they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

dryer was not working in laundry room.

the hotel was perfect! we did not eat the breakfast though as we slept in.

breakfast due to covid-19

breakfast never had orange juice,no milk

location is very shady, there were huge pot holes all over the parking lot, our bed sheets and comforter had

no eggs in breakfast

pool not usable, nasty dirty, staff consist of one person at desk, he has ran up stairs to see the

the pool was filthy with a yellow rim around the top

pool was not operational

the space for breakfast is too small.

breakfast was good. could be a little more stricter because of covid-19 but it ll work.

breakfast was exellent

the pool was too cold not heated

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

breakfast lacking several days had to request refreshing

advised of late check out upon arrival, approved, then rescinded at check out

parking lot

(breakfast) the morning manager was less than attentive

it s location and having laundry room and everything i needed on the same floor

clean rooms and huge pool!

booked here because my kids wanted to swim i even called to insure the pool was being utilized

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

the pool is closed. there is no reason posted as to why the pool was closed.

breakfast was outstanding and the staff people were great

the swimming pool was closed

pool out of order.

the pool was on maintance, but that s a minor detail.

the lobby area was very clean, and they had on-site laundry and a fitness room

the hot water didn't get hot enough for me. no pool.

wifi didn't work, available channels was limited

needs to fix elevator pool

more of a breakfast variety

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

the room was clean and quiet. parking good.

the size of the room was excellent & my kids loved it!

the person helping with breakfast was not friendly

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

beautiful place, friendly staff, breakfast and vending machines

breakfast was good, fresh, and plentiful

breakfast was awesome too

the breakfast was good - just hoping for bacon next time ;) was also nice to be by the travel plaza and

the staff is very nice and the breakfast is good too, included in the reservation, with several options, it's

laundry services were not available for regular clothes but they did gym clothes complimentary

the parking was great, no looking for parks late at night

pet friendly

convenient location free parking

the runaround, was told someone would call me but never did also, concerned that the handicap parking was moved

because of covid the breakfast was dry cereal and fruit. no room service because of covid

problem with tv and wifi hot tub had a too much stuff floating for my liking but it was not nasty

breakfast was very good. location was perfect.

pool closed

pool was super warm, i actually went in and swam around before going into the hot tub

chlorine level in the pool was so strong

at breakfast he staff serving was not friendly at all

and the pool and continental breakfast add to an overall great place to stay

better selection of breakfast items

we did not like that the pool was an open and the food is not great.

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

lots of kids

breakfast was very good, organized with plentiful choices

enough handicap parking spots

i had problems with the wifi connection no internet access. the temperature was a little cool.

bathroom a little dirty. wifi difficult to access.

the breakfast was very good and the room was comfortable and clean

at breakfast, i had to leave the room because the staff member that was responsible for the area was

it stormed while there and parking lot drain system was not good at all

received a room on the ground floor with parking outside my window and next door to the laundry which was in

laundry room only had one washer and dryer, waited all night to wash my clothes

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

weak and bad breakfast. no laundry

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

locally convenient, pet friendly, great staff,minimal breakfast

nothing major--had to wait for coffee to brew when i went for breakfast. not a big hassle.

breakfast area was really really clean

there were no plastic bags for dirty laundry

pool area just needed slight more cleaning bathroom floor some areas needed slight more cleaning

the pool could have been a little warmer but other than that no complaints

breakfast terrific perfect location room very spacious and clean staff friendly and helpful pool area very clean

the pool was a bit murky but i believe it was from recently poured chlorine

ways to rooms were dirty with used silver wear laying out from room service, paper on floor, pool dirty and not

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

rooms were clean pool was nice.

we enjoyed the pool and outside setting area

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

was woke up to some man yelling in the laundry room

but the laundry room make noise from 12:12am till 6:15am

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

no whirlpool and the dryer didn t work in the laundry room

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

many rules don t understand why people can t come get in a pool for a hour or 2 when someone book not only

the pool was not open or the hot tub. and there should be an ice machine on the second floor

breakfast

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

old car with flat tires was parked parking lot

the breakfast is great

parking. vacant building next door

only down is the pool and gym are never open

the lobby was bright and open. rooms were clean. breakfast was great. staff was friendly.

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

they need to have a coat rack and give you more wifi time...

wifi was good and the carpet on the floor was nice

liked the amenities: gym, free parking, streaming access and complimentary breakfast

parking was good as well and so was breakfast

staff is always amazing && breakfast is great!!

liked the amenities: gym, free parking, streaming access and complimentary breakfast

it did not have functioning ev chargers, as booking.com claimed that it did.

i do wish the hotel served hot breakfast

the breakfast wasn t what i expected it had nothing that i like to eat

breakfast could have been better

breakfast was nice

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the

the breakfast is great there

the parking spaces were taken up by cars with attached flatbed and high rise ladder trucks

to much garbage in the parking

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

no laundry room

more choices of snacks. laundry room size.soap for laundry.

onsite laundry & close to restaurants

laundry strewn down the corridor

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

love the kitchen with fridge and microwave

pool was very small, room keys don t open pool

more handicap parking!

traveling with our family pet, was on the 3rd floor.

the breakfast hour was not long enough

wifi didn't work, channels didn't work on tv.

heated pool, no wifi, and stayed 5 days 4 nights and did all our housekeeping

also, hotel was filled with baseball kids and families

this 2nd stay, had issues checking in, & the wifi has been down the entire 4 days we've been here

broken glass/plastic in parking lot

i liked the cleanliness of room and the breakfast

chip paint filthy parking lot loose toilet

it was very clean and the breakfast was good .

they breakfast was excellent

room smell weird like old furniture or dirty laundry

breakfast

great breakfast

location, clean and updated room and breakfast.no

in the parking lot and surrounding area other visitors smoking in their rooms smelled marijuana in a room

nothing they were remodeling so the pool and the laundry room was not available but

the pool area was too small and no hot tub.

breakfast was good. location was very close to where i was visiting. everything was great.

breakfast was an orange, a granola bar, and a cake

only thing about the property that i could possibly say i didnt like was the parking lot

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

laundry, people

only reason i believe it was clean is because i caught i glimpse of the laundry being done

and hit the road home told the kids to put everything we took in the room i m the laundry

breakfast choices close the door to the laundry facility

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

housekeeping came to pick up laundry but never brought any

cable, heat, pet friendly

the tub was beat up no ash tray in the smoking rooms

and paid for a non smoking room, but the room was overwhelming with smoke smell

accessibility from parking garage

breakfast was really done well

nice place and the room was clean. late check in was nice. parking was easy there.

the parking: it was cold and while there was a door on the opposite side of the building i didn't have

the breakfast was great my only suggestion is they should have more meat options for example turkey

very clean good location excellent breakfast

pool and weight rooms were clean and welcoming

i didn t like that the gym and spa area was closed.

, and had granite counters in kitchenette and bathroom

bed was very comfortable and hotel is updated and nice with full kitchen amenities in room

i liked that the breakfast was already set out as a grab & go.

the attendant for the breakfast was overly aggressive and harassing

the staff is so accommodating!! breakfast was excellent! thank you for a great stay!

used the gym, the pool, and had a great breakfast! comfortable, clean room.

used the gym, the pool, and had a great breakfast! comfortable, clean room.

love that it comes with breakfast and the room was clean and the pool

the pool closes early

customer service was kind. the breakfast worker was polite, pleasant and helpful.

amazing help for my early check in and very friendly and extremely well at balancing having her hands full ,

free parking provided

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

staff all very friendly and helpful, room clean and plenty of parking, breakfast was ok

i enjoyed the room service. dinner was good. the location was convenient.

pool service and comfortable bed

it was nice the kids enjoyed themselves

did not like that the room service were not answering 15 minutes before it was to end

pay for room service, just buy your own food, it was way too expensive to be that

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

i paid for a smoking room and there was no ashtray we had to go buy one

the wifi

no wifi , the carpet so dirty the door do not closed well room 237. ugly and nasty nasty

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use

indoor pool was closed

small thing is i got a complaint about my kids being loud disturbing others so when i asked front office to put

breakfst cold.shower pool out of order fitness room out of order the

no issues other than maybe having change for laundry room

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

too many random people hanging in the parking lot and weren t guests

lighting in the parking

bandalism in the parking lot

vehicle was stolen from the parking lot

breakfast was a little disappointing

the breakfast was great.

hated i was across from laundry room

breakfast was perfect and plenty off food. nice and clean set up.

we had wifi connectivity issues.

i loved that they serve breakfast and their indoor pool was empty every time i used it

also getting to the parking lot was just a bit confusing at first

walk in shower and the great breakfast

weekend we stayed at this holiday inn their pool was closed for some maintenance reason

location, great breakfast.

the continental breakfast was a very nice array of food for everyone

cleanliness and beautiful decor. friendly staff! the breakfast bar was great!!

parking was good a bundence of restaurants around the area

good pillows and bed, clean pool-comfortable temperature

the room was clean, the breakfast was delicious, and the kids had a blast in the pool!

breakfast was good

clean comfortable room close to restaurants, shopping, good breakfast, free wi-fi.

dirty, no soap, guest laundry out of order, pool out of order

laundry facility was out, they didn't inform us upon arrival

arrived very late, after a gymnastics competition nearby

you had to slam it shut and then the dogs in the room across the gall went barking crazy but other than that it

she spoke about the bar and kitchen and made the stay a little less

2 of the 3 lights in our room were broken, one with wires hanging, dryer in laundry room was broken, washer

pool was down for maintenance

pool has been closed for months

the pool area being down

for two beds, no washcloths, only two towels, holes in curtain, lamp cover ready to fall off, wifi didn't allow

no hot breakfast.

and spacious rooms, good wifi and strong ac

the rooms are comfortable and clean , they have 24/7 coffee and tea service at the lobby and the breakfast was

the pool area was enjoyable

the building so the entire guest list had to squeeze in to one side or park in the old jc penny parking lot

customer laundry room

room color scheme, pool area just right for little kids and breakfast was amazing

nice, well maintained pool with ample towels

the parking lot is small and can't accommodate larger vehicles

manager was very rude about a late check out i was traveling with my family and kids and need a little more time

thankfully the pool had just re-opened so the kids could swim

pool was out of order

the pool is dingy. needs a good scrubbing and a new set of filters.

i was traveling with my daughter, we filtered choices specifically to include a swimming pool -- only to find

parking lot small

the staff were very friendly and helpful and the free breakfast exceeded expectations

it was great other than the pool being closed i was very samm disappointed about n that

front desk staff was quite helpful in accommodating our special request regarding packing to-go breakfast food

someone also hit my car in parking lot and we asked the manager to review camera but she never called

it was also pet-friendly which was important to my family as this was the 1st trip that we had taken our dog

a pool and a hot tub but every time i try to use the hot tub i was unable to because there was kids swimming in

the breakfast was good and the parking was nice.

breakfast was wonderful the kids loved it

we didn't get access to the wifi.

breakfast was good and the location was decent

my son was devastated because we went down there twice and these adults and kids

wanted more time in the pool

new hotel, big room, super-duper breakfast- kids were happy, clean areas, big parking

the pool was clean and spacious. the gym was also very clean and spacious.

clean, comfy bed, roomy, nice bathroom, pool, fridge, tasty breakfast, nice staff.

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

delicious hot, free breakfast every morning

the breakfast was meek at best! overpriced pet fee for 1 night

hotel laundry dryer was not working

have any towels in it when called night front desk states that there is no one right now at the laundry to get

parking was well lit

parking, friendly helpful staff, beautiful view of woods around a small lake

had to get towels from the gym area to get a shower

indoor pool, coin op laundry, vending machines, free (basic) breakfast, easy checkout

parking was easy for access to entrance i needed to use for my room

breakfast could have had more variety like some scrambled eggs and sausage and instead of just

there were no towels in the pool room and the pool was so cold, the kids didn t even want to swim in it

the people that was up over my room kids kept running and someone with heavy feet kept walking the floor

yes, not continental breakfast or pool, bit laundry in place also helps

the little bar near lobby is nice (didn't use)

i loved that it was pet friendly my little gigi loved it there, they have a nice place to walk your dogs a

i wish it had a complimentary breakfast

red roof bourbonnais is always our go to when we visit the kids

staff, beds, wifi, laundry facilities

wifi no tv for entire 3 day stay , tv intermittent no world cup available , wasn t told upon

super friendly staff. clean rooms. plenty of well-lit parking. pet friendly.

i don't like that parts of the parking lot floods when it

no refegirator, poor wifi.

the the room and the swimming pool was nice the staff was awesome ud83eudd29

didn t feel safe in the parking lot

staff, very comfortable room and bed, great breakfast selections, and a very nice pool area

nice pool and a safe place to stay

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

we only had someone take trash and laundry and replace towels 1 out of 3 days

restaurant located in the same parking lot was super convenient and their food was delicious

the spa suite was amazing

wifi was terrible

parking was easy, staff was nice, and room had everything you needed

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

location easy to reach from casino

wifi at all

quiet. accessible to highway, early check in. cleanliness. tvs windows

parking can be hectic if the ramada venue is being used there guest take over

walked up to the desk again and she walked to the laundry room and got them

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

breakfast could have been earlier. needed to get on the road early

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a