sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

would've preferred a hot breakfast and an outdoor pool.

everything. from staff to rooms to breakfast

very ckea. friendly staff. very good breakfast.

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

they don't pick up dirty laundry

spacious rooms with full kitchen and living area

the pool was very cold

however the coffee in the breakfast room was delicious

was very disappointed ud83dude1e in the advertisement of a bar & restaurant( not open~no bartender on staff),

the breakfast was great, the beds were so comfortable, & the

also, the breakfast was amazing

breakfast was great

meat for breakfast.

was excellent, the pool was nice , the staff was great, and the hotel was very clean and modern

the room was spacious and looked out over grass and a pond, not a parking lot

pool was down

pool cuudve been larger

comfy bed. super clean. great pool. nice staff.

did not use the pool/hot tub but looked inviting

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

i wish you had laundry facilities!!

location and suite set up. free breakfast was nice and large parking lot that was well lit.

the pool is never open for the kids

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

on your right is the breakfast nook

the pool opens late

pool wasn't open & no breakfast.

i will most definitely be back soon & the breakfast was good, but could've been a little bit better

service, facility was not clean,laundry room tiles broken ceiling cracked

to update washer and dryer for guest laundry

the room was large . the kitchen staff very helpful

pool area was very clean & plenty of towels

everything was great the reception, the room and of course the bar !

theres a laundry available , $3

laundry room

breakfast was wonderful

nice breakfast

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

close to where i park my truck

breakfast area closed, elevator may need some repair, hallways needed to be cleaned, parking lot is in disrepair

it was clean , staff was friendly, room was adequate , enjoyed the free breakfast

no continental breakfast like the ad false advertising on that

needed to do a much better job plowing/shoveling/salting the parking lot.

waffles for breakfast

outdated bathroom. beef up the breakfast bar a little.

modern look & feel. comfortable room and clean . pet friendly.

the hotel allows pets which is a blessing for some travelers but a curse for others

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

family friendly hotel with activities for kids in mind

i really liked the amenities, especially the basketball court, swimming pool, and grill area

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

laundry room big piles of lint on

extremely outdated, and there were also stains in the kitchen. it looked very old.

breakfast was very basic but the front desk staff told us that up front so we wouldn't be

liked having the kitchen facilities

the only negative was breakfast

they also had vending machines and laundry accessible

my husband observed some illegal activity in the parking lot also

the hot breakfast & pool it was so close to the romeoville hall where we had a 3day

the staff, the people hanging around in the parking lot.

the property kept the parking lot and driveway clean and salted

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

in general, i was pleased, even managed to do the laundry

the pool and gym were well maintained

the comfort feel of the staff,am crews also the pm crews, managers to laundry. 10 star

loved the swimming pool

wifi and cable can be better

super clean, brand new, quiet, friendly staff, roomy indoor pool, jacuzzi, free breakfast, right off the highway

the wifi is very slow and poor connection

but if you are looking for a clean, comfortable, affordable hotel with an indoor pool, laundry facilities,

the room smelled stale like dirty laundry

laundry, ice machine available

breakfast could have been better

breakfast would have been much better with an egg option, but this was definitely a no frills stay

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

the surroundings are so quiet and nice, you are welcome, parking is easy

was really good, but we couldnt have breakfast in the hotel due to covid19, even the gym was close for the same

room was pretty small and no room service

facilities, including gym were better than expected and loved how spacious bathroom was

not find laundry??

laundry room was too far away and a little bit dirty with older machines

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry facilities worked fine

the bed was comfortable. price was good. parking was easy and available. room was quiet.

way to go from the parking area to the entrance

my kids were sad to see the pancake machine was down when we stayed.

no window shades in pool room. smart tv didn t offer access to netflix, etc.

too many people in the pool area

comments said pet deposit was $25, but when checking in i found out it was actually $75 for a pet under 50 lbs

laundry machines are not clean

keep clean in hall and laundry is very flithy

no pool or laundry

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

laundry out of order

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

love the breakfast idea also $10 for adults and free for kids

location was perfect for me close to my friends muay thai gym

toilet kept stopping up bathroom wasn't that clean and it kept charging me over and over for a pet

outdoor pool not open on sweltering weekend

breakfast didn't start early enough for me

wifi barely works. they advertise free breakfast: you will get coffee and muffins..?

there was no eggs bacon or sauages for breakfast not a big selection

free continental breakfast was a real plus

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

parking lot was cleared great

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

no free breakfast ☹️ maybe kids should be able to eat free something

shower wasn t clean, and neither was the gym, unfortunately

next to the elevators and i could everyone using the elevators and it was until midnight that my kids were able

the kids were having fun loudly in the hallway after 10:30 pm

room service lots of restaurants within walking distance easy highway access

they accommodated my request for a late check out 2:00 pm, even

nice clean hotel, staff very friendly , nice bar and bartenders very attentive

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

parking is easy

the kitchen, never stayed in a hotel with one

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

i was sad i was unable to use the pool

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

i ordered a glass of wine at the bar & it was $17

gym needs to be modernized and better fitted out

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

pool is outside only but clean and nice

nice pool area, friendly staff. only a 30 minute drive into the city.

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

location, great pool.

bathroom was downstairs ,should be by the pool side

was wonderful, kids loved the warm cookies

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

occasionally kids running in the halls

occasionally kids running in the halls

wifi was terrible

location, facilities in general, room, breakfast and restaurants around the area.

of course the kitchen being closed due to covid was disappointing but not an issue that anyone could have solved

room service delivered order wrong twice

i was particularly impressed with the wonderful breakfast.

everyone was great and friendly. bar staff was awesome.

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

friendly quietness you can do laundry there at a reasonable price it has a pool and

the laundry room floor was filthy

the wifi stopped working but it may be due to weather conditions.

no pool or hot tub

the service in the bar was almost non-existent

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

did have a working pool which my kids enjoyed

good wifi connection

some parts of the facility like the gym were a little dated and furniture in room a little worn.

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

very clean, nice pool, decent breakfast, good coffee,

would have loved a hot tub in pool area

laundry facilities, washers take long

i like the continental breakfast

not big selection on breakfast

they need to hire better room service. there were hairs in the bed.

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious

t work in the gym, i tripped on one because the belt wasn

employee who works in the bar & restuarant provided excellent customer service

nice that there's a bar in the lobby (though we didn't use this)

i loved the salt water pool.

breakfast, laundry service, pool, extra space

is good, and there's a target right in front, which is very helpful if you're traveling with kids

the kids in my party was very disappointing about the pool

wifi wasn't working could not watch anything on network tv

my kids enjoyed the pool- extended hours, love that

good breakfast and free laundry

the laundry facilities leave much to be desired

the location was fine, parking was easy.

i liked the gym. it was roomier than most hotel gyms and had a variety of equipment.

no gym or hot breakfast

sad that the pool was still closed

indoor pool for the kids

kids everywhere, noisy at

nice space and facilities. the lobby and bar were a nice combined space. staff was friendly.

the pool was clean but small

the wifi was so poor. i couldn t search for things online.

i was sad the pool was closed

staff was pleasant, parking easily accessible, room clean & beds decent

the pool was out of service witch that was the reason for booking.

room was comfortable and breakfast was good

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

the laundry room is absolutely filthy, i don't think they know what it means to clean

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

wide and clean. good price. facilities includig laundry and dry machines.

1st rime guest. was impressed with the kitchenette

understand that the place is under construction, but it looked abandoned when i pulled into the parking lot

the rear door to the parking lot was not locked and didn't even latch

pool was open

good breakfast

pet friendly

pet fee was more than the room

location and having a kitchen

free breakfast, free wifi an proximty to top golf

00 to bring a pet was way over the top

room was big and had a full kitchen

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

parking lot is small

kids loved the breakfast

the breakfast was done very well for covid

i loved that i could do my laundry too

friendly staff, great breakfast and the swimming pool.

the breakfast had little to offer for those eating a plant based diet.

was hoping for a hot breakfast if maybe eggs and bacon

they had an indoor pool and cocktail bar in the lobby

having guest laundry and a snack bar was convenient

staff, the free laundry for guests, the room, the location

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

we enjoyed the service and friendliness of the staff at the bar at

place, with the refreshments and evening bar just next to the reception

free laundry

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

good amenities- self-serve cafe, free laundry, workout room

nice facilities - laundry room, gym

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

clean, spacious and laundry facility

the wifi was decent put not good for streaming a movie

the hotel was very nice and has an awesome swimming pool.

my kids loved the breakfast variety

loved tha pool beds felt great

the laundry facilities were dirty and loud, breakfast isn t really a breakfast

laundry needed to use quarters and we didn't have any and it was hard to find a coin machine

ample parking.

my grandkids love the pool

was a comcast issue & no tv or wifi for the entire stay, looked specifically for a room with wifi

also, the laundry room needs ac and needs new equipment because its not the best

there was a little bit of difficulty getting quarters for the laundry as well

didn't like that it doesn't have free wifi access which is a major downside to this establishment

bed was comfortable, the room clean and free wifi

frig, wifi, microwave, parking,

problems wifi got overloaded on evenings an ice maker did not work

pools open(we didn t use), parking sufficient, and staff was friendly and helpful

everything was close from parking, to our room, and breakfast.

pool water was warm and inviting for our 3and 4 year olds, continental breakfast had a great

great breakfast spread on the house

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

the pool was nice, the rooms were great, the staff was helpful!

unfortunately because of all this coronavirus we're unable to get room service

requested to have the pool temp warmer

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

i had a great stay at this location. very clean rooms and kitchen was amazing.

i went over there and he was a group of like 50 people especially kids and when i tried to eat the food it was

but no complaints from my kids on it

the pool was so nice and clean too

bed was comfortable. i liked the choices for breakfast. it was extremely clean.

i love it no complaints breakfast was really good the room was nice and had a full kitchen

i really liked the little kitchen area in the room

breakfast was great. i liked that three mornings in a row were different varieties of food .

outdoor pool was closed.

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

guest laundry

they charge for parking

wifi cost and i wasn t aware

they charge for parking, so be prepared for that

need to pay for wifi

we liked the seperate living room with sofa. the heated pool with adult swim was great.

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

prices were good, facilities clean, rooms and pool very nice

parking wasn't the best. but it was a wedding weekend

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

hotel had laundry facilities

kudos and thanks for having laundry on site

no laundry room.

no laundry

i am not complaining they do not have guest laundry

there was no laundry room but in all it was a great stay.

needs updating and laundry room

parking was free which is always a plus

how small the fitness center was and bathroom

i also noticed people hanging out in their vehicles in the parking lot

continental breakfast, tv channels, wifi and parking

enjoy breakfast

quiet area, big size of room, plenty of parking spots

available was the pool but this was remedied with the pool available to patrons right across the parking lot

the pool was not ready although they did provide us with an alternative

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

the kids really enjoyed them too

there was more parking at the front of the entrance, had to park in back one night and it was dark and had to

the room was very nice. loved having separate bedrooms a kitchen and living room!

the pool was not clean.

the pet charge of $100 for the stay seems excessive.

pet friendly, location

the cocktail bar had a very chill vibe with amazing drinks, and very personable and knowledgeable mixologists

room service was quick. the spa was lovely

elevator from parking lot was not working.

the parking

the property was clean and i appreciated having access to the parking garage

very little i did not like. did need plastic laundry bags !

a great bonus was the self-service laundry room very convenient for longer stays

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

housekeeping was folding laundry in a conference room

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

this hotel /resort is beautiful, the golf course, the staff. perfect weekend runaway.

i took my kids there for the first time for labor day weekend, and they absolutely loved it

very responsiveness for room service even during busy time

everything was very nice, the rooms, wifi, lobby. thank you!

i love the new look and was able to rest no kids running around

bar was superb and stay was comfortable and enjoyable as always

the bar could be open later and earlier possibly

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

bed looked comfy enough, kitchen was as expected

the wifi internet is poor or does not work

tv should be updated that you can access streaming services especially with kids

love the shuttle service provided. the staff was very accommodating and professional.

pool and workout area, sauna, hot tub were great

clean place, perfect location, and pet friendly

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

no laundry facilities

laundry would be nice.

no laundry service

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

main entrance is very narrow and through the laundry place

great kitchen and laundry.

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the laundry room and it was quiet

laundry

lack of laundry items available for vending.

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

it was safe and fun for my kids and i to relax

no hot breakfast

did not attend the breakfast.

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

there were no laundry facilities.

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

no laundry onsite

the room was still at rose petals from people before us

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

the facility's bar and snack shops still closed but this is a great spot for a business traveler

beautiful courtyard and good size pool for the kids

breakfasts wasn't worth the money to high and the kids didn't like it

it was easy to find the hotel and navigate parking, check-in, etc

only one restaurant was open!!! only one bar was open! weird for such a large facility

it has a great casino

attached to the casino.

the bar had last call at 10 which was annoying

were in suite 221 returning for second day to find no room service

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service

i loved the pool

the breakfast was fantastic and a great value!

hallway carpets on first floor very dirty.

the rooms are amazing free breakfast free laundry 24 hour pantry

loved the free laundry and gym facility

they even have free washers & dryers for guest laundry

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

kitchen dvds players, free laundry

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

laundry was extremely dirty

there was a coin-op laundry room for guests, but only one washer and two driers available

hotel was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where

not enough parking!

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

hallway on 2nd floor smelled terrible from the laundry area.

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

clean swimming pool rooms lobby area and great breakfast

the lounge, bar and fireplace were wonderful

the kids got in and then right out shivering, so that was disappointing for an indoor pool

i should've sent everything back but the kids were hungry

it was kids and dog friendly as well

pool and hot tub

the laundry has become expensive - over $5 to wash and dry a single load

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool

too many kids

the gym is poorly equipped and two of the pieces of equipment don t work

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

breakfast was amazing, orchistratied by a wonderful woman named diane who was very friendly with me

very clean great breakfast very nice staff and the beds are like sleeping on a cloud.

very clean, great location, good breakfast and friendly staff

employee who worked in the breakfast area was very friendly and helpful

i went with my 2 pets (cat and dog) and we didn't have any trouble

shower temp not hot enough. kitchen cabinets poorly installed. hvac unit extremely noisy

the kitchen in the room was nice.

room with kitchen

clean, super nice staff, very pet friendly

location and the fact it had laundry

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

laundry room

laundry is also available with purchase of detergent there