bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

the breakfast was also perfect

the cleanless, the room the hotel dtaff and the breakfast

breakfast was grand

clean comfortable room with a great shower and an excellent breakfast included

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

pool and bar was perfect

is an exceptional hotel close to the beach and good breakfast offered

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

breakfast was a nice spread, the bread was fresh and delicious

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

location, breakfast, cleanness

it was easy to find on a main street coming into town and we got a parking spot out front, however, parking in

there are only a few parking places in front of hotel, but plenty up the street and around the corner

also the free breakfast and wifi were a nice addition

they have wifi which is easy to hop on, just scan the qr code at the front desk

it was clean and the beds were ok/good. kids were quite happy with the wifi!

laundry service was a bit troublesome

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the big pool and relaxing saunas were perfect for unwinding, and the breakfast was a real highlight, with so

coffee by the pool was also excelent, while the kids had a blast

surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped

breakfast was amazing, tasty and with many options to choose from

the wifi doesn't work well. the shower needs to be repaired. the air condition did'nt work well.

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not ridiculously

very peaceful place with nature, beach and swimming pool all together

the common areas (pool, steam room, patio areas) are well designed and comfortable

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

the location is about 50 meters from the main area, and on top of everything, parking costs an additional

it s a clothing optional gay report with an amazing pool, sauna and steam room.

was perfect - the suite was spacious, comfortable, and super clean, we enjoyed the garden with pool and the

it would be nice to have chairs that fit its level of quality - relaxation music around swimming pool could go

parking at the ferry is easy and reasonably prices - 6 for the day

the property is amazing and the pool area is definitely one of the reasons to stay.

view is stunning, great sunset-watching location and there are horses on the premises (great for kids)

wee bit nosy in morning near the rooms, perhaps housekeeping, low variety room service breakfast

breakfast was very yummy and the service for everything was exceptional

realise that the hotel didn't have a bar so no drinks with evening meal, although they did say we could go to

good breakfast

every thing was perfect , free and safe parking, excellent breakfast. quite big rooms, fast wifi

the breakfast was excellent

beautiful design and architecture. i wish we could stay longer. delicious breakfast!

gym, internal pool, sauna and spa was opening at 9

there was ongoing loud humming noise which we were told the next day it was from the fans in the pool that were

nice view from room perfect bar and terras to finalize the day comfy big bed

perfect location, very nice rooms, excellent breakfast and super friendly staff

could not connect to any hotel's wifi with my iphone or macbook

public parking outside is available in the evening, but it’s difficult to find a spot during the day for

hotel does not count on a private parking and nearby places are always occupied by cars - hotel wifi connection

friendly and knowledgable staff. wonderful breakfast.

wifi is ok, and location is ok

terrace is wonderful but does lose wifi connectivity

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

beautiful interior design, especially the breakfast area. breakfast was delicious.

highly recommended! clean, modern, comfy. breakfast - top.

gym

nice rooms and ambiance of wine and books and design in lobby and bar area was a very nice vibe

the hotel is amazing! free parking and in room laundry!

the laundry machine in the room was unexpected and so great to have

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

bar closed quite early and drinks were not allowed to be ordered to rooms while we were there

think the breakfast could be improved - the hot section, lacked creativity and not the best quality hot food

the icon rooftop bar is a must

cost of room service for small items which please bear in mind includes service charge, and then for myself

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

just found the coffee at breakfast a little but soft, din`t loved it .

breakfast was very good

the rooftop swimming pool provides welcome relief on a sunny day

the breakfast didn't meet the expectations, for the kind of hotel it should have been better.

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

yes and excellent room service

the bar staff is so very kind and patient (we only speak english) and the drinks and food was top notch

gym - should open earlier and needs an upgrade

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

was lovely, the location, the swimming pool, the breakfast, the room with a lovely balcony, and the food

wifi reception was close to zero.

kitchen was not equiped, bt for us as we stayed for short it was not problem, for longer stay maybe

i think maybe my favorite part was breakfast and i don t even eat breakfast normally

pants were missing from the laundry

amenities are all excellent - we made full use of the gym, indoor heated pool and spa

the gym could benefit from renovation, and the rooms are starting to show some signs of wear.

the indoor pool really adds a nice

modern gym, indoor/outdoor pool, terrace breakfast, even a bird sanctuary to discover as you walk the

so to iron a shirt (after business traveling) one has to use their paid laundry

spa was amazing.

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

maybe good for intimacy but not very comfortable for families with kids

the pool area was exceptional, with a handy bar serving drinks and snacks

laundry service was very quick

superb staff, lovely rooms, cool pool, and perfect location for our golf trip

spacious, classy, elegant and well-designed, airy, light-filled modern hotel with a fabulous pool

location to lisbon and excellent hotel for pga aroeira golf courses

poor wifi signal, room tv signal sometimes failed

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

no wifi in rooms

the bar and restaurant were also lovely

laundry available

parking right in the door. super nice view to the shoreline at patio. super nice breakfast.

very friendly staff in reception and breakfast nice pool l bear the sea and

the longest swimming pool i have seen

the hotel does not offer wifi in the rooms.

the breakfast was varied and also included hot dishes

only small breakfast bar but that was clear from the hotel description.

room, attentive staff, and a diverse breakfast including hot selections

varied breakfast with good hot options and fresh products

and well-prepared breakfast, with hot options

a first time to come here, everything great like usual , just a little noisy in the breakfast

breakfast is good with a big variety

spacious rooms, delicious breakfast

spa and outdoor pool area looked great but wrong time of year

extra for the use of the indoor swimming pool (plus its small size) and sauna gym facilities are very small

i wish there would be laundry room there.

the bar man did not know how to serve

very good breakfast, great variety ud83dude0b

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

the bar and reception staff were all friendly and helpful

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service

no kids options re food, adult size portions went to waste

service room, great breakfast, kettle in the room as well as other amenities facilities (swimming pool, conference

cooling ourselves by the pool with drinks from the bar

comfortable space in the dining room overlooking the pool

had a problem connecting to the wifi

cleanliness ; excellent location, decor, bar area, bathroom set up

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

gorgeous rooms, very friendly and helpful staff, nice breakfast

the breakfast was excellent!

room service was excellent when you were too tired to go out

the gymnasium is reasonably well kitted out

the staff were beyond exceptional with a particular mention going to the pool bar staff

was extraordinarily good: from room service to housekeeping

nice garden and outside pool

also laundry handled under room and was very loud at 4:00 am

very good wifi, used it for work a couple of times

space - serene garden setting for breakfast and beautiful upstairs terrace with view of estuary

hotel with a rooftop terrace, honor bar and coffee/ tea station

only issue, a chromecast didn't work on wifi network, but that's a minuscule issue. no biggy!

was ok for us, but of you're travelling with a lot of suit cases (or small kids), you should know that you have

the breakfast is amazing and the owners are very nice

the hotel bar, a cozy beautifully wood paneled building that once featured high quality port and wine, was

wifi was great and allowed me to comfortably work at the desk in my room

wifi was absolutely useless and not working most of the time

no in house laundry service provided

pet friendly easy for car parking

clean, staff cleaned room daily, restaurant/bar downstairs was nice, wifi fats every in

hotel has a bar and restaurant which were reasonably priced and nice food

was excellent, staff was very kind and helpful, breakfast was excellent and the bar was open all night

much the concept of the country villa: the property is big, has plenty of green spaces, pool, kitchen if you

if you don't wish to get wet, avoid parking in the front because the sprinklers go on suddenly at high-pressure

from lisbon to stay in a lovely country villa with amazing staff, comfort and with a pool for the kids:)

concept very cosy room and whole complex, relaxing and quiet nice swimming pool, good wifi, very helpful

we've got a detailed info for late check-in the day before arrival, together with wifi credentials

the gym and the staff was lovely

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

nice gym.

never ending waiting game to be served a complete breakfast meal

central location excellent breakfast

check in & check out - no concerg stafe you have to take your luggage in & out to your room - no room service

cleaning of the room and welcoming people at breakfast week-end far below acceptable.

we weren’t told anything about breakfast at check in or anything about the hotel

the laundry at the hotel is extremely expensive

breakfast, great clean room, snow-white bed linen, polite staff

wantedxto grab something to eat at around 11 ( the bar was open till midnight) but only had a choose of

great breakfast

it was easy to find a parking spot

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

downside was the sound of the kids playing/jumping on the floor on top of us late in the evening

added free hospitality tray and mini bar clinched my stay

there's endless restaurants, shops and bars all within a short walk

super cozy, lovely renovation on an old building, amazing views from the pool.

beers and wine available from mini bar !

staff were excellent extremely helpful breakfast was superb fantastic bed

multi-course breakfast on a beautiful terrace with cooked-to-order eggs as you like

we came back in the evening after room service to more pastries, each evening

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

the beat of the base; customer service fair; restaurant closed for private event-could only order room

these is no coffee set up in the room but there’s a mini bar that is filled with drinks and treats

wifi was choppy

it was nice to get earplugs offered as a room service

excellent food in restaurant. great fado on bar tv monitor.

between bars; not a problem but could imagine it is odd at busy bar hours

the family room setup was great with bunk beds for our kids. the breakfast was very good!

no wifi, problem not resolved for the whole duration of my stay.

and staff are good, but wifi is poor

the snack options throughout the day and complimentary hotel mini bar and comfortable slippers were a joy

our kids stuffed their bellies with unlimited ice cream, and we unwound with the included happy hour

history, comfortable room, fabulous amenities: spa has massage

breakfast and room service is brilliant

bulding looks like 4 stars place but the service is a 5 stars , the wifi not so good, its looks like they tryna

from our car services to laundry to everyday interactions, this place made us want to move into the resort

even simple things like getting your laundry back so quickly are just great

breakfast was fantastic, the service is always good and the atmosphere friendly and welcoming

first in portugal, in a solo trip and everyone in the hotel made me feel very much welcome, the breakfast is

only thing i would say is that after breakfast there is norhing to eat but this didnt put us off at all

we had a big room, there's a cheap laundry service just around the corner (wash and go)

28e just a few meters from hotel, nearby have many eatery, supermarket, laundry shop

no ac or access to laundry facilities

location, staff, wifi

wifi in my room was a bit slow

and the hotel doesn't have a laundry service

only thing i would dock a point off is that they dont have laundry services

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

many wonderful amenities like the amazing wine bar with wine barrels to help yourself

music in salon every evening and excellent breakfast, also with music

the breakfast is really good even one day with berries and macarons

centrally located, decor was beautiful, breakfast had wonderful choice and was very generous

should have a bigger gym

we enjoyed the breakfast - they serve best fruits ever

the room service menu could be better!

excellent room service and laundry facilities

bar a bit small, but nice staff and not too overpriced

gym is incredible as well as breakfast

you are looking for good wifi i do not recommend this hotel

very open and bright.good shuttle service too.

laundry price is extremely high and came back with very low quality

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

only criticism is that they need to get same day laundry service - currently it's next day

missing basic hotel services. ironing, laundry,

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

the kitchen was fully equipped and beautifully installed

the pool, restaurant and bar were not open yet

the pool, restaurant and bar were not open yet

well equipped kitchen

location, the building, the rooftop pool, the interior

staff were delightful. especially room service and front desk.

spa center is nice, sauna is clean and modern, special thanks to all the staff that made my stay

great rooftop bar and breakfast on the terrace was fantastic

breakfast was wonderful each day, as were the nightly treats in our room

lovely rooftop bar overlooking the river , and great patio for breakfast

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus,

rato metro station is 2:station away from downtown), great facilities, friendly staff, very good breakfast,well

you had to pay for room service if you want tea or coffee

there was a mini bar in the room

breakfast was also really good with great variety

staff, location parking

feels a bit rushed with the staff seeming to want to shut up before 10am bar area upstairs is pleasant but should

the wifi does not work in the room and you need to be in corridors to get it

terrible wifi. average breakfast.

a little miscommunication on where to park so we ended up with a parking ticket.

it was nice to have a laundry machine

laundry was done quickly and the room came with sparking and still water in the fridge

nice but fairly basic for the rate i was paying at £250 per night and no mini bar or

complimentary use of wifi phone to take out of the hotel was a very nice touch

they left a postcard and bar of soap from their collection they sell at reception

it really isn't set up for kids in my opinion

the breakfast in the morning was lovely and the open, honesty bar for a late-night drink was a lovely touch to

the tapas bar recommendation was the perfect introduction to portuguese food

it really isn't set up for kids in my opinion

it was great to be able to sit somewhere and have wifi and complimentary cup of tea snd magazines we enjoyed

you should have laundry and ironing

i wish the hotel provided a steamer or iron instead of laundry service

no iron, had to use the laundry company 5mins walk away

our kids had that much better than us looking into laundry room

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

close by, the metro station close by, a charming person at the front desk, view from the room and breakfast room

rooms are lovely, i have stayed a few times now and find the breakfast delicious, staff friendly and the location

wifi was terrible.

breakfast was excellent

beautiful breakfast room and a plentiful buffet breakfast

the wifi does not work from hotel to restaurant/ bar area which is a bit annoying if yaw eating to do a

no room service, poor mini bar and unfriendly service.

bad wifi and dificult to control the ac.

and the view from the roof top bar

the wifi is not great.

and let me tell you about the breakfast - it was absolutely amazing with so many options and such great service

the indoor pool was small but nice and clean, and we also loved the sauna and gym

breakfast servers didn't pay attention

could the gym be a bit bigger??

a perfect breakfast is included with the meal and the wonderful staff of this luxury hotel are available to

breakfast was excellent

excellent gym

we really would have liked an elliptical machine in the gym.

breakfast options could be better.

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

wifi can sometimes be very slow.

breakfast with large variety, very kind and helpful staff, super clean and quiet rooms, very good wifi everywhere

wifi painfully slow - not really any excuse for that these days

wifi in the room was terrible

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

extra payment for the use of parking, gym and sauna

location couldn’t fault the breakfast maybe a bit of entertainment in hotel at night wouldn’t have gone a

bedding should be better quality. no room service, laundry lost my socks

another thing is that the wifi really didn't work at all in my room (room 15), so just be prepared in case you

delicious breakfast

breakfast was served in the room, really good and great portion for two people

wifi was bit slow...but who cares. switch your phone off and drink the wine !

it was stunning, great location, amazing bath and amenities, on-site bar and spa were fantastic

room service was prompt and polite

the bar wand bar staff are really good fun

was excellent and the bar was a terrific spot to hang out and catch up with fellow travelers and staff - who

and friendly staff at the reception with a special mention for the restaurant manager diogo great spa as

no laundry facilities even though it mentions that it on it brochures

nothing other than there was no bar facilities in the hotel

a long day wandering about, it would have been lovely to have a bar i the hotel to hang out in early evening

tv and wifi were not working in my room

daily room service, and very good

the laundry machine was running too noisy next door the whole day

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

i could hear the phone call my neighbour was having and there was a bar in front of our room

central location, good wifi, nice staff, spacious room, has electrical kettle and free bottled water

water from the shower wasn't always hot and the noise from the bar across the street can be a bit noisy

the rooftop bar had the most amazing views of the castle and down to the sea

roof top bar great for cocktails with a view

location, very friendly and helpful staff, comfortable room, excellent breakfast, breathtaking views from rooftop

rooftop bar is amazing w/ views of the castle, tags river & city of lisbon

rooftop bar with amazing view. the staff was very attentive and the room was large.

the laundry service was appalling

our one issue is that we sent out laundry and it did not get done and we were not told right away

the next day while we asked for a late check out, we had zero problem for it

close to restaurant, good breakfast, great service

family room(s) spacious and practical for at least a family with 2 kids

glass door that opened out on to a first floor roof which was where all the air con units, and laundry/kitchen

laundry service and staff was unable to offer assistance on this, asking me to search online on my

reception was a corner of the bar and restaurant

convenient. bar downstairs. and breakfast too. so many wonderful options all around.

friendly staff, great location, newly renovated rooms and restaurant, fast wifi connection, portuguese pastry

no laundry service...

laundry was expensive aswell

i visited the spa (beautiful swimming pool and sauna

the gym is extremely small and under equipped. rooms are a bit small.

the terrasse was accessible, but no bar yet