would have stayed longer but there was no laundry facility

would also appreciate on-site laundry facility.

relaxing. pool and jacuzzi was great.

night before i called about an early check in

parking was convenient

our room to be cleaned, the staff members had bad attitude when asked for a reimbursement for the laundry facility

wifi is awful, might as well not even try

price/value, very clean room and the room comes with a very convenient kitchenette(sink,fridge,microwave)

did not go to kitchen

could be significantly better if more attention was given to little things, such as wifi, and telephones in

didn t like that the property did not have a laundry i also did not like that you needed to give 24 hour notice

breakfast was very good. several choices

the indoor pool smelled

very clean great breakfast very nice staff and the beds are like sleeping on a cloud.

breakfast is free and tastes delicious

laundry room smelled like sewage, especially if someone was using the washer

bathroom, dirty pool area, lack of towels, breakfast- waitress didn't listen to anything anyone

spacious room, nice little area for breakfast with good food.

00 prepaid breakfast would have been better spent at an actual restaurant

have free breakfast for your hotel guest

nice location, convenient. clean facility. good food. great staff. pool was fun for the kids.

more parking for the handicap

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked that

my grandchildren enjoyed the kids pool

pool is amazing for kids of any age

the free laundry facility was extremely helpful

also, the laundry machines poorly maintained

feel like as a hotel that is bringing in revenue, you should be able to afford scrapping stained laundry and

thing is there is no breakfast, instead they have free laundry

free laundry service

possibly the most uncomfortable pillows i have every used, reminded me of a bag of laundry

pool and jacuzzi on site laundry loved the beautiful furniture and pristine decorating

the whirlpool was rusty looking, but safe.

they said they were pet- friendly, but there was no place to walk the dogs in the snow, and poop was everywhere

the breakfast was good and the parking was convenient.

laundry facilities, washers take long

no breakfast in the morning as i was leaving out

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need

property was close to the paramount theater and was reasonably priced, the continental breakfast was good also

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

friendly quietness you can do laundry there at a reasonable price it has a pool and

the laundry room floor was filthy

the wifi stopped working but it may be due to weather conditions.

also parking lot was in middle of resurfacing and painting making it hard to park

good breakfast and free laundry

the laundry facilities leave much to be desired

love staying here. clean, front desk was polite and welcoming. breakfast was good also.

that the pool was closed and that s the reason i brought my kids was so they can swim

maybe a little more parking

pool could b bigger

the pool was closed because of covid

breakfast was fabulous

fumes from the chemicals hurt kids eyes and unable to swim

quiet area, big size of room, plenty of parking spots

large room, good location, great wifi and price is good.

safe, quiet, very comfortable room (smoke-free), and nice free breakfast

free wi-fi, breakfast in the morning and great staff always friendly and helpful

good breakfast, plenty of parking spots, clean dining area good value.

the front desk customer service the hot breakfast and the room was clean

the only thing i can say negatively is there is not much parking in the front of the hotel.

pet friendly, location

pet fee was not made public enough and was a steep price

also, i was a little bummed that the kitchen didn't have an oven (because i have been used to that with these

there was more parking at the front of the entrance, had to park in back one night and it was dark and had to

were loud children screaming and running in the bar area

the suite was beyond plush!!! the gym and spa were beyond great!

would have preferred room service on a daily basis and more spa appointment options.

the spa was also really nice and relaxing

available parking

staff offered to give me quarters at the front desk for my laundry

bed very comfortable. breakfast was great. friendly staff.

everything!!!!! loved the jacuzzi in the room!! the continental breakfast was delicious too!

i liked there was a fitness center and pool as well

the pool and hot tub were awesome

breakfast bar was very good for my 2 girls and me

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

the hotel advertised room service and a restaurant, however when we went down to eat, we were told that they

going out of the parking lot was a bit tight and the pool was a bit on the smaller size:)

wifi services needs to be upgraded, internet connection in rooms seem to be pretty slow.

breakfast, laundry service, pool, extra space

kids love the breakfast and the pool

kids love the breakfast and the pool

is good, and there's a target right in front, which is very helpful if you're traveling with kids

my kids enjoyed the pool- extended hours, love that

service and dinning room breakfast were both terrific

the breakfast area was very tight especially when trying to follow covid protocol.

the morning coffee was just a little too dark roast for us, but breakfast was excellent

quiet european flair in with an excellent breakfast

breakfast

parking was easy and hotel was quiet

breakfast could been a little bit better.

pool area was a little small compared to pictures on website, but we adults weren't there to swim

the size of the rooms. the breakfast was awesome!

drain in whirlpool tub , in suite, was stuck and couldn't drain water to use again.

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

location that was walkable to everything, friendly staff, large room and spacious bathroom, free parking

they allow pets but not pet friendly

nice rooms. small but good gym. fabulous views and location. lovely hotel.

only thing i think could use help is making the windows in the health room not visible from the pool

was impressed by the room which ended up being a 1 bedroom suite with full kitchen

the swimming pool could have been a bit warmer to make it comfortable.

very clean hotel. rooms were good size. breakfast was nice. helpful staff

it's very kid friendly and the pool and hot tub was amazing

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

they could no provide a shuttle driver or get me a cab

kids had a ball at the pool

i loved that i could do my laundry too

staff was very friendly breakfast was buffet style and location was close to the highway

past 2 times i've stayed here, some families let their kids dominate the pool area, screaming, running, and

gym and swimming pool were very nice

delicious hot breakfast and beautiful pool

breakfast was okay.

beds very comfortable. very clean and many choices for breakfast! people extremely nice!

very comfy no bed bugs room was clean and nice price was great shower was clean and worked free breakfast/coffee

the breakfast was adequate for a one night stay, but much less appealing for a multi night stay

breakfast could have been better

nice facilities - laundry room, gym

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

free laundry

good amenities- self-serve cafe, free laundry, workout room

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

breakfast was fine. i would recommend having juice set out for guests. the machines were not on.

convenient location and helpful staff. ample parking.

parking lot was poorly plowed tons of snow not fresh snow either

could do better with plowing parking lot

still cheaper than downtown parking though

laundry facilities worked fine

not find laundry??

laundry room was too far away and a little bit dirty with older machines

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

having issues with wi-fi. wifi signal dropping out frequently. cannot make calls and video.

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

the pool tiles will a little grimy looking.

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

laundry service was free so that was very nice

breakfast was included, and free laundry on site

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

everything was great again, especially the amazing free breakfast

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

of kids running around

the kids liked the pool

the a/c worked well, also did the wifi, but quirkily enough one couldn't open the windows

great breakfast and cocktail hour. clean nice updated rooms.

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

also the bonus of breakfast and the omelette bar and the happy

everyone was great and friendly. bar staff was awesome.

the breakfast, friendliness and the look.

love the bar food, good value for the money

small gym but with some free weights which is great

gym needs to be modernized and better fitted out

beds were comfortable. pool was nice. the staff was very friendly and helpful.

pool area clean and fun for kids

no pool or laundry

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

laundry out of order

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

walking through laundry room to go up the stairs.

everything but the parking was packed had to park around the back and my room was on the front

did not take advantage of breakfast and wifi

enjoy having dinner with my dad at the bar , we ordered grilled sslmon and the marriott burger, it was delicious

the pool was amazing and i like how the fitness room is open 24 hours

better kids brkfst

it was so bad that my kids wanted to leave

i wish i had been on a floor further away from the groups of soccer kids

easy check in. laundry on site.

, microwave, refrigerator, tv, wifi etc

there's a nice pool too

the pool is nice

thought this was a non-smoking hotel

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

i was disappointed with the laundry facilities. the washing machine and dryer were old .

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

there was a weird man that was outside smoking a cigarette and kept walking around us when we got out of the

the wifi was extremely slow and wasn't really working most of the time.

wasn t working but they did fix it wifi kept going in and out all weekend so didn t matter if the tv worked

was close to our business site and it had everything that we like including a gym and a pool and breakfast

i did nt have enough time to swim ,however, the pool looked very inviting

staff is amazing and very friendly breakfast is good rooms are nice just a over all amazing experience this is

we enjoyed the pool and the free breakfast.

room, the friendliness of the staff, especially the manager & the good location of the hotel, the breakfast was

kids running in hallway playing tag until 1am

pool and beds were super comfy

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

in the room was a little tight, and parking lot on the side was a little dark (needs more

kids loved the pool.

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

were sad that the restaurant and bar area was closed, but understand because of covid

free parking, nice welcoming staff, excellent location.

the pool was shut down.

good location for business in st charles. free parking. good wine shop close by!

also, the main reason we booked was because it had a pool for the kids

gym had everything i needed.

food bar for breakfast.

of hockey kids, no adult supervision

everything was within walking distance and having a laundry on the premises was super helpful as well

pool was nice and warm room was clean beds were comfy breakfast was very tasty

breakfast not very good. ended up going to ihop for the second & third day of our stay.

back parking lot light out , very dark

is good, location is good, enough parking for everyone, lots of restaurant nearby and not far from city center

the laundry facilities were clean & the beds were comfortable

parking was a bit expensive

the hot tub was relaxing and the pool was nice

the hotel that is in downtown magnificent mile the parking garage is outrageously priced

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

i really liked the amenities, especially the basketball court, swimming pool, and grill area

in general, i was pleased, even managed to do the laundry

laundry machines didn't work right. i didn't say anything. so no dig to them. wasn't critical.

i was unable to do laundry or swim for exercise, and oddly the front desk refused to give me any documentation

i ask for no close elevators and ice machine , it was near swimming pool, laundry room, ppl loud

the gym was a bit small and some of the equipment was not working.

they also had vending machines and laundry accessible

is slightly broken, tv barely had any channels available, room service comes late in the day, pool seemed

is slightly broken, tv barely had any channels available, room service comes late in the day, pool seemed

there had been an ice storm that morning and the parking lot was not cleared at all

no pool available

laundry room big piles of lint on

to the other extended stay america, the only complaint is, i go there for the price and the kitchen

breakfast hour seemed a little limited

space in the room and kitchen.

the kitchen

the comfort feel of the staff,am crews also the pm crews, managers to laundry. 10 star

the pool was very nice beds comfy just lil on the small side for being queens

there was nothing we did not like. it is our go to when we go visit our kids.

the wifi is very slow and connection was very sporadic other than that everything was great

very nice rooms, excellent bed and space! breakfast was delish!

laundry, ice machine available

but if you are looking for a clean, comfortable, affordable hotel with an indoor pool, laundry facilities,

the room smelled stale like dirty laundry

breakfast would have been much better with an egg option, but this was definitely a no frills stay

breakfast could have been better

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

gym on site.

i would really like a towel bar for the hand towel.

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

excellent location, clean and comfortable. easy parking.

very ckea. friendly staff. very good breakfast.

clean, comfortable, good breakfast

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

huge swimming pool, hot tub and sauna tons of chairs around the indoor pool to sit in also plenty of towels in

we traveled with 4 small kids and needed adjoining rooms

the pool is large with warm water; nothing fancy, but kids had fun

we were in town for a wedding and needed an early check in

love the fact i was able to do a early check in because of my flight ud83dudeebcame in earlier than i expected

no good wifi

loved the veggie quesadillas, and the bar setup was nice too

bar was full service and stayed open pretty late

theres a laundry available , $3

laundry room

liked the good prices and the free parking and breakfast

liked the good prices and the free parking and breakfast

i would like if the breakfast hours could be later.

they don't pick up dirty laundry

the pool and the fitness room was down as well

really good breakfast

the pool was very cold

breakfast was great

swing pool

also, the breakfast was amazing

a muffin, granola bar and cup of oj or apple juice with coffee is not a great meal that would make me come back

the pool is cold

difficult to get in and out of parking lot due to congestion on main road most times of the day.

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

the pool opens late

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

parking was easy and plentiful

great pool hours

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

i wish you had laundry facilities!!

breakfast choices were terrific and included hot and cold choices as well as smoothies

vent in the bathroom in our refrigerator was not very cold even after turning it down also the pool was very

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i would like to see a bag to carry dirty laundry in when we

wifi was good if you got he enhanced wifi

parking was fine. area was safe.

decent location/parking

room service staff were very polite and helpful

free parking

the drinks selection at the bar in the restaurant

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

the staff was very nice. they even let us swim in the pool a bit longer.

they have a gym, breakfast and clean room, that's all what i need

they had a nice, hot breakfast

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

breakfast no bacon and eggs

fitness center, rooms were gross looking, pictures on website do not match

parking light shined right into the room

called front desk for wifi info and was told by a male clerk that 'it's in the folder

breakfast could be better. location very good

wifi did not work for me.

no continental breakfast like the ad false advertising on that

the pool and gym

wifi didn't work, the room smelled like men's cologne when we walked in, and the bed linens were

great breakfast spread on the house

the pool was clean and had inflatables and toys for the kids

breakfast

also, the laundry room needs ac and needs new equipment because its not the best

there was a little bit of difficulty getting quarters for the laundry as well

had to pay for wifi.

wifi was not free. advertised free coffee in the lobby, there was none.

didn't like that it doesn't have free wifi access which is a major downside to this establishment

kitchen has no cooktop , and only microwave

there is only one way into the parking lot and it's a left turn on a road that seems like you shouldn't be able

was attempt made to plow snow there for we had no parking spot and had to walk a great distance in below zero

your not a pet person i would advise not to stay here

the staff was friendly and the pool was open until 11 and opened at 6 which was awesome for my kids

great staff, good breakfast, and very clean

did not partake of breakfast, however, they did offer a nice grab and go option due to pandemic

in great location, nice room, fantastic free hot breakfast, free internet, free parking, etc

was super clean and the breakfast staff was pleasant and even opened up the yogurt fridge for the kids who were

i was sad the pool was closed

pool was open

excellent hot breakfast -- makes for a great start to our day!

i loved how pet friendly they are, my dog got a cute puppy bag with the room

it was convenient and safe. staff was friendly. gym was good.

was as so i'll after drinking the water for the water fountain in the gym

the laundry facilities were dirty and loud, breakfast isn t really a breakfast

laundry needed to use quarters and we didn't have any and it was hard to find a coin machine

the customer service and the pool was great. also it was very clean.

didn't see no breakfast

breakfast as i thought come with cereal, flip waffle, sausage ,scramble egg and bacon also milk but

and 2 kids died on a 4 wheeler in your parking lot while staying

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and

and 2 kids died on a 4 wheeler in your parking lot while staying

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

kitchen in room with full size fridge, microwave, sink, 2 burner stove

would not stay here again because of no breakfast & having to rent everything for extended stay kitchens

you could only have two devices on the wifi

content of the breakfast was fine, but very messy

birthday party with kitchen facility

breakfast was good and convenient

the kitchen having an oven

best thing about this hotel is the breakfast buffet

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

second floor room and the high fee for pet.

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

mention of a $100 nonrefundable pet fee

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

there was no room service for people who were staying multiple nights

perfect location. pool was big and warm. plenty of parking

clean and plenty of parking

pool, restaurant, business center, comfy beds.

loved that the gym was right across from our room and our morning breakfast was just around the corner inside

laundry facilities

laundry not working and i really needed it

laundry room on premises

mini fridge, microwave, tv, laundry room, ample parking

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

no quarters available for laundry

on-site laundry, kitchenette in every room.

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

in snow and ice storms, recently, they made certain to keep their parking lotd safe

there was a bag left in a kitchen cabinet by the previous tenant.

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

were able to check in 3 hours early without an early check in fee

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

the towels at the pool weren't clean. so we had to use towels from the room.

i always bring my own pillow and blanket so i cant rate the laundry

the coffee machine.... couldn't get it to work but continental breakfast was open so no worries

never told the wifi log in and password was on the key card sleeve, leaving us without access almost the entire

pool was warm kids enjoyed it

the pool wasn't open still.

guest laundry is outdated and in poor condition

when we first arrived the 1st floor ice machine was broke guest laundry was on second floor

quiet. easy access. plenty of free parking. friendly helpful staff.

enjoy free parking, convenience to interstate, friendly staff, comfortable bed and clean room

also plenty of free parking

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

also: i don't like when an establishment says they're pet

the kitchen was not well equipped

clean, super nice staff, very pet friendly

i went with my 2 pets (cat and dog) and we didn't have any trouble

parking was

ice machine was broke in the laundry/deli room

bed was very uncomfortable. need a laundry room.

got a non-smoking room, but someone had been smoking in the room

the free wifi was so weak, i kept getting disconnected

non smoking room smelled smoky and the parking lot was very trashy

pool not usable. laundry room closed.

strong smell of cigarette smoke in hallway by laundry area

grill and bar on site.. laundry on site..

no chair in the laundry room

empty vending, laundry not working, pool closed

no laundry room

stayed at this hotel twice and both times had issues with the laundry facilities

no smoking rooms and no laundry facilities

the room was cheap and they had laundry service . it was also very clean .

no place to do your laundry.