the parking was easy

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

had breakfast at restaurant on last day, food was good not great

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

could use more parking spaces

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

she addressed us passively-aggressively and accused one of my kids of stealing candy

the gym venter could be better with more equipments . it s poor nowadays.

birthday in pool area with outside quests propping doors open and hair/ weave in the jacuzzi

the indoor pool and gym were also fantastic amenities as was the guest laundry

loved everything from the complimentary breakfast to the pool and jacuzzi

signage entering the hotel parking lot not clear, side by side with a hilton,

room size, pool and breakfast selections

very clean, nice pool, nice staff & supermarket close by

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

the outside pool was great

the room and the pool location

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered

no slippers and no robes available. juste one bar of soap available for hands and body

not enough towels & body wash & lotion parking was to far to walk to the hotel

the pool was ok ,but ambient when we get out the water was a little cold .

the pool is open until 10pm and it seemed there were always kids in it

great bar & reception staff, beautiful facilities & amenities

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

nice and quiet .. convenient guest laundry

laundry room if need

the kitchen stuff, the bed.

moved room and floors but housekeeping never picked up dirty laundry left in the hall

the pool was gorgeous and the kids loved swimming

great bar and buffett

poor room service

i like outside pool,as inside pool, lobby. i think everything

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

only thing i didn't like was fox news on the tv at breakfast, but i had my phone and focused on that

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

breakfast and dinner though i didn't have the dinner

then despite the fact that kids were allowed to jump in the pool all day

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

quiet area. laundry room. clean room! fridge and microwave. hot water.

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

kitchen laundry

parking laundry service staff

i like the laundry room and continental breakfast was great

laundry

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

when i asked to get our room cleaned they said we have no room service available today

parking, wifi, & breakfast were included /free

breakfast was plentiful and food replaced as needed

the coffee was great and always available. breakfast was mediocre but that was expected.

breakfast good. people be bad

nice, clean, new hotel with anindoor pool and jacuzzi.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

plenty of parking and close to a lot of other businesses like restaurants and stores

excellent gym

quite. peaceful. able to get a good nights sleep. good parking.

room was nice and the bar area was a nice little thing to do to get out of the room for a

they are also very pet friendly

kitchen with full refrigerator; bistro across the street had excellent food, complimentary cookies

is a kitchen with a stove top and full size fridge

access to indoor pool, nice fitness room, good breakfast and great staff

breakfast was great!

there no laundry

the restaurant and the bar! also they don t have a laundry room!

kids totally love the fact we can finally use the swimming pool

- gym was ok

free breakfast free wifi great rooms what s not to like.

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

laundry next to our room

the lack of room service in case extra towels are needed and such .

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

was poor, professionalism of some of the front desk staff was lacking, there was no hot water, no room service

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it

breakfast bar looked good (see what i disliked to see what i said about

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

oh and my reservation said breakfast included' but lady at breakfast bar said' this is a hot breakfast its $1

parking

just the location and laundry

unruly kids

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

didn't like that i was asked to pay for parking for the first time ($12)

not a great variety breakfast menu for in room service

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

parking is free

parking was easy and the staff was welcoming

cable tv seemed to lack channels available in other hotels (cnn, golf channel, espn,

i needed an early check in and they did it !!!!!

a laundry room and life jackets for all ages since no lifeguard on duty

tv kept freezing the picture was poor and the wifi would not connect and the pool was

pool was out of service (august 2023) during our stay.

hotel room and breakfast was great

friendly staff, cleanliness, heated pool, stocked with coffee, tea, fruit, cookies.

laundry room had more than half of the machines needing repair.

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

location was good gym was clean. parking lot easy to maneuver

lots of parking slots. late check out without charges. comfortable beds. friendly staff

believe they were doing some gardening and there was a strong smell of manure by the parking lot/entrance

the washing machines in the guest laundry could /should have been cleaned

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

but: pool didn t have towels lobby didn t have a laundry soap for sale

property has a few issuses like there is a guest laundry but it does not function

the breakfast plentiful and decent. there are laundry facilities on site.

the older women staff lady that does laundry allcshe does is scream and complain

thought the breakfast was a bit spartan

outside of the property, the parking lot and buildings looked nice

the breakfast was a scam

the breakfast was poor, little choice (a banana and a cereal bar)

laundry room out of order ( necessary for us as a family of 4 with an infant )

it s expensive, the pool is dirty and the laundry room

(if i m correct) sad that you can t do laundry on the

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

cleaned quite friendly staff indoor pool. coffee available all day

only negatives is there was no change machine for laundry and the machines took quarters

loved everything about the space , location , pool and the breakfast

more of a selection for the weekday breakfast

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

no laundry service

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

room service, although they didn't provide water bottles again to our room but provided daily to

plus we couldn’t use the jacuzzi bc it was filled with kids

i didn't get the refrigerator i asked for and the gym facility was closed due to renovations.

a lot of parking space, clean room, comfortable bed

needs a gym.

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

room was comfortable. staff were cordial. room rate included breakfast.

the restaurants & room service

valet parking was prompt

enjoyed everything about it especially the pool and how the light above changed colors

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

room service was very good and super quick

the gym is severely out dated!! no tv work as well.

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

happened to stay room where some kind of laundry machine running like noises all night

great pool for kids, comfortable room, great bathroom

motel for one night staying. good location, free parking. nice seafood restaurants nearby.

i love the fact that the property has a swimming pool

the kitchenette was tiny but serviceable

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

cleaning lady was just cleaning my room for me and i was waiting for my room in parking lot in the front of

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

pet friendly hotel with lots of grass

breakfast buffet was great, the property is a beautiful old mansion.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the free continental breakfast was good

had a good workout room and guest laundry was cheap

big comfortable beds free breakfast laundry facilities

no laundry service

the pool was not clean, exercise room was closed and laundry wasn

the gym and pool were great, my room was clean and comfortable

laundry machines are out of service

convenience and parking

they rented the hotel to kids and their was a huge fight right outside my door

to much young kids being

parking

did like that they had an indoor pool and gym room and wonderful helping staff

breakfast was great and they ladies were very nice

cooking dinner, having a stove and refrigerator. pool area and a quiet space.

i liked that hit had a kitchen very convenient & had dishes, cups & utensils.

the pool was closed the whole time

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

cookies at check in were a big win with the kids

bed was comfortable, shower clean and spacious, wifi working well, breakfast tasty

central to many restaurants and shops. easy parking.

parking lot too small. had to park in construction area at hotels request.

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

everything. especially the breakfast

breakfast was very. nice to have shuttle service to jfk

relatively clean, staff very good, free breakfast and wifi, good location.

room was on the first floor facing the parking lot and had to deal with the car lights

no laundry facilities, no price adjustment even though price was lower on line

was staying for 8 days but there was no laundry facility on site

gym was nice and the indoor pool was awesome

wifi took a little longer then expected to sign in, i had to fiddle with it since it kept giving me

the gym was well stocked, but hot.

no bar or restaurant, very limited breakfast available.

little tired. water bottle machine broken in gym.

the l2 ev charger on the non handicap spot is broken.

would have enjoyed a bar on the premises.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

daily room service/cleaning service at request only

no free parking, no free continental breakfast, no laundry room.

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no place to do laundry

wifi in my room was terrible

the staff and the pool

the laundry situation a big issue

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry was out of order

room laundry / cleaning of room - had to call daily for cleaning and towels and change

laundry room was out of service

they have laundry facilities & location is good.

the location and parking was good

parts of the hotel it felt ran down (old), and the entrance to the back parking lot was through a boiler room

thank you for breakfast too

smoking room stench is too unbearable.

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

loved the pool, our kids loved the pool because it goes from indoors to out doors

spa too expensive

pet friendly meant all pets, not just service animals

small room no laundry service

wifi very on again off again

the suite was very spacious but most importantly their pet friendly attitude welcomed our golden retriever

pool access, restaurant within the hotel. accommodating staff and clean room

modern, food was delicious in the bar, the complimentary continental breakfast was perfect to start the day

the bar and lounge area are super cute spaces to lounge in

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

a restaurant or bar in the hotel would add a lot.

the bar was great too

wood floors & nice lobby needs a bar so u can hang out !

the breakfast and the location were excellent for me. less than 2 miles for my work location

needed early check in and hotel accommodated , breakfast was good , staff very pleasant

was simple, but great when you wake up with hungry kids

it s pretty and well-kept up. the parking situation was great.

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

pool was overrun with 15 kids at a birthday party

so, everything i had like; water and juice for the kids were at room temperature

beautiful hotel, well equipped gym, great food, courteous staff. a+

breakfast great!

chose location because it offered a guest laundry

attendants were very good and knocked first, plenty of parking , front desk lady was very nice and help full

didn't like that the room i had was a smoking room because i don't smoke but that room was all they had available

spa bath was really amazing everything was clean the bed was very comfortable first time i have

also love that it s pet friendly of course

breakfast internet free and people very nice sweet shop laundry and restaurant very

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the laundry facility was clean

had a drink at the bar and the staff was very friendly and

the booking com description is incorrect:the property never had a pool and gym

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service

amazing rooms , lobby, staff , and breakfast!

the bathroom and kitchen were clean but not well maintained

amazing beds, super clean rooms, luxurious bathrooms, lovely staff, and hot breakfast included

great room with a living room and kitchen. the view of the city is nice at night!

room service was decent

pool and gym are extremely small and not well equipped

kids were knocking and then getting in the elevator

pool temperature just not right gym is tiny no fresh air in the room no breakfast

pool temperature just not right gym is tiny no fresh air in the room no breakfast

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

just the rep broken things couldn t use what was described as description meaning hot tub or spa tub which

very comfortable, nice bedroom, big kitchen parking close to entrance staff very kind

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

there was no bar available, and the italian restaurant did not have wine

great breakfast. handsome libby and bar in historic downtown.

i was the only other guest i saw at the hotel that i *saw* and i move around a lot (use the gym, pool, go

the staff were very helpful and friendly and the breakfast was good with hot and cold options.

requested an early check in and got one after speaking to the manager of the front desk

there was a used bar of soap in the shower when we checked in

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

cleanliness, room service and location.

the omelet was made to perfection, i mostly used the room service, and it was very good.