from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

very clean with comfortable beds. free breakfast was good. free wifi.

i like the laundry room and continental breakfast was great

laundry

they provided free early check in

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

in-house snack and drink bar could offer a wider range of food

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

nice courtyard and pool area that allowed the kids some room to run, swim, and play

free parking in front of the door

it has been the 3rd year in a row we stay there with the kids

did not like that there was no on site laundry area

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

there was no breakfast and laundry room was out order

wifi, no breakfast, even though they list that they have breakfast on the website

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

like the fact the hotel had a restaurant room service and also a pool it was very clean and

they also have a pool

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered

there no laundry

the restaurant and the bar! also they don t have a laundry room!

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

room service was always fast and very tasty (please eat at marco polo if you can, you won t

room service came quick, very impressed

very nice staff & pool

clean spacious rooms, beautiful pool, beach across the street as well

many attractions and food choices within walking distance and swimming pool

parking lot needs improvement also cleaning.

lady at check in was very helpful and accommodating to my early check in need

breakfast buffet was great, the property is a beautiful old mansion.

pet friendly hotel with lots of grass

for $400 a night the breakfast was really a disappointment and underwhelming

-rooms -staff -wifi not working in the bedroom

a little far away from my grand-kids , but worth the drive t the north shore

quiet area. laundry room. clean room! fridge and microwave. hot water.

kitchen laundry

parking laundry service staff

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

the parking was easy

the breakfast was yummy.

had breakfast at restaurant on last day, food was good not great

didn t use any amenities like the pool or gym

the indoor pool

expected pool to be heated

clean room, warm pool and great hours for the pool and fitness center.

the pool was good and my kids had an awesome time

liked the convenient location, the pool & workout room, the bar & restaurant

fantastic, clean location and friendly staff! free parking!!

the indoor pool and gym were also fantastic amenities as was the guest laundry

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

staff - parking - pool - gym - computer room - kitchen

room size, pool and breakfast selections

great staff, clean, good breakfast, nice gym, good location next to malls and highways

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

beautiful rooms and breakfast was wonderful! very clean too.

nice hotel, staff, great little bar area with fireplace.

no room service on sunday mornings

the gym was closed

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

some gym equipment did not work for the 3 days we stayed

from the greeting at check-in to room service was awesome

parking lot was not well lit and unable to enter through side door at night

we had room service for breakfast

they were willing to let us do a late check out- and then fit us in for another night last minute

they gave me a king room as i requested and also allowed for late check out which i greatly

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

king room w/ sofa bed perfect for me and my 3 kids

minor - the selection and pricing of the coffee bar in the lobby

was poor, professionalism of some of the front desk staff was lacking, there was no hot water, no room service

was very friendly, the room was big enough for me and 3 kids

try to give my kids a bath and the stopper in the bathtub did not work

my son enjoyed the gym

the kitchen on site was worth the price, though maybe a bit pricey but then again this is just

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

the elevator was broken, the tv/wifi was down for part of the day

breakfast not included despite silver elite ihg membership.

there was no wifi service , or anything to watch

not breakfast

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

(if i m correct) sad that you can t do laundry on the

laundry room out of order ( necessary for us as a family of 4 with an infant )

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

nice and quiet .. convenient guest laundry

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

laundry room if need

paying extra for hi-speed wifi

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

cozy and gym & pool is open and kept very clean

moved room and floors but housekeeping never picked up dirty laundry left in the hall

great bar and buffett

great pool and gym

i don t appreciate hilton holding an additional $100 deposit for potential room service charges one week

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

using the laundry facilities was not easy as it had to be done via an app.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

but: pool didn t have towels lobby didn t have a laundry soap for sale

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

the washing machines in the guest laundry could /should have been cleaned

property has a few issuses like there is a guest laundry but it does not function

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

wifi was good and free

la quinta is very clean, wonderful staff, lot of amenities, plenty of parking especially for ny, also lot grass

included with the stay is below average room service is every other day unless asked

only negatives is there was no change machine for laundry and the machines took quarters

spacious kitchen with lotsa amenities

i enjoyed my sent me & my kids n husband we had a good time

the pool and mini golf was cool too

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

just the location and laundry

the scale in the gym is outdated

parking

room service took a long time to answer and the food was so-so (french toast was dry - considering

absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near the pool

breakfast was great

breakfast good. people be bad

friendly staff, nice breakfast and gym.

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

clean, good breakfast

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

the view from the room was of a hotel just 20' across the parking lot

gym is

wasn't warm very cold great for kids but scare for adults the food made u wonder why am i not at a rsturant with

plenty of parking and close to a lot of other businesses like restaurants and stores

access to indoor pool, nice fitness room, good breakfast and great staff

very clean hotel and the nicest staff,from the front desk to the kitchen staff and the maintenance people,i

is a kitchen with a stove top and full size fridge

pet friendly, kitchen and windows open!

pet friendly, kitchen and windows open!

room service for breakfast was excellent and well presented

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

the manger was treble they asked for $50 for early check in

even the parking attendants where super friendly and helpful

size, location, parking, friendly staff, amenities

wifi did not work in room. ac does not work in business center. no real polace to work!!

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

safety bar needed on the shower wall, not just in the tub

clean and comfortable. very friendly staff. nice bar lounge area.

would have enjoyed a bar on the premises.

also disappointed the ev chargers were not working

the l2 ev charger on the non handicap spot is broken.

great location for shows at cap theatre. decent bar food.

a laundry room and life jackets for all ages since no lifeguard on duty

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

staff kept turning off the wifi so we had none all nigrobin cedenoht

wifi did not work at all

pool was out of service (august 2023) during our stay.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

good location parking a plus other places charges an arm and a leg for parking.

breakfast more variable; more styles of fried eggs only 1 elevator; poor wifi.

like the cleanliness, nice staffs, breakfast & the parking

friendly staff always went the extra mile and free breakfast was surprisingly good.

location, free parking

location and parking

food and that the bar was being used for a function, so couldn't enjoy that

you order room service it takes awhile for the food to come

the location of the hotel is great. room service staff was awesome.

the pool could ve been bigger

wifi in common areas is good but in the rooms is a bit too weak

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

laundry machines are out of service

couldn't get on wifi

making my booking, i specifically sorted by facilities like a swimming pool, gym, and airport shuttle service

they rented the hotel to kids and their was a huge fight right outside my door

the bed was extra comfy. breakfast was hot and great .

spacious room, pool (until labor day, when it was locked).

also we would have liked to know ahead of time that the pool wasn t available

pool

the size of the room very comfortable, breakfast was great best part of the stay was the staff

king 1 bedroom layout and kitchen amenities were aligned with my needs

small room no laundry service

gym clean and comfortable room

pool area is very nice too

very comfortable bed and bathroom was spa like

the suite was very spacious but most importantly their pet friendly attitude welcomed our golden retriever

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

the strong odor of chlorine in the gym from the adjacent pool room.

my kids and i loved the breakfast

laundry was out of order

laundry room was out of service

room laundry / cleaning of room - had to call daily for cleaning and towels and change

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

the laundry situation a big issue

they have laundry facilities & location is good.

parts of the hotel it felt ran down (old), and the entrance to the back parking lot was through a boiler room

never told about the wifi

pet friendly

continental breakfast not much to offer.

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

need nicer towels or use better smelling laundry detergent

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

wifi is too slow.

great room, great to stay with kids, and breakfast excellent

nice hotel in a great location with free parking

like the breakfast, the parking lot, my room and the peace and quiet also the staff was very kind

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

also the spa is closed on sunday and monday

there was less variety in breakfast for vegetarians

there were residual pet smells in the rooms.

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

beds were not made up; no fresh towels were provided; no laundry bag in closet

the bar is cute but the prices are

the gym was the only nice part.

the staff was great, as well as the bed and food from room service.

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

easy shuttle to the airport in the morning

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

parking could have been better.

great parking available and clean hotel

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

the older women staff lady that does laundry allcshe does is scream and complain

went over and above in having the simple continental breakfast out for us an hour earlier as we had games early

the breakfast was a scam

booked non smoking rm , obviously room was for smokers , room had an awful stench

thought the breakfast was a bit spartan

also a map of the shuttle stops would be nice

hotel design and art, the king bed, the cleanliness, the gym, the staff

the gym was well equipped and the lobby was clean and welcoming

the bar and lounge area are super cute spaces to lounge in

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

breakfast internet free and people very nice sweet shop laundry and restaurant very

the laundry facility was clean

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the parking is free and easy to access

clean room and bedding good hot and cold breakfast selection

parking is free

rooms are clean, parking is free right next to the entrance, breakfast is simple but good

the breakfast and the location were excellent for me. less than 2 miles for my work location

they accommodated my early check in too

the extra service with a shuttle was perfect for what i needed

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

no pool or fitness center on site. no free on site parking.

the kitchenette is bare

i was also traveling with my kids who aren't the quietest, and i get putting customers with kids next to each

great property in the middle of the downtown, free breakfast

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

kids were knocking and then getting in the elevator

pool a little small

pool and gym are extremely small and not well equipped

tiny gym

chose location because it offered a guest laundry

room was fine except for the fact that heat went out there was no continental breakfast either because of covid

00 for one night pet stay

breakfast was sparse, with no one there to help you

no breakfast to feed family after you spend --- it's expected

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

kitchen lacked toaster and at first refrigerator didn't work

the continental breakfast lacked a lot but i was able to rest so i wasn t as upset.

they have a 24hr laundry room

the gym was clean and efficient

even after the fact i got billed additional charges for something called enhanced wifi when booking

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

there is no room service unless you request a day before the actual service

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the gym was available for free

clean. conveniently located. great breakfast. quiet.

was unable to connect with wifi and had to call tech support for the property

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

room service did not change sheets or clean bathroom thoroughly

outdated tv, no bar restaurant, gym could use some sprucing up

the staff were very helpful and friendly and the breakfast was good with hot and cold options.

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

location is not the best, breakfast sucks and no functioning laundry at time of stay.

self laundry

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

the staff is not always at the front because they are also doing laundry

cleanliness, room service and location.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

there was a used bar of soap in the shower when we checked in

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

the omelet was made to perfection, i mostly used the room service, and it was very good.