advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

we parked in the property and had a great breakfast and again, super friendly staff in the morning

smell from kitchen of restaurant near the hotel.

kind of noisy and sometimes food smelling (our window orientation was to a kitchen vent)

hygiene and breakfast room and the kitchen ladies, fantastic

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

very nice hotel. the staff were great, and the included breakfast was fabulous.

the wifi was poor, to the point of being almost useless.

no in house laundry service provided

pet friendly easy for car parking

great gym

pet friendly establishment is great to have when traveling with pets.

breakfast was lovely

i wish there would be laundry room there.

excellent room service . reception and breakfast all friendly staff

the hotel rooms were clean and the room service was also good

breakfast

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

the lavish breakfast can be enjoyed in the large veranda from where you can get a glimpse of the golf course

was clean staff were friendly and helpful breakfast was excellent bar - food and drinks were

was good, enough parking place

wifi is quite weak and unstable in our room #4, we had to sit in the shared kitchen for better

we've got a detailed info for late check-in the day before arrival, together with wifi credentials

much the concept of the country villa: the property is big, has plenty of green spaces, pool, kitchen if you

we did not like is that it is very dark in the evening on the stairs from the parking lot to the apartment

common kitchen is useful with the kids to bring snacks and drinks

also: we were charged laundry by mistake and had to get a refund

bathroom is just a bit weird. the pool seemed to be closed in december.

breakfast pool executive room staff location bar rooms views

the hotel is close to 2 subway lines, the gym and the swimming pool are greats.

the front disk staff, the location and the view the breakfast buffet

- fast housekeeping services (inc laundry) - underground

no self service laundry close by, only paid laundry by hotel

wish we would have been warned about the expensive laundry service.

the gym is the best of all the hotels we’ve ever stayed at

the pool and spa were clean

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the laundry machine in the room was unexpected and so great to have

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

i had a lot of laundry to do and could make simple meals

laundry service works only before 9am, and you will get your staff next day

was central to all the places i wanted/needed to be near, the beds were very comfortable, and the wifi was strong

scrambled eggs were chalky and inedible - limited room service

what i liked the most was the comfort of the bed, not to mention the exceptional breakfast

their wifi network was an open one

laundry was expensive

fantastic for adults and kids

comfortable and quiet room with good amenities for business travel, wifi, printing, great neighborhood

the bar area comfy and service great

room service meals were relatively cheaper

1. no safe in the room. 2. laundry service should be always available and instant.

only only only thing that i would change is the fragrance of their laundry detergent for towels

room was clean, beds were comfortable, and the wifi was very fast (i

breakfast was very good and cheap but lacked some hot options like fried eggs, etc.

could have allow pet in the bar area.

most expensive laundry service of my life

there is a grocery store just around the corner, a do-it-yourself-laundrymat even closer if you're staying for

laundry services charged per article of clothing.

i used the gym and sauna and it was very relaxing and included with no additional cost

the room was very clean and room service was good

ordered room service a 2 or 3 times

great shower! fab pool!

day the room was clean , the pool for kids and family is great, the breakfast is very good and various

wifi was great and breakfast was tasty

parking is paid and also stuff in the fridge mini bar its called is paid rest all

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

the room didn't have iron i found that so annoying and the laundry service was very expensive.

the evening staff at the bar near the reception were professional and fun

to metro, the excellent port served in the bar

a fully stocked mini bar and tea and coffee making facilities in the room, for some reason a rarity in portugal

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

laundry service is not working

i loved the room.it was exquisite. breakfast was also great!

obidos and was not sure how to set his sat nav for his journey back home, the reception staff and bar staff,

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

reception aswell as spa open 24/7

i noticed the wifi isn't the strongest/fastest, so something to keep in mind if you require access

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable pur

the place is brand new, spectacularly comfortable, incredible breakfast, cool decor, great hotel gym that they

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

wifi is ok, and location is ok

terrace is wonderful but does lose wifi connectivity

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

free parking outside the hotel was a boost as well

parking is free public parking

the extra bed was not that confortable, but ok. the parking is the street so no private parking.

conditioner was broken, and traveling with kids at this moment of the year (temperatures over 35ºc) without

breakfast wasn't amazing but it done the job

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

only problem i can think of was the shower in the gym

did not take the breakfast, but the room service was on time and the room itself was incredible

maybe add some dumbbells into the gym area, but other than that hotel was amazing

the hotel has laundry services that you can pay to have your clothes ironed

the bar was dead no atmosphere at all

wifi somewtimes worked and sometimes it didn’t, it apparently had some certificate issues

wifi has good speed

cold water ud83dudca6 at the jacuzzi & swimming pool .. some noise from the outside

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

room service was good

smell in bathroom. gym was not very inviting.

and the personnel is exceptional, from the lady at the reception to the attentive people at breakfast

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

the laundry service

so much wasted laundry and time required to change the

the rooftop bar is wonderful with tasty cocktails, breakfast was very good with variety of choice, and the food

there were gym facilities with personal trainer, swimming pool, all in great condition

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

want to extra charge for kids bed but i didn’t order it in booking and they allowed to book with small kid in

wifi could have been better in all areas

the kids enjoyed the breakfast, it had so many varieties

working at the bar and serving customers at the same time

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry service is quite pricey.

laundry too expensive by far

the greatest experience room service food was not good

spa area ruined on our final day by a teenager jumping in and out of the pool and kids in the jacuzzi

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the rooftop bar looked so interesting

comfy rooms. nice pool area and great wifi

pants were missing from the laundry

wifi connection was miserable

the room service could not be ordered via the smart tv, which was a bit odd

wonderful experience, maybe the wifi could have some greater coverage inside the building (not just in the room

excellent building and grounds truly beautiful and well maintained service superb chef excellent spa massage

the room was pretty clean cozy and the breakfast very decent

location but that was a given . good wifi and breakfast .

i think check out and breakfast should stay available 1 extra hour.

machine in suite but no tea facilities so had to get tea via room service

the wifi strength must be improved

breakfast was very good...loved the cakes. kids enjoyed playing the piano.

and they had a guest’s with kids, who were screaming late at night

the mini gym

breakfast facility was on floor -1 and it was a bit dark and depressing without windows gym was

during a night is free (19:00 - 09:00); - beds were way too soft for most of our family (except kids); - breakfasts

restaurant,bars , coffee shops and a mall a walking distance

i had my birthday during our stay and i accidentally mentioned about it at the bar when having our welcome

we also got a voucher for a free dinner and a glass of wine from the bar area

little treat as a warm welcome awaited in our room which was two vouchers for free drinks in the bar and a little

decent breakfast

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

strange part is if we gave something in laundry then we need to go to reception for picking it

laundry of

there are 2 saunas dry and steam, room service and bootle of water daily

i sent one pair of pants to the laundry and struggled to find out when it would be ready

laundry is

gym was outstanding for a hotel

wifi at the pool was an issue but that's only a small thing

fantastic breakfast, nice gym and very kind personel

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall

the breakfast buffet was superb!

most tourist attractions awesome staff, very helpful clean room with a great park view bona that breakfast was

rooms are very very small, i was there myself with 2 kids and we hardly could move

clean and comfortable stay opposite to kids park

to pay for services in advance, like laundry and car park

they charged me an exorbitant amount of money for laundry when they never mentioned it before hand

the rooftop is absolutely lovely, we had a delightful dip in the pool and a drink at the bar up there both days

room, modern, comfortable bed, everything spotless, great facilities and really good breakfast

i didn’t get to try any drinks at the bar but the food was amazing, overall i enjoyed my stay

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

laundry

good wifi and refurbished rooms from 3rd floor up

-room was good. -there is a bar. -wifi is very good.

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

wifi was only reliable from the lounge on the ground floor

the wifi worked well

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

no view to the outside simplistic wifi never worked overpriced

the breakfast was amazing with plenty of options to choose from

the best poached eggs for breakfast on the most delicate of homemade breads

breakfast was great

thing was amazing frome the lobby tell the room the clean the fabies the restaurant breakfast

room was a little funky-configuration(pillows were awful). no gym.

wifi reception is poor

great value for money; incredible food at the bar and confy rooms.

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

quite zone. the breakfast is reasonable, but sometimes messing some stuff. wifi works.

the gym did not have a running machine and was poorly equipped in general

there is a laundry room with washing machines free for use, it would appeal visitors to have a longer stay

good drinks at the bar

beds were very comfortable. lobby bar and bartender were great!

excellent room service, the bathroom was spotless clean every day

great breakfast and the hotel bar is unmatched

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

we did not have breakfast there, but we did order room service for an evening meal, the outsourced company they

a bar and also room service food is available

room service

wifi works well

there were a few restaurants in the area and a very nice laundrymat on the next block

some might see this as a negative, laundry was too expensive for me to use

other than that, really good cocktails at the bar and a proper room

the breakfast was also beyond my expectations

the bar area was delightful

the room service was good as the reception. great people that work there.

room service but arrived after a long wait and food was not warm

wifi and the lighting in the bedroom

this is a business hotel, so the room service menu has a limited choice

really liked everything that is mattered for good accomodation: clean hotel, exellent wifi, friendly, helpful

example: in the night, while asking for laundry, looks like is he is doing a favour to answer

in the breakfast / terrible quality beds / if you'd need a laundry - should be ready to get your stuff back

good, efficient laundry

laundry service is prompt

the laundry service was on point

wish the laundry prices were affordable

the door several times while we are in the room asking for housekeeping or if we have items for laundry

poor wifi which is not acceptable for such hotel

i highly recommend this hotel for families (2adults 2 kids), for couples, or for business trips

no pool or spa

nothing really, it was very pleasant. the laundry service was very expensive!

shops, laundry and restaurants close by

nice bathroom clean room good size wifi quality/price top

stop, cafes around the area, 10min walk to park eduardo and shopping mall, easy access, good wifi, clean and

wifi is a bit unstable

the location is great and very good value for money. room service was included in stay.

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

wifi wasn’t stable

wifi very weak. ac not working

clean, comfortable with good tv and wifi

except- perhaps some free light snacks by the pool

spa was too busy to take new request.

the kindness of the staff, the hotel room and facilities, the beautificul view, the spa, the breakfast

easy parking

big rooms and good breakfast, also free parking very much space.

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful

prices were extortionate. 120 eur for a small cooked breakfast wasn’t great value for money

the bar the. restaurant the concierge and reception were very hospitable and cooperative

the outdoor pool was nice ,spa was nice ,there are nice resturants inside,very well trained staff,very kind

is a hotel for couples, i was the only guest in this huge hotel with kids under 9 years old, and everybody was

laundry service is available and timely

my wife gave expensive designer 6 t-shirts to the hotel laundry what was a fixed in a laundry list and only 5

rude staff breakfast was pretty shabby, instant coffee etc no laundry

you don’t have a pallet for portuguese cuisine, great quality food but not conducive really for kids, no simple

hotel spa was old and dated

a small refrigerator in the rooms would be great and a self service laundry would be amazing.

the only things i would add are vending for drinks and snacks and laundry for the guests to use

kettle and some tea/coffee in room and downstairs bar open 24hr

no hesitation in letting us have a late check out

helpful staff, round the clock access, good breakfast and good location for exploration of the city, quiet but

breakfast, served in a stunning bar area or garden, was wonderful

location , service, breakfast and property

fantastic bar and breakfasts

in this hotel is taken for granted, from the decor, comfort of the bed to the glorious a la carte breakfast

breakfast, served in a stunning bar area or garden, was wonderful

sometimes they expected us to know certain things about services as if we are frequent visitors (laundry, taxi

they have a laundry service that is available only in specific times

it was a bit noisy near my room (101), looked like the laundry room was next door

only offered to send them off to their laundry provider which would have cost a substantial amount of money

room service understood just basic english

laundry service for a charge

we were a bit disappointed as there were no room service and the restaurant was closed

clean, comfy beds, convenient and easy location to get to metro, high professional reception and bar attendant

good location which made it easy to get around and the pool/bar on the roof and a nice bar in the lobby finished

not really good wifi in the room

an unpleasant smell in the room, maybe because it was on the eighth floor, the same one where the laundry is

good location 24 check in great value good european breakfast has laundry

there is a living room for guests and a laundry available

when i requested an iron, the laundry staff came and picked up my clothes to press it themselves

the laundry service was not available in the afternoon

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

no laundry service and the hotel did not have an iron

no laundry facilities,no kettle in the room,no coffee and tea with

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

very new, modern and super clean. great breakfast!

the staff was so kind and accommodating, the breakfast in the morning was delicious, everything was clean and

think that there is room for improvement with the breakfast

very poor fitness centre, nothing is there.

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

food quality was low and expensive and i didn’t like that i had to pay fees for the room service to deliver

everything - staff, room , breakfast , gym ( however no pool available)

the gym was fantastic, too

ristorante - rooftop - spa and jym

the day so we didn’t get to carry the bags all day till the flight we didn’t know they had breakfast

generally avoid being in a rush so that’s not a real downside ;) the true downside is the breakfast coffee

and the bar tender was quit helpfull providing hot drinking water average property at a nice location to

breakfast was great for a 44€ a night stay

very poor wifi ! this is really bad for a work trip

the laundry at the hotel is extremely expensive

breakfast could be a little more extensive.

the sofa-bed had been prepared properly for our two kids

there wasnt anything i didnt like. great price and strong wifi.

it was an ok hotel, breakfast was poor

the cost of laundry services was higher than anticipated.

warning to future customers, do not use laundry services on this hotel, i sent 4 polo shirt, 4 tee shirts, 4

helpful staff from the desk information, to breakfasts and dinner plus the room service

wifi worked well

frigobar items, parking and room service are very expensive

wifi was very slow and poor in our room

gym is also tiny but you can do ur workout

great breakfast with a lot of choices, awesome staff

it was also great that room service is available

the gym wasn't available during our stay.

missing usb socks in the rooms. laundry services delayed.

the wifi could have been better

room service would be very good

loved the soundproof rooms and the rooftop bar with the swimming pool (a welcome bonus in the 40 degrees heat

great shower in the room, good wifi, nice pool to cool of in after a long day walking in the city

arrived with tired kids at midday

euros fee for room service

we attempted to order room service but it was very difficult, we were unable to access the web menu and the

to pay for spa and in-room coffee, no in-room tea-making facility, shower tray tended to

at the bar was amazing, helped us getting tickets for a benfica match

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

lots of restaurants close by, as well as laundry and convenience stores

laundry service was very efficient

the laundry and towels were new and clean. the room was clean.

wifi was working well

the laundry service was very much appreciated

my bed and pillows. staff gave efficient and very accommodating service. same day laundry.

clean, comfortable, good wifi, good breakfast, good location.

room service that never picked up phone. breakfast was the same for four days.

large room, bath and shower, comfortable bed and room service each day.

across the park where kids can enjoy running, plash on water and playground

there is breakfast with good options of food

across the park where kids can enjoy running, plash on water and playground

location, kind staff, good breakfast, easy access to everything i needed

breakfast was lovely and the staff was super helpful

the hotel has everything needed for a comfortable stay, including a gym and laundry facilities

the hotel is close to lots of things including a very efficient laundry for our clothes

very expensive extras like water, laundry service, mini bar!

no gym

and the bar was really nice for relax and enjoy the drink

when we asked for an iron to use (as we had to attend a wedding) we were told to use the laundry service as no

location and breakfast were all nice and we stayed there before and we will stay there again

very nice size rooms and clean, loved having a mini kitchen

they have a pet-friendly policy, so one of a few places in lisboa where we were able to stay with our dog

staff was excellent and always ready to help (reception, kitchen)

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

decoration starting to date, very small gym.

rooms and breakfast were excelent. didn't use the gym and indoor pool, but looked good.

value for money, it was in overall good. breakfast is good and massage in spa was relaxing

the hotel was transporting laundry carts and it was very loud

choice of food, service was superb, overall service was very good, staff friendly and helpful, laundry service

station nice restaurants around, and el corte ingles just 10mns walking distance friendly staff, room service

staff are friendly not to forget the huge breakfast with sparking wine and bloody mary

wifi wasn't working.

laundry service was expensive

small rooftop pool, will visit again

hotel was really nice for 3*. it looks luxurious and it has a pool on the roof.

staff were extremely helpful and friendly. wifi was excellent shower was amazing

rooftop pool area was small but was a nice bonus to use in the hot weather

the laundry was bad and not worth the money. the room it was smaller than expected.

the hotel has the usual environmental messages about saving on the laundry and re-using towels, etc

stayed with kids

room service did not work properly during our stay in the evenings

breakfast, front desk or the bar all were eager to help

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus,

good breakfast included the price

also there was no bar area although the staff would always be happy to serve drinks

very modern facilities , excellent breakfast !

busy hotel don’t expect early check in or late check out

no restaurant or bar in

wifi not so strong

wifi was not reliable

there wasn't much to like about the hotel. staff in reception were nice and helpful. wifi was ok

bar was not open at any time of our stay

great spa and swimming pool

nice bed and bathroom. good room service

restaurant was closed and nobody informed us at time of booking extremely limited f&b menu and room

the reception and the room service

overnight room service menu could be expanded

i didnt have breakfast cleanliness, staff etc

roof top pool amazing views and great service

felt it packed atmosphere in the bar areas

breakfast was delicious staff were exceptional the hotel is extremely visually pleasing

the view from the pool was perfect

no frigo bar, no laundry service, no convention with parking

breakfast was room service, not buffet as advertised

the wifi was nog working for 1 day.

modern and cozy room, great breakfast and location

wifi kept dropping off.