food, with our food we tried to order drinks, my partner ordered a beer and

the pool was beautiful at night and the staff was amazing

the gym is small but enough

the laundry at the hotel is extremely expensive

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

small bar in reception/breakfast area

the free parking is a big plus as well

the bar was open for drinks and coffee even though no food was available sunday evening

excellent room service and laundry facilities

bed and room service

shuttle service to train station and shopping centre

wifi was not very strong

room was very comfortable, the breakfast had a nice variety, free parking, we needed a late check out and for

laundry available

the buffet breakfast was very good

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

the only bad thing was the gym wasn t working

breakfast was very good and facilities

the lavish breakfast can be enjoyed in the large veranda from where you can get a glimpse of the golf course

location, poor accessibility with sliperry ramps, unloading luggage in the rain is a torment, no room

there were lots of space (even for car parking), and the swimming pool looked great

great for families to enjoy with the kids

very comfortable room, good temperature control. good breakfast.

pool, comfortable room but a little stuffy in the summer, a very good complementary breakfast and a very friendly

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the laundry machine in the room was unexpected and so great to have

i had a lot of laundry to do and could make simple meals

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

elevator breakfast - every day the same room service just close door, not lock

the pool and breakfast was great. location handy to all the great spots

a little miscommunication on where to park so we ended up with a parking ticket.

pool was lovely and clean

no microwave or self laundry facilities

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

extra payment for the use of parking, gym and sauna

pool for kids and nice location

we ordered breakfast in the bedroom and got room service for all the meals

the swimming pool is closed from 7pm

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

location, pool, parking

good breakfast

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

parking is extensive and convenient

very nice hotel. the staff were great, and the included breakfast was fabulous.

very close to supermarket, laundry, cafe and good restaurants

the bar was lacking in atmosphere but it may have been because we visited out of season

the food at breakfast and in the restaurant at dinner was excellent and even the room service was of a high

size of the room was smaller than expected, we had a bad issue with wifi not working in the room, and the ac

bar is expensive - not just for liquor but for coffee pods

i wish there would be laundry room there.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

the shower pressure and the wifi connection in the room.

good wifi

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

spacious bedroom and bathroom

gym, internal pool, sauna and spa was opening at 9

easy parking

nice view from room perfect bar and terras to finalize the day comfy big bed

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

just the wifi was a bit weak - everything else was amazing!

wifi connection in the room was patchy and unable to sustain video calling.

parking at the ferry is easy and reasonably prices - 6 for the day

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

lack of private parking area

coffee at breakfast could have been hotter

no decent beer in the bar - only mass-produced lagers, etc. obviously no real ale!

breakfast, bed, room service

best breakfast in town, excellent location, great staff

my family enjoyed the breakfast

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

wifi is weak

location, breakfast, cleanness

quite slow wifi in the room

good breakfast buffet

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

stayed in mar e sol a couple of years ago, back then the wifi was bad in the rooms

the cleanless, the room the hotel dtaff and the breakfast

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

appreciate young adults bringing music apparel into the spa area which should be a place to relax in silence

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

our anniversary and, when we got to our room, it was fully decorated with artificial rose petals, a handwritten

the place is brand new, spectacularly comfortable, incredible breakfast, cool decor, great hotel gym that they

24-hour super nice gym and spa

fabulous hotel with great breakfast and excellent staff.

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

value for money for a family of 4 with 2 teenage kids

took the private room, (107) with 2 adults and 2 kids

good wifi connection

value for money for a family of 4 with 2 teenage kids

no in house laundry service provided

breakfast wasent a lot of options

music in the lounge bar would have been nice.

hotel has a bar and restaurant which were reasonably priced and nice food

breakfast in the morning was excellent

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

sad that we could only stay for 3 nights because the kids had to go home and get ready to go back to school

the hotel is very clean the cleaner that cleans the gym and the pool doesn t stop work

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

breakfast maybe started yearly or another option for help people had yearly checkout.

kind of noisy and sometimes food smelling (our window orientation was to a kitchen vent)

very good breakfast also, the coffee was better then in may 4 stars

facility with centre, train and park for kids play

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

improvement on breakfast more choice

breakfast is included they had a decent selection and a great coffee machine

more breakfast options.

laundry services are

room was exceptional and i thoroughly enjoyed the view of the ocean, the breakfast and the options available

amenities such as the spa, gym and pool are excellent

breakfast exceeded expectations

the rooms were not clean, my kids had only one towel in the bathroom

the pool is very nice, with great views of the buildings around it while still feeling secluded

the bar tenders were great, especially the man who runs the bar at night

the hotel is nicely located and i have enjoyed breakfast every day

arriving in a number of cars you would need to park in a nearby carpark or down at the estoril casino which is

others have noted, the gym space is a small room, roughly the size of a pantry, and it's too crowded with the

with the train station and even a casino within easy reach, this hotel had everything i needed for my lisbon

room had everything needed: aircon, fast wifi, tv, balcony, etc

no fridge/mini bar in room.

bar in reception area reasonable too

breakfast was well laid out room was adequate nothing fancy but clean

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

room service and waiting staff need more training as they regularly got our orders wrong

the staff were very efficient and friendly bed was really comfortable breakfast was excellent

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the

spa was perfect

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

the young lady in the spa was fantastic, such a lovely relaxing time

the breakfast was also pretty good and super friendly staff

the workout and spa facilities was a nice bonus

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

advertise indoor pool however this actually doesn’t belong to them and spa doesn’t allow kids under 16 years

bar closed quite early and drinks were not allowed to be ordered to rooms while we were there

arriving told kids could not use pool and this was not mentioned in the online booking process with booking

guests gain access to the thermal oasis, which includes a relaxation room, steam room, sauna, and pool

location right across estoril casino which is the center of the city and only 2 blocks from the sea, many places

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

was a great place to stay as we were on a golfing holiday and so handy for everything weve already booked again

perfect location, in front of the estoril casino, quiet, comfortable, with amazing staff, especially the olga

parking, really nice staff and good location

pants were missing from the laundry

excellent building and grounds truly beautiful and well maintained service superb chef excellent spa massage

wifi was awful

as the day unfolded, the inviting pool area beckoned

the jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp

comfortable lounge and plenty of parking

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

place, beautiful location, great staff, specially the breakfast lady, she is a gem

nice hotel close to casino estoril, 5 min walk to the beach, cafes, restaurants and mount estoril station

nice pool in front of the

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

very close to all of the main attractions in estoril i.e. casino, beach and resturants.

we had asked in advance a particular room with poolview

is a good 3 star hotel iwith swimming pool

the food is delicious, breakfast, snacks and evening meals are all memorable

the rooftop pool is amazing

the rooftop swimming pool provides welcome relief on a sunny day

very poor fitness centre, nothing is there.

breakfast was very good

a little more variants on breakfast buffet would have been great

the bar food, up to 19:30, was excellent

need a 10 eur deposit in cash to rent a pool towel

the breakfast was a good choice of food and fruits

there is even a big garden at the back with games for kids

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

there is a small kitchen and the same happened, only two sets of plate, cups, wine glasses and so on

and gym should improve

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

great wifi and helpful staff

maybe not important for many people, but my trip was for work and i do like to go to the gym before starting my

the rooftop pool was also lovely and so good for kids as it wasn't too deep

room service could be better

the indoor swimming pool has some time limitations for kids and was so small

room is really small and wifi is poor

the hotel is absolutely pet-friendly, which made our stay even more special

spacious and comfortable room with amazing ocean view

nice pool area, good breakfast with freshly baked bread and fresh fruit

they had a playroom for the kids. the pool and the rooms have been very clean.

swimming pool, kids table games

pool area very nice although the water was cold (kids didn t mind)

there wasn t much choice for breakfast, very limited selection

the best hotel in cascais, very beautiful and cozy breakfast is exceptional and the owners are

i would improve breakfast

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

the pool is quiet and less busy than the beach if you prefer

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

excellent indoor spa and gym

the spa is a very plus for an excellent stay

nice swimming pool and clean rooms

pet friendly and clean and good staff

foods provided at hotel bar are below average.

we would have liked a secure wifi.

comfortable bed, clean room, great wifi

the breakfast was great

the location, the breakfast, the facilities and the staff

an added bonus was that the car provided free valet parking on site, right in front of the main entrance

it has private parking spots which are really convenient

room service very quick

room service was unacceptable - little choice and some items from the menu were not available

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

the breakfast was varied and also included hot dishes

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

good buffet breakfast with fresh and varied options

good breakfast with portuguese tarts and healthy options as well

no laundry

the garden and bar area spectacular

the wifi was not always reliable but i didn't care about that as everything else was so good.

the restaurant and bar were a highlight!

breakfast

the breakfast was nothing special

breakfast was alright nothing

great central location, nice breakfast.

everything. breakfast was great. location was superb

breakfast buffet was good and the coffee was perfect

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

laundry services

we were able to do a early check in

laundry service was disorganized

pool was a bit of a walk and inconvient location

location was beautiful and very central. breakfast was excellent.

maybe the swimming pool is small but the sun beds are comfortable and all can have umbrellas

great buffet breakfast and swimming pool was fab for the kids

did not come to clean room all day, although they did come in at some point to deliver folded laundry

i used the laundry service, which was swift and all nicely done

no preferred king size bed, no minibar, no iron or laundry service

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

room service menu was limited

wifi, location

wee bit nosy in morning near the rooms, perhaps housekeeping, low variety room service breakfast

the location is a bit far from central and the wifi on 7th floor is very weak

good selection at breakfast and the burgers we had from the room service menu were delicious

parking. staff very attentive to the client

breakfast was superb

cute rooftop sundeck and pool

breakfast is a la carte menu small but healthy and clean

breakfast is good with many options

the service was exceptional from the people at the front desk to the wait staff at breakfast.

breakfast was great with lots of options

staff, breakfast, location, rooms, terrace

so was the breakfast and cleaning staff

breakfast could easily be improved with just a little more variety in the cheeses and meats

wifi was a bit hit and miss

pillow bar was a pleasant surprise

no wifi in the room, hard to adjust water temperature of shower, sound proofing could be better

style pool bar rooms

only thing i would really fault is the rather weak wifi, in some public areas but also in our particular room

having a room service charge for a coffee pod

gym was a little lacking

, to the reception ,to the room , the food , the location , the luxury ,the swimming pool, the spa , the

the breakfast buffet was amazing as well

20th century palazzio set in lovely gardens with an infinity pool, and within, has an atmospheric bar with a

nice garden and outside pool

excellent breakfasts, good terrace bar with food,and an italian restaurant belvedere of exceptional quality

breakfast selection was excellent and the spa was gorgeous

room service food poor, cold chips and chewy sandwiches

the pool and spa were beautiful

thank you to all the staff for your amazing service (reception, housekeeping, spa, bar, breakfast

the quality and variety of food for breakfast is great

the breakfast was excellent!

the breakfast buffet is always fully stocked and well presented

comfortable, clean, equipped, nice, super breakfast.

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

be nice to have a better choice of did on bar menu after 6pm .

great facilities to swim,gym&spa

friday and our daughter arrived from usa night flight the day afterwards and we paid for there breakfast

pillows spa services was amazing

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

this leaves two options - bar snacks (good quality but very limited menu) or a shockingly bad (both service

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

gym is next level with fantastic views to the park and pool

spacious room with very comfortable beds

also laundry handled under room and was very loud at 4:00 am

space - serene garden setting for breakfast and beautiful upstairs terrace with view of estuary

above expectation spacious room and beautiful bathroom, breakfast was great

room service - light snacks

location, views, friendly staff, delicious breakfast, thoughtful touches

they provide bar service, you just have to request it

very friendly and attentive personel, good breakfast, cozy room.

at the desk and there is no possibility for a quick check out if you have not used the mini bar or have no

booked this hotel since they had listed that the hotel had room service but when we called to order food we were

the local bars were more music/dance focussed that we'd like, but it was easy enough to walk to other areas

laundry service is quite pricey.

laundry too expensive by far

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

this was considered a 5-star hotel; however, the décor, bedding, bathing and technology (tv, wifi) are not

gym was a bit too stuffy on floor -5 with no air circulation.

laundry service works only before 9am, and you will get your staff next day

love the heated rooftop pool

bar shut too early

was winter and our kids enjoyed the heated indoor pool

room service and location.

in the states you have at least 7 -8 laundry soaps and cleaning products that are

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

the staff were a bit noisy in the kitchen early in the morning

breakfast room also serves as a room to hang out in for the rest of the day and the fridge and kitchen can be

there was a kitchen and big dining room-type room with a deck in the backyard all set up with tables for

no self service laundry close by, only paid laundry by hotel

wish we would have been warned about the expensive laundry service.

- fast housekeeping services (inc laundry) - underground

cheese platter on room service menu.

an hour to an hour and a half until our room was ready as they were experiencing a huge amount of late check

i sent one pair of pants to the laundry and struggled to find out when it would be ready

laundry is

the room service is really good

the outside pool was amazing, with brilliant views

really enjoyed the facilities. great gym. awesome people and amazing breakfast.

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

- room service did not replace dirty towels or dirty teacups for some reason

we liked the 6th floor outdoor bar and the breakfast area on main floor, both with very helpful staff

the breakfast was very nice to me and my son…

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

so much wasted laundry and time required to change the

the laundry service

late check out at 14

bar which we like - but it was closed , and we were only one night so didnt avail of any of your spa / pool as

1. no safe in the room. 2. laundry service should be always available and instant.

only only only thing that i would change is the fragrance of their laundry detergent for towels

bar in the hotel works 24/7

the front desk college age kids couldn't be bothered to smile, be the first to say something much less

- wifi is good but not good if you need to attend a meeting when working remote