pool not usable. laundry room closed.

empty vending, laundry not working, pool closed

strong smell of cigarette smoke in hallway by laundry area

no chair in the laundry room

grill and bar on site.. laundry on site..

guest laundry is outdated and in poor condition

when we first arrived the 1st floor ice machine was broke guest laundry was on second floor

heated pool ever

the room was huge! breakfast was delicious with a nice variety.

also, appreciated a well-lighted parking area

i always bring my own pillow and blanket so i cant rate the laundry

college age kids in and out until quite late and noise from the upstairs

kids/adults running up and down and talking loud in the hallways till 3am

wifi doesn't work breakfast should be better not soap and shampoo or skin cream in the room.

great pool

would have liked self laundry services. limited breakfast for my taste.

they don t have a guest laundry to dry your swimsuits

very friendly employees. good breakfast. hot tub was relaxing. comfy beds.

very clean and warm and cozy, and the breakfast is always ud83dude0b delicious

had a hot breakfast, was just off the interstate, and everyone was super friendly, hot tub and pool were both

like to go somewhere pay my hard earned money to get yelled at as a grown adult in front of my kids who are also

pool and hot tub are always clean the fireplace outside and grill the kitchen in your room and the king size

right by the 24 hour gym

they offered a kitchen and free breakfast and the hotel was super spacious in the rooms

the breakfast was very good

when the laundry facilities on my floor were being serviced, i asked the front desk for alternatives and

the laundry machines were not working.

breakfast was not included in price. no coffee available in lobby after a.m.

was expecting a free continental breakfast, since most holiday inn's have that

beautiful property with nice burger bar attached

the location was close to the highway. they have laundry facilities on the property.

rooms are big and breakfast is good.

parking lot was well lit

the pool

great restaurant across the parking lot

peaceful atmosphere despite having a casino on site.

plenty of bar and food options

casino and easy parking.

valet parking!

beautiful hotel. enjoyed the casino being right there. the staff was wonderful!

com i also had a hard time with the wifi- it does not recognize me as a hilton member

internet was very fast and that is great for me since i work online and most basic hotel wifi isn't fast/powerful

very good and well served breakfast

breakfast

my daughters really enjoy the pool and the hot breakfast.

the place was very clean, comfortable & great breakfast

the rear door to the parking lot was not locked and didn't even latch

they also allowed me to do early check in at 10am which was very helpful as we were coming in from out of state

towels stocked at the pool

excellent hot breakfast -- makes for a great start to our day!

wifi worked well, and was free

the wifi works great, too

we both enjoyed the quality of the linens, bedding, towels, breakfast and not last, but the helpful and

clean room, staff was nice daughter had fun in the pool

it allowed us an enjoyable family time and good breakfasts.

the staff was amazing! the pool and laundry room.

breakfast staff were very attentive, nice and personable.

the breakfast host, went above and beyond the call of duty to make sure that i was happy with my coffee

vivian made breakfast was always the best for everyone

the only thing i would of liked better is a hot tub in the pool area.

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

in general, i was pleased, even managed to do the laundry

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

the breakfast was excellent

they also had vending machines and laundry accessible

the staff was very nice, at first i was very disappointed with the pool being closed but before i could even

wifi didn't work

the staff that prepared the breakfast was vey nice, options for breakfast items was also good.

hotel has an agreement with life fitness, with full access to the gym. this was awesome

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

i really liked the amenities, especially the basketball court, swimming pool, and grill area

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

hall man harassing the kids, knocking on the door,watching them do tick tock etc

pool area was very clean & plenty of towels

loud, parking lot congregation and noise. no one at front desk to greet guests.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

more handicap parking ?

no pool, same breakfast every morning.

i will most definitely be back soon & the breakfast was good, but could've been a little bit better

pool wasn't open & no breakfast.

i wish you had laundry facilities!!

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

pool water temp too cool

the pillows horrible. the wifi was not good. other then that it was a nice quiet stay.

loved the veggie quesadillas, and the bar setup was nice too

no good wifi

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

we were in town for a wedding and needed an early check in

pool was cold n the hot tub was cold

they don't pick up dirty laundry

room was extra special with full kitchen

the pool and spa were not open, people should be able to request to have an appointment and a certain

really good breakfast

broken and has been for 2 years not enough staff - no room cleaning although advertised and the bar was

didn't like that the breakfast didn't have any sausage or bacon

the kids loved the inside pool and the hours

breakfast was great

the breakfast was great, the beds were so comfortable, & the

enjoyed the stay, and the breakfast was awesome, over it was a good place to stay, and free parking

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

breakfast, location, cleanliness everything was great

very ckea. friendly staff. very good breakfast.

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

everything. from staff to rooms to breakfast

pool area was clean but pool needed further cleaning

family friendly hotel with activities for kids in mind

family friendly hotel with activities for kids in mind

very quiet, very modern, nice to have a shuttle service to golf course,

the pool was ok, water was a little cold but would have loved a hot tub instead

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

the whirlpool was rusty looking, but safe.

the breakfast is amazing!! i always leave satisfied.

room was good and clean. bed was comfortable. parking lot is very well lite.

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

we love the breakfast and my ten years old grandson loved the pool

property did not have a laundry i also did not like that you needed to give 24 hour notice for room service

the gentleman that was cleaning the hotel and handling the pool area was not only friendly but went out of his

the indoor pool smelled

laundry facilities, washers take long

no breakfast in the morning as i was leaving out

property was close to the paramount theater and was reasonably priced, the continental breakfast was good also

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but

i like the continental breakfast

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

no room service option or info shown in room

a lot of kids driving their cars up and down in the parking garage.

the location, parking, comfort, and restaurant alone were enough to make us come back.

great new hotel. lovely interior and upscale decor. staff is very friendly. wifi is great.

good breakfast and free laundry

the laundry facilities leave much to be desired

my kids were upset

the pool

i liked the gym. it was roomier than most hotel gyms and had a variety of equipment.

was cold and staff was ruid and couldn't even give us quarters to do laundry and breakfast was bad and our door

was adequate and 24 hour laundry was very helpful

pool was cold

because we had a service animal for our disabled child, the attendant insisted on charging us a pet fee

breakfast selection

rooms were very comfy. pool and hot tub were great. breakfast included was good

beds and breakfast are great

i didn t have time to breakfast, before i left. gym was nice feature.

relax in swimming pool after long drive

towels maybe in pool area we always took the last 2 and the coffee bar didn't get refilled in room at all after

would also appreciate on-site laundry facility.

would have stayed longer but there was no laundry facility

of breakfast options, friendly efficient staff, clean rooms, nice pool area always fully stocked with

the parking lot was lean and well lit

every area, including the pool

parking space

wish the breakfast had at least some protein like hard boiled eggs

wifi barely works. they advertise free breakfast: you will get coffee and muffins..?

flowers out front, parking, bananas and cereal, king bed

breakfast poor, a muffin and coffee was okay for us but most people expect a better selection of

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

disappointed the bar and restaurant was open

the room service person was surprised when i asked for a mattress for the crib

didn't display pet fee when booking. supposed to be 75, but charged me 50

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

gym equipment should be bolted to the ground

be availability of a smoking room

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

party next door to my kids room. walls were apparently thin & their talking kept them awake.

party next door to my kids room. walls were apparently thin & their talking kept them awake.

i was sad i was unable to use the pool

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

laundry service was free so that was very nice

breakfast was included, and free laundry on site

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

free wifi should have been able to download tv shows or movies.

room service lots of restaurants within walking distance easy highway access

rooms were very clean, professional staff and the amenities were great, especially the bar area

to many unattended kids in pool

enjoy having dinner with my dad at the bar , we ordered grilled sslmon and the marriott burger, it was delicious

the kids were having fun loudly in the hallway after 10:30 pm

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

they required signing up for their rewards program to access wifi that doesnt even work

not enough parking in front.

awesome with superb breakfast

no real complaints the only thing was the internet connection was not that good without the hotel wifi

pool was nice but cold; no hot tub

could not enter door from parking lot because we had no keys

on night of check in for shuttle service to event as of the am they said they do not travel to that area

location, facilities in general, room, breakfast and restaurants around the area.

it was very useful to have the laundry facilities

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

desk didn't have quarters for using the guest laundry machines

good parking and the way the bathroom/ tub/ sink area room was set up.

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

the wifi connection was decent

trucks running their motor all night in parking lot and secuirty compromised with one exterior door propped open

i also noticed people hanging out in their vehicles in the parking lot

continental breakfast, tv channels, wifi and parking

my wifi didn't work

everything breakfast was good daughter enjoyed pool

easy parking. nice clean room for the money. would stay again.

my kids loved it

breakfast, room

everything breakfast was good daughter enjoyed pool

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

breakfast was very nice, lots of choices and everything was stocked and fresh

was no pool and the description stated it was not available in 2015

the room had no room service .. they did not clean the room the entire time i was there

the staff was awesome and the location is beautiful. the bar setting was very nice too .

my kids told me that someone said room service and opened the door

kids running in hallway playing tag until 1am

it was a prom going on so was busy and parking was crazy

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious

the pool was kid friendly, and the workout room was great too

clean quiet comfortable convenient location good and safe good and safe parking

no room service.

staff were friendly and breakfast was good

did have a working pool which my kids enjoyed

had plenty of parking onsite

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

it s pet friendly, the room are spacious

great rooms, and organizational space a nice spot for smokers good parking

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

just ask for a room on the parking lot side, and you will be fine

i would really like a towel bar for the hand towel.

free parking, modern rooms

the spa was also really nice and relaxing

the spa was very expensive and didn't include a hot tub and steam shower in the ladies locker room

the parking

room service was quick. the spa was lovely

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

excellent breakfast buffet

breakfast and the overall atmosphere

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

pool and hot tub were a hit for both the adults and kids

pool and hot tub were a hit for both the adults and kids

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

the pool was nice, the rooms were great, the staff was helpful!

whether it s breakfast or a drink at the bar in the evening, they are fantastic

clean, spacious and laundry facility

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

my kids loved the breakfast variety

was nice really enjoyed my visit, my kids really liked the hotel made me look good

dirty, there was some chocolate/poop on the wall in the bathroom and boogers on the wall in the kitchenette area

laundry room smelled like sewage, especially if someone was using the washer

the breakfast was was not free

the pool air was incredibly humid, like there wasn't any ventilation

swimming pool water was too hot to be pleasant for swimming.

the pool was close

breakfast was excellent and available early in the morning

no complaints other than vending machine not working guess its just to make you order room service or get directly

location was peaceful staff was super restaurant was great parking was easy

pool closed at 10pm on a friday evening so my kids did not get to swim.

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

breakfast was chefs kiss

too many kids in the pool and hot tub and not enough towels in the pool area

only complaints i have are that they do not say anything about a 75 dollar pet fee

outdoor pool was closed.

guest laundry

clean. breakfast was great!!!

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great

spacious room, very clean, modern. breakfast was included.

my kids loved the snack bar and free cookies

pool closed early and no fitness available

loved the pool when we came it was not busy so we got the pool to ourselves which was really nice my daughter

the kids were on spring break and we drove 50 mins to bring them so they can swim

the pool area especially that it has a kid pool for the kids and a hot tub also you can play volleyball in the

frog slide in pool and great breakfast

hotel had laundry facilities

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

needs laundry room

there was no laundry room but in all it was a great stay.

no laundry room.

no laundry

needs updating and laundry room

housekeeping was folding laundry in a conference room

very little i did not like. did need plastic laundry bags !

a great bonus was the self-service laundry room very convenient for longer stays

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

also, the laundry machines poorly maintained

free laundry service

complimentary coffee and laundry was free

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

liked how it had a kitchen which made it pleases for traveling with an infant and the laundry room was a plus