so to iron a shirt (after business traveling) one has to use their paid laundry

the balance between the old architecture (includes a church) with the modern (rooms , swimming pool area) was

pool bar is not cosy at all

wifi was very poor in my room and no change in breakfast

friendly, exceptionally beautiful, not too busy, always space by the pool, kids

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

good breakfast, with good coffee on a seaview terrace

free parking

staff was great, rooms were clean, good breakfast at a reasonable price

it s also a pity that there s no mini bar in the rooms

wifi reception is poor

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer)

we went to the pool bar for some food, with our food we tried to order drinks, my partner ordered a beer and

the pool was beautiful at night and the staff was amazing

the gym is small but enough

the laundry at the hotel is extremely expensive

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

small bar in reception/breakfast area

the free parking is a big plus as well

the bar was open for drinks and coffee even though no food was available sunday evening

excellent room service and laundry facilities

bed and room service

shuttle service to train station and shopping centre

wifi was not very strong

room was very comfortable, the breakfast had a nice variety, free parking, we needed a late check out and for

laundry available

the buffet breakfast was very good

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

he will always try to recommend the best places to dine, find the best locations for your kids or just recommend

the staff work tirelessly to maintain the grounds and also provide breakfast for all guests

breakfast, really beautiful views

place to relax by the pool or hike on the mountains

there is a huge kitchen with all the equipment and you can leave your food/drinks in the fridge without worrying

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

good location, comfortable beds, free parking, a cozy balcony and silence room

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the laundry machine in the room was unexpected and so great to have

the hotel is amazing! free parking and in room laundry!

although we didn t stay long enough to do laundry, it s nice to have the option

i had a lot of laundry to do and could make simple meals

pool was lovely and clean

the breakfast was the same but still very good for the family to fill up on for a day of fun in the sun

the wifi was availble only in the hall, not in the rooms, and no private parking

plenty parking space

got there early and the room was ready even before midday, was greeted with a lovely smike by the gentleman

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

poor wifi coverage

staff, provided a kettle and late check out

internet wifi

the swimming pool is closed from 7pm

no wifi in the room

the rooms were nice and clean. the outdoor pool area was amazing for group activities.

the rooms are large and comfortable. there is free parking.

i had a laundry service in the hotel. and my clothes things were torn and damaged.

breakfast is a little confusing and unfortunately at 9:30 was empty therefore the options available

very comfortable and clean room, good breakfast, excellent location, great value for money

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

this is a good place for family with kids

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

excellent staff and breakfast

great parking

i wish there would be laundry room there.

the breakfast was awesome and room always cleaned meticulously by their staff members

wifi connection needs improvement, especially in speed.

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

the bar man did not know how to serve

small rooftop pool but with the best view in lisbon with several key monuments in sight

great view and spacious

outdoor pool needed some heater even on sumer months

breakfast very nice but classic, some foodie specials can give some extra value (chakchuca, chai,

nice view from room perfect bar and terras to finalize the day comfy big bed

it would be nice to have chairs that fit its level of quality - relaxation music around swimming pool could go

the property is amazing and the pool area is definitely one of the reasons to stay.

plenty of space by the pool to relax and enjoy the sun and the view

could be better (a bit more variety), wifi was pretty poor (though it's a good place to disconnect)

location just outside the city, breathtaking views, beautiful property with pool, horses,

there are only a few parking places in front of hotel, but plenty up the street and around the corner

it was easy to find on a main street coming into town and we got a parking spot out front, however, parking in

good breakfast.

thank you for accommodating the storage of my luggage, nice room, and breakfast

good breakfast

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

terrace is wonderful but does lose wifi connectivity

wifi is ok, and location is ok

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing

nice foyer and bar area

friendly and knowledgable staff. wonderful breakfast.

coffee at breakfast could have been hotter

best breakfast in town, excellent location, great staff

is an exceptional hotel close to the beach and good breakfast offered

breakfast was a nice spread, the bread was fresh and delicious

breakfast was included

breakfast was simple but good choices and fresh

had stomach pains after breakfast

very clean gourmet breakfast with many choices. staff very friendly, helpful & service-oriented.

quite slow wifi in the room

great restaurant and also stylish bar (a 'must' to visit) in same

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

perhaps they hire kids from unprivileged backgrounds but they didn't seem happy to be there

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

well organised: big number of towels, shampoo, gel, soap, tea, dryer, locker, welcome drinks, room service, etc

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

our anniversary and, when we got to our room, it was fully decorated with artificial rose petals, a handwritten

room service use very old produce, i was worried about the quality of the food

however, a small comment it would have been nice for a small bar and seating area to enjoy a drink as opposed

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable pur

no in house laundry service provided

proximity to a bar known as os monsantos who s patrons are bothersome and park their cars on public

excellent burger bar restaurant on site

excellent stay excellent staff and the breakfast was superb!!

hotel has a bar and restaurant which were reasonably priced and nice food

laundry service was a bit troublesome

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

ample kitchen and space throughout, loved the balcony and pool area

spa/turkish bath/ sauna/gym/indoor pool/ (didn t use the gym; nor do golf as not yet a golfer but i went for

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

room was very nice with a balcony and a tiny kitchen

breakfast is simple but very tasty and freshly cooked everyday

everything was very clean and the hotel staffs was very friendly the breakfast was very good

cleaning breakfast

laundry services are

she cleaned our table in a rush right after our kids left( even she didn t ask if we need the food from kids

last, the spa is unique and super

fabulous hotel with excellent facilities, great staff and magnifique breakfast

great new place for comfortable stay with spa, gym and spot for meetings with friends and familly

i do not know how they can say that they have a gym

everything was very clean and the wifi was spotless

wine menu at the pool bar and the main bar didn t open until after seven in the evening so pre dinner drinks

excellent sun terrace and pool and bar area

e room service which is something you can receive due to no evening meal service

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

states pet friendly hotel but there is no where to take your pet except the room

top servic level top location top spa facilities top swimming pool

spa and gym brilliant

awful kids fair playing deafening music throughout

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

breakfast was great and the italian restaurant very good

had difficulty in finding a bar tender on one occasion. but excellent service when he appeared

spa

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

the gym was fantastic, too

gorgeous rooftop bar (a bit breezy when we went up but that can't be helped), the staff were absolutely delightful

room service

i had planned on booking a treatment before i left at the spa but it was booked

location right across estoril casino which is the center of the city and only 2 blocks from the sea, many places

perfect location, in front of the estoril casino, quiet, comfortable, with amazing staff, especially the olga

is tough not much available, wifi is not very good very patchy, whilst room was comfortable, the bathroom was

lovely place, clean & tidy, close to restaurants and other facilities. close to the casino.

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

pants were missing from the laundry

the jacuzzi was not remotely hot, it felt about 33 degrees, this is not a jacuzzi temp this is a kids pool temp

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with diapers

- not good food overall 2) elevators require to wait 24 hours 3) no valet parking 4) some if thé kids at the

staff were amazing , pool was amazing , absolutely everything was perfect ! best place ever !

the location for the casino was just perfect as we were attending a concert there

beautiful hotel which is clean & comfortable with polite staff & very good breakfast

and quiet when you get back from a day out hotel needs some maintenance carried out mainly around pool area(

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

there is ample free parking

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

short walk to estoril casino and a brilliant chinese restaurant underneath the casino, would definitely recommend

no room service and very little amenities available at the hotel

glass tops especially if kids come in from pool wet

the food is delicious, breakfast, snacks and evening meals are all memorable

went every day before me breakfast and in the waving

the rooftop pool is amazing

restaurant and breakfast are very good and reasonably priced

the rooftop swimming pool provides welcome relief on a sunny day

liked the buffet breakfast and friendly staff

window isolation didn’t keep room 217 warm enough for kids. youngest has a cold.

nice staff and all infrastructure needed for kids (1yo)

facilities for my family vacation), location (very near to the beach), very clean and with good breakfast

unstable wifi connection, not capable to support a conference/meeting with 10 laptops working at the same

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

breakfast choices, very spacious and clean room. very good service and professional staff

as this is a golf course and hotel so naturally it is located at such place.

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

breakfast is very good

restrictions for kids in the pool

breakfast spread

fantastic 5* room by the spotlessly clean pool (even in february it was available)

great service and decent hotel gym

for our trip with 2 kids (ages 9 and 7), they had a blast on the pool even though it s on the small size

excellent service, wonderful atmosphere and views, beautiful garden with pool.

pool bar was a little expensive but what else would you expect for a 5* hotel?!

kitchen could have been a little better equipped, extractor fan didn t work in one bathroom and a

bed, strong wifi signal, excellent pool south /southwest facing, good selection of tv channels, good spar

pool area very nice although the water was cold (kids didn t mind)

room with full kitchen facilities

lovely pool clean apartment nice breakfast exceptional staff

the breakfast was delicious and cocktails in the bar amazing

before we booked our team in to stay at the hotel) there were some teething problems with the kitchen, but this

the best hotel in cascais, very beautiful and cozy breakfast is exceptional and the owners are

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

recommend doing their high tea at least once during your stay, and the breakfast is top tier

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

nice swimming pool and clean rooms

breakfast was very good and the staff at reception, breakfast and the bar were very helpful and attentive

second small criticism is the pool would benefit from a dedicated pool bar at the opposite end by the sun

view, i utilised both the main restaurant and room service for breakfast during my stay

is perfect and the views are beautiful ; ease of parking in the premises, breakfast was amazing

amazing breakfast

excellent location, good breakfast, amazing view, top service.

room service very quick

only small breakfast bar but that was clear from the hotel description.

and well-prepared breakfast, with hot options

varied breakfast with good hot options and fresh products

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

excellent staff, varied breakfast with hot options, and good transport connections

breakfast selection was quite limited and i had expected a wider and more varied choice of food

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

lovely hotel, great location, decent breakfast, staff is helpful and nice.

the ongoing works nearby, poor breakfast choice

everything. breakfast was great. location was superb

laundry service was disorganized

phenomenal location amazing breakfast exceptional staff definitely going back

the gym is small for a hotel this size.

/ slow wifi, feels a bit like a bunker (it s an old citadel so makes sense), no restaurant in hotel

the outdoor swimming pool wonderful, with plenty of lunch, spread out among the trees and a full bar available

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

had a family room which was perfect with twin beds for the kids

room is spacious and ideal for families with kids as we had our 1 year old with

there is no room service and there was a lack of communication between the check-in desk staff and the

breakfast-8, cleanliness-10, parking-10, comfort-10, beds-10, check in/check out-10

good selection at breakfast and the burgers we had from the room service menu were delicious

wifi, location

perfect location, perfect a la carte breakfast with exceptional cooking and the cherry on top was the staff

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

price of the drinks at the bar (14 for an aperol spritz which was double the price than other places in

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

the location is about 50 meters from the main area, and on top of everything, parking costs an additional

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

they could also have poolside drink and food service, with a broader menu

it s a clothing optional gay report with an amazing pool, sauna and steam room.

the breakfast service on those days was great, and we got lucky enough to see dolphins swimming

the pool was amazing to relax at and be right beside the sea

the staff ! breakfast ! the bar ! sushis ! everything

breakfast - would be nice for a hotel of that standard to not have it all as a buffet style

loved the room, the view, the service(concierge) and breakfast, pool area

hotel, the property, the bar and restaurant along with its fabulous staff are simply amazing

the breakfast buffet was amazing as well

an atmospheric bar with a fine pianist from mozambique (oscar) and a fine dining restaurant and spa with pool

breakfast was excellent. all very calm and relaxing.

the room service and breakfast was great and the beds were soft

beds were not comfortable at all, however room service managed to provide a solution but still the beds need

looking forward to the spa and gym opening when covid restrictions allow!

have done with a few more loungers round the pool and maybe a breakfast that ended at 11am rather than 10

lovely pool beautiful sun beds, great breakfast, very relaxing terrace with nice ambiance.

the gym was poor. not quite sure why they don t just get a few more bits

gorgeous rooms, very friendly and helpful staff, nice breakfast

staff was very helpful and the breakfast and dinner offerings were great

great breakfast, location and room!

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the spa and pool looked very nice but i did not use it on this occasion

the noise in the indoor pool

used the gym, indoor pool and sauna; very nice set up and although the outdoor pool looked inviting, my

good breakfast options

people reserving beds with towels at the outdoor pool but not using them

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

aqua bar could be better and needs an identity

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

amazing kids facilities great choice of restaurants comfortable rooms

also laundry handled under room and was very loud at 4:00 am

location, views, friendly staff, delicious breakfast, thoughtful touches

but there are plenty of places to sip and drink from the honesty bar and enjoy views over the river

hotel with a rooftop terrace, honor bar and coffee/ tea station

honor bar was a treat and snacks were left out all day

wouldn’t be great with kids and prams etc

booked this hotel since they had listed that the hotel had room service but when we called to order food we were

the hotel bar, a cozy beautifully wood paneled building that once featured high quality port and wine, was

wifi was great and allowed me to comfortably work at the desk in my room

room service needs to be professionalized.

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry service is quite pricey.

laundry too expensive by far

check-in, nice traditional big rooms, great room service and stafaf, clean and cosy spa

sauna was out of order, the swimming pool was not refreshing (too hot) and the hot tub was too cold

laundry service works only before 9am, and you will get your staff next day

lack of plug sockets in the room and wifi did not work at all in the bedroom

i loved the room service of breakfast for free it’s an amazing option

the staff were extremely friendly, from the bar staff, receptionists and cleaner

-great view. -clean room -good breakfast -underground parking at the hotel -nice swimingpool

- fast housekeeping services (inc laundry) - underground

wish we would have been warned about the expensive laundry service.

no self service laundry close by, only paid laundry by hotel

would have been great had breakfast been included

the swimming pool is a little bit small, and easily get crowded.

laundry is

i sent one pair of pants to the laundry and struggled to find out when it would be ready

an amzing place! poor wifi

there were a lot of kids in the spa

selection was great; staff was very attentive, in particular enil; great for family with young kids with playparks

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

were half board and the variety of food for breakfast and dinner was fantastic

to marques de pombal square and avenida de liberdade), cozy and spacious room, comfortable bed, wifi and air

lovely rooftop terrace bar along with a good restaurant

the laundry service

so much wasted laundry and time required to change the

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

location, short walk down hill to amazing park with playground for kids and pick up point for hop-on-hop-off

team, amazing breakfast, and this pool+ pool bar is just perfekt

1. no safe in the room. 2. laundry service should be always available and instant.

only only only thing that i would change is the fragrance of their laundry detergent for towels

friendly staff, pet friendly

breakfast available from 6:30 til 12:00 was a real treat

my kids were always excited to come back each day and see that the room had been cleaned and the bed