beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

for sustainability, less laundry would be good

the outdoor pool was the best. easy access to the beach and train station.

pool, gym, wine opening

elevator breakfast - every day the same room service just close door, not lock

ambient to much noise with kids and children few staff to old

staff, location parking

great breakfast, wifi was good, friendly staff, free parking. awesome ocean view room

plenty parking space

laundry available

wifi available only at reception and restaurant

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

the wifi was not good at all.

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

i had a laundry service in the hotel. and my clothes things were torn and damaged.

private bathroom, drunk vomiting kids in the shared facilities

breakfast reminds me of school. bread with cheese and ham and no real coffee.

private bathroom, drunk vomiting kids in the shared facilities

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education,

excellent room service and laundry facilities

the bar in the hotel has weak list of cocktails (no spritz aperol, no pina colada).

access to fantastic gym nearby

swimming pool is not part of building .no for small kids ,they are not allowed in swimming pool.

booking was for 2 rooms room for two kids and one room for the couple but on check in the stuff is refusing to

so to iron a shirt (after business traveling) one has to use their paid laundry

was really hard to get a wifi signal and the problem is allover the property

prefer to have an iron and electric kettle in the room instead of calling to room service every time when i want

nice outdoor pool and great kids pool area (water a bit cold but refreshing

old and modern architecture… grounds were beautiful and we loved the playground and baby pool for our

the laundry at the hotel is extremely expensive

the sofa-bed had been prepared properly for our two kids

the reception staff was extremely helpful and nice! ;) parking was easy and plenty space.

didn't see chair for kids at breakfast time

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

no milk for tea or coffee in room - kitchen locked at 9:00 so couldn't get any

also, the lower level parking is too hard to get into and almost impossible to get out of if there are other

we got an upgrade and got a large suite with a balcony overlooking the pool and the ocean

and the pool is also for people who can swim (with the sudden big drop between the shallow and the deep

booked a family room for a couple and 2 kids (11 and 6 years old)

no room service menu, although room service was supposedly limited to the very limited bar options

most of it. breakfast variety was great.

breakfast was excellent.

i loved the breakfast, they had many different options available and staff were super friendly

laundry services are

- we were given rooms on different floors, making it difficult for our kids to reach us due to elevator card

friendly helpful staff and a very comfortable bed the cocktails were lovely along with the bar

), delicious breakfasts, amazing drinks at the pool bar

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

breakfast and lunch at the poolside bar were really goid

maybe a shuttle to the beach or casino

lovely pool and bar, the breakfast was really good

gym facility too small. child bed not very comfortable

dinner upon arrival (11pm) or if i should look for an alternative: i was told he could ask for room service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

pool.

convenient pool area, good food, friendly staff

breakfast was more than awesome

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

the staff were very efficient and friendly bed was really comfortable breakfast was excellent

open the pool bar and don t let the pour servants run til they collapse, that way the guests will be able

excellent room service, delicious food and fresh swimming pool as drinking water.

do not come if you are a family, kids not allowed in the indoor swimming pool or in the restaurant if wearing

wifi signal

location right across estoril casino which is the center of the city and only 2 blocks from the sea, many places

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

parking, really nice staff and good location

small shower, constant glare on tv built into glass wall, tv slow to start up, slow wifi, minimally clean - cups

breakfast superb - pool and free towels excellent and never fully occupied

breakfast was great and pool amazing

location, free and ample parking,

room, beautiful large windows, even has a kitchen area with oven, microwave and fridge, plus a tables and chairs

faciities like wifi flat tv and kitchen

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

available free parking next to hotel

the property was lovely and the pool was amazing!

free parking in front of the hotel

liked the buffet breakfast and friendly staff

the breakfast was a good choice of food and fruits

very nice and comfy hotel with great food, nice pool and playground for kids.

very nice and comfy hotel with great food, nice pool and playground for kids.

the pool was not warm enough, but it was ok

has private parking

only 3 appartments with large shared garden/pool area

lovely room and pool

grass with goalpost and a trampoline to keep kids busy

a possibility to use kitchen was a nice surprise, since we've arrived late in the evening

the best equipped gym with 24 hour access

beds were very comfortable and room mini bar had nice champagne

floors are part of the hotel so the pool was relatively quiet when we stayed beautiful view at breakfast

great service and decent hotel gym

- drinks at the bar on the terrace were a great bonus

nice pool area, good breakfast with freshly baked bread and fresh fruit

the gym is ok for our needs kept the boys fitness as they here for u9s football tournament

kids enjoyed the pool and there was no rush for sun beds as the pool only starts getting the sun

the staff were very helpful and friendly. breakfast lovely

wifi was weak in the top floor

great little gym, staff couldn t do any more to help

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

drinks from the bar were great as well

but okay if it should be 10+ i missed the flipflops and the gym might be a little bigger

slowness of bar stuff at night

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

the breakfast was stunning, so much choice and so relaxing and a great start to the day

and the room service was a little below the standard

a bit too commercial and very business oriented. lots of kids

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

the bar and restaurant were also lovely

was good, enough parking place

excellent breakfast and also chef brilliant for evening meal we had there

stunning restaurant and bar overlooking the bay

we loved the pool area, it was super relaxing and the bar staff by the pool were also very good

room service very quick

the staff who work at the hotel especially the waiters and bar tenders were so good at their jobs

superb breakfast! and the location simply couldn t be better!

laundry service was disorganized

2) there is no room service and at times that's a bad thing, especially when you need to replenish your drinking

the outdoor swimming pool wonderful, with plenty of lunch, spread out among the trees and a full bar available

several times we went and the kids was jumping in the pool while you are having a relaxing swim

not able to get hot drinks at night, without paying the room service charge.

breakfast is a la carte menu small but healthy and clean

cute rooftop sundeck and pool

the service was exceptional from the people at the front desk to the wait staff at breakfast.

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

the bar never comes to life (which is

no preferred king size bed, no minibar, no iron or laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

i used the laundry service, which was swift and all nicely done

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

room service menu was limited

breakfast. every day the same. very limited choice.

the ongoing works nearby, poor breakfast choice

great central location, nice breakfast.

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast buffet was good and the coffee was perfect

room was quite nice; our room service was not the best -- cleaning was poor

also i ordered room service food was not the greatest salty and meat was tough to chew

the pool was amazing to relax at and be right beside the sea

having a room service charge for a coffee pod

no wifi in the room, hard to adjust water temperature of shower, sound proofing could be better

the pool and spa were beautiful

the gym was poor. not quite sure why they don t just get a few more bits

from reception to bar to breakfast everyone we encountered couldn t do enough for us

gorgeous pool area

the gym and spa are underground. could use better lighting and signage.

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the laundry machine in the room was unexpected and so great to have

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

although we didn t stay long enough to do laundry, it s nice to have the option

the hotel is amazing! free parking and in room laundry!

the spa area was relaxing and easily accessible

amazing staff, location, beautiful breakfast

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge for each

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

staff, room, hotel and breakfast. first class

very peaceful place with nature, beach and swimming pool all together

grounds are well kept and the pool looked inviting

the rooms were nice and clean. the outdoor pool area was amazing for group activities.

no wifi in the room

internet wifi

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

laundry is picked up only on certain days

good breakfast and dinner, good wifi, nice staff , pool gym and sauna, super rooms, free parking

the room has two floors and i was afraid of kids on stairs

they lost a t shirt of mine during the laundry

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

are no laundry facilities and it s a little bit so less

laundry service

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

it wasnt suited for a family with kids

in general it is a very good hotel to travel in family (we were two adults and two kids)

parking on the hotel compound for free

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

excellent bathroom, the breakfast was really good, the property is beautiful with spacious parking just outside

great parking

free parking advertised but only three spaces

quiet hotel near of the beach and centrum with many restaurants and shops. parking before hotel

anyone can need rooms are clean beds are super comfortable me and my baby slept like royalty breakfast was

it was easy to find on a main street coming into town and we got a parking spot out front, however, parking in

wifi excellent

amazing kids facilities great choice of restaurants comfortable rooms

most guest at breakfast are wearing flip-flops with tank tops or dress as if they are in a gym

this property is extraordinary with the best gym i have seen in a hotel that category

great for kids! and adult pool fab for peace and quiet

i loved the gym which was equipped with the newest technogym workout stations

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

the staff was lovely and the included breakfast was varied and quite filling

breakfast was simple but good choices and fresh

that if you travel as a family say of 4/5 either the parents will have to be in separate rooms or kids be alone

i called 5 time from my room to get the wifi code but no one answer

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

wifi performance was poor but other covers it:)

perhaps they hire kids from unprivileged backgrounds but they didn't seem happy to be there

point: wifi was weak in my room, although it was strong enough for video calls in the lobby

great restaurant and also stylish bar (a 'must' to visit) in same

breakfast was perfect

restaurant and sandwich bar was incredible quality and value

ooh and swimming pool is nice with its lovely view

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

out beyond the large pool and expansive grass area, i enjoyed lounging in a private gazebo for hours one day

location just outside the city, breathtaking views, beautiful property with pool, horses,

you arrived right downtown to explore - without traffic or more expensive parking

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the onsite shop, laundry, cafe and restaurant were very handy

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

spacious free indoor parking

most of the hot breakfast items were cold.

the very overpriced laundry service

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

the gym needs updating

car parking a little disorganised but that appears due to the layout of the hotel.

the location, cleanness, personnel, the room was really big and comfortable. good breakfast too.

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and

the spa was gorgeous and the massage i had was divine

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

breakfast was included

the breakfast was excellent

i wish there would be laundry room there.

the breakfast it was ready on time and lot of offer.really good.

excellent room service . reception and breakfast all friendly staff

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending

wifi connection needs improvement, especially in speed.

there is a fantastic kids club, a great outdoor playground, and three swimming pools, making it an excellent

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

everything! perfect kids & family hotel!

everything! perfect kids & family hotel!

hotel in middle of golf courses and pine woods

super friendly also to the kids

provide better gym facilities there is a spa but no gym otherwise great hotel highly

the hotel is clean, well maintained, the breakfast is amazing with so many options and the pool area is fantastic

good spa but no gym

great place to stay in a family room with bunk beds for 2 kids.

we stayed in a 2br suite with a large living room and a nicely equipped full kitchen

full a few times with corporate events so we didn't / could eat there in the evening, albeit room service was

we would have liked to eat in more or order room service, but this put me off

time - nice territory but some areas were under construction in april 2018 - horse-riding and golf not far

overpriced the food at the pool bar and location is not the best you need a car

wifi is ok, and location is ok

terrace is wonderful but does lose wifi connectivity

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

friendly and knowledgable staff. wonderful breakfast.

the only minor point is wifi signal could be better

parking is only on street

bar was never open but perhaps there was not much demand

coffee at breakfast could have been hotter

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

reception aswell as spa open 24/7

kind & supportive staff; very delicious breakfast (nice concept with buffet but also additional ordering at the

the breakfast omelette was the best i have ever had

would be better if there was a bar area separate from the restaurant.

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

breakfast maybe started yearly or another option for help people had yearly checkout.

very good breakfast also, the coffee was better then in may 4 stars

breakfast is simple but very tasty and freshly cooked everyday

smell from kitchen of restaurant near the hotel.

no in house laundry service provided

pet friendly, super nice staff, good breakfast!

hotel has a bar and restaurant which were reasonably priced and nice food

breakfast buffet was great

one staff (girl)on in the night bar never say tbank you allways with bad face.

pool not very big - just about ok for some

great breakfast

delicious breakfast

planning to work during the trip so good internet was very important, not only did they have good wifi, they

excellent breakfast

we had a bit of misunderstanding about laundry, that personnel resolved well

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

wifi no complaints

breakfast was good, but a bit simple: small tip - some more options of cheeses etc

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

advertise indoor pool however this actually doesn’t belong to them and spa doesn’t allow kids under 16 years

like mire variety at restaurant and from room service

spacious rooms, cleanliness, breakfast

room service

pants were missing from the laundry

wifi was excellent

gym: sown equipment did not work properly and seemed not to have been maintained

breakfast was excellent and the bar staff were very friendly and made us very welcome

modern gym, indoor/outdoor pool, terrace breakfast, even a bird sanctuary to discover as you walk the

the only problem, and a minor one at that, was that the wifi didn't work very well in the room.

let us check in early great host during our stay accommodated my wife’s celiac disease at breakfast

the wifi was in and out, and slow.

beautiful property in a great location! friendly staff and wonderful breakfast.

only thing i did not like was that downstairs was a bar open until 2am and you can hear the noice clearly in

would have been nice to have a self serve laundry.

have been nice to have a bar to meet up with friends for pre-dinner drinks and a nightcap but the lack of a bar

the play yard for kids is 20 meters away

location, support and help from staff, wifi worked really well

good wifi

no laundry on site. no family rooms.

my room number was 10. i did not have wifi there.

breakfast was excellent and so was the dinner - we ate in and the food was very good, with

wifi did not work, rooms need to be remodeled. windows glazed over.

wifi in room, only in the lobby but there are mosquitos in the evening, so this is very

we also tried the bar and the food & cocktails were excellent

upon arrival we were greated with complementary wine, mini bar, cookies and a plate of fresh peaches

ocean view from our room, first class breakfast

the bar was good

wifi access bathroom hooks for wet towls in room better space to chance when you arrive before you

washing machine was not included - a very expensive laundry service was available

groceries, laundry and shops are all at an easy walking distance

very well equipped kitchen, comfy bed and extremely clean

it is new, gorgeous, quaint and extremely well located - and the breakfast

the water pressure was low at the bathroom tap but great otherwise (kitchen and

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

gym had no sanitizing towels to wipe down equipment, battery was expired in rowing machine

only then did we find that room service was available

breakfast is nice, and the gym is surprisingly good