wifi was fast and reliable

and helpful staff, a wide range of options for breakfast, and clean rooms

breakfast-8, cleanliness-10, parking-10, comfort-10, beds-10, check in/check out-10

parking. staff very attentive to the client

satisfying but not varied breakfast

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

the wifi wasn't working and we didn't have access to gym classes.

the amenities were great, used the gym twice, pool, and restaurant everyday

location just outside the city, breathtaking views, beautiful property with pool, horses,

also wifi is good) owner of this place made great work

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

the wifi is strong and coverage is perfect

just the wifi was a bit weak - everything else was amazing!

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

good wifi connection

took the private room, (107) with 2 adults and 2 kids

wifi did not work, breakfast was poor , manager jorge was very helpful.

value for money for a family of 4 with 2 teenage kids

wifi was good, but did have lower signal in the room

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

very clean gourmet breakfast with many choices. staff very friendly, helpful & service-oriented.

wifi did not work very well

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

the staff was lovely and the included breakfast was varied and quite filling

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

breakfast was amazing

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

arriving told kids could not use pool and this was not mentioned in the online booking process with booking

modern furniture and very well equipped kitchen. i got upgraded to bigger room

gym is amazing, also the room, very comfortable, you feel like home.

cost of the room service in terms of food orders from the restaurants on property are by no means in keeping

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

indoor pool was great for the kids

wifi was slow and kept disconnecting which made facetime calls with family back home very difficult

breakfast was best ever buffet i have experienced

the spa was amazing

great location on the river. fab breakfast. very helpful staff. great hotel

good free parking next to the hotel

good spa, excellent breakfast and dinner

the breakfast was excellent

the rooftop swimming pool provides welcome relief on a sunny day

restaurant and breakfast are very good and reasonably priced

and also waiting time for breakfast could be shorter

think that there is room for improvement with the breakfast

the breakfast didn't meet the expectations, for the kind of hotel it should have been better.

we ordered breakfast in the bedroom and got room service for all the meals

quiet place and breakfast is amazing

we ordered breakfast in the bedroom and got room service for all the meals

nice swimming pool area and restaurant

breakfast was amazing, tasty and with many options to choose from

breakfast was good and plenty

no wifi ud83dude14

public parking outside is available in the evening, but it’s difficult to find a spot during the day for

room furnishings are tired. broken lamp. desk not ergonomic. spotty wifi

nice foyer and bar area

very close to supermarket, laundry, cafe and good restaurants

indoor pool should not be used by kids/babies, so they kicked us out

the bar and terraces are very well appointed

the indoor swimming pool is to die for, sauna, a caribbean shower and turkish bath

room service staff missed flannels and hand towels and had to be reminded

pants were missing from the laundry

were very friendly, especially reception -main building is very beautiful -kids enjoyed pool area (indoor and

excellent building and grounds truly beautiful and well maintained service superb chef excellent spa massage

fado restaurant, but also rental car, beautiful building, facilities are amazing - pool, gym

the dining rooms and bar along with the plethora of sitting rooms are remarkable

only small breakfast bar but that was clear from the hotel description.

varied breakfast with good hot options and fresh products

only small breakfast bar but that was clear from the hotel description.

excellent staff, varied breakfast with hot options, and good transport connections

room, attentive staff, and a diverse breakfast including hot selections

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

had a wonderful spa treatment and the breakfast is truly lovely

fabulous hotel with great breakfast and excellent staff.

had a wonderful spa treatment and the breakfast is truly lovely

lovely room and amazing breakfast

the breakfast was excellent!

gorgeous rooms, very friendly and helpful staff, nice breakfast

cleanliness ; excellent location, decor, bar area, bathroom set up

the staff are fantastic, loved the bar and service

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

also laundry handled under room and was very loud at 4:00 am

bar drinks are on honesty bar

the breakfast is simply amazing, 7

honor bar was a treat and snacks were left out all day

an excellent range of vegetarian options for breakfast

yard infront of the hotel is too small they shoud utilize the little garden adjacet so more parking space is

complimentary valet parking

the outdoor swimming pool was brilliant and the grandchildren loved it

spa was amazing, both sauna was super powerful, water in swimming pool very warm

the breakfast buffet was amazing as well

no key for the safe unless you ask, no wifi code notice in the room

service, room and breakfast was excellent

location, transport links, decor, friendly staff & room service, pleasant terrace.

very friendly and attentive personel, good breakfast, cozy room.

wouldn’t be great with kids and prams etc

had to keep ordering tea--- 5 extra for room

great pool area and spa facilities

parking is a bit far from front door.

the gym equipment was outdated, old and broken.

the evening room service was brilliant and the food was very good

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

the gym and the staff was lovely

nice gym.

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

never ending waiting game to be served a complete breakfast meal

a big thanks to the staff, from the front desk to the restaurant to the breakfast that made our stay more than

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

the choice at the breakfast was great

check in & check out - no concerg stafe you have to take your luggage in & out to your room - no room service

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

in our breakfast yoghurt, then did not get back to us and charged us additional amounts for the room service

also there was no room service or atleast there was no sign of it

the pool and pool area was wonderful and the location was very secluded

mini bar is expensive but i just got my own stuff and put it in the fridge

they had intended to have a full spa area but uncovered archeological remains that had to be preserved and

spa, cool historical wall area in basement, an excellent made to order breakfast, complimentary room service

the hotel also offers a 24/7 room service (that i personally checked a few times in the middle of the night)

we loved everything from the gorgeous bedrooms, breakfast, complimentary snacks and beverages and the turn down

center at the hotel is very basic, but they make up for it by giving free access to a full gym only 5 minute

the terrace bar could be kept open little bit more during night time.

the wifi was poor.

terrace; wifi; location.

the breakfast was outstanding

we have a 5 year old and 7 year old kids, so the location made it very easy to walk and see everything

exceptional service and attention to detail. breakfast until noon was greatly appreciated too!

3, & the rooftop pool where you can linger over breakfast in the sun

3, & the rooftop pool where you can linger over breakfast in the sun

staff were excellent extremely helpful breakfast was superb fantastic bed

the room was impeccable and the views from the rooftop bar are spectacular

room service a little erratic, although they tried!

no towel drier. this is small but important detail, especially if you travel with kids.

should have a bigger gym

breakfast was fantastic

new hotel, nice located, big rooms, nice breakfast, friendly staff

laundry was done quickly and the room came with sparking and still water in the fridge

it was nice to have a laundry machine

than expected was excellent the room was spotless the location of the hotel is perfect the bar is a welcome

complimentary use of wifi phone to take out of the hotel was a very nice touch

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

from our car services to laundry to everyday interactions, this place made us want to move into the resort

even simple things like getting your laundry back so quickly are just great

only thing i would say is that after breakfast there is norhing to eat but this didnt put us off at all

centrally located oasis with a great pool and outdoor area and friendly, helpful staff

the staff, breakfast and pool were all highlights.

no ac or access to laundry facilities

28e just a few meters from hotel, nearby have many eatery, supermarket, laundry shop

we had a big room, there's a cheap laundry service just around the corner (wash and go)

because of this and because we realized we needed a kitchen (no fault of the hotel, of course), we moved out

rita (i think her name was) was so kind to put together a small breakfast in the kitchen for us

great, repeat visit; the first time since the refurbishment. great bar on floor 6

great breakfast. we like a lot of coffee in the morning and cakes.

lovely rooftop bar overlooking the river , and great patio for breakfast

the gym should have disinfecting wipes to wipe down equipment when done.

breakfast was wonderful each day, as were the nightly treats in our room

missing basic hotel services. ironing, laundry,

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

only criticism is that they need to get same day laundry service - currently it's next day

laundry price is extremely high and came back with very low quality

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

cautioned the hotel while we were there that there needs to be a grab bar in the shower/tub

breakfast was outstanding in every way - quality and variety of menu, and service

maybe if i have to say something, maybe you could add an extra degree in the swimming pool water

had super dinner in the restaurant on the lady night and had drinks in the bar each

had very irresponsible couple with two young kids who let the kids play outside our room in the hallway and

gym well equipped, with brand new equipment

the restaurant and bar facilities are top-notch

the restaurants rocco, crudo bar & gastro bar, all in connection with each other, were absolutely nice, again

location; design; team; restaurant and the bar - brilliant.

gastro bar was the most wonderful bar/experience i have ever been too

our kids had that much better than us looking into laundry room

i wish the hotel provided a steamer or iron instead of laundry service

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

you should have laundry and ironing

no iron, had to use the laundry company 5mins walk away

no laundry facilities even though it mentions that it on it brochures

good location. room was big and had a big shower. comfortable bed, nice tv and good wifi.

were very welcoming, they were able to facilitate an early check in, which was great as we had travelled from

there was no room service, there weren’t many amenities - a gym

it says there is room service available but there are no menus in the rooms

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

in the states you have at least 7 -8 laundry soaps and cleaning products that are

rooms are fine, but if you are unlucky to have the room next to the kitchen be sure your wake up time is 7:30am

breakfast room also serves as a room to hang out in for the rest of the day and the fridge and kitchen can be

nice old building with good atmosphere, spacious common kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

breakfast every morning

breakfast was great - help yourself - cooked and continental

breakfast in the morning had a great variety and everything was fresh

did not mention that there is no laundry on weekends.

no gym facilities

no room service

the breakfast was really good

of the staff on reception weren’t very friendly or helpful issues with the wifi which they didn’t inform

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

the laundry machine was running too noisy next door the whole day

reception + bar + restaurant 24h and literally 30 meters away from baixa metro station and 50 meters away from

also hear her nightly activities (which wouldn't be pleasant if you are traveling with little kids)

the location is amazing and the loft suite is fun for kids

excellent gym

we really would have liked an elliptical machine in the gym.

breakfast was excellent

breakfast options could be better.

breakfast was poor... everything tasted synthetic... no real effort to make their own products

the hotel is centrally located in lisbon's old city. it has great roof top bar views.

roof top bar great for cocktails with a view

breakfast was delicious

the rooftop bar is fantastic

breakfast is very low quality comparing to all the rest

outstanding breakfast team - outstanding front desk, concierge and rooms team

suite was fantastic, the staff were extremely attentive, excellent service from check-in to the bar and restaurant

from the outstanding breakfast to the comfort of the rooms, every aspect of the stay reflects a commitment to

if you order anything from the kitchen it will take 30 to 45 min to receive it on the table

everything was great except the cost of laundry which was extortionate.

i had laundry done and they used too much soap

excellent breakfast which was worth the extra cost

had to enter code for wifi more often than i thought

we also has a mini kitchen area

laundry service got my husband's pants stained with probably a permanent marker and it won't ever

the wifi internet connection is bad.

so if you are looking for place to hang around in hotel apart from room like bar/kitchen area, terrace, swimming

wifi connection was not a secure connection, and when i pay the amount per night that i paid here,

there was a brief wifi glitch but it was fixed within 2 hours

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

situated perfect, kind and helpfull staff, nice breakfast and excellent wifi

very good wifi in both hotel and adjacent breakfast location

wifi can sometimes be very slow.

wifi painfully slow - not really any excuse for that these days

it is a pet friendly hotel. and the breakfast.

everything quiet location comfortable great bar and super breakfast

good wifi

rooftop bar worths a try, too

free water and coffee pods, comfortable bed and an array of pillows to choose from; -very pet friendly: no

so they even made us pay for the laundry service we had to use for delicate clothes

would have been nice if breakfast were included, but on the other hand there were so many shops full of incredible

breakfast area was lovely, food great, good coffee to set you up for the day

staff, we have arrived early in the morning in a cruise, and were only staying up to 2 am

very accomodating staff that arranged breakfast boxes and taxi for our early departure

there were no extra blankets late at night, room amenities such as laundry bag and toiletries were a bit limited

also - no laundry service

wifi was spot on

cozy and stylish room, super central, nice staff, cute “covid” breakfast brought to your room (shame i couldn

lovely room, great bed, and wonderful breakfast just around the corner

wifi doesn’t work/reach second floor

the breakfast in the morning was lovely and the open, honesty bar for a late-night drink was a lovely touch to

friendly, fantastic communal space downstairs, the honesty bar and amazing food was a huge plus

the tapas bar recommendation was the perfect introduction to portuguese food

it really isn't set up for kids in my opinion

they do not offer laundry service and no iron/board in room (too

with checkin and direct hotel items, but when asking for any items more concierge (car rentals, laundry etc)

the room was nice, the ac / heating worked, the bathrooms were clean, the laundry done properly

more flexibility with the laundry would've been great

didn’t get towels replaced for both days and they took the old ones (blamed it on the laundry), leaving us

great service, nice newly renovated rooms, very good breakfast and an excellent location.

breakfast, service, location, staff all fantastic

also best breakfast

hotel decor and rooms are superb, very good breakfast, great bar facilities and we noted how many non-residents

on the night of checkout they asked if we wanted a to go box for breakfast the next morning since our train

our one issue is that we sent out laundry and it did not get done and we were not told right away

the laundry service was appalling

family room(s) spacious and practical for at least a family with 2 kids

beds were not so comfortable, the hotel was clean but room service did not clean our room very good every day

for example, no mini bar or room service

there was no iron, but they have a laundry service.

the one had a tiny window that was high level and had a balcony right next to the laundry with washing on lines

door there were 3 mega air-conditioners attached to the wall and if i reached out i could pick laundry from the

there was a balcony but is was very tiny and sat opposite some sort of laundry facility - not very private

didn't use the mini bar either time

the staff forgot, but i only told them about it once later i used the kettle do not recommend laundry

the gym was sub-par

gym can be improved

there was also a chargeable mini bar and a jug of water left out when we arrived

also loved the very cute daily supply of egg tarts in our room after room service and also at reception 24/7

breakfast was a highlight

and helpful staff; delicious breakfast with nice variety; great location for us, in walking distance to good

no bar in lobby

breakfast was really nice and lots of options

service, the breakfast is ridiculous and if you don’t get their cappuccino you’ll regret it, amazing staff

the washrooms, in particular are very very small which probably only kids would be comfortable with

great location, nice staff, good wifi comfortable rooms

lift worker but sometimes doesn’t and it’s also very small (only one person on the lift, wifi didn’t work

wifi was super slow in 206 room. almost unusable

i couldn't get the wifi to connect to my phone in the room

no laundry service...

laundry was expensive aswell

the little thinga like complementary mini bar was a nice gesture aswell as the welcome drink at the rooftop

wifi was very good spa area was excellent and a highlight fitness room was good but didn't use it

indoor pool, sauna and steam rooms. vaseja was great and helpful, always with a smile

hotel is located on a cobbled square and the laundry is delivered with metal trolleys at 3am

lovely room, nice breakfast, and a bar

the aircon in the bar area didn’t seem very cool

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

wifi worked excellently, and the staff were extremely accommodating

bar prices were quite expensive and while we were there was very rarely used by anyone

bar area felt very quiet and would have been nice to have more atmosphere

the wine bar was also excellent - luisa is lovely and was most helpful and attentive to selecting wines to

amazing employees, great breakfast

amazing included breakfast at next door cafe