we would have loved a laundry rack and maybe a dresser in the room

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

nice view from balcony, huge swimming pool.

it is old, bad wifi throughout the hotel and mediocre breakfast

just cofee in breakfast could be better.

very good location near praia de maca. good wifi.

no wifi inside the room, too expensive for what it offered

the wifi was very slow and room a little small for 3 people but ok

the pool at the back is a nice peaceful place to chill out

another nice thing is that they have very fast wifi

the building is wonderful, with old touches and an amazing interior, the view is lovely, the pool amazing and

breakfast includes eggs, toasts, ham, different cheeses, fruits and you can enjoy it on the ocean

wish the breakfast had been available before 9 am for the day we drove to the city of sintra

for instance, not a single waiter gave us attention at a bar while two or three were always standing around

staff, secluded grounds (pool and gardens), room and bed comfort, elegance & luxury of the property, service,

bar food and drinks were fine for us

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

nice breakfast and game room

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

good wifi

hotel was a very good choice, specially if you go with kids

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

in house laundry offered excellent service for a traveller

pool area and hospitality and tips

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

to having great evening meals and be able to return during the day and relax in the lounge with bar facilities

there is even a cute bar and restaurant to enjoy

view from my room is also good, but not from my kids' room

manuel, the owner drives to the property every morning, prepares a beautiful spread for breakfast and ensures

nearby bar locals were a bit noisy but did in no way spoil our stay

the only problem, and a minor one at that, was that the wifi didn't work very well in the room.

breakfast with a good variety, friendly staff, good location in walking distance of several

beautiful property in a great location! friendly staff and wonderful breakfast.

would have been nice to have a self serve laundry.

wifi was a little slow, but overall it was adequate.

good breakfast

the staff was very friendly, the location is perfect, the bed was very comfortable, and the breakfast was very

the wifi was weak. we had to use our phone for internet connection.

the breakfast was fresh, delicious and so plentiful, with gluten free options

pool smaller in reality than pics

wonderful breakfast and delicious cake and tea made fresh to help yourself to every afternoon

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

excellent breakfast

good wifi

the wifi did not work very good in the room

the wifi was ok

wifi and tv was not working on the day i was there

room service was done every day (not absolutely perfect, but they tried)

washing machine was not included - a very expensive laundry service was available

groceries, laundry and shops are all at an easy walking distance

good wifi

kitchen was well supplied, though might have benefited from basics (salt, pepper, olive oil and

it is new, gorgeous, quaint and extremely well located - and the breakfast

everything to the spacious rooms, locally made hand soap, robes, comfy beds and pillows, free laundry room,

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

convenient laundry services available to guests

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

beautiful, clean environment, self check-in, laundry facilities, very friendly staff, i’ve never experienced

the facilities are excellent - lovely outdoor pool (although unheated and a bit chilly in april, it was fine

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

1 issue - the building work was loud making it a little difficult to relax by the pool but understand this is

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

the price for the laundry was very reasonable, and they did a great job

we had a bit of misunderstanding about laundry, that personnel resolved well

excellent garden with pool and also a football field

the pool was a very good size and set in a beautiful large garden

the best are the ladies for room service as well as the golf club

pool, breakfast, meeting room in monastery.

breakfast was

staff of the hotel from the reception, concierge and kids playroom are all very friendly, and helpful

pool, breakfast, meeting room in monastery.

no laundry on site. no family rooms.

close to the main road was going on, which made parking difficult, but was no one s fault

very poor wifi in bedroom

wifi did not work, rooms need to be remodeled. windows glazed over.

parking situation

the extra late check out meant we could explore guincho beach and restaurant before our late flight

wifi still a problem.

place, amazing hotel, amazing stuff, amazing views, great breakfasts, great bar - absolutely stunning

we were starving, had just arrived from a 16 hour flight and they didn t have room service besides vegetables

they let the kids run around like lunatics

laundry is picked up only on certain days

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

the comfort , the wifi , nothing works properly .

good breakfast and dinner, good wifi, nice staff , pool gym and sauna, super rooms, free parking

hotel, the grounds and pool area were very relaxing

breakfast was incredible not only was the food good, but the actual place and view for your morning

the kids area was a bit small but quite nice to entertain them for a little

wonderful suite with private hot tub on roof, great mini bar and even a washing machine

the hotel is within a secure gated and secure area with free parking

the kids club offers amazing activities for the children

fabulous spread for breakfast

hotel has amazing views over the infinity pool to the golf course beyond

leafblower on the golf course was a bit annoying, but besides that everything was very nice!

for families to be able to use the boutique hotel which has a playground and better pool for kids - although

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the onsite shop, laundry, cafe and restaurant were very handy

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

wifi speed was very good but lacked strength near the pools

we felt this resort is slowly easing out the 'kids' element and turning itself into a 5 star golf and conference

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

the gym and pool facilities are adequate, while not being exceptional

the pools, kids club, activity ranges made for a varied and exiting plan each day for parents and kids alike

wifi is not great and did not work further than the front entrance of the apartment

lovely pool clean apartment nice breakfast exceptional staff

lovely pool clean apartment nice breakfast exceptional staff

swimming pool, kids table games

was not well equipped and rooms were very sparsely decorated; wifi weak; exercise facility didn t open until

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

enough parking spots near hotel, very quiet and pleasant area

wifi was not the best

walkable distance from restaurants, casino, train station

very nice and comfy hotel with great food, nice pool and playground for kids.

the pool, restaurant and bar are fantastic. the staff are amazing! highly recommend!

liked the decor and ambience of the bar and hotel in general

liked the buffet breakfast and friendly staff

front desk and breakfast people were all extremely supportive and positive

kitchen facilities a bit basic when local restaurants are limited

balcony was tiny. wifi was too slow and kitchen apart from microwave was poorly stocked.

poor at times non exsistent wifi

beautiful hotel which is clean & comfortable with polite staff & very good breakfast

handy kitchen section

some of the parking places are only for skilled drivers ;)

and not coffee or hot water in the room but that ok considering the great price and includes parking

the hotel had adequate free-parking and modern rooms

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

is tough not much available, wifi is not very good very patchy, whilst room was comfortable, the bathroom was

very good bar experience

good gym and a relaxing spa

pool & spa areas were very clean & well maintained

the spa and pool looked very nice but i did not use it on this occasion

the pool area was a bit small

great facility s , bar and pool

not many activities - small gym - mediocre breakfast - stingy with room fixings

room we were in was under the restaurant and bar and therefore could be rather noisy

rooms, staff, food, restaurant atlantico bar & restaurant

they ask you to order any room service via whatsapp but no one would reply

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

the pool is quiet and less busy than the beach if you prefer

drinks from the bar were great as well

great little gym, staff couldn t do any more to help

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

exceptional new and clean, great pool for kids

at 3rd floor bar extremely professional loved brunch outside swimming inside pool with all the different

great location . impressive hotel and staff . free car parking. fantastic breakfast.

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

in general it is a very good hotel to travel in family (we were two adults and two kids)

not enough sun umbrellas available around the pool area.

the hotel is located in a great area close to lovely seaside walk and calisthenic gym

the very overpriced laundry service

the gym needs updating

views of the coast, a small enough hotel to have a warm feel, plush luxurious breakfast area and spacious rooms

spa and massage services were excellent

cellent cycle path along coast), but in 30's heat, was glad we opted for car hire - off road parking a little

very family friendly, plenty of high chairs, kids slippers and wash kit in the room, cot bed setup on arrival

staff and facilities were excellent. diner was superb. parking on site was a real bonus.

beautiful setting overlooking the sea , room service excellent.

the view and the pool area

telephones of the room service were not working, staff was very unhelpful

lovely hotel, great location, decent breakfast, staff is helpful and nice.

everything. breakfast was great. location was superb

breakfast. every day the same. very limited choice.

breakfast selection was quite limited and i had expected a wider and more varied choice of food

breakfast buffet was good and the coffee was perfect

laundry service

are no laundry facilities and it s a little bit so less

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

they lost a t shirt of mine during the laundry

the pool is very nice, with great views of the buildings around it while still feeling secluded

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

others have noted, the gym space is a small room, roughly the size of a pantry, and it's too crowded with the

nice touch. chocolate on bed tea and coffee in room. early check in.

lastly a minor thing, the room service menu selection is very small, only pizza, lasagna etc

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

top servic level top location top spa facilities top swimming pool

breakfast was amazing

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

the best indoor swimming pool i have ever swam in

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

had a family room which was perfect with twin beds for the kids

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

property s amenities are old - gym, sauna, jacuzzi, elevator

breakfast was great and the italian restaurant very good

the staff is very friendly and warm. the breakfast great

laundry services are

breakfast exceeded expectations

swimming pool area on the rooftop is very small, there are very few sun loungers

uniquely unskilled staff at the pool (consistently forgetting and/or mixing up simple orders), kids friendly

room, spacious balcony with a superb view

the breakfast is excellent. the staff are very helpful.

breakfast was superb

great location, hotel and room with bonus of roof terrace with pool

breakfast is a la carte menu small but healthy and clean

staff seemed nice but were unable to fix key issues like plumbing, tv & wifi

laundry service was disorganized

husband's 50th birthday, the staff had obviously clocked this on his passport on check in and at breakfast

maybe the swimming pool is small but the sun beds are comfortable and all can have umbrellas

maybe it would be nice, if lobby bar will work till midnight or so :))

very friendly helpful staff, small but well equipped gym

i wanted to order fresh milk to my room for my kids and was told that the hotel has no fresh milk

the restaurant staff and room service staff were most friendly and professional so we had a very pleasant stay

the gym and spa are underground. could use better lighting and signage.

i would have welcomed a greater amount of service around pool area.

used the gym and pool which were both lovely too and always managed to get a sunbed

bar was shut and i think that should have been made available to guests who did not wish to sit

if there was a spa it would have been more like a 5 star experience

the pool is nit heated, so might be cold for some in may

location, design, pool

is no spa or sauna

i had a laundry service in the hotel. and my clothes things were torn and damaged.

breakfast reminds me of school. bread with cheese and ham and no real coffee.

use the refectory for dining but the breakfast was very good, don't be put off by any bad comments of being a

mold, sometimes bit noisy from kids

private bathroom, drunk vomiting kids in the shared facilities

excellent room service and laundry facilities

breakfast was really good and location ideal

only has an indoors pool and gym but otherwise fantastic hotel

pool and spa facilities arent in the same building, you need to cross the road.

yummy breakfast

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

really a negative but it's a shame that the indoor pool/gym/spa is privately owned

buffet could use some variation, rooms are a bit outdated, laundry service would be great

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

small room. rip off getting laundry done

very helpful good breakfast - great omelette from your chef location perfect for couple of days business in the

perhaps the only thing would be to have a gym open a bit longer than 8 pm.

is only a simple cold breakfast but it is fresh

breakfast was a bit basic, especially if you stay more than 3 days

very noisy, no wifi in the room, horrible pillows

wifi doesn't work on the upper floors. only in the lobby but there is a comfortable sofa ;)

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!

got there early and the room was ready even before midday, was greeted with a lovely smike by the gentleman

don't know why the people complained about the hotel,,very nice friendly staff, good selection of breakfast food

ambient to much noise with kids and children few staff to old

the pool was loved by the whole family and the distance you the beach and the supermarket was really

proximite to the beach is a 2 minute walk, beaches are sandy, some rocks, ideal for surfing or kids to play in

the laundry at the hotel is extremely expensive

it was an ok hotel, breakfast was poor

great breakfast

very good!! breakfast was very good, room and bed very clean. we really enjoy our stay.

there wasnt anything i didnt like. great price and strong wifi.

the room was always clean and our laundry was kindly done on the request

the extra mile, free late check out as there was no one booked in our room that day and we got laundry done for

breakfast was incredible and kept me energized the whole day, i was looking forward to it every

there is a bar under the hotel, the noise felt like we were inside the bar

the lobby and breakfast room is adorable and the staff so helpful

wifi in the room was very weak

accommodation, breakfast, facilities and amazing staff

room service was superb and the food was divine

pool was cold +17+18 c, but temperature outside was +30+35 c

comfortable space in the dining room overlooking the pool

excellent value for money, lovely breakfast and helpful staff. will be back.

lovely room and pool

we were also right next to a kitchen which was great for sterilising

friendly good breakfast with a view good and clean facilities comfy beds easy parking friendly

it was perfect place for the familly with kids/ very quiet and safe.

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

with love and attention, still good to reach the city of lisbon (20 min with uber), very good parking options

slight downside during our stay was that the restaurant and bar was closed, but had nice breakfast in the palace

laundry available

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

included breakfast is a nice option and the restaurant has a good view of the river

food at breakfast was great, but they should improve on scrambled eggs a bit

so to iron a shirt (after business traveling) one has to use their paid laundry

order a drink, it was in the middle of nowhere, the hall were dark for no reason and there was a kids’ playground

menu options for room service expensive with small

pool, rooms, service & location.

more healthy lunch choices by the pool

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

breakfast was amazing pool view is breathtaking staff,especially george were very helpful

free parking

also, the lower level parking is too hard to get into and almost impossible to get out of if there are other

arrived on a monday restaurant and bar were closed but we understand everybody needs a day off

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

breakfast is simple but very tasty and freshly cooked everyday

breakfast maybe started yearly or another option for help people had yearly checkout.

room was very nice with a balcony and a tiny kitchen

very good breakfast also, the coffee was better then in may 4 stars

wifi was fine

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

very nice and clean, pool was very warm, enjoyed swimming with my little daughter

room and the phone still didn't work so for every thing needed i had to run to the reception the gym equipment

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

wifi could be improved

the pool is also great

there were plenty of space and a nice pool area

the wifi was fast enough for all my zoom calls, which was huge

loved our stay here, very friendly welcome we also loved the pool area and the assistance with booking surf