pool and sauna were great

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

the breakfast provided was both delicious and plentiful

great breakfast

excellent breakfast

also cleaning service was impressive: we just had coffee, left room to see sunset in the bar and when we were

to the location at the edge of a cape, it was extremely windy and could hardly walk from the parking in front

we also tried the bar and the food & cocktails were excellent

plenty of off-street parking for guests

wifi still a problem.

the kids club offers amazing activities for the children

and it's missing a gym on site

5 star hotel without a gym is not acceptable

the hotel is clean, well maintained, the breakfast is amazing with so many options and the pool area is fantastic

staff great, breakfast exceptional, servers at bar terrific.

staff and the breakfast

kitchen a few more items, plates, dish soap.

super friendly personnel, good restaurants, kids friendly.

kids fell asleep

the kids loved the pool and we all loved the food from the

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

large territory with golf course

free access to the spa that includes a very large pool

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

as it is shallow, 1meter depth and kids enjoy to play there, but temperature could be improved

restaurants, people were so nice , great for traveling with kids : the park, the bikes, the bourses

breakfast was extraordinary

limited vegan options, although the staff and kitchen were flexible to provide some alternatives

the gym was quite small

not a complaint for alcoholic drinks etc but kids drinks are a little over priced eg

everything, specially the kids play area and the spa.

the gym ran out of water, and no one came to change the tank, even though i let them know

staff, room, hotel and breakfast. first class

good gym and a relaxing spa

the spa area was relaxing and easily accessible

pool & spa areas were very clean & well maintained

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

the small kitchen area within the room requires upgrading and a kettle is definitely needed.

the walk to the beach was a bit longer than i expected, and for my kids we would have preferred a sandy beach

the area,breakfast,gym,swimming pool were also

the very overpriced laundry service

cellent cycle path along coast), but in 30's heat, was glad we opted for car hire - off road parking a little

hotel lacks services - no room service, for example. breakfast good, but limited.

gardens, easy parking, ok rooms, but: great location and views over the ocean which make the stay worthwhile

well equipped gym and excellent breakfast

swimming pool, gym but they looked good

pool area very nice although the water was cold (kids didn t mind)

way to the ocean is quite far if you're travelling with kids

was not well equipped and rooms were very sparsely decorated; wifi weak; exercise facility didn t open until

rooms, playroom for kids, in- and out pool, 15 min walk to beach of estoril no problem for us

they lost a t shirt of mine during the laundry

laundry service

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

are no laundry facilities and it s a little bit so less

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

breakfast was perfect

outstanding location. good breakfast. the staff is helpful. good wifi access in the room.

very good location,clean rooms and good breakfast

cafe, loud music from bar near on sunday night

even had gluten free bread at breakfast for me.

no laundry

wifi could be better.

stunning food exceptional bar staff amazing we will be back thank you v

location and excellent breakfast

the wifi was a bit trouble some and if you had the window open the street noise was a little on the

laundry services

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

great location. great breakfast and comfy room.

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

the breakfast was nothing special

the ongoing works nearby, poor breakfast choice

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast was alright nothing

amazing breakfast

superb breakfast! and the location simply couldn t be better!

close enough to the train station for a slow but easy connection to lisbon and free parking

fab view from the room (222) and from the pool terrace which extended round to the bar and restaurant

great views from the pool and restaurant areas

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

location, plenty of parking, spacious rooms, well kept hotel, nice swimming pool and amazing friendly staff

location is great: in a beautiful quiet residential area up the hill from the famous casino estoril so you can

we had asked in advance a particular room with poolview

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

all of the other waiters at the bar area were incredible nice and sweet and professional

the kids play area is brilliant

the spa is a very plus for an excellent stay

asked for a breakfast takeaway about night check out

the fact there was a pool - never used it due to the kids & noise

10 min walk to casino or to big supermarket

the breakfast was a good choice of food and fruits

a nice pool with a beautiful and well-kept garden

great little gym, staff couldn t do any more to help

drinks from the bar were great as well

the pool is quiet and less busy than the beach if you prefer

the building and room was more than beautiful and the garden and pool was just perfect

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

no preferred king size bed, no minibar, no iron or laundry service

i used the laundry service, which was swift and all nicely done

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

cannot use wifi when on balcony. wifi needs improvement park

outside pool temp was too cold for me

excellent buffet breakfast (although maybe not the greatest value). the gym was good.

spa is quite small (especially the indoor pool)

fantastic 5* room by the spotlessly clean pool (even in february it was available)

they ask you to order any room service via whatsapp but no one would reply

location is great, super close to the casino, the beach and the train station

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

we loved the pool and the views

breakfast was great and pool amazing

poor at times non exsistent wifi

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

some of the parking places are only for skilled drivers ;)

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

the hotel had adequate free-parking and modern rooms

awful wifi - very old hotel, everything is outdated and old - poor breakfast: eggs, tomatoes, cucumbers,

hotel exceeded our expectations, the rooftop plunge pool was a bonus

breakfast is good with many options

breakfast is a la carte menu small but healthy and clean

the service was exceptional from the people at the front desk to the wait staff at breakfast.

the pool is on a peaceful scenic rooftop

laundry service was disorganized

to take luggage only, and there was no offer of somewhere to have a shower/ get changed/ use wifi/have coffee/

wifi in room was not working

we had a variety dishes from the room service menu and some were better than others

gym very small

the restaurant staff and room service staff were most friendly and professional so we had a very pleasant stay

lovely pool beautiful sun beds, great breakfast, very relaxing terrace with nice ambiance.

have done with a few more loungers round the pool and maybe a breakfast that ended at 11am rather than 10

chose this hotel as it was one of the few 5-star in the area with a kids club

nice room ,the view amazing, very good breakfast, and the spa is top.

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

marco and wilson in the bar are just great at their jobs and with customers

if you like the combination of golf, spa, swimming pool and nice food this is a great place to go

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

the staff were very efficient and friendly bed was really comfortable breakfast was excellent

nice touch. chocolate on bed tea and coffee in room. early check in.

wifi did not work well

the pool is very nice, with great views of the buildings around it while still feeling secluded

staff was outstanding, the room was great, breakfast was excellent and the amenities (pool, bar

gym could have been a little better

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

, bar & very quite excellent sound proofing despite being near busy road , sea view room excellent-

the climb up to swimming pool. there must be some way to install a lift.

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

room was quite nice; our room service was not the best -- cleaning was poor

be a bit noisy in the evening with people dining and staying late in the restaurant and bar (our rooms were just

loved the room, the view, the service(concierge) and breakfast, pool area

also i ordered room service food was not the greatest salty and meat was tough to chew

the staff ! breakfast ! the bar ! sushis ! everything

stars for this two star hotel, super clean, friendly staff, wi-fi, nice breakfast, location to beach public

location is good and easy to access estoril casino or estoril congress center.

friendly staff, nice hotel, very clean, daily housekeeping, good breakfast, good guest wifi

breakfast staff is not as good as the rest

friendly and welcoming receptionist clean room beautiful hotel great breakfast

laundry services are

the gym is not great. recommend improvements. staff to suggest nicer restaurants in the area.

view, great rooftop bar/pool, fantastic breakfast and lovely gym/spa

the gym on the sixth floor was very well equipped and with lovely views towards cascais

breakfast was good, rooftop bar and rooftop pool with a nice view

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

great breakfast

staff, secluded grounds (pool and gardens), room and bed comfort, elegance & luxury of the property, service,

for instance, not a single waiter gave us attention at a bar while two or three were always standing around

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

you can’t prebook parking so that was a disaster, also no wifi access was provided

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

the breakfast was also delicious

the minibar was completely empty in both our rooms and the complementary water was from the tap and then

all the rooms are unique, great views, helpful staff, great breakfast and restaurant

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

the laundry is picked up only every second day.

the room has two floors and i was afraid of kids on stairs

the rooms and facilities lack the refinement and attention to detail expected from a resort & spa hotel

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

excellent hotel large rooms pet friendly! very clean, and great service

wanted a cocktail but the bar didn't have the ingredients for all those listed on the menu

location, size of room, complimentary late check out until 13h00.

would have been nice to have a self serve laundry.

location, support and help from staff, wifi worked really well

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

no room service i would no t give them 4

great breakfast. staff was very helpful.

also plenty of parking and a perfect place to stay if you want to visit pena palace

only thing i did not like was that the kitchen light and fan were not separate to turn on and off

our kids loved exploring the small garden/pond as well

room were extremely cold, as we are family with kids it was not an acceptable situation

it is a hike into the central part of town which would not have been an issue with older kids except for the

there also is no info about room service, laundry service, restaurants, etc

we would have loved a laundry rack and maybe a dresser in the room

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

wifi should be extended to the rooms, though there was usually some useable weak signal in my room

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

was extremely impressed with casa holstein; the grounds were expansive with easy parking, the facilities were

the wifi was great (i worked some while here and had no issues with zoom calls, etc

grounds and gated parking offer a great place to stay when visiting sintra

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

no parking, wifi didn’t work in the room.

elevator and air conditioner next to it were awful noisy, kids couldn’t get asleep.

the hotel which is quite new and modern the breakfast that has anything we wished for the hotel was very calm

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

, brand new , clean , good parking

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

bar service at the pool was fantastic

wifi was awful during the first night, we could not even connect to the network

comfortable bed, clean room, great wifi

and they are pet friendly, which is a huge bonus!!

website booking should have made it clear that an additional amount of €15 per pet would be added to the bill

foods provided at hotel bar are below average.

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

great for children, great food, great variety, great space, great gym and swimming facilities

staff are amazing,specially the one who gives activities to kids swimming pool

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

wifi could be faster & stronger (there was a single but i didn't work well)

nice pool area (when not dominated by kids), helpful and friendly staff

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

wifi doesn't really work and when i mentioned it i was met with a shrugged shoulder and no response

great location, good breakfast, helpful staff, great room service.

the rooms didn t have fridges or a kettle but the staff at reception and the bar helped to store food and to

great location, very close to the train station and the beach. great breakfast. great service

proximite to the beach is a 2 minute walk, beaches are sandy, some rocks, ideal for surfing or kids to play in

no wifi in the bedroom

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

excellent room service and laundry facilities

the staff from the front desk to the bar inc chamber maid were all fantastic and really wanted to help

excellent room service and laundry facilities

excellent food and room service at reasonable prices

options for the shuttle and airport transport, 30-40min drive and hotel only offers a backlogged pre-booked

the laundry at the hotel is extremely expensive

it was an ok hotel, breakfast was poor

i was happy to have breakfast included

wifi connection was really slow.

lovely breakfast lovely staff

laundry available

location at the beach, free parking, good and complete breakfast. clean rooms

the buffet breakfast was very good

the hotel does not offer wifi in the rooms.

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

restaurant shut, bar not open, no tea or coffee in the room, you had to ask for this

no kids options re food, adult size portions went to waste

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service

great staff very attentive, facilities were excellent, especially the pool.

the gym did not have a running machine and was poorly equipped in general

so to iron a shirt (after business traveling) one has to use their paid laundry

wifi was very poor in my room and no change in breakfast

5-star service, amazing breakfast with sparkling wine, super friendly staff on reception and in the restaurant

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

there didn't seem to be a lot of staff so room service or any special requests could be slow at times

very good value for the money. friendly staff and nice pool area to relax. recommend!

location, poor accessibility with sliperry ramps, unloading luggage in the rain is a torment, no room

breakfast was good staff very helpful and friendly

cool, comfortable hotel with private pool, breakfast, kind staff and private parking.

wifi and tv stopped working for a long time at night

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

the flies in the swimming pool lounges were annoying! :)

beautiful garden with a swimming pool directly accessible from your bedroom

but i also tried to imagine how it would work for older people or families with young kids

wifi not great. bed a bit hard

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

wifi was a little erratic

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

breakfast was perfect

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

room service is extremly expensive for what they offer ( a cup of american coffee 10 )

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

i had a lot of laundry to do and could make simple meals

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

cleaning breakfast

kind of noisy and sometimes food smelling (our window orientation was to a kitchen vent)

room was very nice with a balcony and a tiny kitchen

the breakfast is delicious, the coffee is real, not instant coffee

facility with centre, train and park for kids play

the breakfast that was included and good meals and coffee were available from the kitchen

) the staff was very friendly to us, while wifi was good as

facility with centre, train and park for kids play

breakfast ,you have lots of options. the meals are very well served.

i wish there would be laundry room there.

very good breakfast clean room convenient parking

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

also a small bar fridge would be a nice touch

the hotel rooms were clean and the room service was also good

clean, close to the beach, had a pool

the wifi doesn't work well. the shower needs to be repaired. the air condition did'nt work well.

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

good breakfast

breakfast wasn't great

no in house laundry service provided

the restaurant and bar was fabulous and the good delicious

the restaurant and gym

the hotel was there. there was a bed and a shower in the room, as well as wifi and electricity.

we arrived later in the evening, and the bar was still open, which was a plus for a nightcap and some food

very close to supermarket, laundry, cafe and good restaurants

point to be criticized, at breakfast, the waiter preparing the eggs orders was topping the salmon plate with

both breakfast and the dinner i had in the restaurant were wonderful

one night we decided to order room service only to be told they did not have on the menu what we were ordering

the spa with indoor pool was very warm and massive

spa was fully booked presumably to day visitors

the one thing that sets it apart however is the rooftop pool overlooking the sea which is incredible

lovely staff, all the best at hospitality, and the restaurant served an amazing breakfast

restaurant was closed at sundays and mondays and the bar was booked for the some private event

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff