the lobby area was very clean, and they had on-site laundry and a fitness room

the hot water didn't get hot enough for me. no pool.

wifi nice

wifi didn't work, available channels was limited

more of a breakfast variety

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove

staff at night the woman that worked in the kitchen was touch my kids plate and food and it s a nasty glove

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

breakfast was outstanding and the staff people were great

the breakfast was amazing and complimentary

pool open

parking was free & felt safe due to the location

breakfast was good

it s location and having laundry room and everything i needed on the same floor

that the pool closed at 9

booked here because my kids wanted to swim i even called to insure the pool was being utilized

atmosphere and the pool was warm and fun my children really enjoyed our stay the whole hotel is very spacious

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

free breakfast

breakfast lacking several days had to request refreshing

the breakfast

advised of late check out upon arrival, approved, then rescinded at check out

laundry services were not available for regular clothes but they did gym clothes complimentary

they did not charge additional fees for my pet

did not like my pet

cost. carpet. parking lot

bathroom had a rainfall shower, our room had a little gym setup in it, the bed was comfy with fluffy

location was great. pool and hot tub were perfect.

pool was super warm, i actually went in and swam around before going into the hot tub

they said the pool was heated. it was not that warm

nice breakfast

breakfast was very good. location was perfect.

nice breakfast. friendly staff.

and the pool and continental breakfast add to an overall great place to stay

the beds were uncomfortable. the parking should be included since the room rate was high.

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

and the pool and continental breakfast add to an overall great place to stay

received a room on the ground floor with parking outside my window and next door to the laundry which was in

upon asking for more i was told to call down the next morning because laundry wasn t done

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

laundry room only had one washer and dryer, waited all night to wash my clothes

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

hotel was very close to my client, parking was easy, staff was helpful and friendly

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that

free parking. close to restaurants. clean.

location, breakfast, free parking, gym & i slept like a rock!

breakfast was very good

wifi connection was great as well as breakfast

and there was also people smoking weed in the parking lot in their cars at all times of the night

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

when i awoke to get breakfast i was told breakfast ended at 9am.

it could've been better breakfast

cleanliness and poor breakfast

the staff were nice and the lobby was clean. my family enjoyed the pool area.

dryer was not working in laundry room.

there was a guest laundry room so i could do my laundry

they even have an on site laundry for guests

breakfast could include a little more

my preference, but i would have liked to have eggs and sausage/bacon with breakfast

pool was not operational

didn t get up to have breakfast . hotel was very clean

breakfast was exellent

i liked the breakfast choices and the service was very nice

the space for breakfast is too small.

breakfast never had orange juice,no milk

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

the free breakfast was a joke

breakfast could have been better

only one day of breakfast when i paid for two days

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

s pet and was told we had to be on the smoking floor

my night of sleep was additionally interrupted by a car alarm going off in the hotel parking right outside my

pet friendly

there were no plastic bags for dirty laundry

the breakfast was great and the staff was very helpful

small pool. no hot tub.

very clean rooms, breakfast was cool as well

also used the gym and there were no wipes to clean off the equipment after use and the tv wouldn t turn on,

pool was too cold , no breakfast included

pool was beautiful but to cold

fitness center shut down

lovely staff, nice sitting area and pool

there was ni place to buy a candy bar or other snack

but the laundry room make noise from 12:12am till 6:15am

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

no whirlpool and the dryer didn t work in the laundry room

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

dirty, bad area and no parking for trucks. no wifi

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

there was ample [off street] parking

great rooms..... breakfast and staff

00 pet fee to get there and find out that it was $150

the website said it had free wifi a swimming pool a workout room and free breakfast which is what made me book

didn't stay one night i was robbed at gun point and my car was stolen from me in the parking lot of the hotel

nice hotel, well lit parking lot, friendly staff and clean, comfortable room.

hot breakfast every morning

excellent breakfast meals prepared

the location was great, with the new casino and some good restaurants nearby

free parking away from traffic

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

the breakfast wasn t what i expected it had nothing that i like to eat

good breakfast in morning

breakfast could have been better

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

more choices of snacks. laundry room size.soap for laundry.

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

onsite laundry & close to restaurants

no laundry room

i'm certain people smoked there before or they do the laundry together

the only thing i didn't like was the potholes in the parking lot.

the room serves, the breakfast

the parking spaces were taken up by cars with attached flatbed and high rise ladder trucks

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the

just didn t like how people was outside partying and drinking in the parking lot those are big red

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

room was clean and quiet with a well equipped kitchen

conditioner; you could hear every door slam by the staff/guests and everything happening in the gym

room was very clean and complete with kitchen (which we did not need)

great choices for breakfast

i also liked their variety for breakfast and that they had flavored creamer for the coffee

pool was open breakfast was great and it was clean and comfortable.

love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

the pool area was secure and clean

pool was open breakfast was great and it was clean and comfortable.

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

the breakfast was not good but with the friendly staff i going to say my overall experience was

the parking lot had a few strange characters outside and i was concerned that my car would be missing

the pool was a little smaller than i imagined

wish there could have been meat on the breakfast menu.

wifi wasn t working coach was dirty

room smell weird like old furniture or dirty laundry

breakfast

nice dining room, fresh and hot complimentary breakfast each day

they should serve hot breakfast to all guests

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

nothing they were remodeling so the pool and the laundry room was not available but

she took extraordinary care stocking all the options, heating our breakfast sandwiches, and carrying on

there was a big rock in the parking lot and i twisted my ankle on it

gym could have a machine

the breakfast they was bomb.com

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

our kids were very

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

wifi did not work

yhe room was fully clean and the wifi wasn't working.

i booked a non smoking room for a reason

only reason i believe it was clean is because i caught i glimpse of the laundry being done

breakfast choices close the door to the laundry facility

laundry, people

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

the pool was a hit with the grand kids

they accuse my kids of taking sheets and comforters .

pay for room service, just buy your own food, it was way too expensive to be that

it was nice the kids enjoyed themselves

the pool was a hit with the grand kids

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

fact that the wifi did not work at all

had to put towel in space to keep the air out as well as the strong smell from my weed smoking neighbors next

before i could stay in it with my pet i had to wash everything down, the counters, the floor

no issues other than maybe having change for laundry room

room service ate my food while i was out

the rates for pricing very reasonable an convenient wifi is great

i was there for my sister's funeral, there were liquor bottles outside on the parking lot near my car

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

location and early check in.

continental breakfast good

they could ve served breakfast

bandalism in the parking lot

nice staff and parking space.

the breakfast! please add more items!

didn't like the fact that the pool was not open for our enjoyment ,but we had a jetted tub in room,so that was

pool was closed.

there were kids screaming and running up and down the hallways all day and night

works in my room, broken air conditioning, broken bulb, room smell like weed, kids running all over the place,

the gym had a nice variety of equipment

for kids/adults i would recommend grits as well & a waffle maker

for kids/adults i would recommend grits as well & a waffle maker

breakfast was exceptional

really- construction took a few parking spots in the front but that can t really be helped, there was still

the breakfast could have been better.

pool closed but did let us go next door and swim

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

the attendant for the breakfast was overly aggressive and harassing

property was very clean and i liked the free parking

pool and weight rooms were clean and welcoming

they ran out of plates and juice glasses and a patron had to walk into the kitchen to ask for replacements

pool and hot tub usuage it would ve been nice to use before and after my fight

we liked the extra space with the kitchen area and full refrigerator

it was very clean and home feeling. the breakfast was very good. i d stay here again.

didn't get to use the pool but look very relaxing

beautiful place, friendly staff, breakfast and vending machines

they allowed us to have an early check in and late check out

the staff is very nice and the breakfast is good too, included in the reservation, with several options, it's

the parking lot is small and hard to access, everything else was great.

non-smoking i had to step outside

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

i thought i heard construction happening in the parking lot but it it was large trucks

smoking room and the non smoking rooms were next to each other, which i didn't like much because

wifi was poor it had a weak signal and disconnected often

hated i was across from laundry room

good wifi

great variety for breakfast. the pool was also nice and actually heated.

very friendly staff, great breakfast, clean. good beds

i loved that they serve breakfast and their indoor pool was empty every time i used it

wifi was almost nonexistent

parking close to your room

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

the wondering of random people near the parking lot

customer laundry room

the staff was friendly nice continental breakfast quiet just overall comfortable

location and safe parking.

pool was closed and so was the breakfast area due to remodeling

extremely friendly staff and great breakfast

the lobby was very nice and there was a nice bar and staff was very nice.

also the parking was

food at the bistro bar exceeded my expectations

the pool is dingy. needs a good scrubbing and a new set of filters.

pool had an ovey chlorinated smell. way to strong but that was the only negative thing.

staff was very friendly, rooms were very clean and a nice size, and breakfast was excellent every morning

room had a kitchen front room area and bedroom area everything i can ask for room was nice and clean i asked

i had to clean the kitchen and bathroom myself they were both dirty i was very disappointed

the breakfast offering had a variety of options to meet all our needs

the staff were very friendly and helpful and the free breakfast exceeded expectations

we only had someone take trash and laundry and replace towels 1 out of 3 days

rash/folliculitis that i currently have on my leg after using the contaminated jacuzzi in the spa room i

only 15 minutes from the casino we were going to see a show at

was located closely to horseshoe casino and staff was very friendly and helpful

the pool was clean and the perfect temperature

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

parking can be hectic if the ramada venue is being used there guest take over

wifi at all

location to casinos!

no onsight laundry like many other places have

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

of airport shuttle service is one hour early in the morning

bed was very comfy, free wifi, and close to shopping.

my kids enjoyed the pool and we all had a great time

the laundry room is clean

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

walked up to the desk again and she walked to the laundry room and got them

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

location and staff, pool

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

no laundry room that i can see, snacks over priced

it s always huge, clean and laundry on site

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

laundry machine didn t work add the staff was not friendly

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

all the workers in the laundry room were on their cell phones and playing music

breakfast was good

space in the room breakfast was good refrigerator small but okay good service

hotel laundry dryer was not working

have any towels in it when called night front desk states that there is no one right now at the laundry to get

the breakfast and friendliness

granted, it was new year's eve and there were a lot of families there with lots of kids

breakfast was very good and the hotel was nice and clean the staff was helpful and professional.

new updated and very clean. good parking and location worked well for our planned activities.

cleanliness and beautiful decor. friendly staff! the breakfast bar was great!!

breakfast hot

weekend we stayed at this holiday inn their pool was closed for some maintenance reason

pet friendly and the location as we were visiting family in lockport

staff, beds, wifi, laundry facilities

can see daylight throw the bottom of to door sound proofing sucks not pet friendly not a lot of space for

you were able to bring your pet without an extra fee and was not noticeable that there has been pets in the

no refegirator, poor wifi.

staff, beds, wifi, laundry facilities

the free breakfast was fantastic

it was terrible getting the cart to the car which was at the other side of the parking lot

didn t feel safe in the parking lot

the pool and the staff were very nice. good breakfast too.

i didn't know they had a bar until the last day. outdoor pool in march.

the kitchenette and laundry

vending machine, laundry room if you need to wash

good room setup, laundry facilities

oh it had a laundry basket

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

so, i was in the middle of chicago with two kids and all the places were more than 300dls per night

kids running up and down the hall

wifi is poor

and kids under 12 eat free

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

i come here because it's so clean, quiet and good breakfast

breakfast was good, loved the location

location made us a little nervous when we noticed all the carnival trucks and equipment in the parking lot but

access to a guest laundry room

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

pool area was relaxing-would have loved a hot tub

hotel bar/restaurant was a complete failure

very friendly staff. great location. easy shuttle to airport.

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a