lovely relaxing pool area

nice pool , gym facilities

was a lovely hotel with a great breakfast

lovely hotel great staff very clean throughout excellent breakfast choices

very friendly staff, comfortable bedroom with balcony, lovely pool and good gym.

no laundry

was hard to get wifi sometimes in our room but not really a problem as we didn t really need it that much

was unfortunate that the wifi never worked in certain common spaces and it never worked in my room

the included breakfast is delicious

really isn't many bars just to sit and have a glass of wine, every restaurant/bar seems to push food, and a nice

and then the breakfast buffet

location being in the middle of town and close to everything and the views from the bar and restaurants were

fab view from the room (222) and from the pool terrace which extended round to the bar and restaurant

everyone, from the front desk, concierge, pool service, maid and restaurant were so kind in welcoming us and

the centre of cascais, right next to the train station and easy to drive to from lisbon with free parking on

laundry services

it might be worth considering a gentler method of disinfection during laundry

no laundry service.

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

nice location, rooms, breakfast, staff

great central location, nice breakfast.

the ongoing works nearby, poor breakfast choice

breakfast was alright nothing

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

breakfast selection was quite limited and i had expected a wider and more varied choice of food

great location, just off the man square and a cute mussel and gin bar around the corner

bad wifi

basic problem with wifi which did not work in the room as advertised

cafe, loud music from bar near on sunday night

unable to leave window open due to bar next door which was not as issue at this time of year but imagine would

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

hotel offers free access to a good gym, however the kids of less than 14-15 years old have only very limited

the spa and pool areas were excellent and the staff was very attentive to our every need

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

pool area

breakfast was perfect and the pool services too

great little gym, staff couldn t do any more to help

the breakfast was delicious and cocktails in the bar amazing

slowness of bar stuff at night

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

i used the laundry service, which was swift and all nicely done

limited room service option for breakfast

bed comfort large screen tv apartment size kids liked the pool a lot location

room was clean, nice swimming pool, breakfast good enough

hotel, room was spacious, living room had a sofa bed and an additional bed for our 2 kids

wifi was weak in the top floor

comfort, excellent facilities, cleanliness and very delicious breakfast!

my spouse felt bad after breakfast

the breakfast has a huge selection

pool is rather small, just enough for cooling down, but not the thing if you like a real swim;

great service and decent hotel gym

the room, spa and breakfast area there is not much else

the pool was not warm enough, but it was ok

facilities for my family vacation), location (very near to the beach), very clean and with good breakfast

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

was very clean, great breakfest, really good wifi, location almost besides beach, friendly staff

pool and good breakfast buffet, located just a short walk away from tamariz beach and the estoril casino and

breakfast is a la carte menu small but healthy and clean

and the gm is also visible - we had a beautifully appointed room with access to a small roof top pool - again

would have been nice to have a bar area to relax in in the evening.

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

price of the drinks at the bar (14 for an aperol spritz which was double the price than other places in

laundry service was disorganized

location was beautiful and very central. breakfast was excellent.

the lack of a bar or room service to get a drink was an inconvenience.

say the hotel is pet friendly but you can t be inside the hotel with the pets not even the reception and have

pool area is a bit i need of update

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

the property was lovely and the pool was amazing!

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

room service 10 as well.

comfortable lounge and plenty of parking

we loved the pool and the views

nice pool in front of the

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

very friendly and accommodating staff, okay breakfast, good swimming pool

laundry service

they lost a t shirt of mine during the laundry

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

the hotel had adequate free-parking and modern rooms

wifi worked not really good in the room (4th floor), however you can connect easily from the lobby

is tough not much available, wifi is not very good very patchy, whilst room was comfortable, the bathroom was

parking is a great plus

was very clean, beds comfy, bar and restaurants excellant, breakfast excellant and staff could not have been

the wifi signal seems slightly weak in the room

gym could really use an upgrade

spa is dated.

quality was good but the menu was a bit boring (add more seafood or local food) kids pool was full of pool algae

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

wifi connection was strong

on golf course

breaksfast amazing, quit zone. big private parking.

having a room service charge for a coffee pod

no wifi in the room, hard to adjust water temperature of shower, sound proofing could be better

room was quite nice; our room service was not the best -- cleaning was poor

lobby bar was closed the entire time

breakfast - would be nice for a hotel of that standard to not have it all as a buffet style

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

reception and room service staff were very helpful and polite

breakfast was good value

spa

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

all facilities as spa, golf etc

spa and gym brilliant

room, staff were very helpful especially the old concierge man, breakfast was first class, would highly

this is an old style hotel with a formal atmosphere great facilities ( gym) and wonderful breakfast

a lack of a consistent wifi connection.

wifi on and off

casino is not far either

the beach is a short walk from the hotel and the casino

great location. nice breakfast. pleasant friendly staff

excellent sun terrace and pool and bar area

one evening, we indulged in room service, opting for the lasagna, soup, and dessert, which turned out to be

wine menu at the pool bar and the main bar didn t open until after seven in the evening so pre dinner drinks

e room service which is something you can receive due to no evening meal service

the bar tenders were great, especially the man who runs the bar at night

laundry services are

great hotel, good location, roof top pool, great spa and breakfast.

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

- we were given rooms on different floors, making it difficult for our kids to reach us due to elevator card

also loved the spa and the breakfast was great

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the onsite shop, laundry, cafe and restaurant were very handy

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

we enjoyed delicious breakfast and the surroundings, the pool at the boutique hotel was

had a range of free and additional charge activities like horseback riding, kids club, and golf range

wifi horrendous so impossible to remote work from this hotel

facilities were great and perfect for our kids

excellent golf and excellent hotel

the m bar was again average

hotel has a good location in very nice and luxury green area close to the golf fields

not a complaint for alcoholic drinks etc but kids drinks are a little over priced eg

the pools, kids club, activity ranges made for a varied and exiting plan each day for parents and kids

in the kitchen area

pool bar service was consistently slow and clearly there were issues with people receiving the right

wonderful suite with private hot tub on roof, great mini bar and even a washing machine

the kids loved the pool and we all loved the food from the

super friendly personnel, good restaurants, kids friendly.

were under renovation so it gets a little bit loud some times; a part of the swimming pool and kids park was

the very overpriced laundry service

lots of parking

spa area is not very big

everything; the staff 5++, the calm, the cleaniness, the food and the spa areaud83dudc96

to really dislike but would have liked longer opening hours for the bar & restaurant in the evening

the men at the bar were also very pleasant to deal with

plenty of parking and great views

though the staff was extremely kind to our kids, i would not recommend it to families with smaller kids running

wifi still a problem.

we were starving, had just arrived from a 16 hour flight and they didn t have room service besides vegetables

excellent breakfast

pool smaller in reality than pics

breakfast was beautiful and delicious

spa like wet room

the breakfast provided was both delicious and plentiful

i loved the gym which was equipped with the newest technogym workout stations

great for kids! and adult pool fab for peace and quiet

the best are the ladies for room service as well as the golf club

friendly, attentive and impeccable service. excellent facilities to stay and play golf.

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

no microwave or self laundry facilities

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

to ask for room service sometimes breakfast could be a little better can't use the minibar at your room, not

where not yet ready at the check-in at 15:00, but the kids didn't mind to wait in the lobby with good internet

a little miscommunication on where to park so we ended up with a parking ticket.

inadmissable in 2021 for a hotel to not offer wifi coverage throughout the property, especially a 4 star hotel

breakfast - not a great selection however, i was fasting for ramadhan and the hotel provided me

the wifi was availble only in the hall, not in the rooms, and no private parking

the wifi was too poor and not fit for purpose

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

the laundry is picked up only every second day.

nice hotel, next to the golf field

the rooms and facilities lack the refinement and attention to detail expected from a resort & spa hotel

laundry available

the wifi was not good at all.

a nice restaurante with friendly staff and a great pool.

location, room and breakfast

location at the beach, free parking, good and complete breakfast. clean rooms

excellent room service and laundry facilities

fast room service

shuttle service to train station and shopping centre

we even had a late meal at the bar the evening we arrived

i liked that it was possible to use the gym and swimming pool

everything was perfect good location with free parking near the hotel

furniture, kitchen appliances, bathroom elements and even electricity sockets) was perfectly worked out and

parking mid-day was a challenge.

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing

the room was well appointed with great beds two shower rooms, a kitchen and comfortable sitting area

control and the sintra one way system - you can save hours by walking a very short distance and parking in the

great breakfast

all is perfect -big room beautifully decorated , very comfortable bed, great breakfast very nice staff

allowed for late check out

breathtaking palace full of history, attentive and knowledgeable staff, nice spa with private feeling, romantic

we really liked staying there and the breakfast was great!

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

took a tray from the bar to my room with a tea and a sandwich

the breakfast was great

convenient location, great breakfast with many items fresh and diverse

understaffed no one available in the bar most of the time no map of town available

breakfast fast delicious and had a great selection

you can’t prebook parking so that was a disaster, also no wifi access was provided

wifi not always reliable in bedroom but worked great in sitting room.

great character, very at home place, room and view spectacular, wonderful breakfast

would have been nice to have a self serve laundry.

the staff was very friendly, the location is perfect, the bed was very comfortable, and the breakfast was very

comfortable rooms and tasty breakfast

outstanding breakfast

i asked for an early check in, and they did all the best to provide it

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

wifi was not dependable at all

pleasant early check in .room clean and comfortable.good breakfast

excellent hotel large rooms pet friendly! very clean, and great service

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

loved the breakfast in the morning

elevator and air conditioner next to it were awful noisy, kids couldn’t get asleep.

wifi was very poor in our room (number 14) but there was a very strong signal in the lobby.

wifi signal was fine

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

everything is very close and they have a private parking, which is a great option in that place

the pool was beautiful

the grounds are spread over large area & include secure parking

the laundry at the hotel is extremely expensive

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

please put the pancake machine in a table alone! kids block everything due to the pancakes.

the free parking is a big plus as well

breakfast, great clean room, snow-white bed linen, polite staff

room; great breakfast; overall building & grounds delightful; excellent pool & sunbed area; secure & accessible

we enjoyed swimming pool a lot

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

so to iron a shirt (after business traveling) one has to use their paid laundry

wifi is of uneven strength, but ok in the rooms for teleconf.

pool, rooms, service & location.

friendly, exceptionally beautiful, not too busy, always space by the pool, kids

maybe good for intimacy but not very comfortable for families with kids

they also had a gym which was also very good

room service is ok

pool was cold +17+18 c, but temperature outside was +30+35 c

also some developments in this area and the gym would be good

breakfast was excellent.

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

the staff were friendly, professional and very helpful at the reception, the dining room and the bar

excellent kitchen, nice hotel staff.

), good tasty breakfast, pool with the views, nice staff

wifi reception was close to zero.

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

we would have loved a laundry rack and maybe a dresser in the room

wifi in the rooms not good

it's a private property with free private parking inside gates

its been so far a great value for money. big, clean and comfortable rooms with a nice breakfast

great for families to enjoy with the kids

is 15min from the city center by car, but it really doesn't matter, as they count with free parking and before

breakfast was good staff very helpful and friendly

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

wifi not stable, food isn’t 5 stars, and the rooms need something to close the windows in total,

parking

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

free parking on site and sintra historic sites are only a short drive away

its a big property with good parking space and great outdoors!

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

there s no kettle / glasses / drinking water / mini bar in the room

the lavish breakfast can be enjoyed in the large veranda from where you can get a glimpse of the golf course

location is good, easy to get. and parking inside the hotel territory

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

easy parking, spacious room, good eggs at breakfast.

very good breakfast

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

i had a lot of laundry to do and could make simple meals

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

pool was too cold. almost felt refrigerated.

lot of items in the breakfast

the rooms are large and comfortable. there is free parking.

we ordered breakfast in the bedroom and got room service for all the meals

good breakfast

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

good breakfast

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

room was very nice with a balcony and a tiny kitchen

smell from kitchen of restaurant near the hotel.

more breakfast options.

improvement on breakfast more choice

the breakfast

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast is included they had a decent selection and a great coffee machine

location, breakfast, cleanness

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

wifi was not working almost at all.