with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

was disappointing, didn t have a good variety for all visitors, pool was small which is ok but didn t like

kitchen

little tricky goin thru parking lots to get to

breakfast was wonderful both mornings

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

no whirlpool and the dryer didn t work in the laundry room

but the laundry room make noise from 12:12am till 6:15am

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

we enjoyed the pool and outside setting area

lovely staff, nice sitting area and pool

pool was too cold , no breakfast included

pool was beautiful but to cold

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

this time, no security riding around the parking lot and they should do a better job at who they let stay, it

clean facility, comfortable bed, friendly staff, easy parking, close to freeway, nice breakfast.

it stormed while there and parking lot drain system was not good at all

wifi wasn't comfortable to use

breakfast was very good

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

my night of sleep was additionally interrupted by a car alarm going off in the hotel parking right outside my

wifi was good

the breakfast was good

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

the pool was not open, and the laundry facilities were also broken on the floor

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

parking convenient, small pool and jacuzzi although never had a chance to use it other guests were

gym small. thin walls. could here people too much.

i liked the breakfast and the gym

pool was very cold couldn't enjoy it with the kids

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

nice breakfast. friendly staff.

was a convention going on, when we came back there was no parking - a food truck and semi had taken available

the beds were uncomfortable. the parking should be included since the room rate was high.

pool was super warm, i actually went in and swam around before going into the hot tub

nice breakfast

stayed 2 nights and room service didn't even come to our room

pool was warm. kids had a blast

location and breakfast selections were nice.

there were no plastic bags for dirty laundry

very clean rooms, breakfast was cool as well

breakfast terrific perfect location room very spacious and clean staff friendly and helpful pool area very clean

awesome breakfast and great staff. room was clean and exactly as listed. will stay there again.

the breakfast served for great!

laundry services were not available for regular clothes but they did gym clothes complimentary

convenient location free parking

$100 non-refundable pet deposit for a

services were not available for regular clothes but they did gym clothes complimentary everyday

i liked everything about it. maybe a complimentary breakfast

the room was old and walls cracked had a smell not enough towels not enough parking for guests

i also liked their variety for breakfast and that they had flavored creamer for the coffee

love that it comes with breakfast and the room was clean and the pool

nice swimming pool

amazing help for my early check in and very friendly and extremely well at balancing having her hands full ,

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

what i didn t like was it wasn t enough space for parking

couple annoying things that were going on was the pool was in

it could've been better breakfast

the pool was not open or the hot tub. and there should be an ice machine on the second floor

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

wifi connect all my electronics continue to tell me avoided poor connection

there was no gym and when i asked the staff said they had not had one in years

i wouldn t let a pet roach stay there

closed gym closed no breakfast all those things should be stated on the site page that was disappointing

he was personable and took the time to get pools toys for our boys

they accuse my kids of taking sheets and comforters .

the front desk people did not explain clearly about getting the shuttle to the airport.

they also have a gym and swimming pool

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

dirty napkins under the bed, a water bottle and a kids toy

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

the rooms in the back of the hotel doesn t have wifi so that sucked

we asked for a different non-smoking room and was accommodated with one

non-smoking i had to step outside

the wondering of random people near the parking lot

parking close to your room

wifi was almost nonexistent

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

laundry machine didn t work add the staff was not friendly

no laundry room that i can see, snacks over priced

it s always huge, clean and laundry on site

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

clean, breakfast, friendly people, not too far from busy area

no window shades in pool room. smart tv didn t offer access to netflix, etc.

walk in shower and the great breakfast

while the ground floor was nice, was located near the pool and often had a heavy chlorine small

the front desk in the evening even called her husband to get directions to a park i can take my kids to

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

not the hotel's fault but the pool was one of the things we wanted so our kids could play

parking spaces in the front of the hotel

kids loved the pool

breakfast was good

pool facilities were out of order but that was not really an issue for us

breakfast was amazing

breakfast was also excellent with a great variety.

no pool

the lobby area was very clean, and they had on-site laundry and a fitness room

it was ghetto, hidden fees no parking. the parking lot had huge potholes and the wifi suck

needs to fix elevator pool

like we was in the pool area

very slow wifi, sometimes didn't work at all.

it s location and having laundry room and everything i needed on the same floor

booked here because my kids wanted to swim i even called to insure the pool was being utilized

specifically came for the indoor pool

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

i wish there was a coffee maker in the room. breakfast was ok.

(breakfast) the morning manager was less than attentive

free breakfast

we did not get breakfast either morning if our stay due to the renovations taking place

no onsight laundry like many other places have

t,v,, fridge, gym, clean common areas, courteous drivers

and breakfast restaurant there s also a pool we didn t get to visit

small pool and gym were still a welcome sight

loved that pool is open for the kids until 11pm on weekends

no issues other than maybe having change for laundry room

it was good location, and parking was sufficient.

the rates for pricing very reasonable an convenient wifi is great

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

no side exit if parking lot is full

breakfast was good. room was okay. front desk staff rocked.

location of the breakfast area is awkwardly placed between the the mini casino and the main lobby

the breakfast options

breakfast was horrible

staff is nice, the breakfast is simple but good

could not use the pool, closed for repair.

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

there was no eggs bacon or sauages for breakfast not a big selection

wifi barely works. they advertise free breakfast: you will get coffee and muffins..?

room service was great

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

nice upscale area and great lobby and bar area.

the pool place

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

the laundry room is absolutely filthy, i don't think they know what it means to clean

wide and clean. good price. facilities includig laundry and dry machines.

the breakfast could use more variety such as pastries and bagels.

didn't use the pool it looked

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

nice building and cool bar, pool and gym.

employee who works in the bar & restuarant provided excellent customer service

breakfast should have been included

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

room service during our stay despite several requests

disappointed the bar and restaurant was open

love the breakfast idea also $10 for adults and free for kids

laundry strewn down the corridor

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

i'm certain people smoked there before or they do the laundry together

more choices of snacks. laundry room size.soap for laundry.

no laundry room

of the food that was brought out from the kitchen to the serving area was cold

the kitchen and outside overflowed

everything was great i just wish the breakfast was back.

the rear parking had broken down cars which looked as though they had been there for months

i didn t like the smell and the wifi was bad.

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

continental breakfast

the wifi do not work there

the breakfast wasn t what i expected it had nothing that i like to eat

very clean , staff is magnificent,(breakfast)

no buffet breakfast

room was clean; had secure wifi; composite flooring-no carpet.

i do wish the hotel served hot breakfast

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

kids running up and down the hall

i love the fact that the pool was open and i felt safe

pool area could use a bit of maintenance but other than that everything was perfect.

plenty of parking

fresh excellent breakfast offerings with plenty of coffee

the breakfast was good for the value.

it did not have functioning ev chargers, as booking.com claimed that it did.

breakfast looked good until i got closer

there was ample [off street] parking

parking lot is newly paved, and the lights were bright and well-placed

the breakfast is great

old car with flat tires was parked parking lot

parking. vacant building next door

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

seemed like a decent area and parking was easy

breakfast was good, loved the location

clean, spacious and laundry facility

the breakfast was very good, clean and well presented

dirty, there was some chocolate/poop on the wall in the bathroom and boogers on the wall in the kitchenette area

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

oh it had a laundry basket

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

vending machine, laundry room if you need to wash

good room setup, laundry facilities

the kitchenette and laundry

the wifi for this hotel is not very well, i was unable to attend to my school work as planned

when we got back we had to wait another hour with 2 little kids

when we got back we had to wait another hour with 2 little kids

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

noisy kids running in the hall all night until 3am

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

the laundry has become expensive - over $5 to wash and dry a single load

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

trash in elevator and parking lot

no truck parking

the parking was nice and the outside looked nice.

breakfast could be better. location very good

the password for the wifi didn't work for any of us

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

they even have a excellent food station and bar that's open almost all day

and 2 kids died on a 4 wheeler in your parking lot while staying

kids being loud, the shower and bathroom setup, and the small spaces for a large amount of people

atmosphere was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

did not attend breakfast

bath chipped, paint work everywhere scratched and peeling, no hangers, no batteries for the safe, wifi flaky,

access to a guest laundry room

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

very friendly staff. great location. easy shuttle to airport.

had a nice bar and dinning area

the kids loved that the pool stayed open until 10 pm

shuttle - we used it quite a few times to get to the train station at midway to go downtown

i wish it had a pool

free wifi, kitchen

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

i wish you had laundry facilities!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

breakfast was good

vent in the bathroom in our refrigerator was not very cold even after turning it down also the pool was very

pool was always full of screaming children extremely loud

no towels in pool area.

that kids was all over the place and pool with no adult.

i didn t like not having access to the pool and having to ask the front desk to let me in!

the staff was very nice the facility was very clean and the kids love the pool

better access to laundry services.

love that they had a laundry room for guest

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

was disappointed because i didn't have access to laundry services

laundry facilities for cleaning clothes.

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

the shuttle was very convenient

the shuttle to the airport ran like clockwork

the breakfast bar never opened as advertised

forgot my soap. only one small bar in room.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

pool wasn't open & no breakfast.

they could change the breakfast menu from time to time, that would be nice

staff member was not particularly clear in his instructions for connecting to hotel wifi

could be eggs, meat for breakfast

room by the laundry was not

they charge for everything parking food laundry

i also liked the pool and the gym

the hours of the pool and the breakfast

the bar was not open in the evening and there was no room service available despite in-room advertising

theres a laundry available , $3

laundry room

breakfast was ok, very good chocolate chip cookies and the room was very clean and hotel was

pool

the tv setup was complicated, kids running around with no parental supervision.

kitchen area was very nice

loved the biscuits and gravy for breakfast . the bed was the best

breakfast was great

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

enjoyed the stay, and the breakfast was awesome, over it was a good place to stay, and free parking

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

too many unsupervised young kids in both the pool and hot tub

pool and spa is nice

he does it all for the dinning area and the kitchen alone

they don't pick up dirty laundry

the pool was a little warmer and there was coffee offered throughout the day or for check-in

the pool and spa were not open, people should be able to request to have an appointment and a certain

we loved the size of the room and utilized the kitchen for 2 meals while staying only 1 night

i tried to go to the pool with my family we couldn t even enjoy it because there was about 10 kids not one

pool

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

did not use the pool/hot tub but looked inviting

pool cuudve been larger

the room was spacious and looked out over grass and a pond, not a parking lot

the second fine i used the she dryer it didn't dry my laundry

the sleeper bed cushions were off with what looked liked dirty laundry still on it

shuttle service to airport/train

that i hadto ask for towels and that they didn t have room service

was a good bonus, because i can’t travel anywhere without there being a indoor pool because my kids loveee to

no laundry facility on site

had to switch room at midnight due to the people and kids screaming and banging around

wifi was good too

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work

property was pretty old/run down (hallway carpet bunched down the aisle, rooms/tv old), no room service at all

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i

free shuttle to airport. indoor pool and fitness center.

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

location and shuttle to the airport

pet peeve of mine is parking charge; but by chicago standards, the $17/night is reasonable; there

no laundry

also you could hear room service talking in the hall outside our room about the other rooms and stuff people

very clean, courteous and pleasant staff, and great breakfast

loud outside in the hallway, kids running up and down, yelling by both kids and the adults

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

everything. from staff to rooms to breakfast

decent breakfast with healthy options

they have a pool and decent work out area which i never got around to using

great parking and amenities. the staff was very welcoming and helpful.

they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

dryer was not working in laundry room.

bad breakfast

wifi

room was clean,bed very comfortable,nice breakfast, eggs,waffles,sausage

nice pool, neat, breakfast okay, staff were nice if needed

wifi connection was slow

the space for breakfast is too small.

the pool was a welcome relief after a long day