pool and sauna were great

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

the breakfast provided was both delicious and plentiful

great breakfast

excellent breakfast

no laundry on site. no family rooms.

we stayed 5 days and the room service didn't change the beds or clean the floor

good room service

breakfast was excellent and so was the dinner - we ate in and the food was very good, with

the wifi did not work in the rooms

upon arrival we were greated with complementary wine, mini bar, cookies and a plate of fresh peaches

we also enjoyed beautiful food at breakfast, lunch and dinner

wifi still a problem.

small and poorly ventilated, sheets were scratchy, junior suite is basically a room with a couch, wifi did not

outstanding rui pereira at breakfast

is a great place to go if you don t have kids

wifi was very unstable and tv connection also kept cutting out

spa at this hotel isn t really a spa but treatment was great

steak dinner in the bar listening to luis playing the piano and hearing his stories of estoril casino and tom

good spa but no gym

restaurant and room service food quality wasn't very good.

24hr gym spacious rooms and showers friendly reception/ other members of staff

were under renovation so it gets a little bit loud some times; a part of the swimming pool and kids park was

there is a small kitchenette as well

kids fell asleep

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

the onsite shop, laundry, cafe and restaurant were very handy

most guest at breakfast are wearing flip-flops with tank tops or dress as if they are in a gym

fantastic facilities for adults (michelin star restaurants, gym, spa) and kids (in-/outdoor play areas, pool)

restaurants, people were so nice , great for traveling with kids : the park, the bikes, the bourses

gym and wellness and swimming pool is very good

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

have thought of everything for people with kids e

big room and a lovely view onto golf course. food was excellent and staff were very friendly.

the pools, kids club, activity ranges made for a varied and exiting plan each day for parents and kids alike

breakfast was great though

everything! perfect kids & family hotel!

good gym and a relaxing spa

rooms, the decor and the staff, the food and the extras such as pool, spa and sauna top

all good. indoor pool is small. outdoor pool is great length.

the pool area was a bit small

the gym, pool and room were perfect and the breakfast and staff were excellent

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

wifi doesn t teach outdoor pool

shuttle service, wifi, parking, comfy beds all excellent

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

the very overpriced laundry service

hotel lacks services - no room service, for example. breakfast good, but limited.

room dark, zero wifi in the room

spa and massage services were excellent

good pool facilities and associated pool bar eating area well worth the

was not well equipped and rooms were very sparsely decorated; wifi weak; exercise facility didn t open until

swimming pool was clean and sun beds good too

swimming pool, kids table games

everything!! breakfast was very good as well!

bed comfort large screen tv apartment size kids liked the pool a lot location

they lost a t shirt of mine during the laundry

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

laundry service

breakfast selection was quite limited and i had expected a wider and more varied choice of food

lovely hotel, great location, decent breakfast, staff is helpful and nice.

everything. breakfast was great. location was superb

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

the ongoing works nearby, poor breakfast choice

beautiful setting overlooking the sea , room service excellent.

room service very quick

the parking is at the private place at the entrance - easy and rare nowadays in city centres

it has private parking spots which are really convenient

although it s advertised as pet friendly, it is not at all, we have a small dog in a carry bag, she was not

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

price for the good friday night (too expensive for what we got) and yet we had no sleep as the kids were shouting

5 minute walk to the casino

we had asked in advance a particular room with poolview

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

great location . impressive hotel and staff . free car parking. fantastic breakfast.

the bar had only water, no eletric outlet close to the bed

atmosphere, facilities, breakfast and food. amazing gym for a hotel!

location, wifi

close to the casino and to the beach cleaning service no problems with upgrading the

nice staff and all infrastructure needed for kids (1yo)

they brought us a cot bed free of charge when we found the sofa bed too tight for our two kids

2 adults and 2 kids

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

the breakfast and food was amazing

private parking made it even better

lovely, tranquil pool area and no problem getting a sun lounger

comfort of the room and bathroom (the quality and detail), the lounge area was warm and cozy, the breakfast was

no preferred king size bed, no minibar, no iron or laundry service

i used the laundry service, which was swift and all nicely done

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

everything. a wonderful hotel with great staff and an excellent breakfast selection.

- drinks at the bar on the terrace were a great bonus

the price the hotel was underwhelming and not worth it - gym is small and not modern equipment, location is out

the wifi was a bit spotty at times, but they are working on it.

not many activities - small gym - mediocre breakfast - stingy with room fixings

pool is rather small, just enough for cooling down, but not the thing if you like a real swim;

the park in front of the casino & cascais promenade are very beautiful

faciities like wifi flat tv and kitchen

handy kitchen section

there is ample free parking

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

wifi working terribly bad! horrible connection

the hotel had adequate free-parking and modern rooms

right across from the casino and close to the beach and a short train ride to cascais

parking was fine either in spaces outside or small car park beneath hotel

awful wifi - very old hotel, everything is outdated and old - poor breakfast: eggs, tomatoes, cucumbers,

staff also offered us rose and delicious snacks while chilling at the pool

hotel exceeded our expectations, the rooftop plunge pool was a bonus

great location, hotel and room with bonus of roof terrace with pool

the pool is on a peaceful scenic rooftop

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

laundry service was disorganized

great buffet breakfast and swimming pool was fab for the kids

spa and sauna is great

to go cups outside breakfast area -- would be nice to have there from 6:30 to noon -- we had to leave early one

the bath was a bit difficult to get out of and the wifi is terrible.

the gym and spa are underground. could use better lighting and signage.

chose this hotel as it was one of the few 5-star in the area with a kids club

the gym was poor. not quite sure why they don t just get a few more bits

breakfast selection was excellent and the spa was gorgeous

the staff were truly excellent from reception, to chambermaid, to breakfast room and bar - we could not fault

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

breakfast was amazing

the elegant outdoor pool, the spa massage pool and the breakfast feast both included in the room price, the

spa and gym brilliant

the hotel and it s grandeur, the bar is very dark and may benefit from a different lighting and a little

and cozy boutique hotel close to the beach and the casino and many restaurants

the bar tenders were great, especially the man who runs the bar at night

good location a couple of minutes away from the beach and the casino

staff, good breakfast, comfortable beds pillows and sheets, great water in shower and

one evening, we indulged in room service, opting for the lasagna, soup, and dessert, which turned out to be

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

there is a championship golf course one of the oldest in europe

gym and sauna were awful

breakfast was great and the italian restaurant very good

pillow bar was a pleasant surprise

service of the bar was very slow

breakfast had amazing choice, with views of sea

only thing i would really fault is the rather weak wifi, in some public areas but also in our particular room

having a room service charge for a coffee pod

laundry services are

there s a gym and spa on the 6th floor with amazing views over the sea

pool area small and would have been an issue if hotel had been full

this meant we couldn t use it and was a big disappointment for the kids

it clashed with the music that s already played by the bar and i was disappointed that the staff didn t

their issue is with the bottles of water, maybe they wanted us to purchase the bottles from the room service

there is a garden and a pool, some nice walk and a place to watch a sunset

best breakfast i ever had. excellent staff. beautiful location and facility.

ordering food at the bar often felt rushed and the service unfriendly

the pool and garden are gorgeous

ideal location, fantastic staff, amazing breakfast and the rooms are just fantastic

wifi

room was very spacious and nice, with an electric fireplace

tastefully decorated rooms, nice touch with the electric fireplace, very good customer care

there is a bar with outdoor seating in the neighborhood that stays open until 1200 or 0100, so if you leave

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

nice hotel, next to the golf field

the comfort , the wifi , nothing works properly .

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

well equipped gym (but needs a bench in there)

super location and very kids friendly and helpful staf!!!

took our doggie pet with us and there was no fuss whatsoever from the staff

would have been nice to have a self serve laundry.

hotel offer free mini bar and coffee machine in the room

the room service teribale

we have enjoyed their morning breakfast and the accessibility of

wifi is quick and unlimited

there also is no info about room service, laundry service, restaurants, etc

we would have loved a laundry rack and maybe a dresser in the room

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

friendly staff at the reception and restaurant (especially liliana), location, amenities, free parking and wifi

we had a bit of misunderstanding about laundry, that personnel resolved well

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

entrance gate to parking is very tight

a magic place, great garden and mansion. the kids loved it also. would recommend it!

staff was very friendly and facilitated an early check in for us which was great

the wifi was ok

the wifi was great the first night but seemed to have stopped working later on the weekend

room is clean enough with room service

wifi and tv was not working on the day i was there

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

room was elegant, clean, and well appointed with everything in the kitchen you could want

the kitchenette and the bathroom have all the amenities needed and enough space to feel comfortable

the water pressure was low at the bathroom tap but great otherwise (kitchen and

a laundry room is on site

they even had a laundry that they made available to us

convenient laundry services available to guests

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

free laundry machines and detergent

good location - 1 min to the beach. two big parking at 50m near hotel. fantastic breakfast :)

bar across the street was blasting music until 2:30am on friday/saturday which is fine

breakfast was plentiful and tasty

good location, comfy bed and good breakfast

noisy noisy noisy. very loud music from bar opposite untill 01.30. omg!!!

, brand new , clean , good parking

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

the facilities are excellent - lovely outdoor pool (although unheated and a bit chilly in april, it was fine

i had a laundry service in the hotel. and my clothes things were torn and damaged.

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education,

breakfast in the morning

close to the main street, so sometimes quiet loud * kids can be loud (if that is a problem for

not only you have a decent stay but in the same time you are helping the kids program

backside terrace overlooking the pool

wish the breakfast had been available before 9 am for the day we drove to the city of sintra

the pool at the back is a nice peaceful place to chill out

the weather didn't allow us to enjoy the pool but i'm sure this is a marvelous place for a summer

private parking onsite

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

wifi connection in room

bar not open in the morning, not even coffee

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

in house laundry offered excellent service for a traveller

well equipped kitchen, comfortable beds

wifi could be faster & stronger (there was a single but i didn't work well)

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

no microwave or self laundry facilities

breakfast was something we always looked forward to. varied, clean and fresh. excellent.

small but nice pool, good for travelers with small kids

proximité to the beach is a 2 minute walk, beaches are sandy, some rocks, ideal for surfing or kids to play in

inadmissable in 2021 for a hotel to not offer wifi coverage throughout the property, especially a 4 star hotel

a little miscommunication on where to park so we ended up with a parking ticket.

the wifi does not work in the room and you need to be in corridors to get it

the pool was loved by the whole family and the distance you the beach and the supermarket was really

excellent room service and laundry facilities

excellent room service and laundry facilities

the was nici and friendly, clean, quiet and an excellent breakfast

there is no swimming pool or other kinda thing for kids

it doesn’t have spa pool

the laundry at the hotel is extremely expensive

all staff ftom reception, management, kitchen breakfast team and the cleaning team are all absolutely brilliant

the reception staff was extremely helpful and nice! ;) parking was easy and plenty space.

the staff was great and even offered us some milk for the kids ( without a charge)

i was able to park my car in the outside parking

laundry available

no wifi in the room

classic motel layout with parking by the door to

wifi in rooms, just in restaurant and bar which are a bit of a walk from the rooms

very friendly staff in reception and breakfast nice pool l bear the sea and

cooling ourselves by the pool with drinks from the bar

the wifi was very slow but it did work

great value for money; incredible food at the bar and confy rooms.

we went to the pool bar for some food, with our food we tried to order drinks, my partner ordered a beer and

hotel is good value for money. breakfast was soo good.

so to iron a shirt (after business traveling) one has to use their paid laundry

menu limit for kids local area not brilliant, few ok restaurants, very busy road separates the beach lack of

loved the hotel, pool was amazing, rooms beautiful and staff exceptional!

room service menu distance from centre by road/taxi (but good for train)

nice outdoor pool and great kids pool area (water a bit cold but refreshing

the breakfast was just delicious, and the surroundings breathtaking

scenery was amazing the rooms were clean and the dogs were do cute and playful really made the kids

it was perfect place for the familly with kids/ very quiet and safe.

location beautiful, serene and comfortable. very clean and great for kids

my kids loved running around the property

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

it s just looks beautiful. swimming pool and short walk to village and beach. ud83dude0e

wifi not great. bed a bit hard

kitchen was not equiped, bt for us as we stayed for short it was not problem, for longer stay maybe

also the wifi wasn't particularly good

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

breakfast is top notch

very nice hotel. the staff were great, and the included breakfast was fabulous.

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

the wifi was poor, and the treadmills in the gym were bumpy and not safe to run on

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

shame weather was too dull to use outdoor pool but indoor one was ok

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

i had a lot of laundry to do and could make simple meals

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

smell from kitchen of restaurant near the hotel.

breakfast maybe started yearly or another option for help people had yearly checkout.

the breakfast is delicious, the coffee is real, not instant coffee

good breakfast

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

i wish there would be laundry room there.

very good breakfast, great variety ud83dude0b

wifi connection needs improvement, especially in speed.

the breakfast it was ready on time and lot of offer.really good.

good wifi

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

location, pool, parking

internet wifi

we ordered breakfast in the bedroom and got room service for all the meals

the swimming pool is closed from 7pm

no in house laundry service provided

because 321 room number the wifi is not connect nd washroom are not clean

great gym

free breakfast

excellent burger bar restaurant on site

spa was too busy to take new request.

easy parking

spa was fully booked presumably to day visitors

good spa, excellent breakfast and dinner

great location on the river. fab breakfast. very helpful staff. great hotel