with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

was disappointing, didn t have a good variety for all visitors, pool was small which is ok but didn t like

kitchen

little tricky goin thru parking lots to get to

breakfast was wonderful both mornings

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

no whirlpool and the dryer didn t work in the laundry room

but the laundry room make noise from 12:12am till 6:15am

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

we enjoyed the pool and outside setting area

lovely staff, nice sitting area and pool

pool was too cold , no breakfast included

pool was beautiful but to cold

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

breakfast area was really really clean

45$ for pet fee is steep, pretty sure most toddlers make a bigger mess and noise at no charge

accessible & pet friendly

this time, no security riding around the parking lot and they should do a better job at who they let stay, it

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

sleep inn before it was really nice and clean and it smelled so good all threw the hotel nice the breakfast was

breakfast offerings had a good variety for all most plans

you check in late evening hours, parking may be limited

there were no plastic bags for dirty laundry

the pool was a bit murky but i believe it was from recently poured chlorine

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

so spacious and very clean. breakfast was great.

one drunk or high guy goofing around in the parking lot pretending to be tough but was kind of funny to see

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

breakfast was very good

enjoy the fact it was in a good location and the beds where very comfortable the jacuzzi and the pool was great

was not able to utilize the pool or hot tube because there was so many kids on this day

the pool was not open, and the laundry facilities were also broken on the floor

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

received a room on the ground floor with parking outside my window and next door to the laundry which was in

laundry room only had one washer and dryer, waited all night to wash my clothes

upon asking for more i was told to call down the next morning because laundry wasn t done

the parking

we did not like that the pool was an open and the food is not great.

location, swimming pool, cleanliness.

nice breakfast. friendly staff.

thought there was a hot tub, pool wasn't heated

location and breakfast selections were nice.

just that due 2 the corona virus mess the pool n breakfast had been closed

because of covid the breakfast was dry cereal and fruit. no room service because of covid

pool closed

clean, comfortable bed and excellent breakfast

laundry services were not available for regular clothes but they did gym clothes complimentary

convenient location free parking

$100 non-refundable pet deposit for a

services were not available for regular clothes but they did gym clothes complimentary everyday

i liked everything about it. maybe a complimentary breakfast

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

was not a fan of the breakfast menu

the breakfast

one is very disappointed breakfast and one star

pool and workout room were both closed but it posted online then i called and was told they were

love the clean rooms and areas. pool was perfect. great breakfast. friendly staff

love that it comes with breakfast and the room was clean and the pool

the breakfast choices were equal to many other more expensive hotels

the property was very nice, good wifi, overall a great stay.

pool was open breakfast was great and it was clean and comfortable.

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

no fridge or laundry facilities

wifi connect all my electronics continue to tell me avoided poor connection

there was no gym and when i asked the staff said they had not had one in years

i wouldn t let a pet roach stay there

closed gym closed no breakfast all those things should be stated on the site page that was disappointing

he was personable and took the time to get pools toys for our boys

they accuse my kids of taking sheets and comforters .

the front desk people did not explain clearly about getting the shuttle to the airport.

they also have a gym and swimming pool

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

dirty napkins under the bed, a water bottle and a kids toy

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

i love the pool i love the beds i love the staff i love everything pretty much

staff at night the woman that worked in the kitchen was touch my kids plate and food and it s a nasty glove

having a hot breakfast

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

the pool was on maintance, but that s a minor detail.

the hotel was immaculately clean, breakfast was great and the location was perfect.

pool out of order.

online registration said there was a pool. the pool on site is unavailable

breakfast was outstanding and the staff people were great

the lobby area was very clean, and they had on-site laundry and a fitness room

that the pool wasnt working

parking and didn't have hot breakfast

rates are to high and with no swimming pool

wifi nice

it s location and having laundry room and everything i needed on the same floor

kids are running from room2room slamming doors all night

were kids and teenagers running around knocking on people’s doors all night long

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

was near the elevator which was great for the kids and also the pool was open for the family, early and closed

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

i did not get up in time for breakfast

(breakfast) the morning manager was less than attentive

the breakfast

advised of late check out upon arrival, approved, then rescinded at check out

the manager was rude about the parking on the property

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

i thought i heard construction happening in the parking lot but it it was large trucks

non-smoking i had to step outside

the rooms in the back of the hotel doesn t have wifi so that sucked

very clean, looks like a new construction, very comfortable. great breakfast

i pool was broke

while the ground floor was nice, was located near the pool and often had a heavy chlorine small

breakfast hot

the front desk in the evening even called her husband to get directions to a park i can take my kids to

parking close to your room

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

no parking because most of it all blocked by construction dumpsters and vehicles

wifi was almost nonexistent

the wondering of random people near the parking lot

no laundry room that i can see, snacks over priced

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

it s always huge, clean and laundry on site

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

more choices of snacks. laundry room size.soap for laundry.

i'm certain people smoked there before or they do the laundry together

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

no laundry room

laundry strewn down the corridor

the room serves, the breakfast

of the food that was brought out from the kitchen to the serving area was cold

the breakfast is great there

i didn t like the smell and the wifi was bad.

the kitchen with a fridge so that i could keep my soft drinks cold

no issues other than maybe having change for laundry room

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

vagrants sleeping on the laundry room floor

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

my only disappointment was that the washer in laundry area was out of order

they need to have a coat rack and give you more wifi time...

wifi connection was horrible

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

room was clean; had secure wifi; composite flooring-no carpet.

breakfast could have been better

breakfast was nice

all over the parking lot and front door

there was no early check in

lighting in the parking

early check in

i forgot my freezer breakfast

and no warning given by the staff or a suggested alternative parking that was safe

the parking was convenient

parking lot usually gets full pretty quickly and they didnt really stock the room

excellent breakfast meals prepared

breakfast was good

no onsight laundry like many other places have

free shuttle to airport

no shuttle services to o'hare airport or downtown

expensive, unable to get shuttle service when needed.

my kids enjoyed the pool and we all had a great time

the breakfast was good and hot.

didn't stay one night i was robbed at gun point and my car was stolen from me in the parking lot of the hotel

as well as the fact that breakfast is not free

wifi was garbage.. avoid room 304 horrible connection

breakfast is good.

dryer was not working in laundry room.

they even have an on site laundry for guests

there was a guest laundry room so i could do my laundry

room was clean and comfortable, staff was very friendly and efficient at check in / out and the breakfast provided

no breakfast

parking was

enjoyed the free breakfast buffet that was in the morning

the hotel was clean. staff is very friendly and the swimming pool is clean!

pool was amazing

breakfast

pulled into the parking lot and immediately left

no eggs in breakfast

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

continental breakfast, was not good.

the free breakfast was a joke

clean, clean pool

dumpsters were overflowing and there was trash blown all over parking lot

staff is nice, the breakfast is simple but good

free continental breakfast was a real plus

a little early check in

whether it s breakfast or a drink at the bar in the evening, they are fantastic

i had a good hamburger from room service comfortable bed and quiet

kids were in the pool area up until it closed

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

the pool was nice, the rooms were great, the staff was helpful!

the laundry room is absolutely filthy, i don't think they know what it means to clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

wide and clean. good price. facilities includig laundry and dry machines.

good and quiet environment, having kitchen equipment in other to cook by myself.

we wished that the cocktail bar was open later in the evening

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious

food , missing elevator, parking lot repair. stairway door repair.

comfortable beds, clean rooms, friendly check in, safe parking.

nice building and cool bar, pool and gym.

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

the kids enjoyed the huge screen

parking lot was a mess , needs resurfacing

i love that they are pet friendly

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

breakfast was good, loved the location

there should be a restaurant open across the parking lot very soon (it was still under construction during our

the bed was extremely comfortable i didn t want to leave. mt husband enjoyed the breakfast

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

room was very clean and big. great shower area. good breakfast.

spacious and clean room, free parking, swimming pool, breakfast included.

no handicap cars parking in handicap parking spaces no placid no license plate

clean, spacious and laundry facility

as a parent that makes their kids rinse off, it was difficult to use

as a parent that makes their kids rinse off, it was difficult to use

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

no breakfast, no gym , no pool

the kitchenette and laundry

oh it had a laundry basket

vending machine, laundry room if you need to wash

good room setup, laundry facilities

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

i loved the veterans parking spot

breakfast was terrible

no truck parking

outdated bathroom. beef up the breakfast bar a little.

wifi did not work for me.

don’t stay here if you have kids .

didn't like that i had to pay for my breakfast

quiet. close to airport. shuttle was efficient.

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

breakfast was not included, but it was there if we wanted to pay.

casino and easy parking.

the small casino i have ever been too

extra charges for wi-fi and valet parking (didn t have a car and i have unlimited data)

beautiful hotel. enjoyed the casino being right there. the staff was wonderful!

it has a great casino

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

did not attend breakfast

the fitness center was a

the laundry has become expensive - over $5 to wash and dry a single load

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

the parking lot could ve been a little cleaner

great pool area (could have used a hot

that), good hair dryer (don t find these in a lot of places), nice indoor pool, good gym, good food prepared

kids running down the halls loud late at night

it was in close proximity. there was an indoor pool. the price was right.

i wish you had laundry facilities!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

pool water temp too cool

the spacious rooms, the parking, the nice staff and the clean room.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

staff member was not particularly clear in his instructions for connecting to hotel wifi

parking was easy and plentiful

parking lot s snow wasn t necessarily plowed fully

theres a laundry available , $3

laundry room

nice outside buildings free parking quite gym u can do a full body workout in

i always look forward to breakfast in the mornings & the different varieties to choose from

liked the good prices and the free parking and breakfast

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

they needed maintenance and room service folks roaming the hallways for litter and kid patrol at night( for

akes it easier for us to sleep) frig and microwave and tv had plenty of channels for the kids

restaurant did not know if they did room service

very convenient location, beautiful hotel, clean room, comfortable bed, lots of parking.

lack of parking spaces. small pool.

loved the veggie quesadillas, and the bar setup was nice too

i also liked that i had free parking and a not so early

pool was down

you guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about

it was my second time there. i love it there. breakfast was great, the service was even better.

kids loved the breakfast buffet

meat for breakfast.

great pool and gym

they don't pick up dirty laundry

the pool was very cold

i also like that accommodations offer amenities for extended stay with a kitchen and sitting area

wifi definitely was very disappointing connecting to my xbox and had to call technical support

the large rooms with kitchen area.

staff were great and let us know we could park in the lot and get shuttles to the airport for about the same

clean and comfortable place with hot breakfast served with various types of foodies

shuttle service from midway

the breakfast was great also

shuttle - we used it quite a few times to get to the train station at midway to go downtown

access to a guest laundry room

location is 5 minutes from the airport, efficient shuttle system

the amenities were good. fitness center and pool were nice. loved the bathroom.

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

advertise pool more.... and offer continental breakfast.

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

the bathroom and gym

breakfast, location, cleanliness everything was great

very ckea. friendly staff. very good breakfast.

they have a pool and decent work out area which i never got around to using

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

the staff was very nice the facility was very clean and the kids love the pool

no towels in pool area.

breakfast was ample ,the pool hours great (indoor heated pool),the bed very comfy

free shuttle to the airport

laundry facilities for cleaning clothes.

better access to laundry services.

was disappointed because i didn't have access to laundry services

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

hotel had everything we were looking for: swimming pool, mini fridge in room, great location.

shuttle to midway

friendly staff, clean room and reliable airport shuttle

forgot my soap. only one small bar in room.

room by the laundry was not

they charge for everything parking food laundry

shuttle there and parking at hotel

00 a day for breakfast for myself and the kids

staff was very friendly and extremely helpful with the getting the airport shuttle.