of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

water pressure in the shower was very good. wifi was fast and reliable.

when you wake up in the night gasping for a drink but know the bar would be closed

staff are very accommodating. comfy beds. good selection at breakfast

the staff were amazing friendly and helpful. the breakfast was fabulous

i think it slipped through from the laundry company and just got missed when making the bed up and probably

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real

service, rooms, facilities, staff - we were a group of 10 (kids and adults)

i could get room service for dinner which is a winner

love the town. staff was nice. hotel was quiet. accommodating with kids.

we had not left any sign on the handle), and the reception that day indicated that there was no room service on

when i booked it said there was a bar but it was clised

didn't use room service but choices seemed limited

excellent wifi

no laundry facilities or laundromat close by

was no laundry available so we had to go to one nearby

laundry facilities were expensive

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

untidy interior with laundry bags and too much clutter that should

they do laundry but it came back damp and smelling of cigarettes

wifi that worked, and wasn't just a hotspot

really enjoyed the english breakfast served to my room in the

comfy beds, good breakfast

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

great stay ..clean...warm...wifi worked well

wifi did not reach my room, so i had to use my mobile data connection, which could be an issue for

bathroom, clean towels kettle, fridge in room with everything you need for a decent continental breakfast slept

was only toast, with jam or butter available for breakfast or cereal would have been even better if there was

laundry fee is high

breakfast was very good value for money

bar staff also very friendly with excellent service

bar staff very friendly

room service was very good, and i will definitely book again

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

no laundry service available. no breakfast option.

a fabulous hotel and victor was so nice to us on both nights at the residence bar , a very relaxed venue

spacious apartment, in-house free laundry facility and scenic surroundings.

and laundry facilities were easy to use

a free gym and cheap laundry facility plus food and beverage on site as well as sainsbury s local just 50m

gym room and laundry room too dark

together with included gym and cheap laundry facilities, and breakfast buffet, the adagio brentford ticked

pool was great for the kids and room was comfortable

would have liked to have the restaurant menu in the room so we could have ordered room service from it

room was clean and tidy, bed was super comfy, hotel and staff were so lovely, breakfast was amazing had lots

the hotel s facilities were a real highlight, the gym was well-equipped for what we needed, the sauna and

loved this place, the pool and gym were to an amazing standard, staff were friendly and rooms we spotless

they didn't have laundry

great value! large comfy bed, powerful shower, free biscuits, free wifi and parking.

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

the bar was closed

decent room service offering

same breakfast everyday laundry services expensive

maybe a little more variation on the breakfast menu

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there

good gym by normal hotel standards

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

maybe the loud laundry vehicle under my room at 4

staff are excellent clean great food great location free parking and wifi close to

poor wifi

booked a twin room for 2 kids and 2 adults

we got a free treat for the kids on arrival

i had a great breakfast stuff are very friendly an helpful we love it with the kids

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made

clean and comfortable, decent gym, great food

breakfast was better than expected, otherwise pretty standard

tv and wifi excellent

everything was wonderful. it was clean, comfortable. delicious breakfast, nice staff.

room service would of been good

if you are with kids, something like that is missing in the evening, and there are no such activities in the

high laundry price.

from the hotel, there is a beautiful playground which is an asset for families with small kids

room service kept knocking then disappearing when we came to open the door happened countless times

i like everything about hotel my kids absolutely loved the place ❤

room size, room service, cleanliness.

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

great room, super clean and the staff were friendly also accommodating an early check in!

in fact one of the nicest hilton s we ve stayed at, gorgeous cosy pool area, amazing food, fantastic staff

wasn t made aware that it would cost 25 to use the swimming pool at the time of booking

good parking access, clean and cosy room. great spa facilities and gym.

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

24 hour access to the gym could of done with a swimming pool, but overall very good

good free wifi access

great location, staff and management team. bar service terrific too.

underground parking was good

wifi signal in our initial room was quite poor so we asked for another room closer to reception and

adequate car parking nice atmosphere friendly staff

there is only 1 entrance / exit and a very arrogant man was blocking it as he was delivering the laundry

there is also a laundry facility about three blocks away

to be moved to another room and was told that the hotel was full, so i was given another set of laundry which

one we booked for 2 adults and 2 children also did tell them about kids age

comfort & privacy. the wifi didn t disappoint.

room was a great size everything was clean laundry was lovely and fresh

very accommodating friendly staff. plentiful and very tasty breakfast. rooms comfy and clean

no information sheet or folder giving information about meal times, wifi etc no chair in room

perfect location for twickenham stadium. good breakfast. nice, friendly staff.

very slow wifi.

they will charge you fortune for laundry

there was dirty laundry in the corridor as you had to walk to your room

kids double bed and pillows were a little uncomfortable

perfect a very kind staff, a good breakfast, location was near to london underground, high speed wifi, very

i was upgraded to a better room because wifi wasn t working properly in my original room, so they helped me

great location- friendly staff - loved the fact there was a self serve laundry right next door

laundry was easy due to the laundry matt kiddy corner to the hotel

laundry right next door was handy too

sky wifi worked pretty well

phones linked to wifi but there was 'no connection'

the lack of self-service laundry facility

laundry would be a nice option and perhaps rotating the breakfast options

was the same no on-site laundry front desk could have a list of restaurants available in the

had hoped that the bathroom would have heated equipment to dry laundry or towels

employees, great breakfast, great location

there's no laundry service.

in the room - no explanation from staff or apology bathrooms are filthy towels stink of damp laundry bed and

is free use of the gym with pool which is a great bonus

the staff were really friendly, the rooms were comfortable and the gym is brilliant.

there is room service available until late

laundry room was a big asset for a longer than average stay

laundry room was very clean, but unfortunately the washing drums and rubber seals are dirty and in

i needed the available laundry machines

gorgeous design, great location, easy to use laundry and really does feel like home.

everything! facilities in room, having a laundry, comfort, location, cafe, design, staff, ethos.

i politely requested different and was told they had issues with laundry so no more were available

asked for another one and the lady on reception said they weren t back from laundry yet but there was a room

were only 2 little things i didn't like, the room was a bit small and the wifi never worked

he politely and diligently responded to my requests for room service

the room service was brilliant and the staff was easy to get along with

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

were very clean the menu and food was outstanding and had a excellent choice of beers in the bar shame there

balcony was an amazing bonus, staff were lovely, and the food from the bar was great quality

room service

wifi not to great tbh

wifi performance in room was sub standard but fine in the lobby - distance from underground rail

staff was excellent and accomadated my late check out

had an issue with a lady and kids in the hallway outside out door

kids enjoyed the tv in the bath

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

gym and pool facilities were good

was our wedding anniversary and the staff had put swan shaped towels out and petals on the bed which was lovely

liked the room and the bathroom and had all facilities our bed was decorated for us with red petals n swan made

sure if there is room service, but would be nice if one doesn't want to leave the room for a day