states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

it s just looks beautiful. swimming pool and short walk to village and beach. ud83dude0e

the view from the restaurant and lounge bar area were exceptional looking over the sea and towards lisbon itself

wifi connection wasn't good

also the wifi wasn't particularly good

wifi reception is poor

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

the wifi quality

to leave breakfast table before finishing my coffe because other guests were waiting for a table to have

tea and coffee available in the room breakfast is really nice and so are the

so to iron a shirt (after business traveling) one has to use their paid laundry

indoor pool and gym are rather small, but in general it was not a big issue

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

very spacious bedroom, great breakfast

room service complicated and no restaurant by the pool

the laundry at the hotel is extremely expensive

- no vegetables, no hot dishes (sausages, eggs etc) just ham and cheese and pancakes for kids + sweets

small bar in reception/breakfast area

the free parking is a big plus as well

the bar was open for drinks and coffee even though no food was available sunday evening

the room had a cot for him and at breakfast they had set up a high chair for him

it was perfect place for the familly with kids/ very quiet and safe.

15m drive from lisbon to stay in a lovely country villa with amazing staff, comfort and with a pool for the

the wifi was not working, the room was pretty humid and old

if you don't wish to get wet, avoid parking in the front because the sprinklers go on suddenly at high-pressure

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

it was lovely to sit on the balcony at breakfast and supper

some of the gym material needs replacement urgently

there s no kettle / glasses / drinking water / mini bar in the room

excellent room service and laundry facilities

personal, 55 inches tv with more than 200 channels, tasty breakfasts and free of charge car parking

good wifi in all the hotel

shuttle was great but only on weekdays and not weekends - what was that all about

nice buffet breakfast, spacious room, and situated in a quiet location.

i had a lot of laundry to do and could make simple meals

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the laundry machine in the room was unexpected and so great to have

laundry available

good breakfast (3*hotel) parking in front of each apartment

also, there is free parking right to your apartment door

the swimming pool was lovely and not many people around

food at breakfast was great, but they should improve on scrambled eggs a bit

pool was lovely and clean

the breakfast was the same but still very good for the family to fill up on for a day of fun in the sun

the wifi was availble only in the hall, not in the rooms, and no private parking

plenty parking space

got there early and the room was ready even before midday, was greeted with a lovely smike by the gentleman

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

poor wifi coverage

staff, provided a kettle and late check out

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

great parking

excellent bathroom, the breakfast was really good, the property is beautiful with spacious parking just outside

i wish there would be laundry room there.

very good breakfast clean room convenient parking

the breakfast was awesome and room always cleaned meticulously by their staff members

nothing to report. would be nice to have mini bar in the room.

second, they could send you a bar code for parking if you requested and that manage the parking allocation for

the swimming pool is closed from 7pm

pool was too cold. almost felt refrigerated.

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

quiet place and breakfast is amazing

location, pool, parking

good spa, excellent breakfast and dinner

breakfast was included

the breakfast was excellent

the kindness of the staff, the hotel room and facilities, the beautificul view, the spa, the breakfast

spa was too busy to take new request.

wifi is ok, and location is ok

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

terrace is wonderful but does lose wifi connectivity

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

also wifi is good) owner of this place made great work

parking at the ferry is easy and reasonably prices - 6 for the day

ooh and swimming pool is nice with its lovely view

out beyond the large pool and expansive grass area, i enjoyed lounging in a private gazebo for hours one day

i had to walk into the business area to a cafe to have wifi to get an uber

parking is free public parking

free parking outside the hotel was a boost as well

really good breakfast with free pastéis de belém that you would generally have to queue up for hours to get

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing

no in house laundry service provided

got early check in which helped

the free wifi that the hotel offered was fast and good. the hotel staff was polite.

very clean, great breakfast, availability for late check out

the restaurant and gym

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

everything! room, sauna, restaurant, spa, service, delicious breakfast.

all staffs were extremely kind and the spa & breakfast were very comforting

reception aswell as spa open 24/7

great wifi

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

we parked in the property and had a great breakfast and again, super friendly staff in the morning

room was very nice with a balcony and a tiny kitchen

the breakfast is delicious, the coffee is real, not instant coffee

smell from kitchen of restaurant near the hotel.

i had a laundry service in the hotel. and my clothes things were torn and damaged.

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

mold, sometimes bit noisy from kids

this is a good place for family with kids

not only you have a decent stay but in the same time you are helping the kids program

it was easy to find on a main street coming into town and we got a parking spot out front, however, parking in

great value. comfortable. had elevator. breakfast excellent.

free parking

they have wifi which is easy to hop on, just scan the qr code at the front desk

anyone can need rooms are clean beds are super comfortable me and my baby slept like royalty breakfast was

restaurant and sandwich bar was incredible quality and value

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

breakfast amazing

point: wifi was weak in my room, although it was strong enough for video calls in the lobby

bad smell bathroom, not comfy bed, noisy ac, not good connection with wifi

breakfast was a nice spread, the bread was fresh and delicious

had stomach pains after breakfast

i called 5 time from my room to get the wifi code but no one answer

my family enjoyed the breakfast

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

very great & helpful staff, great rooms with ocean view, free wifi, large gym, free parking

could have varied gym is very big plenty to do sauna and turkish bath excellent and so the golf the cleaning

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

staff is great, especially rute at the 1st floor bar and the 2 men on the rooftop bar (dont recall their names

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

no pool for kids.

the spa and gym are world class

spacious rooms, cleanliness, breakfast

i choose it for swimming pool and i have kids and they said itsnt alowd

pants were missing from the laundry

) but if they had, i would have asked for pancakes for my kids & poached eggs for me

gorgeous historical building. beautiful common spaces, pool and gym.

superb fine dining restaurant good wifi staff welcoming and attentive staff nothing was too much

the breakfast, room service and bar were also very good

very new, modern and super clean. great breakfast!

think that there is room for improvement with the breakfast

breakfast was very good

the staff was so kind and accommodating, the breakfast in the morning was delicious, everything was clean and

the rooftop swimming pool provides welcome relief on a sunny day

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

breakfast is very good

the spa is more like a community center than a hotel spa, way too many kids and screaming

mini bar was a bit expensive. 2.5€ for a 20cl bottle of water. $_$

laundry services are

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

there were no kids channels in english

great new place for comfortable stay with spa, gym and spot for meetings with friends and familly

facilies are state of the art, multiple pleasant areas (lounge, coworking space, gym, rooftop pool) and hotel

beach, casino and place's to eat near by

excellent sun terrace and pool and bar area

lovely pool and bar, the breakfast was really good

gym could have been a little better

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

especially angelo and wilson in the bar and by the pool

breakfast, staff readiness, excellent location, view from the room to the swimming pool.

for the first time during the low season, i felt the service from the staff (mainly at the bar and breakfast)

pool service. casino is old and run down.

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

there is a championship golf course one of the oldest in europe

we also enjoyed a couple of quiet hours at the pool (no kids

spa

the laundry is picked up only every second day.

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

great room service, fast and decently priced

bar could have a little more atmosphere other than the sports or news channels constantly on

breakfast could have been improved

good breakfast with portuguese tarts and healthy options as well

excellent staff, varied breakfast with hot options, and good transport connections

only small breakfast bar but that was clear from the hotel description.

only small breakfast bar but that was clear from the hotel description.

the room is big, and clean, casino estoril just around the street

water supply unavailable half of the time very weak wifi signal

parking is a great plus

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

wifi signal

the park in front of the casino & cascais promenade are very beautiful

room , good room service , nice accommodating staff especially the man receptionist i think his name was

beautiful hotel which is clean & comfortable with polite staff & very good breakfast

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

the breakfast was so so

the pool was crowded with external visitors with kids..quite noisy

room service was excellent when you were too tired to go out

the pool is surprisingly large for a city hotel, the bar and fumoir are very elegant with an old school style

pool area is glorious

that the hotel can change and it did not affect our stay, but you should be aware that the pool is under the

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

it is walking distance to casino, many restaurants, estoril train stations, and the beach

very close to all of the main attractions in estoril i.e. casino, beach and resturants.

location is the best part , close to everything (beach,casino and restaurants.

breakfast was very yummy and the service for everything was exceptional

no hassle check in and quick response from hosts, free parking, easy access and proximity to park and supermarket

good selection at breakfast and the burgers we had from the room service menu were delicious

wee bit nosy in morning near the rooms, perhaps housekeeping, low variety room service breakfast

lavish breakfast

gorgeous rooms, very friendly and helpful staff, nice breakfast

the staff are fantastic, loved the bar and service

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the

comfortable, clean, equipped, nice, super breakfast.

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

close to the casino and beach

a little more variants on breakfast buffet would have been great

good vibes, good location. wifi ok

breakfast was very good value for the money, it cost €4

shout out to miguel, elena, graca, denis in the kitchen, nuno at the bar, and christina and sarah at front desk

also laundry handled under room and was very loud at 4:00 am

breakfast is on a hot and cold buffet offering and was great quality for a broad range of tastes

the upper terrace with honour bar access is a highlight as it has the most incredible views of the harbour

we loved their honesty bar and all the staff were so friendly and relaxed

hotel with a rooftop terrace, honor bar and coffee/ tea station

- all great (pool area not huge but more than ok for us as we didn t want to spend all day at the hotel)

pool bar was a little expensive but what else would you expect for a 5* hotel?!

amenities( sauna, pool, etc. ). staff is professional, attentive and caring.

not many activities - small gym - mediocre breakfast - stingy with room fixings

breakfast is also a must have

the staff were very helpful and friendly. breakfast lovely

comfort, excellent facilities, cleanliness and very delicious breakfast!

wifi is not great and did not work further than the front entrance of the apartment

swimming pool, kids table games

there was plenty of space in the room and the kitchenette was well stocked with items needed for small amount

bar would have been good, the staff were happy to bring drinks but there was a room that would have

wifi was great and allowed me to comfortably work at the desk in my room

wifi was absolutely useless and not working most of the time

was ok for us, but of you're travelling with a lot of suit cases (or small kids), you should know that you have

wouldn’t be great with kids and prams etc

laundry service works only before 9am, and you will get your staff next day

the staff was amazing, from checking in and at the bar very friendly.

breakfast foods were plentiful and varied to accommodate most tastes

wifi had issues on the 6th floor

the wifi in the room was weak. you hear the sound of planes often.

- fast housekeeping services (inc laundry) - underground

wish we would have been warned about the expensive laundry service.

no self service laundry close by, only paid laundry by hotel

staff and the feeling of hotel the whiskey in bar was 40 euros a glass a bit expensive

not ready, they extra bed for our kid was missing, also the material they say they add for our pet (a small dog

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry too expensive by far

laundry service is quite pricey.

we ordered snacks at the lobby bar and they were delivered frozen in the center

breakfast , support to customs, etc.

they could also have poolside drink and food service, with a broader menu

the common areas (pool, steam room, patio areas) are well designed and comfortable

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

it s a clothing optional gay report with an amazing pool, sauna and steam room.

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

great little gym, staff couldn t do any more to help

slowness of bar stuff at night

i also worked whilst here and i could get wifi everywhere (even by the pool

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

laundry is

i sent one pair of pants to the laundry and struggled to find out when it would be ready

we loved this hotel. thank you for a great experience the spa was amazing

kids are allowed to use indoor pool until 1pm and outside pool for whole day

surprised not to have a mini bar though and the carpet and furniture a little worn

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

to ask 3 times for a flashing lightbulb to be changed (a defect that was never remedied) and my laundry was left

maybe at the bar you could have some other food options

i had no access to wifi from my room

no qr code on the fridge so didn't use the mini bar thanks serge for going above and beyond behind reception

1. no safe in the room. 2. laundry service should be always available and instant.

only only only thing that i would change is the fragrance of their laundry detergent for towels

early check in - very clean rooms and friendly cleaner.

and in addition, they are pet friendly

good breakfast

70 euros for a few laundry items

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

joana, the massage team, the spa team, the restaurant and bar staff members and well as the room service (

great food, including an excellent room service 24h/day

there is a grocery store just around the corner, a do-it-yourself-laundrymat even closer if you're staying for

most expensive laundry service of my life

laundry services charged per article of clothing.

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service

the stuff is extremely helpful, specially with the kids, the breakfast if huge, the rooms are big and well

the laundry service

so much wasted laundry and time required to change the

bar area just on the limit of it's capacity regarding guests/visitors, parking area occupied by laundry and

the room service fee is a little bit much when you want just some glasses or cutlery

case, before by trying to open the door i realized that you need to hold the card directly to the wifi sign

we had a late flight home and the hotel let us store our luggage and use the pool facilities until we were

large bedroom and bathroom, fabulous bar and restaurants - great value for money.

closed all food facilitates, but the hotel did arrange room service to the door to avoid contact - which was

room been cleaned every day, pool

great hotel, good service and breakfast.

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus,

amazing wifi

wifi and tv signal kept breaking

we asked for room service once and didn't receive it

could be a bit bigger, breakfast could have more options

the breakfast was something we looked forward to every morning

breakfast, served in a stunning bar area or garden, was wonderful

in this hotel is taken for granted, from the decor, comfort of the bed to the glorious a la carte breakfast

attention to detail at every level, immaculate interior design and a delicious breakfast

liked how helpful the staff were, loved the “à la carte” breakfast

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near

the bar and restaurant staff were very attentive and the cocktails were amazing

some reason they charged me 25 euros for the mini bar despite me not using it

the breakfast was amazing with plenty of options to choose from

restaurant was ok but we would probably only eat breakfast there

nice gym.

the gym and the staff was lovely

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

no laundry service and the hotel did not have an iron

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

no laundry facilities,no kettle in the room,no coffee and tea with

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful

staff, food, bar, breakfast, spa facilities

i enjoyed the indoor pool & sauna the most especially since it was empty most of the time

very beautiful indoor pool

lovely hotel. luxurious and comfortable with good staff. good breakfast.

location, all the staff are highly profesional, the room is cleaned every day, the laundry is impeccable, overall

the breakfast was absolutely fantastic

the breakfast buffet was superb!

bed and very clean rooms friendly staff nice view from balcony wifi working at all times breakfast was

the breakfast was exceptional with an amazing variety

the room didn't have iron i found that so annoying and the laundry service was very expensive.

late at night and left for a conference early in the morning with a wrinkled shirt, because the laundry service

excellent breakfast; friendly and helpful staff, particularly in the bar area

travel for work and rely on good wifi

staff, extremely clean hotel, excellent facilities, meters from metro station, top notch wifi and tv channels,

wish the laundry prices were affordable

the door several times while we are in the room asking for housekeeping or if we have items for laundry

bed and pillows really comfortable bar staff excellent

no swimming pool

the gym needs more equipment and better air conditioning.

rooms are lovely, i have stayed a few times now and find the breakfast delicious, staff friendly and the location

excellent buffet breakfast

the wifi was non existent

wifi was poor

plenty of choice at breakfast

also: we were charged laundry by mistake and had to get a refund

the bar very nice and the buffet, sublime

also there was no free wifi in the rooms and the paid wifi is expensive

the decor is lovely, rooms comfortable, great bar and restaurant, breakfast was excellent, pool lovely, with

checkin lines, pool was not open in the morning, no air conditioning in the gym in the am, waitress was not