room 14 was super small. laundry trolleys were sorted outside my window at 7am.

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

the single room is by the laundry and they start the machines really early

room was located next to the laundry and reception and across from the kitchen

room no8 was over the laundry and tumble dryer quite noisy late after bedtime

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

on mattresses rude staff pool was filthy - dogs were in there hot tub closed with dirt inside gym equipment

throw away, and we had our breakfast at 4 am before leaving the accommodation, as the guest kitchen is open as

the site is pet

wifi couldn t connect, didn t show on my mobile

not really an issue, but hotel outsources laundry. you can walk 14mins to laundromat.

breakfast too expensive

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

room service was quick and food was hot, staff really helpful, check-in and out were speedy and the

great breakfast and location. shuttle was easy to use.

they had an laundry guests could use

laundry facilities were available at a reasonable price

guest laundry is always useful but that's not a deal breaker.

iron board in laundry room would have been a bonus

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

work as pillowcases and blanket cover were put inside out (to use them for two guests and save on laundry

very noisy, not sure if it was staff room/laundry/deliveries but was not quiet

the free wifi is very good

breakfast. not enough options

salad options as main course on the room service menu - too many pizza/burgers :-)

well planned, plenty of mirors, grip rails to get in and out of bath, it even had a line for your laundry

the vegetarian curry on the room service menu was delicious

all good, maybe better room service options?

great shower and room service! fast checkin, 2 min walk to the terminal!

hotel was so convenient for gatwick north terminal where i had a very early check in

the hotel did make this right but not charging me for laundry to which i was grateful

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

ordering in the bar was great

no wifi unless you joined their points system. i thought that was a jip.

being on the 4th floor with a glass window which scared me with the kids

despite being right next to the housekeeping laundry room, it was surprisingly quiet at night

there s no self-service laundry facilities i

lovely spacious comfortable rooms, and reception areas. good food, gym.

staff super friendly and able to assist with the early check in

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

+ bed laundry were dirty and old-fashioned

can't think of anything except no wifi in the rooms!

this time around i had problem with the wifi

hotel has a nice restaurant if a little pricey and a nice bar area

wifi is best in the annex/newer part of the hotel

was not in main building gravel path made it very hard to wheel cases advertised as having room service but had

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

we ordered room service one evening and tray remained uncollected for a good 24 hours

easy to find, ample parking

after seeing the charming common areas - some with roaring fires in the various fireplaces - we were sorry that

everything was fine but could improve on modern technology for sockets and common laundry room.

laundry service was also not available at the hotel

chic and friendly. worth the money and a great deal with breakfast.

breakfast great staff friendly and professional

they sorted us out with early check in after a long-haul flight and late check out the next day

has laundry service options but also has a handy washer/dryer you can do your own laundry in (for a

laundry was terrible

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the

self-service guest laundry

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

comfortable and good for gatwick nice meal in the evening good long term parking with payment to the

restaurant and bar were good and the food was excellent

very clean, comfortable and quiet room. excellent breakfast. ample free parking and free wifi.

laundry facilities and the food in the restaurant was very expensive

airport (11 minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming

the heated pool to ourselves both afternoon and morning, staff at the bar were really great too, room service

they let me have a late check out of 3pm free of charge

rules in the pool/steam room wouldn t go amiss, kids doing what they like when they shouldn t really be in

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

cost of food and drink. laundry is outsourced and expensive.

receptionist was very accommodating with an early check in and late check out

24/7 gym, small but ideal

breakfast was very good and staff were so friendly especially on the bar

ample off street parking

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were

arrived early and was allowed an early check in

huge area for parking and easy to find with directions

the area is quiet and there is free parking on site

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non

room service menu very limited.

the bar staff were so amazingly helpful and kind.

- in the restaurant provided great service and helped with our kids indecision

the room was spotless and cosy for what we paid for 2 nights, we had room service which was delicious and came

clean laundry on bed and towels in the room

no room service

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

the wifi had a good signal for the internet

wifi access was lacking but it was only minor

the cleaner tired to give us stuff from a dirty laundry room

full of school kids on trips

we made good use of the gym and pool which a really great facility to have in a budget place

just one tiny grip waiting for bar staff no one there.

always been great, been going there with my kids for 10yrs

good breakfast and an extremely comfy bed

views of surrey countryside from the dining room and bar were delightful

dined in the cloisters & the terrace as well as having room service frequently

the staff where friendly, the room was clean and comfortable, the hotel offered room service

the spa was clean and my treatment was lovely

small issue with the laundry which was eventually positively solved

free parking, clean rooms, decent wifi

your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down

breakfast was great with a good choice of food that was cooked well parking was also great as there was plenty

bar is all lovely, photos do not do the hotel justice

service, location and parking

small mini gym that had the essential cardio items and some free weights

book ed the hotel as it advertised a 'gym'

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

friendly and professional staff, tasty food, plenty of free parking

location, plenty of parking on site and a warm welcome upon arrival

facial treatment, private hot tub, swimming, parking, fluffy robe,

it was not good for kids. could not use spa and swimming pool. need time restriction at least.

what i thought was going to be a tranquil spa and hotel stay for under 500 turned into 850 very quickly

the bar and restaurant served lovely food and great cocktails

of parking for my van, quiet, very comfortable bed and good wifi and tv

hardly anyone seems to use the pool and jaccuzi

good service and gym and spa area.

love the swimming pool and the walk around the grounds

pub menu had a good selection for the evening meal and plenty of options available for breakfast

no kids in the pool from 11-3

spa no longer available for those who were looking for it.

its gets a bit rowdy at the bar with groups

corner suite we stayed in overlooking the golf / race course was lovely with nice toiletries etc

gym was very small with not a great deal of equipment

smell in the room and noisy as room was above the bar area.

the old setting with fireplaces and log fires

how cosy it makes you feel. the waiting room with the fireplace is the best one :)

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available

to find car park at night but easy parking just outside hotel

location was excellent plenty of parking and fantastic views

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

breakfast was delicious, however do not go by the room service card in your room - that

late check out on monday meant we could have a very relaxing morning

lovely hotel, great staff and location, excellent facilities (including heated pool).

i had room service

didn't know there was wifi

wifi was easily accessible

the wifi was good

has plenty of parking space, but it's a 20 minute walk to the station and the nearest restaurant

good location, good parking, good breakfast, nothing negative to say

the wifi range was a bit low in room 5

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year

the bar is very comfortable

a huge fireplace, a cozy pub, great food, and a beautiful location

nice and cozy pub with fireplace and good music

lovely meals and bar area

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their

room noisy was on ground floor outside laundry with constant machinery noise.

asked for a quiet room, was put in one of the rooms closest to the gravel car park and where the laundry cages

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

we were in was above kitchen could here staff late evening and laundry delivery early morning first morning

it was a bit noisy at times - laundry truck and other annoying outside noises.

wifi drops out quickly if you don t use it so you need to continually re sign in.

room service, phones were not working so had to go down to ask anything i wanted/needed

the building itself, and the bay window my room had overlooking the courtyard and part of the golf course

small room for three people and no laundry service

the reception and bar area is spacious with lots of seating to meet friends

room is nice and clean, has a good location, and has plenty of parking spaces

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

plenty of parking. good breakfast

big doorstep beef sandwich in the bar and a great choice of food for breakfast

the spa and cafe spa and cafe staff fabulous

the room service food could of had more options

that families will be taking holidays but relaxing in the spa was impossible as it was full of kids and the

the spa is incredible, breakfast very good.

the gym opened late 0730 and the breakfast service started too late for me too 0700

lovely outdoor hot tub and pool with views over the sussex countryside

noisy kids in swimming pool, but we were warned that family time at 3pm, so understood.

wonderful breakfast. great treatments. relaxing spa.

i want to thank the receptionist, the restaurant personnel, the spa personnel, and everybody

plenty of parking but just a bit too far to walk into town

our room was clean and quiet, and the wifi was good

clean rooms, good bar and great food.

breakfast more than adequate. parking was readily available in the area provided..

breakfast beautiful, lunch and dinner spectacular

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner

breakfast was really nice and set us up for the day

very good restaurant on site that is very good value for money, well stocked bar and comfy fireside seating

free parking (unlike most hotels nowadays)

lovely bar with huge open fire, where simon the bar man was very attentive

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in,

room service should be charged per room not per person per room

no bath plug and no hot food available from room service in the evening.

friendly staff 24hr room service and great breakfast with

terrible room service option and food wasn t great

the common facility where cooking and laundry is performed has limited space which is too small for an 18room

laundry and breakfast with communal kitchen

e laundry) were out of service for a long-period; when i asked for a compensation the reply was

facilities to make your own breakfast ( breakfast food provided free) and cook other meals , laundry, free

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a

dirty laundry at reception

arrival our allocated room had not been made up, dirty laundry over the floor

kids loved it

limited choice for bar snacks and prices very high

nice big comfortable rooms. nicely decorated. good sized bed. sofa bed for kids which was great.