to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

there was no wifi available as this was down at the time of my visit.

requesting early check in which was agreed

parking could be tight if busy

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

laundry facilities )

wifi was good and the bed was comfortable

never anyone to serve at bar for drink or coffee.hotel losing out financially ,crazy

provide sauces with room service breakfast

asked for an early check in and were able to get this which was useful

early check in was accepted as we were attending a function at the hotel

spa and pool looked nice - need to make time to use next time

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

also we were right above the kitchen and laundry so a little noisy first

the room service wasn't available after 9:30

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

the front gets full quite quickly) some evenings there are functions on so there's a little less parking but i

excellent breakfast cooked to order

staff were excellent, the wifi good enough to stream and the location conveniently placed.

a nice touch that they have live music on some weekends and a jetty bar as well next to the hotel that they do

bracket, fantastically helpful staff in all departments, great atmosphere, beautiful clean rooms, bar and

called room service who brought a radiator in less than 10 mins, room soon warmed

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

lack of choice of eggs at breakfast no laundry facility for long term

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

as always, lovely room, clean bathroom, very comfy bed, delish dinner and amazing breakfast.

are limited parking spaces near the reception area, but there's not much that can be done about that due to its

peaceful location lots of parking seating area lovely reception staff brilliant customer service will be staying

not enough parking, came a little late, and hard to park in mitchell hall

no access to wifi and appear to loose phone signal.

good disabled parking

peaceful location, clean, good wifi, spacious room, good shower.

parking is easy and free

no apology for their laundry room being on fire

needed a shower cap! had to use the laundry bag to keep my hair dry!

bottles with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool

a kitchen in the room, which is really handy, though we still need to figure out how the oven works

lovely welcome, nice clean layout, room was great and enjoyed the spa nearby.

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

good parking, friendly helpful staff, room decorated well and luxury furniture etc

i didnt relish going out for a meal alone and did think the hotel might waive the tray charge for room service

of parking available and no charge

the spa area was perfect,clean,spacious and very modern

good location, plenty of parking available comfortable room.

there was lots of on site parking which was

we also wanted room service this was difficult to come by as i had to go down to main reception three times

wifi is a bit naff. no big deal though as didn t need it much.

good location close to a1 with easy access and plenty of free parking

ample parking

great wifi

there is plenty of free parking here - we have never had a problem finding a place

safe, secure parking and beautiful gardens

of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi quality

the breakfast is to die for, beautiful presentation, loads of delicious options for everyone, the hot

the wifi didn't work and the breakfast menu didn't offer cereal.

the food was famtastic, we would come back for the breakfast alone

wifi no connection available ud83eudd28

bright and airy bar and restaurant, good food and good sized room

bedroom had a pile of dirty laundry behind the door which had not been removed

bath and a larger gym please

had a friend who is vegan with us, the breakfast options were very limited for them, did not go hungry but

lovely hotel. easy parking. fabulous room. lovely friendly staff

hotel was excellent, food, parking and room very good. would recommend.

loved the staff , food was good , dinner particularly good, breakfast could have more variety

there was not really a bar and they did not serve beer, even 0%

one of the reasons i stayed was to use the gym, specifically the watt bike, although i could use it the computer

from the friendly, kind and professional staff to the room overlooking the waterfalls, the spa facilities and

everything about it was fantastic. the spa, gym and pool excellent.

restaurant, bar and staff were amazing

staff extremely accommodating with early check in and late

bar staff were friendly

service, lovely room, excellent bar and a good breakfast

friendly welcome. excellent breakfast. comfortable room with bath/shower

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

too noisey room was next to the laundry room and buzzing all night could not sleep

needed to do laundry

i think it was the laundry been picked up

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

parking is quite tight and away from the main building so difficult to carry luggage and manage kids etc

there is a lot of traffic coming through these entrance doors and in winter this can make the bar area and even

convenient for the golf club staff at dinner were very good

bit noisy outside my room due to the proximity to the laundry

machine or laundry soap available for purchase from front desk

the room had everything we needed, plus a fan in the cupboard and there was a laundry room with an iron and

having in house washing and laundry services is great

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

the room service food was very good and i did not have long to wait for the food to

free parking, wifi, restaurant in the hotel

rooms might have been bit spacious and could have provisioned a bigger gym.

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

clean , excellent staff, parking

kids playing football on the grounds and banging the ball against the

receptionist on arrival was difficult to understand as was her writing ( wifi code and room number)

good size room, clean, modern, nice bar area, good breakfast

bar area was very nice

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

expensive bar and couldn t turn heating off

poor wifi access and signal. poor lighting in and around the wardrobe and room safe.

the wifi worked well

they made us fresh breakfast every morning

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

breakfast ok

freshly cooked breakfast every morning

the room was satisfactory, and one plus point is that laundry facilities are provided

to find out it was a toast that burnt bread in the kitchen

was great, appreciated the discount in the restaurant and the flexibility of pool staff who let us in during a

am also a member of ihg with holiday inn i did request for late check out when i call they agree but when i

sharing the pool with baby swim lessons not ideal but better than not having any access on saturday

clean, comfortable, spacious, nice swimming pool, friendly staff, excellent location

the hotel has a swimming pool, sauna and gym which was a bonus

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

pool and gym

in all she did not control her pet properly making others around including your staffs uncomfortable

everything. rooms amazing shower powerful wifi great really great. oh and breakfast outstanding

due to storm no free wifi

parking room away from main building quality of dinner quality of breakfast

i had to be honest the only thing i wasnt a fan of was the attitude of the lady serving at the bar when i got

hotel was nice and quiet and parking access was excellent

great staff, good gym facilities.

wifi is not the best

- wifi could be a bit more straight forward, but nothing really i can point out from my stay;

there was a good choice at breakfast and the kids loved it

amazing place to works including facilities, gym, breakfast, 24/7 reception & bar

attentive but discreet room service including disposing of your recycling

able to take pet

the noise the bed the room service meal we had was cold

room service staff although they were repeatedly informed and reminded of changing towels and

excellent room and being pet friendly was terrific.

perfect for kids not adult

payed for later checkout but a manger came knocking on the door at 11:45 despite us paying for late checkout

dusty room everything was dusty the hotel would have been better if it had a gym or a pool.

i will decently be leaving a google review and other reviews for no one with kids to ever book this hotel

slightly sort staffed had to order & collect our room service from the bar

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the breakfast was excellent and so were the staff serving,really helpful and accommodating

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

aside from that, staff lovely and breakfast nice

breakfast was good and plentiful

staff service as exceptional, both at check-in and within the rest of facilities used, bar and at breakfast

rooms opposite me had really noisy kids running up and down the corridor and slamming their doors constantly -

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

room service if needed

we did not have breakfast. the location was great fro our golf trip to woburn

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

the staff is so friendly and the room was clean wifi is weak a bit but it is not a big trouble

perfect range of breakfast, very friendly helpful staff. good location. pet friendly

country atmosphere and ample parking.

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

sofa bed which is fine but the sofa bed was really thin lumpy mattress and not comfy at all for kids we have

cool quirky building, room clean and modern, breakfast was excellent

parking isn't an issue for larger vehicles as there is a car park right at the side

bar is a bit weird, no one really goes in there other than friends of bar staff, feels a bit

wifi is sketchy - if you want to spend your break on social media then it's not for you

wifi was a bit hit and miss

woken by laundry collection early morning

parking. a bit far from reception.

welcome by the staff, the superior room the beautiful building & next to the town perfect, the breakfast was

the restaurant and breakfast areas were very nice especially the library

bar facilities really let the standards down running out of many drinks when knowing they were

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

staff very helpful, very good dinner and breakfast

spa was great and swimming pool

pet friendly, nice landscape, rooms were nice

wanted to use the laundry room too but couldn't again because of covid

we thought it was good to have a laundry room and microwave room which we used

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

the staff were friendly, rooms were clean and breakfast was delicious.

disabled parking

bar only open for 1 night until 8pm

wifi was working fine and has free parking which was useful

wifi was of adequate speed

everything about the room, - late night bar - laundry service, although never had the chance to use

we were 4 different families as the kids were all sailing at grafham

is our new third stay with the kids - great for them - table football, lounge with games in, books and kids ate

kids enjoyed the fussball table

the entrance and bar area were bright and attractive