pool was very small and pieces help falling off the wall

breakfast and lunch at the poolside bar were really goid

everything was very clean and the wifi was spotless

staff, good breakfast, comfortable beds pillows and sheets, great water in shower and

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

laundry services are

the ambiance, the pool, the location and the wonder staff, and the friday night lobby dj

spa is amazing, beds are so comfy

the only small comment i d make is that there was no air conditioning in the gym which made it tough to train

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

breakfast and location were both amazing.

room service after 11pm

awful kids fair playing deafening music throughout

had the 2 floor and the terrace of the bar was under our windows

the breakfast was adequate and perfect for the price

tv and wifi also worked well

room had everything needed: aircon, fast wifi, tv, balcony, etc

location is good and easy to access estoril casino or estoril congress center.

the casino is near too

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

close to train station ,the beach and the casino

wifi meals rooftop bar

barrier with spa staff

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

parking is limited but there is plenty of public transportation.

the room is big, and clean, casino estoril just around the street

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

hotel provides you with free parking

kitchen facilities a bit basic when local restaurants are limited

all facilities were clean and neat, the pool was a great refreshment

parking was a big plus

very friendly and accommodating staff, okay breakfast, good swimming pool

breakfast superb - pool and free towels excellent and never fully occupied

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

room service 10 as well.

cold swimming pool

5 minute walk to the casino

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

a nice pool with a beautiful and well-kept garden

i enjoyed how close it was to beach/ casino etc

wifi, location, size of the room, staff

location, wifi

- drinks at the bar on the terrace were a great bonus

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

great service and decent hotel gym

for our trip with 2 kids (ages 9 and 7), they had a blast on the pool even though it s on the small size

room all the time in a creepy way - the ac didn t really work and would shut down randomly - room service food

comfort, excellent facilities, cleanliness and very delicious breakfast!

club has everything such as pool, gym, game room, spa and tennis courts

had both rooms either side of us and were very noisy playing loud ‘bollywood’ type music and kids running

wifi code didn't really work, but i just used my 4g data plan

the kids had extra beds put in the living area

great little gym, staff couldn t do any more to help

the pool was excellent with all the facilities needed

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

breakfast was perfect and the pool services too

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

nice swimming pool and clean rooms

the spa and pool areas were excellent and the staff was very attentive to our every need

beautiful views, good parking facilities, spacious and comfortable room / bathroom, good wifi, very nice outside

the staff is amazing (front desk, restaurant, pool, etc

great pool and good food in the restaurant

is perfect and the views are beautiful ; ease of parking in the premises, breakfast was amazing

hotel doesn't offer drink/food service in the pool area, you have to order room service to your room

no bathtub in some of the rooms, and room service (cleaning) often late (afternoon).

no laundry

the wifi was not always reliable but i didn't care about that as everything else was so good.

breakfast

wifi connection wasn't great everywhere so working from there has limitations but not impossible

the restaurant and bar were a highlight!

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

lovely hotel, great location, decent breakfast, staff is helpful and nice.

the breakfast was nothing special

great central location, nice breakfast.

breakfast selection was quite limited and i had expected a wider and more varied choice of food

it might be worth considering a gentler method of disinfection during laundry

laundry services

no laundry service.

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

there is free wifi in this hotel

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

no preferred king size bed, no minibar, no iron or laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

i used the laundry service, which was swift and all nicely done

the pool on the roof is small but there is always the beach across the road

clean great location near beach and centre good shower good bed accessible rooftop good wifi

great location, just off the man square and a cute mussel and gin bar around the corner

outstanding location. good breakfast. the staff is helpful. good wifi access in the room.

breakfast was great with lots of options

bar and food was

laundry service was disorganized

late check out lovely setting / location spacious room

also staff at the pool bar were great as well as leaving hotel staff were helpful with luggage and hotel was

the staff are amazing and the facilities are exceptional, even for families with kids

and spa area is good as well

the bar never comes to life (which is

the pool is on a peaceful scenic rooftop

the breakfast is excellent. the staff are very helpful.

great location, hotel and room with bonus of roof terrace with pool

price of the drinks at the bar (14 for an aperol spritz which was double the price than other places in

breakfast was served in the very stylish restaurant and had plenty of choice

the spa area was relaxing and easily accessible

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge

great staff and having a pool area was good but would be nice to have a bar by the pool or more outside relaxing

very good bar experience

pillow bar was a pleasant surprise

style pool bar rooms

the staff ! breakfast ! the bar ! sushis ! everything

putting us and our kids 3 floors apart (it was fine they are old enough but still

everything was great - staff, breakfast, location, comfortable bed and views from our room.

- location, staff, breakfast, room, facilities

breakfast selection was excellent and the spa was gorgeous

gym could really use an upgrade

bar staff's attitude/ room service team when we asked for a bucket of ice for the room

amazing breakfast

laundry service

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

they lost a t shirt of mine during the laundry

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

location of the hotel with private parking

pool, our room, staff and service, parking, garden.

we paid a lot - 99 for 2 adults and 2 kids and kids could eat nothing

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

pool, gym, wine opening

location. breakfast. staff. pool.

the lounge and bar area had an excellent ambiance

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

the swimming pool is nice and well-maintained

this was at breakfast, the bar and reception the facade of the hotel is very tatty and all over the hotel there

crowed parking is not surveyed and chaotic pool needs also some rules, guests ate very

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

hotel has amazing views over the infinity pool to the golf course beyond

to golf course, good green fee price for hotel guests, small but good spa area cons: slow/late room service

gym unless you wanted to pay 25 there were some free activities but we were not told upon check

spa and indoor pool seemed lacking for 5 star hotel

the room was very comfortable and clean and the pool, bar and resturant facilities were excellent

the very overpriced laundry service

the room located at parking somewhat noisy

spa and massage services were excellent

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

everything! perfect kids & family hotel!

pool area was lovely plenty of sun beads

have thought of everything for people with kids e

have thought of everything for people with kids e

everything! perfect kids & family hotel!

we stayed in a 2br suite with a large living room and a nicely equipped full kitchen

suite space is large, including kitchen

everything was delightful, the children's club was fantastic, breakfast was good.

the kids area was a bit small but quite nice to entertain them for a little

the kids area was a bit small but quite nice to entertain them for a little

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

on a little minus side, there are 6 or 7 electric car chargers, but since it is a self parking and if you arrive

as it is shallow, 1meter depth and kids enjoy to play there, but temperature could be improved

breakfast is fantastic plenty of choice with fresh foods

bar food was over priced compared to spices

laundry is picked up only on certain days

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

good breakfast, nice pool, amazing bed, lots of parking

the breakfast was exceptional with many options for everyone

laundry available

classic motel layout with parking by the door to

the wifi was not good at all.

is an exlent position for the beaches, the breakfast was very satisfying and delicious

no wifi in the room

excellent room service and laundry facilities

access to fantastic gym nearby

spa was out of the hotel but it was just perfect

great working table, new gym with technogym equipment, very good breakfast and a lot of space

comfortable and modern room, with a notorious large flat tv. good wifi.

wonderful setting, good food, friendly and helpful staff. swim before breakfast.

delicious breakfast

breakfast was beautiful and delicious

spa like wet room

was a very nice stay, with all the necessary confort, and an excelent breakfast

they let the kids run around like lunatics

breakfast superb. all served fresh and beautiful crockery.

wifi access bathroom hooks for wet towls in room better space to chance when you arrive before you

the room was like a cave, the doorlock was constantly not working, the wifi service was very poir

place, amazing hotel, amazing stuff, amazing views, great breakfasts, great bar - absolutely stunning

the laundry at the hotel is extremely expensive

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa

small bar in reception/breakfast area

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa

the reception staff was extremely helpful and nice! ;) parking was easy and plenty space.

so to iron a shirt (after business traveling) one has to use their paid laundry

was really hard to get a wifi signal and the problem is allover the property

small gym with only one treadmill, that was out of order 4

wifi was average

outstanding for kids who play together near the poll and in the

room service is ok

super friendly staff, very comfortable rooms, and excellent breakfast

also some developments in this area and the gym would be good

hotel is hotel is located in a windy area - using the swimming pool made no sense unless we wore jackets

breakfast was excellent.

foods provided at hotel bar are below average.

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

wifi was terrible / non existent at times lack of towels

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

took a tray from the bar to my room with a tea and a sandwich

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

wifi didn't work and there was no iron and ironing board

partner ran the lisbon marathon, due to the early start we would have missed breakfast but the restaurant put

wifi reception was close to zero.

parking opposite easy to find

apartment, good shower, good but small kitchen area, two outside sitting areas

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during

the location was very convenient to all the local castles0. free parking was much appreciated!

wifi not always reliable in bedroom but worked great in sitting room.

fireplace in our room didn't work very well. bur its minor

all the rooms are unique, great views, helpful staff, great breakfast and restaurant

the staff were helpful and accommodating and the spa treatments we had were good value

staff, accomodations,, and breakfast were outstanding

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

the spa, situated in a serene building in the gardens of the hotel, was heavenly: we had a number of

website should have let guests know that their beautiful pool would not be available in march/april

bar food and drinks were fine for us

there is a garden and a pool, some nice walk and a place to watch a sunset

would have been nice to have a self serve laundry.

fresh orange juice at breakfast for bar soft drinks reception staff so friendly

the wifi was weak. we had to use our phone for internet connection.

the play yard for kids is 20 meters away

the hotel has a wine bar where you can relax after a tiring sightseeing

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

large room and huge balcony added an extra bed for the kids

good wifi and lifts

there is even a cute bar and restaurant to enjoy

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

loved the breakfast in the morning

wifi signal was fine

the breakfast was delicious

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

lovely pool with fabulous view

breakfast was a great continental plus eggs everything you needed

while the breakfast was very nice, there was a limited selection.

location, facilities, swimming pool, staff, breakfast, it was an amazing place!

the breakfast area is small and difficult to get to

property with all modern amenities, good service by ali & asif , good wifi ,free parking

beautiful nature, amazing pool view from the room

great for families to enjoy with the kids

the breakfast was of a good quality and the staff were very attentive

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

location on the borderline outskirts , plenty of parking very welcoming staff , friendly and 20-30 min super

the breakfast was great, the pool was long for swimming and the people were super frindle

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

teenagers loved the pool

the wifi was poor, and the treadmills in the gym were bumpy and not safe to run on

the only bad thing was the gym wasn t working

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

wifi was a little erratic

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

although we didn t stay long enough to do laundry, it s nice to have the option

the laundry machine in the room was unexpected and so great to have

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the hotel is amazing! free parking and in room laundry!

i had a lot of laundry to do and could make simple meals

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

plenty parking on site

all was great, breakfast, indoor swimming pool, views!

the rooms are large and comfortable. there is free parking.

no wifi in the room

internet wifi

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

lot of items in the breakfast

in house laundry offered excellent service for a traveller

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

for kids there is much to do

it's like having a local tour guide giving you helpful advice about how to navigate the parking and travel to

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

we would have loved a laundry rack and maybe a dresser in the room

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

there also is no info about room service, laundry service, restaurants, etc

was no crepes, waffles or pancakes for the kids

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

good breakfast

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

room was very nice with a balcony and a tiny kitchen

smell from kitchen of restaurant near the hotel.

more breakfast options.

improvement on breakfast more choice

the breakfast

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast is included they had a decent selection and a great coffee machine

location, breakfast, cleanness

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

wifi was not working almost at all.

i wish there would be laundry room there.

the hotel have ev charger

breakfast

excellent room service . reception and breakfast all friendly staff

nothing to report. would be nice to have mini bar in the room.