were very friendly and attentive, ample free parking, safe and quiet area, good wifi, hot showers, very clean,

appear to have any bar or restaurant

the bar was literary locked

also could do with more variety of beers at the bar for the

towels didnt get changed and when we arrived on the first night at 6 the bar and restaurant was closed for

and sticky laundry labels on the bed sheets

staff were very friendly on all areas of hotel, bar staff really family friendly

fabulous hotel and excellent breakfast.easy parking too.

the refurbished rooms and hotel bar and lobby are modern and finished to a high standard

we have the breakfast buffet which catered for everything you could want

room was ready for an early check in and very clean indeed

there were also lots of facilities eg a swimming pool and a large gym

the kids loved the pool and my the gym was also used by us

com, it says they have a children's adventure playground and the kids were really looking forward to playing

on arrival, we were presented with a delicious treat and little goody bag for the kids which absolutely set

to ask again (and then it was promptly attended to with an apology for the oversight) - the laundry/clean service

the air in the room was very humid like in a laundry, probably, because room was located in the annex, above

it s for kids but it was soo thin and noise everytime he moved

plenty of parking too

staff is friendly and helpful, bathrooms are modern and clean, and the wifi is great

from early morning rubbish collections, food or drinks deliveries, laundry collections etc--all under our window

this was greatly appreciated as we had flown over from ireland that morn at 7:30am so kids (aged 5&7) had been

location of the hotel is perfect for ascot races , the breakfast was delicious,booked a table for a meal ahead

difficult to find parking space during busy time.

very comfortable, short one night stay for a wentworth golf event so location was excellent.

also got our laundry done for a great price in one day

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

huge car park with ev charging points

the wifi struggles, i saw some unexpected disconnections during video calls

ev charger on site and good restaurant

were staying in a suite that was supposed to be for a family (2 adults/2 kids)

very expensive for lack of facilities + catering room service only

wifi kept dropping off

so happy they were full as i got to stop here at cantley, great room , bathroom , evening mesl , bar drinkand

20 per extra bed for the kids but worth it

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

great value.good parking,comfortable well equipped room and super breakfasts.

room service for late night snacks (sandwiches) wasn t worth the money, ordered a latte and hot

dont bring your pet as staff are most likely to be rude specially the lady

access to gym and pool big selling point for us

excellent pool for kids

very clean & quiet. the breakfast was excellent. the indian menu was delicious.

very comfortable, room service was quick

brilliant gym and spa, lovely staff, fabulous breakfast and everywhere perfectly cleaned with bottled water

easy access parking, staff were so polite and welcoming

great position for golf and

parking right outside front door

we enjoyed a bar meal with a view of the gardens

how accommodating they were with my pet. beautiful grounds. friendly staff.

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

ordered some room service and the food was delicious

park from hotel is a fitness facility with a good size swimming pool for lengths , small weights gym on ground

location surrounded by beautiful woodlike landscapes wtje christmas decorations were amazing, the spa facilities

the gym/spa was also brilliant

to do, wonderful staff, lots of lovely touches for kids in the room (treasure hunt, gifts) and in the hotel

parking far off from the hotel, dragging luggage especially with kids is a big issue

the playroom, the lego, the treasure hunt in the room, the lego in the room, the kids tv, the pool

the breakfast options were fab and the facilties including the play room and pool were

dinner was lovely and so was breakfast

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

friendly and helpful although when we checked in we weren't told about the leisure facilities or wifi, it was

was disappointing to return on our second night to find that the room had not been serviced and a room service

one thing that didn't come up to expectations was the food delivered by room service

called room service twice and nobody showed on third time after an hour someone did

the laundry was not returned, bad service.

somewhat similar has happened at the piano bar one evening when a person walked in

we enjoyed the use of the pool and my daughter went riding while we were there which was also great

spa needed to have more than just pool & steam room.

spa facilities and the barn restaurant along with the court stable rooms exceptional

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

room service - the food was amazing here

spa was great, the gym was very decent, the outdoor heated pool made all the difference

plenty of parking

breakfast was really nice had a good range of cereals fruit and baked goods

had trolleys of laundry outside the window which ruined the view

no gym, no pool, no mirrors in barn rooms

luke and harrison that work in the bar and restaurant and phenomenal

not all staff were aware property had a (albeit small) gym which was a bit strange as we had to ask several

we enjoyed both dinner and breakfast in the restaurant, and the food went above and beyond our expectations -

clean towels were put outside our room rather than inside and there was laundry bags in the hallway making it

thin wall hear people talking next door single bed could not get narrower i would say a kids bed shower luke

free parking and wifi are a plus

wifi works ok, in the rooms

cosy parking round by the grange, but plenty for the main house.

sadly it was not clean either although the bedding laundry was perfect

no independent wifi, more a generic one you had to give your name & email address to in order to join it

parking

as pet parents, we were blown away by the attention to our furry companion think organic treats at

hotel, restaurant and bar are good value

tired, no tea making facilities and no room service

- wifi just didn't work at all - ended up using a 4g dongle.

wifi was not good at all but

basically it is room service, with all the

during the booking, however the hotel does not open restaurant for breakfast and they offer room service free

ud83eudd23 the housekeeping and laundry rooms have doors with no soft close like the hotel rooms

the private doors for laundry/house keeping are worth avoiding

drove down into garage where the gate bar was expecting to pull a ticket or push a button there as most garages

good wifi

no room service and wifi was unstable

the laundry is piled up in the hallway

laundry looked clean but not the appliances

breakfast slightly awkward collecting from kitchen, it felt as if being greedy to tuck in

parking fairly tight, but not that bad

place to stay, loved the decor and ambiance, and the lady in the kitchen was very welcoming and helpful

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and

swimming pool and spa are perfect

in the evening in the 1215 bar and restaurant was pretty chaotic

we had lunch in the spa cafe which was delicious

grounds can be more kids friendly

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy

the breakfast was so awful i didnt let my kids eat it

from memory i think the mobile network signal and wifi wasn't that great inside the room.

the book in the room said we could phone down for room service however there was no phone in the room to do

the thames hotel is in need of refurbishment, that is why i rated the room and the wifi as i did

the included breakfast was tasty with a great selection

breakfast location staff price parking

kids menu would have been nice

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

we ordered room service and it was very fast delivered

noise because under flight path, wifi

very good wifi and air con was good to have as we stayed during a very warm

everything was to an exceptional standard the staff, the room, our evening meal, the breakfast everything

great cooked breakfast

the room was outstanding, especially with the standing bath, and the omakase bar was incredible

the early morning teal and the late night duty manager - all outstanding - and the guy behind the bar who made

also having live music and dj at the bar area was so fun

location of my room 417 - view of the laundry carts!

bit pricey at the bar but it is windsor which is expensive anyway

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

even though it says late night food there isn't great options for room service so make sure you eat before or

the bar was really well decorated and the staff were very attentive

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

really appreciated the option for secure wifi as well

room service menu wasn't great

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

nice tea and coffee options in the room as well as room service options available

breakfast was excellent lovely st

quiet, nice view. good parking. nice main building.

kids in next door room going in and out banging door in eve and waking us up in morning awful

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both

nothing only that we couldn't use the spa suite to covid

we use the spa of the hotel which was limited.

the only hiccup we experienced was a pizza that was delivered cold when we ordered room service.

hour wait for room service morning reception aren t as welcoming as the evening shift

no room service

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served

though we were staying there and stopped our guests booking own room as it was late so said no to room service

wifi was not working which was slightly inconvenient

laundry cage crashing past our room at 6

noise from laundry during the night

and i most have to say the kitchen staff were serving with

no room service post 9pm (although food was great)

strong wifi

arrival a dirty piece of laundry has been left on our sink, this was dealt with quickly by staff

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

large laundry trollies living in the hallway less than attractive

think we may have been above the laundry which had machines going all the time

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

microwave and gym facilities

breakfast was lovely, free gym, free parking, an absolute bargain

room had kitchen facilities. mini-gym on site. staff very helpful.

plenty of parking spaces, good size room.

breakfast was lovely, free gym, free parking, an absolute bargain

up at 7am as laundry was being delivered outside our room

just like you did in the gym area

great food, friendly staff, super for kids

the gym area is good if you're prepared to get up early to avoid the kids in the pool

booked for work hotel and staff were great considering used my own wifi as no password in

awoken at 4am by a laundry

a laundry room would be good for overseas travellers

night due to this and the room window was by the road, which although not busy had a very noisy laundry delivery

one young man barged through the front door coming towards me of the hotel carrying laundry as i was walking

i arrived the top of the stair well was partially blocked with a hoover a fan and dirty laundry, they were there

i missed some drinks in the bar as it was only one bottle of water

decent hotel gym, helpful staff

the shared lift with room service was awkward a couple of times.

cute fireplace with actual fire, oversized

others had a long wait for their breakfast, waiting staff were really pleasant and apologised but kitchen was

we had free access to the spa & gym

car space for my son who has autism - nice friendly staff especially the person who brought our room service

the bed was very comfy plus and the room service

yes it’s ok the kids really love it

the 7.45am room service call from the maid !

no laundry room

great room service

ordered room service, which was prompt and tasty

the network and wifi is very slow

single beds made to make the double bed, my pet hate

no laundry service or clothes washing machines

short & easy drive to legoland - free juices & popcorn in the bar area - gym is decent for a workout - front

staff were very friendly and great with the kids, room was very clean.

nice lounge with free food for kids which is really great

the team helped me find the best place for good wifi

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

very little in the way of facilities ie no bar or restaraunt

free parking and wifi and very helpful staff, too, especially viv

better when the bar opens if it ever will

laundry service is too expensive

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

small rooms laundry availability

everything breakfast was brilliant already booked for august

comfortable beds, early check in

hotel lost my wife s laundry, she is distraught

lack of mini bar in room no laundry services welcome

no minibar in room , no laundry service and reduce standard all round

have taken the kids room service meals out before we returned the hot water in the breakfast flasks tasted off

were told the wifi was down which for myself and my partner it wasn t an issue having 5g

bath towels - laundry was too busy, so hand towels had to do

swimming pool, breakfast, great family room for kids

the vegan room service options.

there was nothing in the mini bar could have been more toiletries for two people which i booked in for

the swimming pool and spa were really clean and the right temperature

nice looking building, not far from london, has its own small field, pet friendly, free parking

the breakfast was delicious and comprehensive, we both had variations of their pouched eggs, and yummmm

the guys behind the bar were very friendly

also good sandwiches on the bar

pizza arrived cold with room service

no laundry service during my stay as it was suspended due to covid-19.

the breakfast, staff and spa were amazing. thank you for making my 40th birthday memorable.

clean tidy comfortable convenient kids loved the pool.

free parking and excellent breakfast

hate having family rooms where kids get a sofa bed, this room we had 2 huge very comfy beds and the man who