i wish there would be laundry room there.

wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

no in house laundry service provided

breakfast had many options and was delicious

one staff (girl)on in the night bar never say tbank you allways with bad face.

the wifi was a bit slow and you have to create an account then sign in every time, which isn t great

breakfast buffet was great

the hotel is amazing! free parking and in room laundry!

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

i had a lot of laundry to do and could make simple meals

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

lovely room and amazing breakfast

the place is brand new, spectacularly comfortable, incredible breakfast, cool decor, great hotel gym that they

the spa was smaller but really nice

room service use very old produce, i was worried about the quality of the food

wifi didn't stretch to my room (304) carpets in rooms could have been cleaner.

nice foyer and bar area

could not connect to any hotel's wifi with my iphone or macbook

best breakfast in town, excellent location, great staff

parking place however, parking in the street of the hotel is free of charge

very close to supermarket, laundry, cafe and good restaurants

breakfast choices acceptable

the building, the indoor pool,thestaff

was great, property is very beautiful, the open bar and food served late are very appreciated

pool, the large shower with 2 heads, the pillows and the bed were very comfortable

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

another thing i didn't like is the infrastructure of the parking lot, it has huge dents and bumps which can

shame weather was too dull to use outdoor pool but indoor one was ok

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

beautiful indoor pool and spa facilities

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

great view and spacious

the spa was amazing

the spa was gorgeous and the massage i had was divine

pants were missing from the laundry

the dining rooms and bar along with the plethora of sitting rooms are remarkable

please add more options for room service

wasn't an issue but if i had to leave 2 suggestions would be to have the indoor pool heated to a bit higher

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

smell from kitchen of restaurant near the hotel.

very good breakfast also, the coffee was better then in may 4 stars

room was very nice with a balcony and a tiny kitchen

the breakfast is delicious, the coffee is real, not instant coffee

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

and big praise to the kitchen for feeding us all in spite of the difficulties

it would be nice if there were more options on the room service menu.

no pool for kids.

new building, excellent apartments and infrastructure in general (fully equipped gym, fancy spa)

the breakfast

breakfast is included they had a decent selection and a great coffee machine

there is no cook breakfast or options but you have cornflakes and a few options of bread.

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast ,you have lots of options. the meals are very well served.

and also waiting time for breakfast could be shorter

the staff was so kind and accommodating, the breakfast in the morning was delicious, everything was clean and

the food is delicious, breakfast, snacks and evening meals are all memorable

very poor fitness centre, nothing is there.

the rooftop swimming pool provides welcome relief on a sunny day

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

wifi was a little erratic

very good breakfast

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

the bar staff is so very kind and patient (we only speak english) and the drinks and food was top notch

the pool was open, with sensible covid precautions

the restaurant, room service, and bar were convenient and tasty

swinging pool

it's a private property with free private parking inside gates

property with all modern amenities, good service by ali & asif , good wifi ,free parking

great place to stay for a night if you have a car. free parking. breakfast was good.

good breakfast and having a parking within the property was a plus

only small breakfast bar but that was clear from the hotel description.

and well-prepared breakfast, with hot options

good breakfast with portuguese tarts and healthy options as well

good buffet breakfast with fresh and varied options

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

no self service laundry close by, only paid laundry by hotel

- fast housekeeping services (inc laundry) - underground

wish we would have been warned about the expensive laundry service.

friendly staff, good location, wifi, good water, swimming pool

wifi

laundry service works only before 9am, and you will get your staff next day

wonderful treats in the afternoon, amazing pool & view, incredible breakfast in the morning

what i liked the most was the comfort of the bed, not to mention the exceptional breakfast

room without me expecting it, i got a plate of chocolates delivered to my room and free mini bar coffee machine

was extremely helpful in answering my questions about setting up wifi on my prone and had all the info about

laundry too expensive by far

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry service is quite pricey.

beautiful lobby lovely pool and a small gym for

staff were super friendly and we even had an early check in, which was much appreciated after a very early

i am from humble stock so bar prices looked high to me but all this good service has to be paid for so you pay

yard infront of the hotel is too small they shoud utilize the little garden adjacet so more parking space is

the breakfast buffet was amazing as well

gym was a little lacking

the outdoor swimming pool was brilliant and the grandchildren loved it

only only only thing that i would change is the fragrance of their laundry detergent for towels

1. no safe in the room. 2. laundry service should be always available and instant.

could have allow pet in the bar area.

the wifi was not so good.

the room was nice as well and they’re very pet friendly for an extra 15 euro

most expensive laundry service of my life

laundry services charged per article of clothing.

there is a grocery store just around the corner, a do-it-yourself-laundrymat even closer if you're staying for

play areas for kids

wifi was excellent for business use.

the pool is little but the kids was satisfied

room been cleaned every day, pool

excellent breakfast, kids friendly nice pool, huge bathroom.

we got room service one day, food was not great

very nice full breakfast

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

breakfast; amazing variety of bread and cakes, fresh fruit, yoghurt, coffee machine lovely room

i enjoyed a free upgrade and free late check out

however the towels and wifi and

laundry is

i sent one pair of pants to the laundry and struggled to find out when it would be ready

there were a lot of kids in the spa

everything. excellent staff, breakfast, room etc..

spa and treatments were amazing

just the wifi was a bit weak - everything else was amazing!

also wifi is good) owner of this place made great work

the wifi is strong and coverage is perfect

wifi connection in the room was patchy and unable to sustain video calling.

you arrived right downtown to explore - without traffic or more expensive parking

so much wasted laundry and time required to change the

the laundry service

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

team, amazing breakfast, and this pool+ pool bar is just perfekt

and big bed, perfect location, great breakfast, good gym, amazing swimming pool and friendly staff

the breakfast buffet is always fully stocked and well presented

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the

gorgeous rooms, very friendly and helpful staff, nice breakfast

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the quality and variety of food for breakfast is great

the lobby, dining area, bar and bedroom suite were very nicely appointed

thing was amazing frome the lobby tell the room the clean the fabies the restaurant breakfast

room was a little funky-configuration(pillows were awful). no gym.

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near

the hotel is in partnership with a near by gym that is awesome

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

location for airport and metro good bar and restaurant

to metro, the excellent port served in the bar

autobilling of mini bar when we

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

in the states you have at least 7 -8 laundry soaps and cleaning products that are

rooms are fine, but if you are unlucky to have the room next to the kitchen be sure your wake up time is 7:30am

not given the wifi password so went to front desk and there was no one there

excellent free wifi connection

also: we were charged laundry by mistake and had to get a refund

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of

had no free wifi for that prize and in times when you can get wifi free anywhere it’s shocking hotel such as

room service was quick

the staff, the restaurant, gym, pool

also laundry handled under room and was very loud at 4:00 am

we did not take advantage of the patio area or the breakfast but it was very cute

above expectation spacious room and beautiful bathroom, breakfast was great

no room service or minibar (drinks available in the lobby)

an excellent range of vegetarian options for breakfast

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall

we found some trash behind the mini bar fridge table when we had to pick up something we dropped behind

everything was great. clean, good position, near the park, excellent breakfast.

the breakfast was absolutely fantastic

most tourist attractions awesome staff, very helpful clean room with a great park view bona that breakfast was

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm

very friendly and attentive personel, good breakfast, cozy room.

for instance, if you do not have the breakfast plan, you can have coffee

super friendly and accommodating staff, great room (junior suite) and glad there was on-premises breakfast

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

the door several times while we are in the room asking for housekeeping or if we have items for laundry

wish the laundry prices were affordable

no swimming pool

it could have a pool

and this wonderful hotel is pet friendly, which i greatly appreciate

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful

swimming pool brunch gym roof

staff, food, bar, breakfast, spa facilities

the bar the. restaurant the concierge and reception were very hospitable and cooperative

prices were extortionate. 120 eur for a small cooked breakfast wasn’t great value for money

very cold pool

wifi reception is poor

wifi was weak in the room on 4th floor

staff are very friendly and courteous. superb breakfast. steam room was a bonus.

the staff the food the pool the country

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

no laundry facilities,no kettle in the room,no coffee and tea with

no laundry service and the hotel did not have an iron

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

wifi didn't work and there was no iron and ironing board

many kitchen cabinets, but no kitchen sink, hardly anything there but 2 coffee cups and a kettle

good breakfast, with good coffee on a seaview terrace

a kitchenette with no sink

laundry was expensive

clean, rooms comfortable, buffet breakfast & dinner very good

breakfast was ok expected better from this quality hotel

room service was very poor, had to call atleast three times to room service for water as the

room service timing

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

a short walking distance there are a few restaurants, cafes, supermarkets a lovely cocktail bar and a metro

location, the balcony overlooking the river was a perfect spot for breakfast, dinner, lunch or just relaxing

- great location near principe real, plenty of things to do around - insane breakfast and amazing restaurant

the design and the location is great. loved all the details and the rooftop bar was a hit

friendly staff, clean, quiet rooms, good wifi, nice pool, great location.

very kids friendly

well equipped gym, good size room, comfy beds, big shower& nice toiletries, super friendly and helpful staff

didn’t enjoy the spa facility, the indoor pool is freezing which made me and my mum very unwell during our

the reception staff and bar / restaurant staff were amazing.

no restaurant or bar in

they offered room service but could not do as only one person working they offered us a taxi to the venue of

of the reasons i prefer the hotel was that there was free wifi

wifi not so strong

there wasn't much to like about the hotel. staff in reception were nice and helpful. wifi was ok

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

bathroom easy access with electronic code and lift tea pot and tea are provided cups are clean wifi works well

the location is great and very good value for money. room service was included in stay.

wifi is not the best.

clean, comfortable with good tv and wifi

water in room (first time met something like that) ,no iron available in hotel (only laundry service possible,

aren’t helpful , no iron , laundry takes too much time beds aren’t so good furniture is

the price and breakfast were great

very good room service. very polite staff. great free parking.

parking next to the hotel

the laundry was bad and not worth the money. the room it was smaller than expected.

the hotel has the usual environmental messages about saving on the laundry and re-using towels, etc

room service was late in the day

room service was poor!

room service was not the best

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

the gym and the staff was lovely

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

nice gym.

laundry service is the worst

not much about the hotel but the staff were great and laundry service was quick.

high standard, good service, nice attention to detail. pet-friendly too.

kids next room were screaming at 2 am

the spa on the roof closed

overlooking side street and service area with nightly rubbish or laundry or noisy event outside every night

not 24/7 room service (minor point). no tea making facilities in room just coffee.

the rooftop bar was a major plus

gym a little limited

staff are amazing from reception to bat to spa and room service

i loved the location of the hotel florida, many thanks for doing my laundry so promptly.

was a big plus , comfortable rooms , clean with room service on all days during our stay

quiet, clean and air-conditioned room that accommodated 2 kids and parents

good wifi to work on my computer

quiet, clean and air-conditioned room that accommodated 2 kids and parents

stated laundry was available, but it was higher priced than most hotels, and required a full 24 hours

location was great! and the breakfast was plentiful and had a good selection.

they offered early check-in and late check out without any additional fees

for the most part, they held to the 1500 check in, but they did allow some early check in when the room was

nice staff easy parking across the street in parking easy access by car towards lisbon good wifi

the room was extremely clean, quite spacious, and perfect wifi connection

pet friendly: charging additional pay for the pets

close to everything i need just walking , a simple breakfast but perfect to me as vegetarian

did book an extra night, and there was a little confusion at the front desk and with room service trying to

great location, friendly staff and good breakfast.

there is also a laundry shop which is 5-8 mins walking distance

gym only has 2 machines

there are doors for each rooms) twin had bath tub, queen had a shower which was perfect for us as kids wants

the rooftop pool and bar were an added bonus

free wifi : not 100% ok!!

room service and laundry were beyond quick and friendly

the alternative was to send it to their laundry which charged over €8 per shirt just of ironing

wifi did not allow connection from work laptop (vpn)

the pool and spa area are excellent, especially for kids

breakfast. triple room, location, late check out

hotel and there was a lot of noise during the night and early hours of morning - eg loading bins, laundry

the hotel also offers laundry and car rental services, which can be quite handy for travelers

location, parking available, breakfast variety, quiet room, helpful staff, quick laundry service

of drinks at the bar (especially the gin)

the wifi was not great

laundry service is available and timely

my wife gave expensive designer 6 t-shirts to the hotel laundry what was a fixed in a laundry list and only 5

rude staff breakfast was pretty shabby, instant coffee etc no laundry

comfortable, clean, spacious, quiet, great location and an excellent breakfast

very dangerous for kids

breakfast, nice garage (somehow tricky to get out), nice room and very good sound insulation

they also provided a great room service and a gluten-free breakfast every morning

the hotel proximity to bar and restaurants

it did not disturb me, but if you're sensitive or traveling with kids you may consider

we also got a voucher for a free dinner and a glass of wine from the bar area

there were a few restaurants in the area and a very nice laundrymat on the next block

some might see this as a negative, laundry was too expensive for me to use

very helpful staff, good prices for the room service. very comfortable beds.

was a lovely hotel with a good breakfast

the wifi worked very well

the laundry service was on point

laundry service is prompt

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

good, efficient laundry

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

had their laundry service dry clean clothes for me and they washed them instead and ruined a favorite sweater

room room service housekeeping breakfast

cleanliness, comfortable beds, staff, pool

the hotel’s courtyard bar provided an easy night and dinner in after sightseeing all day

one of the breakfast restaurant staff told us about their outdoor bar and entertainment scheduled for that

when we asked for an iron to use (as we had to attend a wedding) we were told to use the laundry service as no

the wifi kept disconnecting, but that's because we were on the 8th floor, and most of the time it was

breakfast ok, staff ok

good location, very poor breakfast

super friendly staff, nice restaurant and bar with excellent food (even live music on some nights)

two rooms we went to either had bad wifi connection or their aircon didn't work

across the park where kids can enjoy running, plash on water and playground

location, kind staff, good breakfast, easy access to everything i needed

nice, clean, new room, excellent breakfast and good location

like the way things were organised, very clean, fantastic breakfast as well as the staff dedication, loveliness

they have a laundry service that is available only in specific times

it was a bit noisy near my room (101), looked like the laundry room was next door

only offered to send them off to their laundry provider which would have cost a substantial amount of money

sometimes they expected us to know certain things about services as if we are frequent visitors (laundry, taxi

if you like some night life find pink street and pick any bar they are good and taxi only cost 10 euros back

nothing really, it was very pleasant. the laundry service was very expensive!

shops, laundry and restaurants close by

wifi was not having a good range and was not able to work properly

also, there is a great gulbenkian art museum and wonderland park for kids within walking distance

only thing for me was the wifi

great rooftop terrace, indoor pool

the facilities were great; i mainly used the indoor pool, which was not too busy and very relaxing

swimming pool seemed over chlorinated resulting in our kids having coughs for a few days.

staff so friendly and helpful great spa treatments rooftop bar yummy breakfast great location

wonderful spa area, good treatments offered by the spa, nice bar, very nice staff, delicious breakfast

site said iron was available in the room but the hotel said they only do laundry service and don't supply irons

breakfast was the best in my stay on europe

location and gym were alright

gym has too few options

the hotel has a small gym if you like to workout

staff was friendly and helpful, especially david who helped me with an early check in when i arrived from an

some gym equipments don't work

breakfast bar was amazing. the selection, the quality, the staff.

room service menu was a bit lacking and quite expensive

room was a good size spa was great lovely massage

laundry service for a charge

the wifi is weak in the rooms.

no gym or swimming pool

i didn’t have the time to use the gym or go to the hotel bar

gym and roof top bar

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

to pay for services in advance, like laundry and car park

no big pool

moreover, they have small but good enough gym

not a big problem, though, because we used wifi to view our home tv channels

no frigo bar, no laundry service, no convention with parking

breakfast was really nice, a lot to choose, from fresh pastries to eggs and bacon

they did give me an early check in without any hesitation

fabulous gin by lovely bar man

the bed is quite comfortable and the wifi worked very well