lovely relaxing pool area

nice pool , gym facilities

was a lovely hotel with a great breakfast

lovely hotel great staff very clean throughout excellent breakfast choices

very friendly staff, comfortable bedroom with balcony, lovely pool and good gym.

the view and the pool area

may be more places for kids would be good, to take their time

close enough to the train station for a slow but easy connection to lisbon and free parking

the breakfast has a generous selection of fruits, cereals, yogurts, cheese and cold cuts

old and we had some rather unpleasant guests tell us we were disturbing their holiday and no kids should be

breakfast selection was quite limited and i had expected a wider and more varied choice of food

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast was alright nothing

the breakfast was nothing special

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

would have liked to be able to borrow a yoga mat from the gym for an hour and they would not let

exceptionally good gym

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome

comfort of the room and bathroom (the quality and detail), the lounge area was warm and cozy, the breakfast was

the breakfast was delicious and cocktails in the bar amazing

the pool was excellent with all the facilities needed

great little gym, staff couldn t do any more to help

i used the laundry service, which was swift and all nicely done

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

no preferred king size bed, no minibar, no iron or laundry service

did not come to clean room all day, although they did come in at some point to deliver folded laundry

the v iew from the rooftop bar is gorgeous, especially at sunset

swimming pool, gym but they looked good

) and it has a nice outdoor pool, gym and indoor pool/spa - only open 10-1 and 530-9 and

hotel, room was spacious, living room had a sofa bed and an additional bed for our 2 kids

room service doesn't pick up the phone

rooms, playroom for kids, in- and out pool, 15 min walk to beach of estoril no problem for us

a bit noisy, our room was at swimming pool level and along the corridor to access it

the location is close to the beach but the pool area is also great for nice relaxing stay

room we were in was under the restaurant and bar and therefore could be rather noisy

the room, spa and breakfast area there is not much else

excellent buffet breakfast (although maybe not the greatest value). the gym was good.

they brought us a cot bed free of charge when we found the sofa bed too tight for our two kids

the breakfast was a good choice of food and fruits

close to the casino and beach

receptionist do not gave information to kitchen that i have paid breakfast, and next morning at kitchen personal

2 adults and 2 kids

great location, hotel and room with bonus of roof terrace with pool

property was great - but worth bearing in mind that there are only 6 sun loungers by the pool

10/10 and the breakfast is amazing

didn t have dinner but had a drink at the bar and watched the chef and it looked amazing

cute rooftop sundeck and pool

laundry service was disorganized

they re pet friendly and so welcoming

the spa treatments are overpriced for my taste

husband's 50th birthday, the staff had obviously clocked this on his passport on check in and at breakfast

not able to get hot drinks at night, without paying the room service charge.

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

top hotel nice pool area. definitely recommended.

price for the good friday night (too expensive for what we got) and yet we had no sleep as the kids were shouting

the room had 2 separate rooms, which allowed the kids to sleep in their own room.

room, large living room, adequate kitchen, good size bedroom, small terraces from living room

balcony was tiny. wifi was too slow and kitchen apart from microwave was poorly stocked.

handy kitchen section

faciities like wifi flat tv and kitchen

kitchen facilities a bit basic when local restaurants are limited

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

they lost a t shirt of mine during the laundry

laundry service

are no laundry facilities and it s a little bit so less

wifi signal

water supply unavailable half of the time very weak wifi signal

hotel provides you with free parking

right across from the casino and close to the beach and a short train ride to cascais

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

staff were very accommodating of my aunt and grandad visiting us in the lobby bar and made them feel very

chose this hotel as it was one of the few 5-star in the area with a kids club

bar staff's attitude/ room service team when we asked for a bucket of ice for the room

amazing breakfast

spa is dated.

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

excellent location, staff very attentive and professional. good facilities. excellent breakfast.

staff were not friendly. they were slow. room service was poor

convenient free parking, free wifi throughout

food was delicious, but service in the bar was difficult

location cannot be beat; parking is free and very easy; the staff are friendly and helpful and there is still

breakfast - would be nice for a hotel of that standard to not have it all as a buffet style

the pool was amazing to relax at and be right beside the sea

drinks in the bar were a little pricey and small

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

pool, can get a bit windy

good location, great pool, rooms were great

close to train station ,the beach and the casino

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

especially angelo and wilson in the bar and by the pool

customer service and responsiveness. quick room service. helpful staff.

pool area and service excellent

the decor in the bar could be a little brighter

for discovering lisbon, sintra, and cascais — and you’re just steps away from the famous casino estoril,

i do not know how they can say that they have a gym

improvement on wifi...very weak...

i would look to expand your gym size and equipment if possible.

a nice poolside area for sunbathing and cooling dips, with cafe/ bar service during the day

laundry services are

gorgeous view. great localisation. beautiful indoor pool

also loved the spa and the breakfast was great

and the hotel stuff was unwilling to help set the wifi to work in my room, forced me to go down to reception

great cocktails, very friendly and professional staff (especially reception guys), surprisingly early check in

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

perfect spot for golf vacation

the room was very comfortable and clean and the pool, bar and resturant facilities were excellent

no gym

great place to stay in a family room with bunk beds for 2 kids.

and it's missing a gym on site

the staff at the kids club could not possibly been better

50 for a room service fee (excluding grats) and 4

a bit more promptness is service around the pool restaurant and breakfast

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

everything! perfect kids & family hotel!

big room with separate bedroom, living room and small kitchen, everything we needed to make our stay with a2

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

staying there was some sort of conference happening which meant we weren't able to sit in the bar for drinks in

great parking

facilities are beautiful and the plunge pool inside the spa was a treat

the very overpriced laundry service

lovely hotel, however not 5*. large rooms, nice and friendly staff members, onsite parking

the bar tenders were absolutely fantastic and stayed with us till late

excellent breakfast, plenty of choice. good service.

swimming and sitting pool side in october, when in the uk it is cold and

i had a laundry service in the hotel. and my clothes things were torn and damaged.

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education,

not only you have a decent stay but in the same time you are helping the kids program

breakfast in the morning

selection of breakfast ie cerials, cheese, ham etc, staff were very friendly and took time to explain to us the

no laundry on site. no family rooms.

parking situation

breakfast was not up to the same standard

we stayed 5 days and the room service didn't change the beds or clean the floor

really enjoyed the breakfast

also cleaning service was impressive: we just had coffee, left room to see sunset in the bar and when we were

they let the kids run around like lunatics

breakfast superb. all served fresh and beautiful crockery.

we were starving, had just arrived from a 16 hour flight and they didn t have room service besides vegetables

the restaurant does not allow kids under the age of 6 so we had to eat at the bar.

was a very nice stay, with all the necessary confort, and an excelent breakfast

pool and sauna were great

wonderful setting, good food, friendly and helpful staff. swim before breakfast.

great breakfast

there was a birthday celebration that night with a group of guests, the noise travels well here, kids screaming

restaurants, people were so nice , great for traveling with kids : the park, the bikes, the bourses

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

service at the pool bar / restaurant was great

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

no microwave or self laundry facilities

pool for kids and nice location

pool water was colder than expected. pool bar could have been cheaper.

terrible wifi. average breakfast.

breakfast was perfect. the view of restaurant is amazing.

lack of parking spaces

view spectacular missing a small fridge mini bar in room.

feels a bit rushed with the staff seeming to want to shut up before 10am bar area upstairs is pleasant but should

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

kids are not paying for the stay but they could add something for their entertainment too

great staff, good room, food was good, spa area was clean, kids play area is a godsend

laundry available

very good breakfast, pleasant staff, good place, pool.

no wifi in the rooms.. only is restaurant and reception areas.

a nice restaurante with friendly staff and a great pool.

location at the beach, free parking, good and complete breakfast. clean rooms

excellent room service and laundry facilities

the gym was very new and quite comprehensive

shuttle was great but only on weekdays and not weekends - what was that all about

breakfast and dinner were excellent

shuttle to/ from airport is too expensive used uber

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

breakfast was wonderful, the bed was super comfortable & the staff were lovely

was only there for 1 day (one person) and unfortunately the breakfast manager was very inconsiderate

for instance, not a single waiter gave us attention at a bar while two or three were always standing around

day spa is

(we had the heather room, king size bed with fireplace)

room did not have wifi but the other rooms did but there was a beautiful lounge area with cushions and couches

breakfast was fresh and varied — yogurt, fruit, eggs, ham, tea, and coffee

wifi worked great for a quick work call and we were able to back up a backlog of travel photos

wifi wasn’t great and the room was a bit small with only one chair to sit except for the balcony

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

the price for the laundry was very reasonable, and they did a great job

we had a bit of misunderstanding about laundry, that personnel resolved well

no fridge but kept our food in the kitchen.

entrance gate to parking is very tight

would have been nice to have a self serve laundry.

all great. breakfast wonderful!

24 hour room service as advertised and reception didn't answer after 8

the play yard for kids is 20 meters away

comfortable rooms and tasty breakfast

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

took our doggie pet with us and there was no fuss whatsoever from the staff

no one answered for the room service other than this everything was good

wifi was not dependable at all

i didn't use), a mug, toiletries (towels, toilet paper, soap, shampoo included) and free wifi

the host was very nice and allowed early check in, which made our one-day program in sintra much easier

wifi didn't work (even though we had a password) , it wasn't crucial for us as we stayed just for

the wifi was ok

the wifi was great the first night but seemed to have stopped working later on the weekend

the laundry at the hotel is extremely expensive

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

parking and comfortable room

the bar is very limited.

the staff was great and even offered us some milk for the kids ( without a charge)

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

wifi is very poor. breakfast so so

the dining room was gorgeous and we had a lovely breakfast

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

convenient laundry services available to guests

they even had a laundry that they made available to us

free laundry machines and detergent

which was very comfortable; friendly staff; spacious room; the staff kindly allowed us to do our laundry; late

personel, big room, swimming pool

1 issue - the building work was loud making it a little difficult to relax by the pool but understand this is

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

, brand new , clean , good parking

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

so to iron a shirt (after business traveling) one has to use their paid laundry

maybe good for intimacy but not very comfortable for families with kids

outstanding for kids who play together near the poll and in the

wifi is of uneven strength, but ok in the rooms for teleconf.

nice outdoor pool and great kids pool area (water a bit cold but refreshing

the staff the food the pool the country

great value for money; incredible food at the bar and confy rooms.

booked a family room for a couple and 2 kids (11 and 6 years old)

the pool area was lovely but the water was freezing because of the time of

service room, great breakfast, kettle in the room as well as other amenities facilities (swimming pool, conference

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

proximity to the beach, breakfast, comfort, ocean view, room service.

was lovely, the location, the swimming pool, the breakfast, the room with a lovely balcony, and the food

also, the lower level parking is too hard to get into and almost impossible to get out of if there are other

wifi reception was close to zero.

the breakfast was just delicious, and the surroundings breathtaking

great staff and great breakfast in a terrace by the pool

tiny kitchen in sal appartment but perfectly sufficient to prepare something simple

natas,coffee tea etc,and the breakfast was fabulous,exactly what you’d want for a family with kids

we did not like is that it is very dark in the evening on the stairs from the parking lot to the apartment

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

we would have loved a laundry rack and maybe a dresser in the room

gym was being refurbished

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

great for children, great food, great variety, great space, great gym and swimming facilities

unable to use the gym due to the booking system

location, design, breakfast, games for kids

the wifi was very slow and room a little small for 3 people but ok

poor breakfast, no wifi connection in the room, noisy at night

the wifi connection lost connection frequently for a verry short period

good location - 1 min to the beach. two big parking at 50m near hotel. fantastic breakfast :)

no in room coffee laundry was a little expensive (20 euros for 1 bag)

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

big kitchen

parking is super easy and secure as well, which was very important to us

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

excellent breakfast and also chef brilliant for evening meal we had there

swimming pool, air conditioning and towel provision was excellent in the heat

no wifi in rooms

plus, the separate bungalow we stayed in has a kitchen, so you can do some (limited) cooking on your own

this is a self catering facility but the kitchen is not really equipped for cooking

breakfast includes eggs, toasts, ham, different cheeses, fruits and you can enjoy it on the ocean

breakfast was super! the views amazing, parking easy.

free parking on site, professional and extremely friendly host, delicious breakfast made to your own

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

our room was at the end of the corridor and it had a weak wifi

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

i had a lot of laundry to do and could make simple meals

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the wifi doesn't work well. the shower needs to be repaired. the air condition did'nt work well.

surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped

nice swimming pool area and restaurant

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

breakfast wasn't great

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

room was very nice with a balcony and a tiny kitchen

good breakfast

everything was very clean and the hotel staffs was very friendly the breakfast was very good

very good breakfast also, the coffee was better then in may 4 stars

it was clean , breakfast was good, staff extremely helpful and friendly.

great value. comfortable. had elevator. breakfast excellent.

we were able to park either in front of, or close to the hotel, the parking was limited

guests should not pay for wifi and the tv remote did not work.

quiet hotel near of the beach and centrum with many restaurants and shops. parking before hotel

had stomach pains after breakfast

hassane on reception was brilliant, kind and helped us with info on public transport and late check out

perfect location! really nice staff, comfortable room and tasty breakfast.

breakfast was simple but good choices and fresh

my family enjoyed the breakfast

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

the wall sockets were all falling off which can be a bit of a hazard if you have kids, which was our case