the staff are very kind and wifi is good

room is clean enough with room service

room service was done every day (not absolutely perfect, but they tried)

the host was very nice and allowed early check in, which made our one-day program in sintra much easier

the wifi was great the first night but seemed to have stopped working later on the weekend

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

gym had no sanitizing towels to wipe down equipment, battery was expired in rowing machine

good wifi and lifts

super location and very kids friendly and helpful staf!!!

would have been nice to have a self serve laundry.

outstanding breakfast

all great. breakfast wonderful!

the staff was very friendly, the location is perfect, the bed was very comfortable, and the breakfast was very

the hotel has a wine bar where you can relax after a tiring sightseeing

washing machine was not included - a very expensive laundry service was available

groceries, laundry and shops are all at an easy walking distance

the included breakfast was to die for

kitchen was well supplied, though might have benefited from basics (salt, pepper, olive oil and

our room had a kitchen, toaster, coffee machine, kettle, a fridge, hairdryer etc

everything ! especially the breakfast ! the homebaked cakes ! everything is awesome !

breakfast was delicious-especially tartswe thoroughly enjoyed our stay

nearby bar locals were a bit noisy but did in no way spoil our stay

only thing i did not like was that downstairs was a bar open until 2am and you can hear the noice clearly in

breakfast was fresh and varied — yogurt, fruit, eggs, ham, tea, and coffee

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

we had a bit of misunderstanding about laundry, that personnel resolved well

the wifi sometimes did not work well from the room

breakfast was great, and the staff welcomed kitchen or bar requests well into the evening

great info sheet & map upon checkin informed employees did my laundry

they even had a laundry that they made available to us

everything to the spacious rooms, locally made hand soap, robes, comfy beds and pillows, free laundry room,

free laundry machines and detergent

convenient laundry services available to guests

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

personel, big room, swimming pool

same with the bar and drinks prices

big plus with available parking and electric car charging capabilities

the breakfast was of a good quality and the staff were very attentive

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

allowed for late check out

one way system which will require a 15 to 20 minute drive to return if you are unable to find a parking space

com ,the first night when i phoned downstairs to room service, i asked what i can order to the room, and they

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

clean facilities, great outdoor and indoor pool

parking was quite busy

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

well equipped kitchen, comfortable beds

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

very pet friendly, my dog loved his tipi

service at the pool bar / restaurant was great

limited hours of the spa and pool facility

more variety at breakfast.

pool, breakfast, meeting room in monastery.

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

we did however use room service three nights,and it was very good and reasonably priced,the adjacent golf club

pools could be cleaner, specially the outdoor kids pool, it was not dirty, but it had lots of little stones and

pool was a little smaller than expected and the hot tub was out of use but it didn't really affect

pool and sauna were great

amazing home-cooked breakfast and dinners

small pool with plenty of sunloungers and few guests

planning to work during the trip so good internet was very important, not only did they have good wifi, they

good breakfast

there is a bar in front of the hotel that is open until 2 and can be unconftorble to fall asleep

wifi not in room and poor reception plastic sheet on the bed.

great place, nice rooms, nice personal. very good breakfast.

hotel, great location, great breakfast and helpful communicable staff

plus, the separate bungalow we stayed in has a kitchen, so you can do some (limited) cooking on your own

clean, comfortable stay with nice breakfast and nice view!

wifi was not great in certain areas of the property and especially in our room

having breakfast while looking at the waves is a great experience

backside terrace overlooking the pool

there also is no info about room service, laundry service, restaurants, etc

we would have loved a laundry rack and maybe a dresser in the room

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

the ocean water in the pool is cold and not heated.

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

top hotel nice pool area. definitely recommended.

very close to all of the main attractions in estoril i.e. casino, beach and resturants.

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

pool area very nice although the water was cold (kids didn t mind)

wifi was weak in the top floor

swimming pool was clean and sun beds good too

lovely pool clean apartment nice breakfast exceptional staff

the kids had extra beds put in the living area

parking, really nice staff and good location

parking is limited but there is plenty of public transportation.

small shower, constant glare on tv built into glass wall, tv slow to start up, slow wifi, minimally clean - cups

bathroom was small. free parking was confined.

lovely place, clean & tidy, close to restaurants and other facilities. close to the casino.

balcony was tiny. wifi was too slow and kitchen apart from microwave was poorly stocked.

very friendly and accommodating staff, okay breakfast, good swimming pool

also breakfast in our room was no problem with a small service fee

it was walking distance to casino too which was great

location, quiet place, free parking, near attractions, nice views.

unstable wifi connection, not capable to support a conference/meeting with 10 laptops working at the same

pool and good breakfast buffet, located just a short walk away from tamariz beach and the estoril casino and

window isolation didn’t keep room 217 warm enough for kids. youngest has a cold.

very nice and comfy hotel with great food, nice pool and playground for kids.

no kettle in the room but facility at the bar for hot water

excellent sun terrace and pool and bar area

depth and there's a ladder with 2 steps but then a large drop from there, ok for us but not for kids or elderly

dinner upon arrival (11pm) or if i should look for an alternative: i was told he could ask for room service

others have noted, the gym space is a small room, roughly the size of a pantry, and it's too crowded with the

better selection of fruit at breakfast.

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

the first time during the low season, i felt the service from the staff (mainly at the bar and breakfast)

if you like the combination of golf, spa, swimming pool and nice food this is a great place to go

breakfast was amazing

pool area on one or two days didnt have adequete staffing when it got very busy

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

wifi meals rooftop bar

liked everything about this hotel, except for the hamburger i ordered at the pool bar

the breakfast was great eggs made every way, kids loved the pancakes and chocolate sauce

laundry services are

there were no kids channels in english

great hotel, good location, roof top pool, great spa and breakfast.

uniquely unskilled staff at the pool (consistently forgetting and/or mixing up simple orders), kids friendly

view, great rooftop bar/pool, fantastic breakfast and lovely gym/spa

room is really small and wifi is poor

just enough for cooling down, but not the thing if you like a real swim; there is an excellent gym

delicious breakfast served on the terrace and the staff that made us feel like home

my spouse felt bad after breakfast

good gym, nice rooms, excellent breakfast, good location and friendly staff

no laundry on site. no family rooms.

cleanliness of the pool

wifi did not work well in te room.

wifi did not work, rooms need to be remodeled. windows glazed over.

the wifi did not work in the rooms

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

lovely, tranquil pool area and no problem getting a sun lounger

i would improve breakfast

but okay if it should be 10+ i missed the flipflops and the gym might be a little bigger

the building and room was more than beautiful and the garden and pool was just perfect

breakfast was very good

the restaurant does not allow kids under the age of 6 so we had to eat at the bar.

once the dining room was closed, we were told the bar would offer some light fare

the extra late check out meant we could explore guincho beach and restaurant before our late flight

the room was clean and the breakfast, overlooking the ocean, was amazing

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

the comfy beds, great size room with a balcony over the outside pool area and ocean view, free parking

hotel offers free access to a good gym, however the kids of less than 14-15 years old have only very limited

bar is beautiful with many seating choices (including outdoors around a large pool)

staff and facilities were excellent. diner was superb. parking on site was a real bonus.

close enough to the train station for a slow but easy connection to lisbon and free parking

no bathtub in some of the rooms, and room service (cleaning) often late (afternoon).

everyone, from the front desk, concierge, pool service, maid and restaurant were so kind in welcoming us and

the view and the pool area

the ongoing works nearby, poor breakfast choice

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

breakfast selection was quite limited and i had expected a wider and more varied choice of food

the breakfast was nothing special

great central location, nice breakfast.

very friendly staff, comfortable bedroom with balcony, lovely pool and good gym.

beautiful pool area with comfortable loungers

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

people reserving beds with towels at the outdoor pool but not using them

lovely pool area

excellent room service and laundry facilities

wifi was not very strong

free parking available on minus 2 floor of the premises

the staff from the front desk to the bar inc chamber maid were all fantastic and really wanted to help

great working table, new gym with technogym equipment, very good breakfast and a lot of space

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

no preferred king size bed, no minibar, no iron or laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

breakfast amazing

spa and indoor pool seemed lacking for 5 star hotel

the golf course was also in fantastic condition despite what other reviews have said and well worth a

hotel has amazing views over the infinity pool to the golf course beyond

there forgot to put the coffee capsules to my room, and the wifi was not working all the time.

steak dinner in the bar listening to luis playing the piano and hearing his stories of estoril casino and tom

i had a laundry service in the hotel. and my clothes things were torn and damaged.

very comfortable and clean room, good breakfast, excellent location, great value for money

clean an good breakfast

private bathroom, drunk vomiting kids in the shared facilities

- wifi signal is great too

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

the room service was lovely and better quality in our opinion than the restaurant

time - nice territory but some areas were under construction in april 2018 - horse-riding and golf not far

we would have liked to eat in more or order room service, but this put me off

pool bar service was consistently slow and clearly there were issues with people receiving the right

parking was easy and free, which was a big plus

the breakfast is excellent. the staff are very helpful.

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the

breakfast is a la carte menu small but healthy and clean

the service was exceptional from the people at the front desk to the wait staff at breakfast.

cute rooftop sundeck and pool

laundry service was disorganized

despite it being close to the breakfast room we weee not disturbed by any noise at all

gym and spa are rather small, but clean and up to date

phenomenal location amazing breakfast exceptional staff definitely going back

pool area is a bit i need of update

the laundry at the hotel is extremely expensive

fact that they’ve asked for everybody’s id’s including kids when only one person booked the stay and that

great breakfast

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

no restaurant or separated cafe / bar area from entrance hall

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

convenient free parking, free wifi throughout

great service, great facilities, great wifi and great food

room with view of sea,balcony and little mini kitchenette also several english tv stations bus close by into

they lost a t shirt of mine during the laundry

laundry service

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

hotel is a perfect place for families with kids

luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast offers

pool in the spa was cold and the area around it needed to be clean as there was mold on the tiles

the m bar was again average

gym is fine but limited

late night room service staff rude, spa completely booked

the pool and spa were beautiful

amazing breakfast

just the gym. didnt feel like i wanted to use it - was not many machines

the breakfast was great and helpful staff

the room was tiny, overlooking the parking lot

loved the room and view and pool area was amazing to relax

bar was shut and i think that should have been made available to guests who did not wish to sit

convinient and free parking

restaurant and breakfast where very good and the staff were extremely helpful especially reception, thanks for

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

with love and attention, still good to reach the city of lisbon (20 min with uber), very good parking options

my son enjoyed a nice swim in the pool

scenery was amazing the rooms were clean and the dogs were do cute and playful really made the kids

i also loved the quiet and peace and amazing pool

nice location, excellent breakfast, working wifi and nice room

common kitchen is useful with the kids to bring snacks and drinks

the very overpriced laundry service

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

the spa and wellness center were great, offering a good gym , better than most hotels we have been to in europe

swimming and sitting pool side in october, when in the uk it is cold and

spotty wifi. slow wifi. freezing cold pool

very cold pool

pool is brilliant, but only get the sun in the afternoon

the gym was disappointing and useless unless you want cardio.

i loved the breakfast, they had many different options available and staff were super friendly

we went to the pool bar for some food, with our food we tried to order drinks, my partner ordered a beer and

beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

for sustainability, less laundry would be good

spa is full of kids doing swimming lessons at weekends not relaxing

the main reason we stayed here was for the pool since we had kids but we couldn’t find swim caps that were

the pool and breakfast was great. location handy to all the great spots

reception and the bar helped to store food and to heat up things (essential when travelling with kids) the staff

no room service

the swimming pool is nice and well-maintained

reception and the bar helped to store food and to heat up things (essential when travelling with kids) the staff

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

breakfast maybe started yearly or another option for help people had yearly checkout.

hygiene and breakfast room and the kitchen ladies, fantastic

room was very nice with a balcony and a tiny kitchen

wifi was fine

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

so to iron a shirt (after business traveling) one has to use their paid laundry

menu limit for kids local area not brilliant, few ok restaurants, very busy road separates the beach lack of

room service food was terrible

options were very limited the toilet door couldn't stay closed no wifi in the rooms or the

room service menu distance from centre by road/taxi (but good for train)

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

wifi not great. bed a bit hard

wifi reception was close to zero.

the flies in the swimming pool lounges were annoying! :)

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

laundry available

wifi available only at reception and restaurant

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

in front of the entrance of each room there is a covered parking spot

oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

hotel with swimming pool and gym facilities

parking provided, delicious breakfast, nice swimming pool, clean rooms all the facilities provided

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

i had a lot of laundry to do and could make simple meals

the hotel is amazing! free parking and in room laundry!

although we didn t stay long enough to do laundry, it s nice to have the option

the laundry machine in the room was unexpected and so great to have

i wish there would be laundry room there.

very good breakfast, great variety ud83dude0b

wifi connection needs improvement, especially in speed.

the breakfast it was ready on time and lot of offer.really good.

good wifi

no in house laundry service provided

breakfast is excellent, fresh and includes gluten-sensitive solutions

nice breakfast

breakfast wasent a lot of options

good compact gym decent enough for a workout

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

was fantastic,beach is beside you, lots of restaurants cafes bars in two mins walk, outdoor pools were lovely

superb staff, friendly and attentive.good gym. good location.

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!

the breakfast

very noisy, no wifi in the room, horrible pillows

unable to get wifi working. breakfast ok but juice and coffee below standard

were a little hard and the breakfast was very basic but also free so not really a worthy complaint