love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

the breakfast choices were equal to many other more expensive hotels

room was older and the biggest issue was the tv was hotel locked and you couldn't connect it to wifi so you

the room was old and walls cracked had a smell not enough towels not enough parking for guests

pool was open breakfast was great and it was clean and comfortable.

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

safe parking, design of the room and comfort of the bed

and the fact that a lady offered me to smoke off of a vapor pipe in the pool area with a lot of kids there

room service was awesome!!

the front desk people did not explain clearly about getting the shuttle to the airport.

web page stated the hotel had a pool, gym and restaurant open, upon arrival i was informed it was all closed

gym was too small and smelly the swimming pool was absolutely disgusting could not even swim in it

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

i wouldn t let a pet roach stay there

it was a smoking room

wifi connect all my electronics continue to tell me avoided poor connection

no issues other than maybe having change for laundry room

too many random people hanging in the parking lot and weren t guests

free parking!

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

location and early check in.

o had to tell them i wanted room service and towels

the breakfast was great.

advertised breakfast but there was no kind of breakfast and the bathrooms need upgrading, but if you're only

there was no early check in

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

i just wish the pool was open

the location & the pool

checked out around 9 am and didn t see any breakfast but i did enjoy my cup of coffee on my way out the door

pool and workout room were both closed but it posted online then i called and was told they were

non-smoking i had to step outside

we asked for a different non-smoking room and was accommodated with one

i thought i heard construction happening in the parking lot but it it was large trucks

the manager was rude about the parking on the property

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

no onsight laundry like many other places have

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the

the pool was nice the bar was awesome too i don t drink much but the mango sangria was great

my kids enjoyed the pool and we all had a great time

room service not always on time, and tray often incomplete (no bottle opener), once i used in room

parking close to your room

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

the wondering of random people near the parking lot

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

laundry machine didn t work add the staff was not friendly

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

room was clean and quiet with a well equipped kitchen

the floor in the kitchen area was a little sticky. that was it. everything else was perfect.

room was very clean and complete with kitchen (which we did not need)

room is more like a suite with a fully equipped kitchen

i'm certain people smoked there before or they do the laundry together

onsite laundry & close to restaurants

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

more choices of snacks. laundry room size.soap for laundry.

laundry strewn down the corridor

of the food that was brought out from the kitchen to the serving area was cold

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

breakfast close to early

the kitchen with a fridge so that i could keep my soft drinks cold

to much garbage in the parking

weak and bad breakfast. no laundry

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

received a room on the ground floor with parking outside my window and next door to the laundry which was in

the pool was not open, and the laundry facilities were also broken on the floor

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

laundry services were not available for regular clothes but they did gym clothes complimentary

we also loved the big parking lot and that it was right around the corner from the concert we attended

staff, location, complimentary fresh brewed starbucks nice & early, weight room & gym equipment and workout

parking lot. elevator. refresh bathrooms.

breakfast was great

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

here for a weekend away and never got to use the pool or hot tub because it was always full of kids during the

breakfast was very good

lots of kids

the breakfast wasn t what i expected it had nothing that i like to eat

to me and they were able to print it. great breakfast nice waffle machine

i do wish the hotel served hot breakfast

room was clean; had secure wifi; composite flooring-no carpet.

breakfast was nice

isn't a lot of parking

the breakfast was very good and the room was comfortable and clean

it stormed while there and parking lot drain system was not good at all

free parking. close to restaurants. clean.

at breakfast, i had to leave the room because the staff member that was responsible for the area was

pool was warm. kids had a blast

breakfast area was clean

location and breakfast selections were nice.

stayed 2 nights and room service didn't even come to our room

breakfast was very good. location was perfect.

chlorine level in the pool was so strong

we did not like that the pool was an open and the food is not great.

thought there was a hot tub, pool wasn't heated

the parking

the fact the it is not kid friendly nothing to do for the kids and the pool was closed

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

didn't eat their breakfast

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

comfortable & spacious room with good shower space; parking lot is great and has cameras all

liked the amenities: gym, free parking, streaming access and complimentary breakfast

excellent breakfast meals prepared

breakfast was good

police in parking giving tickets and waiting for something

parking. vacant building next door

the website said it had free wifi a swimming pool a workout room and free breakfast which is what made me book

didn't stay one night i was robbed at gun point and my car was stolen from me in the parking lot of the hotel

parking lot is newly paved, and the lights were bright and well-placed

00 pet fee to get there and find out that it was $150

the kitchenette and laundry

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

good room setup, laundry facilities

vending machine, laundry room if you need to wash

oh it had a laundry basket

the bar and restaurant was excellent

the service in the bar was terrible. took forever to get food.

complimentary breakfast for the price paid asked for a king size bed and got 2 queen size

the shuttle driver and all other staff were friendly, courteous and helpful

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

free wifi, kitchen

an ice machine that we had access to, just the one in our room (that was empty) and one in the kitchen

i liked everything from the rooms, the basketball court to the swimming pool, it was nice!

all of the facilities that were usually available were closed and no one was allowed to use the gym or the

shuttle - we used it quite a few times to get to the train station at midway to go downtown

love that they had a laundry room for guest

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

was disappointed because i didn't have access to laundry services

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

that kids was all over the place and pool with no adult.

shuttle to airport, breakfast, and staff

free shuttle to the airport

the pool was very clean!

service and this guy help me and my family out to get the tv work for our game and we love pool everybody wad

access to a guest laundry room

very friendly staff. great location. easy shuttle to airport.

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

convenience to airport, swiftness of shuttle, front reception friendliness

location was good, close to the airport. i had room service and it arrived in time and relict.

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

shuttle to midway

they have a 24 hr shuttle to midway which was great

, pool closed at 9pm

forgot my soap. only one small bar in room.

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the second fine i used the she dryer it didn't dry my laundry

one night we took our grandson to the pool a group of 8 kids one adult constantly on her phone not watching the

the pool being $50

room service and bar hours need to be extended.

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

the pool wasn t heated this time like it usually is which is what keeps me coming back

clean, updated, friendly staff, the pool!!

location made us a little nervous when we noticed all the carnival trucks and equipment in the parking lot but

no laundry facility on site

early check in request was not accepted

very clean. we stayed 2 days. they even folded the kids blankets in our pack and plays.

was loud, kids screaming and running around, got a 530 am wake up call i didn't order, and wifi didn't work for

my kids and i were leaving at 4am for a flight out of midway

they charge for everything parking food laundry

room by the laundry was not

lkied the gym, the pool and access to a sports bar

pool and room

shuttle there and parking at hotel

no laundry

to covid-19, the fitness center was closed, but it's small enough to say only 2 ppl allowed at a time w/masks

room, the free shuttle service from the airport, the breakfast

awesome hot breakfast

good room service, complementary airport shuttle, and complementary breakfast

it s not a very good continental breakfast and then a little more reasonable coffee

personnel: very friendly. parking space: monitored price is not vey high, so that is okay

breakfast didn t have a lot of options

breakfst cold.shower pool out of order fitness room out of order the

kids were running the hallway at 9pm

the temperature of the pool

more airport shuttle service or bigger shuttles to hold more people.

the pool was gross

location and shuttle to the airport

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared

but the laundry room make noise from 12:12am till 6:15am

no whirlpool and the dryer didn t work in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

was woke up to some man yelling in the laundry room

i was surprise that the pool was perfectly warmed

lovely staff, nice sitting area and pool

we enjoyed the pool and outside setting area

because you have to pay for everything and there are plenty of hotels offering free breakfast and wifi

wish the pool was open. pantry could have a few more sandwich options.

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

we went out for breakfast.

my night of sleep was additionally interrupted by a car alarm going off in the hotel parking right outside my

was helpful to give directions to make it to downtown to make time and let me leave my car in the parking lot

there were no plastic bags for dirty laundry

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

clean place indoor pool gym ok breakfast

the breakfast served for great!

awesome breakfast and great staff. room was clean and exactly as listed. will stay there again.

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the size of the room was excellent & my kids loved it!

though, i paid for 6 people and had requested for a very clean room as i was staying with kids

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

breakfast and fitness room

no pool

online registration said there was a pool. the pool on site is unavailable

pool wasn't available but we really hadn't planned to swim during the stay.

the lobby area was very clean, and they had on-site laundry and a fitness room

my guess is most guests at this hotel do not use the gym

over slept breakfast

it was ghetto, hidden fees no parking. the parking lot had huge potholes and the wifi suck

breakfast was good

it s location and having laundry room and everything i needed on the same floor

specifically came for the indoor pool

modernise d hotel, room service

did not like the fact that the indoor pool was not available but upon making reservations did not state that,

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

i wish there was a coffee maker in the room. breakfast was ok.

advised of late check out upon arrival, approved, then rescinded at check out

we did not get breakfast either morning if our stay due to the renovations taking place

location, coffee available outside of the breakfast area.

the pool and exercise room were and added treat for me to spend time with my granddaughter

the breakfast was not good but with the friendly staff i going to say my overall experience was

it was very clean and the breakfast was good .

i like they have an inside pool!!!

more breakfast variety.

room smell weird like old furniture or dirty laundry

great breakfast

location and breakfast.

i like the location and parking

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

nothing they were remodeling so the pool and the laundry room was not available but

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

pool was great, staff was nice, rooms were very comfortable. great stay

there was a big rock in the parking lot and i twisted my ankle on it

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

housekeeping came to pick up laundry but never brought any

the room was sub-par, the wifi did not work at all.

non-smoking room had cigarette butts in the toilet

we did get a smoking room as booked.

only reason i believe it was clean is because i caught i glimpse of the laundry being done

breakfast choices close the door to the laundry facility

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

laundry, people

location & free unlimited shuttle the hotel is in a very safe neighborhood with everything you need within a

staff and shuttle drivers were amazing

shuttles

good quality motel with excellent breakfast

very little noise and breakfast in the morning

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

the laundry has become expensive - over $5 to wash and dry a single load

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

pool and hot tub were a hit for both the adults and kids

whether it s breakfast or a drink at the bar in the evening, they are fantastic

pool and hot tub were a hit for both the adults and kids

kids were in the pool area up until it closed

wide and clean. good price. facilities includig laundry and dry machines.

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

the laundry room is absolutely filthy, i don't think they know what it means to clean

especially because you are pet friendly

was nothing i didnt like only that there was somepepole that were loud and hanging out in the parking lot but

food , missing elevator, parking lot repair. stairway door repair.

the bar area was great the gym was awesome with the glass window

the breakfast guy takes pride in his food preparation and service

booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

the laundry room is clean

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

walked up to the desk again and she walked to the laundry room and got them

swimming pool was nice and clean the staff was excellent , and the booking staff made sure we had what we

we only had someone take trash and laundry and replace towels 1 out of 3 days

wifi was terrible

good parking and the staff were helpful

rash/folliculitis that i currently have on my leg after using the contaminated jacuzzi in the spa room i

the lady at breakfast could've been more pleasant

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

no pet fee, bed was very comfortable

the cost was reasonable for other surrounding hotels. the staff was friendly. free parking.

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

peloton bike and other great gym facilities

parking lot is small

it's a lot easier with kids to be able to just leave the keys in the room than stand in line