free wifi. marco polo restaurant was very good. room, beds were comfortable.

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

their was no breakfast due to covid

very good free breakfast.

had a gym and restaurant on premises

friendly staff always went the extra mile and free breakfast was surprisingly good.

parking wasn't available at times

parking lot is small to maneuver in

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

happened to stay room where some kind of laundry machine running like noises all night

i like that the parking lot is big enough

i also like that parking space is large and reliable

room service is way too expensive

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn�

i love the fireplace and the atmosphere was very nice and comfortable

the gym was closed

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

our room close to the laundry room, loud tv sounds all

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

the staff is not always at the front because they are also doing laundry

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

there is no room service unless you request a day before the actual service

bar barely had alcohol and closed very

the gym was clean and efficient

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

nice breakfast served by another excellent staff member

breakfast was pretty great

the gym was available for free

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

we did our laundry at the hotel, very reasonable for both the washer and dryer

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

changer at guest laundry did not work and they did not fix it after my complaint

it has a laundry room, only 4 us to clean and dry.

laundry on site

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

the hotel s laundry facilities were out of order when we tried to use them

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

separately for laundry and the gym isn t well stocked very barebones

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

parking difficult with laundry patrons taking many spaces

the parking area is supposed to be exclusively for hotel guests, not for laundry services

they have a very clean laundry facility right out the front door

there was no plastic laundry bag

free frozen breakfast late check out location

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and

free wifi

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

ac or heating working properly and kids were noisy my room was near elevator, so it was noisy

wifi took a while to connect but when it finally did it was fine.

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

limited connectivity for wifi. no breakfast

wifi didnt work properky,.no ice,no tub was over pri ed

early check in

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

no gym , no microwave

and the worker there are negative people and they were bothering me and my kids

and the worker there are negative people and they were bothering me and my kids

and a complimentary airport shuttle to get there at 4:30am

location to citi field/subway. no pet fee.

they gave me early check in at no cost and we're very attentive to answer any questions

wonderful area full of many restaurants and shuttle to airport

i liked the service and the pool was great.

the airport shuttle to/from lga was very convenient

the roof bar is also great

the pool was great and the spa facilities were very nice a good location with accessible

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

cleanliness, how close it was to train station just by walking, the breakfast, and the staff was amazing

the breakfast

another plus, was a rooftop bar on top of the hotel but it is another business (not connected to the hotel)

was not pleased with the parking

the parking is tight and we arrived very late

parking is very limited, but street parking is adequate and very close to the hotel

close to lga and free parking available.

clean, easy to get around, geat shuttle

oh it is pet-friendly

noise coming from the kids birthday party in the room net to me

breakfast was nice and a particular lady in the kitchen was

she was helpful, easy to approach and talk to and helped my kids make waffles

was easy to cook what we wanted because of the kitchenette

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

great gym

laundry room out of order ( necessary for us as a family of 4 with an infant )

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

(if i m correct) sad that you can t do laundry on the

the daily housekeeping service. on site laundry facility.

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

maybe need hotel room service, a nice light and good menu

the breakfast bar was out juices and other items

came in late, after midnight

breakfast bar well stocked and food was good

convenience of location and i like that they have smoking rooms available as most hotels don't nowadays

also, we were on a no smoking floor but our room was filled with cigarette and weed smoke from surrounding

needs better wifi !!!

wifi did not work properly

they have smoking rooms most dont because of covid

valet parking was prompt

the valet parking was easy and super friendly

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

greeting at check in was excellent. bar staff very friendly and engaging.

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

laundry just only one machine and dryer

the pool was down for renovations, the laundry facility did not work

had a laundry facility

laundry services washer and driver was not working either

no pool or laundry facilities

for the price of the room the wifi should be free

if i had to say something the shuttle driver was quite rude but it was 4

i didn't use the wifi but nowadays i really think wifi should be free

hotel contacted through airline help desk to actually answer and not leave me on hold, 24 hour shuttle (didn

laundry next to the hotel on the second floor

and laundry facilities were at the hotel next door

a laundry facility in the building so that you don't have to go next door, especially since we are

no laundry machine

free shuttle took about an hour to come. other hotels shuttles came 2-3 times.

bar & restaurant on lower level which was very

good bar and restaurant if you can't be bothered venturing into manhattan

the barman was excellent. beds comfortable and the gym clean and big enough

very convenient to have the restaurant and bar on premises

clean and stylish room with everyting yoh need and free shuttle to airport

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

the parking is small and tight for group of customers who come from out of ny states.

were kids on my side of the hotel room, the smoking section

it would be nice to update the bathroom and spa

cable and wifi is a plus the staff is cool

only negatives is there was no change machine for laundry and the machines took quarters

i enjoyed my sent me & my kids n husband we had a good time

pool and game room

clean. perfect location. spacious rooms. great breakfast

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the washing machines in the guest laundry could /should have been cleaned

but: pool didn t have towels lobby didn t have a laundry soap for sale

property has a few issuses like there is a guest laundry but it does not function

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

clean safe. good coffee and breakfast

breakfast was amazing. beds were comfy. slept amazing

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

really great li ation, professional, courteous staff, nice rooms, breakfast was excelleny

breakfast is standard as you d get in a best western or holiday inn express

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

wifi didn't work at all.

breakfast but not varied; it might be an idea just to add/replace one or two items per day

parking is free

entire hotel smelled of fabuloso , when we arrive there was pee on the toilet seat we had to call room service

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

a little far away from my grand-kids , but worth the drive t the north shore

nice breakfast included

room was very clean and spacious

breakfast - apple juice was a good

i didn't like the breakfast. it was the same every day and not worth the price.

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast could be better!

hotel didn t have micro oven first of all, to use wifi, we have to literally come down to the lobby from

king 1 bedroom layout and kitchen amenities were aligned with my needs

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make

little kitchen with microwave and fridge

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

i requested a early check in due to a health condition and they knocked it out the park

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

it was pet friendly

the fact that there is parking and the few staff i saw was very polite

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

the pool could ve been bigger

bar area did not have enough staff to clear away used plates and glasses

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

breakfast was good!

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

spacious room they actually serve you breakfast not just bagels and cereal

try to give my kids a bath and the stopper in the bathtub did not work

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

my son enjoyed the gym

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

pool is very small. shower water had low pressure

pool and the sitting space indoors and outdoors!

how slow the wifi was and how it kept loading and restarting when streaming netflix o other apps

i laundry facilities

laundry facilities, but i can manage around that issue

allowed a late check out

liked the free late checkout and small but adequate gym

great location. love the shuttle from lga and the wonderful breakfasts.

the restaurant and the bar! also they don t have a laundry room!

there no laundry

breakfast, rose petals and chocolate cover strawberries

the facility was pet friendly

we booked in may for september for a king suite with kitchenette and pull out sofa

nice bed. good wifi

free wifi and comfortable bed-

just the location and laundry

great lobby, nice gym and pool.

i loved that there was a gym and swimming pool

the water on the pool is a little cold

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

checking location in basement behind building hard to find & parking on driveway .

that said, wifi and air conditioning of the room was good

the wifi was slow

no parking except along the road