more choices of snacks. laundry room size.soap for laundry.

i'm certain people smoked there before or they do the laundry together

no laundry room

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

laundry strewn down the corridor

the room serves, the breakfast

i liked the staff, the room, and breakfast was great for the price.

the breakfast is great there

the only thing i didn't like was the potholes in the parking lot.

breakfast close to early

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

breakfast was nice

i do wish the hotel served hot breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building

room was clean; had secure wifi; composite flooring-no carpet.

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

vagrants sleeping on the laundry room floor

free wifi wasn't transmitting so i called the front desk and they solved the problem quickly so i could

wifi was good and the carpet on the floor was nice

the parking was convenient

and no warning given by the staff or a suggested alternative parking that was safe

excellent breakfast meals prepared

free parking away from traffic

liked the amenities: gym, free parking, streaming access and complimentary breakfast

huge, nice, clean and comfy bed, great room, everything clean, wifi works, bathroom all good, i can highly

parking. vacant building next door

wonderful staff. it had a great breakfast. the room was clean and comfortable.

building is need of a facelift the carpets are old, there's paint peeling, the pool and gym are inoperable

only down is the pool and gym are never open

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

it was very clean and the breakfast was good .

more breakfast variety.

clean pool service atmosphere comfy spacious

the pool was a little smaller than i imagined

have not done anything to update the pool area

room smell weird like old furniture or dirty laundry

carpet, bad neighborhood, people hanging out in the parking lot, foyer by elevator and elevator itself were

location and breakfast.

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

both location and breakfast was great!

nothing they were remodeling so the pool and the laundry room was not available but

property was clean everybody was nice the room was clean and beautiful the food the breakfast food was

room was nice and clean,and the linens was clean. breakfast was good.

made me nervous as a single mom traveling with young kids to walk into an open, dark room

the breakfast they was bomb.com

pool was closed

breakfast didn t have much, but the hotel itself was very clean

the was a young lady working in the kitchen area who said her name was child of the most-high; her personality

time was extremely to loud, kids running up and down the hallway, people partying and looking like drug heads

personnel: very friendly. parking space: monitored price is not vey high, so that is okay

housekeeping came to pick up laundry but never brought any

towel in the bedroom i asked for additional towels and was asked to walk to the laundry room to see if any were

of all i requested a non-smoking room with double bed & a bathtub

i booked a non smoking room for a reason

wifi not good

and hit the road home told the kids to put everything we took in the room i m the laundry

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

i also was able to do laundry before leaving, that was great

laundry, people

behind the reception desk was laundry room having door towards reception desk

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

couple annoying things that were going on was the pool was in

parking was free

the hot continental breakfast was unexpectedly tasty!

was not a fan of the breakfast menu

no issues other than maybe having change for laundry room

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

room service ate my food while i was out

the view is good and parking is good

location and early check in.

breakfast was good. room was okay. front desk staff rocked.

there was no early check in

lots of sketchy looking folks hanging out in parking lot

no side exit if parking lot is full

property was very clean and i liked the free parking

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

no pool due to coivd 19.

the breakfast could have been better.

the staff is so accommodating!! breakfast was excellent! thank you for a great stay!

the room was old and walls cracked had a smell not enough towels not enough parking for guests

pool was open breakfast was great and it was clean and comfortable.

the property was very nice, good wifi, overall a great stay.

great morning buffet, comfortable bed, good water pressure in shower and good wifi .

the 24-hour gym was a nice added bonus

loved the breakfast, gym and the room's kitchen area.

ww were happy to see that the pool was open

very clean good location excellent breakfast

breakfast was great also

in the spirit of constructive criticism i would suggest a better and more utensils in the kitchen

breakfast was good

nice place and the room was clean. late check in was nice. parking was easy there.

accessibility from parking garage

it was clean the staff was nice the food and drinks at the bar were nice.

we liked the 2 beds plus pull out couch so the kids didn’t have to share

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

room the front and breakfast area super clean

parking spaces in the front of the hotel

the size of the room was excellent & my kids loved it!

the pool was not open

the lobby area was very clean, and they had on-site laundry and a fitness room

more of a breakfast variety

need pool and jacuzzi for customers to use.

rates are to high and with no swimming pool

wifi nice

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

we were also across the hall from the laundry room

location, free breakfast and parking and laundry facility

no wifi hvac system was terrible front desk staff

breakfast was amazing

the pool is closed. there is no reason posted as to why the pool was closed.

breakfast was outstanding and the staff people were great

parking was free & felt safe due to the location

make signage from the tributory road more visible (from the traffic light to the back parking lot entrance)

it s location and having laundry room and everything i needed on the same floor

the pool was clean, and was quite

booked here because my kids wanted to swim i even called to insure the pool was being utilized

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

did not like the fact that the indoor pool was not available but upon making reservations did not state that,

we only had someone take trash and laundry and replace towels 1 out of 3 days

everybody was so nice and friendly. the breakfast was great.

wifi only functioned with android devices

the pool was great for the kids and the courtyard was nice

kids loved the pancakes

laundry right outside my door was a little noisy but thats room specific. beyond that was fine

quiet. accessible to highway, early check in. cleanliness. tvs windows

location easy to reach from casino

location to casinos!

staff was friendly... close to casino

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

advised of late check out upon arrival, approved, then rescinded at check out

location, coffee available outside of the breakfast area.

parking lot

(breakfast) the morning manager was less than attentive

walked up to the desk again and she walked to the laundry room and got them

the laundry room is clean

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the

no coffee pot, no do not disturb sign, no dirty laundry bag, no ironing board - coffeemaker & doorknob sign

they allowed a little early check in.

the room was clean, the pool was heated && clean, the staff was nice && helpful.

staff was excellent, free parking, and free shuttle to and from the airport.

the gentleman who shuttled us around was extremely nice, so was the woman who

did not like that the room service were not answering 15 minutes before it was to end

i also ordered room service(we weren't offered a kitchen menu upon check in and the doubletree alsips website

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

i wouldn t let a pet roach stay there

fact that the wifi did not work at all

room reeked of smoke and was non smoking room

laundry services were not available for regular clothes but they did gym clothes complimentary

pet friendly

bathrooms need upgrades & elevators replaced & parking lot needs to be paved & striped.

when i checked out there was an event and when trying to exit the parking lot there's only one exit and i think

no one told us about wifi - do you offer free wifi

hated i was across from laundry room

parking situation could have been better

pool and workout room are nice, and i would definitely stay here again

no wifi in our room.

i loved that they serve breakfast and their indoor pool was empty every time i used it

weak and bad breakfast. no laundry

the pool was not open, and the laundry facilities were also broken on the floor

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

received a room on the ground floor with parking outside my window and next door to the laundry which was in

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

location was great. pool and hot tub were perfect.

nice breakfast

breakfast was very good. location was perfect.

they said the pool was heated. it was not that warm

stayed 2 nights and room service didn't even come to our room

pool was very cold couldn't enjoy it with the kids

was a convention going on, when we came back there was no parking - a food truck and semi had taken available

it was excellent but the breakfast stood out.

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

this hotel was in a good location, clean, and had a great breakfast

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

they have a pool and gym, which i did not use

to 3:00 and it was 2:00 i explained that to the lady and she got right on it and let me do and early check in

this time, no security riding around the parking lot and they should do a better job at who they let stay, it

had problems connecting to the wifi

breakfast offerings had a good variety for all most plans

wifi wasn't comfortable to use

and free parking space

customer laundry room

could use more parking

staff was great as well as the location. plenty of food options nearby. plenty of parking.

the visitor center , well lit and right by wendy’s they are very accommodating and gave me a late check out

great breakfast.

food at the bistro bar exceeded my expectations

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

the indoor pool was ice cold.

the lobby was very nice and there was a nice bar and staff was very nice.

pool was out of order

i was booked for the one in hammond indiana and got all the way there for them to say the pool wasn't working

staff was very friendly, rooms were very clean and a nice size, and breakfast was excellent every morning

the pool being closed

pool was under maintenance and i wasn t told until i got there and paid

front desk staff was quite helpful in accommodating our special request regarding packing to-go breakfast food

all the workers in the laundry room were on their cell phones and playing music

second floor laundry and ice machine out of order

location was convenient to the train station, laundry and freeway

and the beds were comfortable, easy access to and from room, plenty of parking, close to plenty of amenities,

breakfast could be later in the morning like 10;30 but it looked good.

have any towels in it when called night front desk states that there is no one right now at the laundry to get

hotel laundry dryer was not working

breakfast was amazing

love the breakfast

kids were chocking on the pool water

staff, beds, wifi, laundry facilities

no wifi connection to some of the rooms

wifi no tv for entire 3 day stay , tv intermittent no world cup available , wasn t told upon

floor, dirty ice bucket in room and no ice bag for bucket, poor water pressure, noisy in the parking

that it is pet friendly and the location it is at.

i liked the room had a full kitchen and extra linen in the closet

breakfast was great, turkey sausage wasn't apart of the buffet

breakfast, clean, kitchen,friendly personal

staff is amazing, the breakfast was delicious, and the room was very comfortable this is my favorite hotel on

my key to the fitness room didn't work.

staff was super friendly the pool was well kept and clean

no indoor pool or jacuzzi suites

was clean, comfortable, pet friendly, staff was friendly and helpful

the swimming pool

i didn't know they had a bar until the last day. outdoor pool in march.

laundry was a pain

the bed and the spa bath.

pool was not open, we had hoped the children could have been able to swim

very friendly, clean and comfortable. great breakfast.

good service, great breakfast, nice gym. the room was very clean

i could not get ice, ice maker was not working because of the remodeling and could not use laundry because of

also, the breakfast was superb

wifi was not stay connected

late check out

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

lack of parking

room was spacious, very clean and breakfast was delicious

pool closed

breakfast was delicious staff was very helpful and kind

wifi wasn t easily accessible so my phone was lagging a little disappointed

pool, gym, laundry, & business center on site

i like the staff they re so helpful and friendly i like the business centre and the laundry

nice and respectful staff, great prices on laundry and vending machines

the external door out to the parking lot was propped open

the gym was close

no onsight laundry like many other places have

yes wasn't told shuttle stops at 10. and had to pay for taxi to get there

the guest was very loud kids running in the hallway could not rest.

room service was great and worth the price

staff were so friendly and welcoming, the facilities such as the gym and pool were very nice to use and very

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

room , lobby and breakfast exceeded our expectations

even though only staying for 3 nights, awesome to have own kitchen (large fridge not mini) because of my specific

were friendly breakfast was included with a variety of foods offered did not use the swimming pool but it looked

conditioner; you could hear every door slam by the staff/guests and everything happening in the gym

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

but the laundry room make noise from 12:12am till 6:15am

no whirlpool and the dryer didn t work in the laundry room

we enjoyed the pool and outside setting area

pool was too cold , no breakfast included

we would have been notified that the pool was closed

fitness center shut down

lovely staff, nice sitting area and pool

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

locally convenient, pet friendly, great staff,minimal breakfast

accessible & pet friendly

we went out for breakfast.

there were no plastic bags for dirty laundry

red head lady very kind to my kids

parking was good too

nice swimming pool, but we did not have a chance to use it

love that i was really clean everything look nice the pool was clean bed comfortable everything was just

the rooms in the back of the hotel doesn t have wifi so that sucked

free parking

non-smoking i had to step outside

i thought i heard construction happening in the parking lot but it it was large trucks

room was 'non-smoking' but smelled like it had been a smoking room for perhaps the 100 years before this one

had holes in the walls and very dark room, only one single bulb in room and one in bathroom, no wifi and in a

parking close to your room

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

the wondering of random people near the parking lot

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

there was a guest laundry room so i could do my laundry

they even have an on site laundry for guests

dryer was not working in laundry room.

breakfast due to covid-19

no breakfast

wifi connection was slow

pool area was fun and clean

pool was not operational

the pool was a welcome relief after a long day

pool was amazing

location is very shady, there were huge pot holes all over the parking lot, our bed sheets and comforter had

the pool was filthy with a yellow rim around the top

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

pool not usable, nasty dirty, staff consist of one person at desk, he has ran up stairs to see the

only one day of breakfast when i paid for two days

it s always huge, clean and laundry on site

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

laundry machine didn t work add the staff was not friendly

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

vending machine, laundry room if you need to wash

oh it had a laundry basket

good room setup, laundry facilities

the kitchenette and laundry

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

how it looked overall, the rooms, lobby, gym, etc

the shuttle driver and all other staff were friendly, courteous and helpful

no breakfast, no bar (we booked this hotel thinking they had both), and no pool.

00 for a candy bar that the desk attendant told us was $2

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

laundry facilities for cleaning clothes.

love that they had a laundry room for guest

better access to laundry services.

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

suggestion: put a change machine in the laundry room; or better yet, the laundry machines to your room card