pool was very small and pieces help falling off the wall

breakfast and lunch at the poolside bar were really goid

everything was very clean and the wifi was spotless

staff, good breakfast, comfortable beds pillows and sheets, great water in shower and

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

laundry services are

the ambiance, the pool, the location and the wonder staff, and the friday night lobby dj

spa is amazing, beds are so comfy

the only small comment i d make is that there was no air conditioning in the gym which made it tough to train

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

breakfast and location were both amazing.

room service after 11pm

awful kids fair playing deafening music throughout

had the 2 floor and the terrace of the bar was under our windows

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

gentleman in charge of the breakfast area was very pleasant and had a big smile everyone to greet the guests

spa

the hotel is clean with a nice pool

wifi flaky in room

parking, really nice staff and good location

right across from the casino and close to the beach and a short train ride to cascais

parking was fine either in spaces outside or small car park beneath hotel

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

room was big, bathroom was big, bed was comfy, breakfast was good

location, free and ample parking,

the hotel has 2 levels of parking, we used parking every day and it was very important that we didn't have to

room , good room service , nice accommodating staff especially the man receptionist i think his name was

pool, breakfast, quiet location, friendly staff.

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

pool, room size and staff

price for the good friday night (too expensive for what we got) and yet we had no sleep as the kids were shouting

nothing to dislike sometimes parking an issue.

breakfast

very nice and comfy hotel with great food, nice pool and playground for kids.

bedsheets looked used. no water in room or small treats. put me in room next to kitchen?!

also i would have enjoyed the visit with my beloved pet, maybe the next stay

10 mins walk to casino

a bit noisy, our room was at swimming pool level and along the corridor to access it

the breakfast is simply perfect — with a wide selection and the option to order freshly prepared

great facility s , bar and pool

the wifi was a bit spotty at times, but they are working on it.

was great, but if we had to mention one small thing, the room service on the first night was a bit slow

the pool is beautiful and a quiet place to relax

kids enjoyed the pool and there was no rush for sun beds as the pool only starts getting the sun

was not well equipped and rooms were very sparsely decorated; wifi weak; exercise facility didn t open until

way to the ocean is quite far if you're travelling with kids

they can do small upgrades on the rooms to make it better. but it s ok. the gym needs upgrade.

the pool is quiet and less busy than the beach if you prefer

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

the breakfast was a heavenly buffet fit for a prince!

breakfast was perfect and the pool services too

the best hotel in cascais, very beautiful and cozy breakfast is exceptional and the owners are

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

the room, the pool, the gym

a bit too commercial and very business oriented. lots of kids

was wonderful, the staff exceptional, the hotel itself was beautiful, the location great, the parking was easy

no bathtub in some of the rooms, and room service (cleaning) often late (afternoon).

very family friendly, plenty of high chairs, kids slippers and wash kit in the room, cot bed setup on arrival

it has private parking spots which are really convenient

the staff are great but we chose it for the pet friendly aspect which was simply not true

the staff is amazing (front desk, restaurant, pool, etc

i had a laundry service in the hotel. and my clothes things were torn and damaged.

this is a good place for family with kids

clean an good breakfast

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education,

mold, sometimes bit noisy from kids

breakfast. every day the same. very limited choice.

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast selection was quite limited and i had expected a wider and more varied choice of food

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

everything. breakfast was great. location was superb

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

no hot pot or coffee in the room. no room service till 8 am

laundry service was disorganized

the bath was a bit difficult to get out of and the wifi is terrible.

the facilities, pools, spa, & gym decks & gardens were fabulous

location was beautiful and very central. breakfast was excellent.

room service is a little slow, and a pool facilities are a little far from everybody

hotel exceeded our expectations, the rooftop plunge pool was a bonus

breakfast is good with many options

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

cutest hotel and best breakfast i've ever had

the breakfast is excellent. the staff are very helpful.

the breakfast bar area didn't feel suitable for an afternoon beer

the spa area was relaxing and easily accessible

very friendly staff, comfortable bedroom with balcony, lovely pool and good gym.

the pool area was a bit small

the gym, pool and room were perfect and the breakfast and staff were excellent

the room service was appalling, hubby tried 5 times to get service

the breakfast service on those days was great, and we got lucky enough to see dolphins swimming

bar was shut and i think that should have been made available to guests who did not wish to sit

drinks in the bar were a little pricey and small

breakfast choice was very good, presented well and cooked perfectly

was very clean, beds comfy, bar and restaurants excellant, breakfast excellant and staff could not have been

breakfast selection was excellent and the spa was gorgeous

gym could really use an upgrade

bar staff's attitude/ room service team when we asked for a bucket of ice for the room

the gym needs an upgrade.

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

laundry service

they lost a t shirt of mine during the laundry

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

the area,breakfast,gym,swimming pool were also

breaksfast amazing, quit zone. big private parking.

the walk to the beach was a bit longer than i expected, and for my kids we would have preferred a sandy beach

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

hotel pool bar was lovely

big and clean room confortable bed balcony with view to the swimming pool

proximité to the beach is a 2 minute walk, beaches are sandy, some rocks, ideal for surfing or kids to play in

wifi connection sucks

pool was lovely and clean

the pool was loved by the whole family and the distance you the beach and the supermarket was really

a little miscommunication on where to park so we ended up with a parking ticket.

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

nice cafe, grocery & laundry on the grounds

more options for bar at pool would be good.

one of the kids did sleep with us and we all slept comfortably

breakfast was amazing

provide better gym facilities there is a spa but no gym otherwise great hotel highly

super friendly also to the kids

the very overpriced laundry service

wifi box in my room that was lighting up my room all night.

pool is lovely, and the service was great

sunset grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa -

good pool facilities and associated pool bar eating area well worth the

everything here for a family vacation, spa and gym, swimming pool, jacuzzi, children's playground and a games

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

girls aged 5 and 7 loved the atlantic pool, playground and kids club

we didn't try the restaurant, but the food at the bar was not great.

girls aged 5 and 7 loved the atlantic pool, playground and kids club

was a big , comfortably sized room with attached kitchen facilities

breakfast was incredible not only was the food good, but the actual place and view for your morning

this is a large golf related resort and the grounds ands taff were what you would expect from sheraton

gym is small and not well equipped

it is close to golf course so unless you are there for golf , you would need a car

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

service is on top, both at lobby,room service and restaurant, especially breakfast.

is a unique 200 acre property, so you can run, bike, golf without leaving it

gym was first class ans the walks around the resort were amazing so much to see

more variety at breakfast.

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

many things around to see- but being a golf resort this is understandable; the reception area might need some

due to lack of time, i didn't use the pool but visited the facilities

laundry available

the buffet breakfast was very good

if we had wifi in the room

location, room and breakfast

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

excellent room service and laundry facilities

options for the shuttle and airport transport, 30-40min drive and hotel only offers a backlogged pre-booked

free parking available, gym facilities, attentive staff, great gluten and diary-free options for breakfast

breakfast is great! and i love the room service and their 'prego no bolo do caco' pure heaven

the wifi was not excellent to work.

pool and sauna were great

amazing home-cooked breakfast and dinners

small pool with plenty of sunloungers and few guests

planning to work during the trip so good internet was very important, not only did they have good wifi, they

great breakfast

no laundry on site. no family rooms.

wifi did not work well in te room.

dining and bars with snack food are available

the size of the bathroom and positioning of the bath tub. the bar could be more buoyant.

the wifi did not work in the rooms

recommendations that weren t all touristy, wifi did not work small bathroom, toilet not

they let the kids run around like lunatics

we also tried the bar and the food & cocktails were excellent

once the dining room was closed, we were told the bar would offer some light fare

amazing view. great breakfast. everybody was very friendly and helpful. good parking.

the laundry at the hotel is extremely expensive

breakfast could contain some vegetables and some additional hot sides options, but it was good

breakfast, great clean room, snow-white bed linen, polite staff

please put the pancake machine in a table alone! kids block everything due to the pancakes.

fact that they ve asked for everybody s id s including kids when only one person booked the stay and that

so to iron a shirt (after business traveling) one has to use their paid laundry

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

complimentary breakfast each morning with a wide selection of food and drinks

there is a small indoor pool and gym

view lovely pool and kids area

room service is ok

room service was superb and the food was divine

quite zone. the breakfast is reasonable, but sometimes messing some stuff. wifi works.

hotel is good value for money. breakfast was soo good.

breakfast was excellent.

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

wifi didn't work and there was no iron and ironing board

proximity to the beach, breakfast, comfort, ocean view, room service.

excellent kitchen, nice hotel staff.

a kitchenette with no sink

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

we had a bit of misunderstanding about laundry, that personnel resolved well

the cosy bar , music and the warm croissants at

breakfast was a bit loud, the staff made some noise in the kitchen next door.

manuel, the owner drives to the property every morning, prepares a beautiful spread for breakfast and ensures

lovely breakfast too

wifi worked great for a quick work call and we were able to back up a backlog of travel photos

wifi wasn’t great and the room was a bit small with only one chair to sit except for the balcony

room did not have wifi but the other rooms did but there was a beautiful lounge area with cushions and couches

dining room service can be a little over eager

day spa is

i loved the pool and the way the foggy mountains were looming around it

all is perfect -big room beautifully decorated , very comfortable bed, great breakfast very nice staff

no indoor pool and the outdoor pool was not usable.

would have been nice to have a self serve laundry.

wifi was free

the hotel has a wine bar where you can relax after a tiring sightseeing

great breakfast. staff was very helpful.

the breakfast was lovely/ huge variety

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

gym was functional and breakfast was good

great wifi

room service was attentive and friendly

from lisbon to stay in a lovely country villa with amazing staff, comfort and with a pool for the kids:)

concept very cosy room and whole complex, relaxing and quiet nice swimming pool, good wifi, very helpful

it was perfect place for the familly with kids/ very quiet and safe.

grass with goalpost and a trampoline to keep kids busy

common kitchen is useful with the kids to bring snacks and drinks

the staff are very kind and wifi is good

the wifi was ok

the host was very nice and allowed early check in, which made our one-day program in sintra much easier

wifi didn't work (even though we had a password) , it wasn't crucial for us as we stayed just for

wifi and tv was not working on the day i was there

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

room was elegant, clean, and well appointed with everything in the kitchen you could want

if cooking in the flat is your preference, there is a small kitchen and adequate appliances, utensils, and

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

beautiful, clean environment, self check-in, laundry facilities, very friendly staff, i’ve never experienced

they even had a laundry that they made available to us

convenient laundry services available to guests

enough parking facilities on premises

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

bar service at the pool was fantastic

lovely pool and friendly staff.

nice bonus to have private parking too

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

check in took long wifi didnt work

outdoor swimming pool and indoor swimming pool

really tasty breakfast with lots of choice, everything was fresh and restocked regularly

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the hotel is amazing! free parking and in room laundry!

i had a lot of laundry to do and could make simple meals

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

although we didn t stay long enough to do laundry, it s nice to have the option

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

bright, spacious, clean with excellent amenities and programming for kids

parking was quite busy

lot of items in the breakfast

good breakfast

we ordered breakfast in the bedroom and got room service for all the meals

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

location, pool, parking

in house laundry offered excellent service for a traveller

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

parking: parking is available on the property, making your visit stress-free

pool was incredible and our host was the best we ever had

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

we would have loved a laundry rack and maybe a dresser in the room

there also is no info about room service, laundry service, restaurants, etc

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

gym is old and small. with a funky smell at all times.

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

we parked in the property and had a great breakfast and again, super friendly staff in the morning

beautiful rooms, delicious breakfast, and outstanding staff

good wifi, good a/c, fair breakfast, train two blocks away, quiet neighborhood, great restaurant a block

everything was very clean and the hotel staffs was very friendly the breakfast was very good

good location, comfy bed and good breakfast

location, design, breakfast, games for kids

the room was light but the wifi wasn't fantastic but only a minor

great place, nice rooms, nice personal. very good breakfast.

hotel, great location, great breakfast and helpful communicable staff

very clean and comfortable. nice breakfast and friendly staff

excellent breakfast and great value fir the money

no coffee bar as advertised had to wait until the concierge was free

anyone can need rooms are clean beds are super comfortable me and my baby slept like royalty breakfast was

also the free breakfast and wifi were a nice addition

had stomach pains after breakfast

i called 5 time from my room to get the wifi code but no one answer

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

wifi is weak

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

well organised: big number of towels, shampoo, gel, soap, tea, dryer, locker, welcome drinks, room service, etc

i wish there would be laundry room there.

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

wifi not working for guests at all, and clearly had not been for some time as notice in lift

the breakfast was awesome and room always cleaned meticulously by their staff members

breakfast was exceptiona! beds comfy and excellent shower. would stay again.