laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

the pool was beautiful

everything is very close and they have a private parking, which is a great option in that place

tv was made up for with good wifi

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

location; breakfast was good; quiet

loved the breakfast in the morning

the hotel which is quite new and modern the breakfast that has anything we wished for the hotel was very calm

wifi wasn’t working for about 24 hours

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

wanted a cocktail but the bar didn't have the ingredients for all those listed on the menu

view from my room is also good, but not from my kids' room

pleasant early check in .room clean and comfortable.good breakfast

would have been nice to have a self serve laundry.

modern facilities, meticulously clean, comfortable beds, excellent breakfast

hotel offer free mini bar and coffee machine in the room

the hotel has a wine bar where you can relax after a tiring sightseeing

the wifi was weak. we had to use our phone for internet connection.

steps so it was noisy with the window open, also cigarette smoke entered from people at the hotel bar tables on

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms

a rainy evening with a working fireplace in the living room

staff were gorgeous, as was breakfast and our surprise upgraded room

for example, the lounge and bar areas were below our expectation from a hotel that has a high reptation

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

one of the best parts was the pool, with fabulous views of the countryside

we were slightly frustrated as we expected room service might be an alternative, but apparently not

staff, secluded grounds (pool and gardens), room and bed comfort, elegance & luxury of the property, service,

the staff in the bar and dining room were attentive to every detail and recognized us from the moment we walked

the hotel was excellent. the breakfast was amazing! the location was perfect near the center

kitchen facilities nicely stocked with essentials to cook and eat in

our kids loved exploring the small garden/pond as well

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing

was no working surface in the kitchenette

parking mid-day was a challenge.

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

the amenities, outdoor pool and indoor pools. children entertainment.

to the nep club, made only by parking or garden

no in room coffee laundry was a little expensive (20 euros for 1 bag)

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

it was quiet, with a private parking that was easy to find and

quality of wifi connection

the breakfast was great

good wifi connection

needed a pet friendly hotel with our 2 small dogs and an internet search revealed that they do accommodate

convenient location early check in

and they are pet friendly, which is a huge bonus!!

everything, location, the welcome at reception, the recognition of our 'just married' status, the pool, the room

staff of the hotel from the reception, concierge and kids playroom are all very friendly, and helpful

room service food was mediocre.

pool, breakfast, meeting room in monastery.

the best are the ladies for room service as well as the golf club

the laundry is picked up only every second day.

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

good breakfast and dinner, good wifi, nice staff , pool gym and sauna, super rooms, free parking

enjoyed our stay at pestana sintra golf, the hotel is remote so no other restaurants close by however you had

pool was a little smaller than expected and the hot tub was out of use but it didn't really affect

pool not very big - just about ok for some

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

there was a birthday celebration that night with a group of guests, the noise travels well here, kids screaming

planning to work during the trip so good internet was very important, not only did they have good wifi, they

there also is no info about room service, laundry service, restaurants, etc

we would have loved a laundry rack and maybe a dresser in the room

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

we also came to the restaurant very late at night and the kitchen was closed already, but they fixed us a ham

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

no room service and very little amenities available at the hotel

the room had 2 separate rooms, which allowed the kids to sleep in their own room.

have had better parking facilities but plenty of on street parking was available opposite hotel so not really

kids enjoyed the pool and there was no rush for sun beds as the pool only starts getting the sun

) and it has a nice outdoor pool, gym and indoor pool/spa - only open 10-1 and 530-9 and

bed comfort large screen tv apartment size kids liked the pool a lot location

spacious rooms, spotlessly clean; a gorgeous pool at the perfect temperature; a tennis court,gym and spa and

wifi was a little patchy.

wifi flaky in room

wifi signal

is tough not much available, wifi is not very good very patchy, whilst room was comfortable, the bathroom was

water supply unavailable half of the time very weak wifi signal

lovely place, clean & tidy, close to restaurants and other facilities. close to the casino.

the wifi could have been faster.

it was walking distance to casino too which was great

breakfast superb - pool and free towels excellent and never fully occupied

beautiful hotel which is clean & comfortable with polite staff & very good breakfast

breakfast was very ok and the cleanliness and room service of our upgraded room was very good

they brought us a cot bed free of charge when we found the sofa bed too tight for our two kids

londres is a really nice and comfortable hotel with pool and a quiet secluded garden

cafe kitchen closes to early, and restaurant has no options for children

receptionist do not gave information to kitchen that i have paid breakfast, and next morning at kitchen personal

also i would have enjoyed the visit with my beloved pet, maybe the next stay

i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

e room service which is something you can receive due to no evening meal service

breakfast was also superb

great breakfast (a hit with the kids as lots of sweet options like muffins and buns)

it's like a cave and opens onto muddy, dirty soil then green grass and the kids play set

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

pool service. casino is old and run down.

the sis, the gym and the pool ( both outdoors and indoors) are superb

spa area amazing

marco and wilson in the bar are just great at their jobs and with customers

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

property s amenities are old - gym, sauna, jacuzzi, elevator

the workout and spa facilities was a nice bonus

great breakfast

laundry services are

gorgeous view. great localisation. beautiful indoor pool

view, great rooftop bar/pool, fantastic breakfast and lovely gym/spa

was no information on booking about the fact that kids can only attend the pool in the mornings

room was exceptional and i thoroughly enjoyed the view of the ocean, the breakfast and the options available

they ask you to order any room service via whatsapp but no one would reply

pool is rather small, just enough for cooling down, but not the thing if you like a real swim;

fantastic 5* room by the spotlessly clean pool (even in february it was available)

amenities( sauna, pool, etc. ). staff is professional, attentive and caring.

everyone was friendly to the kids and the food was great

apart from the casino not much in estoril got the train to cascais

the breakfast was adequate and perfect for the price

location to train station, restaurants, casino, etc

wifi in my room didn't work, which was quite inconvenient but probably could've been reset but it

no fridge/mini bar in room.

the pool is quiet and less busy than the beach if you prefer

i also worked whilst here and i could get wifi everywhere (even by the pool

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

slowness of bar stuff at night

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

the atlantic coast, the staff is super nice and helpful, rooms nicely decorated and comfortable, breakfast was

wifi access bathroom hooks for wet towls in room better space to chance when you arrive before you

once the dining room was closed, we were told the bar would offer some light fare

the bar was good

very convenient on-site parking

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

exceptional new and clean, great pool for kids

the breakfast was also wonderful with everything you could want

hotel facilities for kids was not enough.

the hotel bar and pool area were beautiful, and having breakfast each day overlooking the beach was stunning,

from valet parking to surprise champagne in the room, every single staff member was very attentive

parking

also the kids (18 and 15 - a very demanding crowd) loved the place

stunning restaurant and bar overlooking the bay

no laundry

caiscais, nothing too much trouble for the staff always greeted with a smile, really nice fresh breakfast with

was unfortunate that the wifi never worked in certain common spaces and it never worked in my room

wifi connection wasn't great everywhere so working from there has limitations but not impossible

stunning food exceptional bar staff amazing we will be back thank you v

laundry services

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

the breakfast is also spot on , everything you could possibly need

breakfast was alright nothing

breakfast. every day the same. very limited choice.

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

lovely hotel, great location, decent breakfast, staff is helpful and nice.

the ongoing works nearby, poor breakfast choice

the gym, pool and room were perfect and the breakfast and staff were excellent

nice pool , gym facilities

the gym, pool and room were perfect and the breakfast and staff were excellent

gym was well equipped

people reserving beds with towels at the outdoor pool but not using them

it's right next to a bar so if you're a light sleeper, i would not recommend

very good location,clean rooms and good breakfast

great location, just off the man square and a cute mussel and gin bar around the corner

breakfast was perfect

breakfast was great with lots of options

excellent room service and laundry facilities

use of pool and jacuzzi at the gym oppsite is very convenient

the facility was very nice and excellent breakfast.

shuttle was great but only on weekdays and not weekends - what was that all about

the free shuttle bus to and from the local shopping centre.

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

no preferred king size bed, no minibar, no iron or laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

breakfast amazing

breakfast was amazing

had a range of free and additional charge activities like horseback riding, kids club, and golf range

and it's missing a gym on site

would have benefitted from a family golf discount

gym (although was a municipal gym within 500m)

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

nice cafe, grocery & laundry on the grounds

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the kitchen could have been better stocked with utensils

the kids loved the pool and we all loved the food from the

great parking

this is a large golf related resort and the grounds ands taff were what you would expect from sheraton

the kids loved the pool and we all loved the food from the

the pool is on a peaceful scenic rooftop

the bar never comes to life (which is

location restaurant was fabulous and breakfast was amazing staff were so attentive and friendly and very

breakfast was superb

staff also offered us rose and delicious snacks while chilling at the pool

laundry service was disorganized

husband's 50th birthday, the staff had obviously clocked this on his passport on check in and at breakfast

family room was massive, great breakfast and kids enjoyed the indoor heated pool

to go cups outside breakfast area -- would be nice to have there from 6:30 to noon -- we had to leave early one

30 unable to have a drink as bar already closed saturday morning unable to have breakfast - started at 7

the laundry at the hotel is extremely expensive

no restaurant or separated cafe / bar area from entrance hall

free parking. quiet place, comfortable and clean room. good breakfast.

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

wantedxto grab something to eat at around 11 ( the bar was open till midnight) but only had a choose of

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

it wasnt suited for a family with kids

staff, amazing breakfast, cool building, great pool area and grounds, fantastic location and easy parking

in general it is a very good hotel to travel in family (we were two adults and two kids)

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

they lost a t shirt of mine during the laundry

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

laundry service

in the kitchen area

free shuttle into cascais town twice day and location of this hotel is between 2 golf courses with golf shop

-poorly cleaned -sleepers were absolutely filthy (both pairs) -blankets were thin kitchen: -everything was dirty

on the first floor, there was a small living room with a kitchen

thank you seema, monica, diana (at reception), nadia at m bar and many many more whose names i forget

breakfast selection was excellent and the spa was gorgeous

the beds were so comfortable and the breakfast was amazing with so much choice

great facilities: we enjoyed the spa and the gym, and their indoor salt water pool offering a jet therapy,

the breakfast was great and helpful staff

was very clean, beds comfy, bar and restaurants excellant, breakfast excellant and staff could not have been

good parking place even for bigger van

the breakfast area is small and difficult to get to

wifi and tv stopped working for a long time at night

breakfast was good staff very helpful and friendly

the breakfast was amazing, and the serving staff was attentive

location, view, free parking

be a bit noisy in the evening with people dining and staying late in the restaurant and bar (our rooms were just

the room was tiny, overlooking the parking lot

door doesn't close, the towels are frayed, there are no wall outlets for phone chargers, the wifi is intermittent

the pool was amazing to relax at and be right beside the sea

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

the very overpriced laundry service

poor wifi at room 703.

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

lots of parking

the full breakfast every morning was delicious and never short of food, the pool and service were simply

the wifi was very slow but it did work

to leave breakfast table before finishing my coffe because other guests were waiting for a table to have

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service

great staff very attentive, facilities were excellent, especially the pool.

wifi reception is poor

for sustainability, less laundry would be good

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

was closed apart from room service, everyone did an exceptional job during difficult times and the room service

big and clean room confortable bed balcony with view to the swimming pool

plenty parking space

the swimming pool is nice and well-maintained

proximité to the beach is a 2 minute walk, beaches are sandy, some rocks, ideal for surfing or kids to play in

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

elevator breakfast - every day the same room service just close door, not lock

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

we parked in the property and had a great breakfast and again, super friendly staff in the morning

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

the hotel rate included a wonderful buffet breakfast

the breakfast is delicious, the coffee is real, not instant coffee

there is no cook breakfast or options but you have cornflakes and a few options of bread.

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

breakfast is included they had a decent selection and a great coffee machine

facility with centre, train and park for kids play

breakfast and breakfast

so to iron a shirt (after business traveling) one has to use their paid laundry

maybe good for intimacy but not very comfortable for families with kids

your luggage up a flight of stairs and then take 2 separate elevators to get to the room with 4 kids and 4

the pool area was exceptional, with a handy bar serving drinks and snacks

room service food was terrible

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

the view overlooking the sea and pool are both stunning, we had a sea view from our room which was a lovely

staff was great, rooms were clean, good breakfast at a reasonable price

was lovely, the location, the swimming pool, the breakfast, the room with a lovely balcony, and the food

good breakfast, with good coffee on a seaview terrace

laundry available

no wifi in rooms. for us, it wasn't a problem, just be aware

oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space

no wifi in the rooms.. only is restaurant and reception areas.

and the swimming pool is fantastic

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

very nice and clean, pool was very warm, enjoyed swimming with my little daughter

the lavish breakfast can be enjoyed in the large veranda from where you can get a glimpse of the golf course

room we were offered was not wi-fi signal at all, second room we were offered - mini bar was not working, because

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the laundry machine in the room was unexpected and so great to have

the hotel is amazing! free parking and in room laundry!

i had a lot of laundry to do and could make simple meals

good breakfast, many choice and fresh food.

great location easy parking staff is amazing good breakfast

good breakfast

parking right next door modern room and facilities

what made the stay ( over and above the very secure parking on premises ) was the staff

i wish there would be laundry room there.

the breakfast it was ready on time and lot of offer.really good.

very good breakfast clean room convenient parking

nothing to report. would be nice to have mini bar in the room.

very clean and comfortable! affordable and great breakfast! perfect for our short stay !!!

no in house laundry service provided

excellent stay excellent staff and the breakfast was superb!!

pet fee is 15euros per night , and there is a bug ( not the bed bug as the manger says ) bites my

breakfast buffet was great

very clean, great breakfast, availability for late check out

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

small room. rip off getting laundry done

buffet could use some variation, rooms are a bit outdated, laundry service would be great

there was a bouncy castle and play park and it looked like there were organised activities for kids as well

50/hr to use the pool table

the room smelled of sewer gas and wifi barely worked.

wifi and breakfast very poor.

were a little hard and the breakfast was very basic but also free so not really a worthy complaint

the breakfast

the location was excelent, breakfast was great, staff was very kind and the room was excelent