beautiful nature, amazing pool view from the room

breakfast was good staff very helpful and friendly

the wifi didn't work. i use my own 4g network.

it's a private property with free private parking inside gates

the breakfast was amazing, and the serving staff was attentive

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

excellent bathroom, the breakfast was really good, the property is beautiful with spacious parking just outside

easy parking, spacious room, good eggs at breakfast.

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

good breakfast, parking available, basically you have all you could need.

was good, enough parking place

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

no room service menu, although room service was supposedly limited to the very limited bar options

they also had a gym which was also very good

summit in magnificence especially at sunrise, comfort beds, very kind and cooperative staff, good breakfast and

accommodation, breakfast, facilities and amazing staff

the wifi was very slow but it did work

the laundry at the hotel is extremely expensive

no restaurant or separated cafe / bar area from entrance hall

kids will love making their own delicious pancakes, on a very cool pancake machine

the free parking is a big plus as well

fact that they’ve asked for everybody’s id’s including kids when only one person booked the stay and that

excellent room service and laundry facilities

wifi was not very strong

pool and spa facilities arent in the same building, you need to cross the road.

great working table, new gym with technogym equipment, very good breakfast and a lot of space

great hotel. excellent breakfast. staff was very friendly. everything was great

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

good and convenient free parking

really happy with room it was very bright and spacious with a big balcony overlooking the sea and pool area

staff was great, rooms were clean, good breakfast at a reasonable price

), good tasty breakfast, pool with the views, nice staff

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the laundry machine in the room was unexpected and so great to have

i had a lot of laundry to do and could make simple meals

the hotel is amazing! free parking and in room laundry!

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

beautiful rooms, delicious breakfast, and outstanding staff

good breakfast

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

very good breakfast also, the coffee was better then in may 4 stars

so to iron a shirt (after business traveling) one has to use their paid laundry

the spa was lovely as was the delicious food cooked to perfection

wifi very weak in the room. #117

room service food was terrible

it is ok, just something to consider when having many kids or carrying multiple things

the staff, location, breakfast and comfort.

facility with centre, train and park for kids play

the breakfast

the male receptionist was not pleasant at all, strong smell of smoke and alcohol coming from the bar alongside

the breakfast that was included and good meals and coffee were available from the kitchen

i wish there would be laundry room there.

very good breakfast clean room convenient parking

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

wifi connection needs improvement, especially in speed.

being very picky no mini bar in room. however i didnt need for the 1 night stay.

no in house laundry service provided

proximity to a bar known as os monsantos who s patrons are bothersome and park their cars on public

breakfast buffet was great

breakfast is excellent, fresh and includes gluten-sensitive solutions

wifi is so unstable and not secure

very close to supermarket, laundry, cafe and good restaurants

pool, breakfast and room upgrade!

fantastic pool and the spa set-up was brilliant

pool is clean, rather big, and airy

one night we decided to order room service only to be told they did not have on the menu what we were ordering

laundry available

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

wifi in rooms, just in restaurant and bar which are a bit of a walk from the rooms

age 82, i would have preferred a room closer to the office as the wifi didn't work in room 36 so i had to walk

is an exlent position for the beaches, the breakfast was very satisfying and delicious

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

small rooftop pool but with the best view in lisbon with several key monuments in sight

the michelin restaurant (next to hotel) was unfortunately closed at sundays and mondays and the bar was booked

the breakfast was excellent

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

perfect location, very nice rooms, excellent breakfast and super friendly staff

breakfast, bed, room service

parking place however, parking in the street of the hotel is free of charge

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing

inadequate off-street parking and the toilet flushing mechanism needed repair

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

highly recommended! clean, modern, comfy. breakfast - top.

room service use very old produce, i was worried about the quality of the food

lovely room and amazing breakfast

24-hour super nice gym and spa

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

bruna brought out the best of the kids, they loved the activities and she was available throughout the day,

use the indoor pool, especially since they claimed to have three, but only one was available for kids

no wifi in the bedroom

this was at breakfast, the bar and reception the facade of the hotel is very tatty and all over the hotel there

it s close to the beach, but also has a lovely swimming pool

wifi connection sucks

nice place, clean, good breakfast and smiling face staff.

pants were missing from the laundry

i requested a bottle of wine from room service and it never came, i requested 3 times

breakfast was excellent and the bar staff were very friendly and made us very welcome

all but the suites are outside the palace itself, the breakfast/dining room is inside as well as bar and many

perfect outdoor and indoor pools, sauna and steam bath, good gym

wifi was awful during the first night, we could not even connect to the network

we would have liked a secure wifi.

pet friendly and clean and good staff

foods provided at hotel bar are below average.

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

the laundry is picked up only every second day.

the gym could do with some improvement but it's perfectly workable

kids are not paying for the stay but they could add something for their entertainment too

poolview and cityview rooms were not nice the poolview room had no wifi or hot water bathroom in poolview was

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

could be better (a bit more variety), wifi was pretty poor (though it's a good place to disconnect)

the wifi is strong and coverage is perfect

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

pool is only for children above 16 year old.

brand new hotel beautiful design great location good breakfast great staff very clean

spa and swimming pool for a fee...

didn't have breakfast, the location was perfect for my conference but a little far out of main center but uber

facilities were exceptional - the library, rooftop pool, garden, galleries etc

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

the rooftop swimming pool provides welcome relief on a sunny day

very new, modern and super clean. great breakfast!

restaurant and breakfast are very good and reasonably priced

the rooms were nice and clean. the outdoor pool area was amazing for group activities.

internet wifi

we ordered breakfast in the bedroom and got room service for all the meals

no wifi in the room

surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

breakfast was best ever buffet i have experienced

wifi air conditioning

maybe not important for many people, but my trip was for work and i do like to go to the gym before starting my

wish we would have been warned about the expensive laundry service.

no self service laundry close by, only paid laundry by hotel

- fast housekeeping services (inc laundry) - underground

big rooms, very clean, good breakfast. the kids liked the pool.

the swimming pool is a little bit small, and easily get crowded.

laundry service works only before 9am, and you will get your staff next day

wifi was spotty today afternoon

staff at reception and bar was friendly. was clean and nice hotel

magnificent breakfast, gorgeous room and a rooftop pool. 10/10

the staff were extremely friendly, from the bar staff, receptionists and cleaner

also: we were charged laundry by mistake and had to get a refund

pool with spacious landscaped gardens offing shade

though the facilities didn’t have much to offer kids, the big green open area next to the pool with lots of

gym was a little lacking for a hotel of this size

bad room no air, bad smell dirty dusty, breakfast empty trays liquidy eggs, burned rubbery bacon kids left on

only only only thing that i would change is the fragrance of their laundry detergent for towels

1. no safe in the room. 2. laundry service should be always available and instant.

group of kids were staying there so few minutes it got noisy and long lines for elevators for a short time

could have allow pet in the bar area.

kids go free so why not tiny

most expensive laundry service of my life

there is a grocery store just around the corner, a do-it-yourself-laundrymat even closer if you're staying for

laundry services charged per article of clothing.

the shower was great, and the breakfast offered a wonderful spread

the bar/lounge could be better arranged - it was very noisy between the bar and dining room areas with

- no children's menus - poor indoors kids play area: only a bucket of kapla - poor room service

then you closed so we had to move to mercure on the monday very sad and the bar and eating areas is not as

the service was fantastic, from check in to the bar & restaurant. great location .

excellent facilities especially for children- my boys adored the children's pool and playground

place, respect for the animals pet and service.

excellent staff, varied breakfast with hot options, and good transport connections

good breakfast with portuguese tarts and healthy options as well

only small breakfast bar but that was clear from the hotel description.

and well-prepared breakfast, with hot options

good buffet breakfast with fresh and varied options

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

the room service was excellent as well

arrived late from a delayed flight and the staff was very welcoming

than room service, no way to get just a cup of coffee or tea in the morning

laundry too expensive by far

laundry service is quite pricey.

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

the staff, the ambience, the location, the bar and everything was exceptional

of had room service menu in room and should of had which numbers to press for front desk this was missing

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

i enjoyed a free upgrade and free late check out

the gym was open for 24 hours but it lacked equipments and again the ac was not working

no qr code on the fridge so didn't use the mini bar thanks serge for going above and beyond behind reception

laundry was expensive

gym was adequate with the dumbbells; however, only the treadmills and rowing machine worked

no problem with the wifi in the room

fantastic for adults and kids

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

nice garden and outside pool

gym materials are outdated.

breakfast was delicious with big choice

the lounge chairs are extremely comfortable and there is a nice bar right by the pool

pool area is glorious

the laundry service

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

so much wasted laundry and time required to change the

the reason why we chose the hotel was the amazing rooftop pool but the hospitality of the hotel crew was superbe

breakfast was also excellent

laundry is

i sent one pair of pants to the laundry and struggled to find out when it would be ready

service, room, breakfast and the pool-area at the top were all fantastic

room service,

we had a birthday dinner at the downstairs restaurant bar where a live band sung happy birthday

restaurant and said she would have to check whether we would be able to get a drink at the hotel bar as ‘it

loved the access to the gym which was huge and a great perk

some reason they charged me 25 euros for the mini bar despite me not using it

the lobby, dining area, bar and bedroom suite were very nicely appointed

breakfast was great

the quality and variety of food for breakfast is great

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

cleanliness ; excellent location, decor, bar area, bathroom set up

gorgeous rooms, very friendly and helpful staff, nice breakfast

great breakfast, location and room!

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall

bed and very clean rooms friendly staff nice view from balcony wifi working at all times breakfast was

most tourist attractions awesome staff, very helpful clean room with a great park view bona that breakfast was

the breakfast was exceptional with an amazing variety

the breakfast was absolutely fantastic

wish the laundry prices were affordable

the door several times while we are in the room asking for housekeeping or if we have items for laundry

bed and pillows really comfortable bar staff excellent

com it was pointed that hotel is pet friendly

wifi was a little unreliable in some parts of the building

in the states you have at least 7 -8 laundry soaps and cleaning products that are

view’ guys please don’t name it terrace view’’ if all you see concrete walls with hunging laundry

there was a kitchen and big dining room-type room with a deck in the backyard all set up with tables for

there wasn't a consistent wifi signal.

is provided delonghi coffee machine, as well as tea and cakes is served thru out the day at the kitchen

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful

very high end. staff were excellent. spa and fitness facilities were fantastic

swimming pool is located inside the spa so it’s not very convenient for families as the kids have to be quiet

bar staff was way too slow

service was excellent and gym was very good

also laundry handled under room and was very loud at 4:00 am

the library bar is cozy

only issue, a chromecast didn't work on wifi network, but that's a minuscule issue. no biggy!

thought the property was lovely with the honesty bar on the top floor which was lovely and a great place to cool

bar drinks are on honesty bar

no laundry facilities,no kettle in the room,no coffee and tea with

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

no laundry service and the hotel did not have an iron

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

kids friendly hotel with giant indoor pool

indoor parking

wifi was dodgy.

bar would have been good, the staff were happy to bring drinks but there was a room that would have

was ok for us, but of you're travelling with a lot of suit cases (or small kids), you should know that you have

location, transport links, decor, friendly staff & room service, pleasant terrace.

super friendly and accommodating staff, great room (junior suite) and glad there was on-premises breakfast

breakfast was perfect

restaurant and sandwich bar was incredible quality and value

and same management runs the hamburger snack bar and a couple of other restaurants near the market (direction

wifi did not work very well

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

breakfast was a nice spread, the bread was fresh and delicious

perfect location! really nice staff, comfortable room and tasty breakfast.

breakfast was simple but good choices and fresh

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

is an exceptional hotel close to the beach and good breakfast offered

the location is great and very good value for money. room service was included in stay.

wifi was excellent - house keeping was excellent; room cleaned & daily fresh towels reception desk

lift did not go to last floor hopefully being fixed and wifi intermittent.

i was on the second floor of the hotel and wifi was very weak. the showerhead holder was broken.

clean, comfortable with good tv and wifi

the room service staff were not helpful as it took an hour for our order of popcorn and cookies to

nice, modern and clean hotel with gym, pool and spa

high tolerance for small loud kids at breakfast :) the indoor pool (the kids enjoyed a lot), the spa and room

the pool has a great vibe and the service is impeccable

even suits room no possible for family if they have more then 1 kids

nice touch. chocolate on bed tea and coffee in room. early check in.

gym could have been a little better

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

wine menu at the pool bar and the main bar didn t open until after seven in the evening so pre dinner drinks

arriving in a number of cars you would need to park in a nearby carpark or down at the estoril casino which is

wifi was slow some times

breakfast was definitely a disaster in terms of cooked food: sausages, eggs and mushrooms

special thanks to elsa, joao and victor at the reception, leonel and bernardo at the bar and restaurant, and

room service was alright but the increased prices of the menu plus the service charge felt

mini bar available at room which you can use and pay for later

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

breakfast had lots of choices

breakfast is a 10, very varied food and great quality

the kids (teenagers

gina on reception was so lovely! great hotel and location. rooms quirky, rooftop bar amazing!

slow wifi

no restaurant or bar in

there was a bar in the bedroom but didn't let us know the price of the items until i questioned

bad wifi, water heating & water leakage in the lobby,

there wasn't much to like about the hotel. staff in reception were nice and helpful. wifi was ok

there were a few restaurants in the area and a very nice laundrymat on the next block

some might see this as a negative, laundry was too expensive for me to use

i was working from the room - didnt have any problems with wifi

were excellent, breakfast was very good and the bar and food were excellent

other than that, really good cocktails at the bar and a proper room

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

old tv, fridge in room didn't work, temperamental wifi connections.

value for money for a family of 4 with 2 teenage kids

wifi didn t work for a couple hours otherwise everything was great

great location, wifi was really good. bed was comfy. shower was powerful.

laundry services are

room, spacious balcony with a superb view

), delicious breakfasts, amazing drinks at the pool bar

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

view, great rooftop bar/pool, fantastic breakfast and lovely gym/spa

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

the laundry service was on point

good, efficient laundry

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

laundry service is prompt

laundry service is available and timely

rude staff breakfast was pretty shabby, instant coffee etc no laundry

my wife gave expensive designer 6 t-shirts to the hotel laundry what was a fixed in a laundry list and only 5

have ordered room service twice and both of the times food looked like it was warmed up in a microwave

breakfast and spacious places the gym

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

to pay for services in advance, like laundry and car park

no big pool

staff was lovely, breakfast was good, bed was very comfortable

and a lovely restaurant and bar on an evening

only thing i did not like was that the kitchen light and fan were not separate to turn on and off

apartment, good shower, good but small kitchen area, two outside sitting areas

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during

the room was well appointed with great beds two shower rooms, a kitchen and comfortable sitting area

our kids loved exploring the small garden/pond as well

nothing really, it was very pleasant. the laundry service was very expensive!

shops, laundry and restaurants close by

if you want a hotel with a bar selling alcohol, this isn’t for you.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but

only thing for me was the wifi

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

swimming pool size and sun chairs are not enough to the number of guests