there is plenty of free parking here - we have never had a problem finding a place

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

we had a bar meal on the first night and waited an hour after ordering

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

this hotel has great facilities, including a gym, laundry room, and ice machine

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

the laundry room and microwave room.

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

excellent breakfast bag for the kids

for future you can put a mobile shower because is fix and need for wash kids

patchy wifi.

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

disabled parking

the staff were friendly, rooms were clean and breakfast was delicious.

bar was lovely and food was very tasty

ac was working, parking was available

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

size, layout and curious controls room overlooking rooftop and accompanying noise of air cons/kitchen

wifi is good, and although no password the questions asked for access include mandatory date of

room service would be handy

lot of immigrants living there!!! plenty of kids!

large tv and excellent wifi

reception staff were friendly and sorted an early check in for us

parking cam be tight when hotel is full..

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious

fast efficient room service - again with a smile

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

free wifi and charging ports breakfast was great

a very relaxing bar

parking facilities. reception and bar attendants. clean and comfortable room. room service.

laundry service

free wifi was a big plus

couldn t read the writing properly of the wifi code from reception, it was not clear

breakfast at the hotel, our room ensuite bathroom very modern and clean with all essentials needed

plenty of parking

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

no breakfast or cosy bar as advertised

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

clean room, nice personal, free parking and close to the airport and also close to city center.

wifi worked well

nice aircon gym. comfy beds. good bathroom. aircon.

good wifi

a bar at the lobby where you can enjoy a few drinks

location, gym, light meal available at late hour.

wifi connection was good

the courtesy of the sfatt. the f&b manager was so helpful a d accomodate my kids requests

no dramas, very straightforward and the hotel had ev charging points

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

breakfast was fresh and plentiful cooked to perfection

wifi was good

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

moreover, value for money for the late check out and breakfast included

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

minutes walk from luton airport arrivals nice hotel very clean and friendly place wifi free and very fast

coffee machine at breakfast

the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but

the sofa mattress could have been better but was fine for kids because they don't weight much

nice small bar in the lobby with drinks and snacks with reasonable prices

we were travelling with two kids aged 8/6

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

the wifi was free and really fast

very poor wifi connection and small

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

the wifi is good, and the tea making facilities are good too

.the staff are excellent and accommodating and very friendly. the early check in was excellent

the history of the building is incredible and the bar and dining areas were cosy ( not small

bar is a bit weird, no one really goes in there other than friends of bar staff, feels a bit

had dinner in the hotel which was very good and lots to choose from and then we had breakfast the following day

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

young man in the cafe is lovely too (don t know his name) facilities are super, well equipped gym and a

the pool was very very good and the facilities were awesome

poor wifi for working - but i guess its is geared up for leisure breaks than business stays?

the fact there is no casual dinning / bar facilities only a

super breakfast if you don t like the usual congealed bacon and over cooked eggs

woken by laundry collection early morning

bar was lovely and relaxing to do my work in the evening

wifi was almost nonexistent in the part of the building where the old wooden staircase led

lovely breakfast.

the french restaurant was excellent as was the breakfast which appeared freshly cooked to order

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

breakfast was a good selection

small pool was lovely for our granddaughter

the kids enjoyed the swimming pool

good disabled parking

not enough parking, came a little late, and hard to park in mitchell hall

no access to wifi and appear to loose phone signal.

peaceful location, clean, good wifi, spacious room, good shower.

parking is easy and free

clean and great parking. lovely quiet location.

quiet location stayed for wedding and very accommodating ordered room service and very quick and

room service, had the sea food sharing patter and sharing nachos and they were delicious and very

beautiful riverside setting - friendly staff - clean and fresh hotel rooms - lovely bar and

wifi erratic and only able to access when sitting at desk or near door to

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

location was ideal for me as was comfort and wifi.

ordered room service, it arrived promptly as ordered

amount of parking, i was greeted by a lovely laura

there is a good size gym which has great equipment and there is outside space to go for a walk in nature

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

the meals we ordered and the room service was excellent

also the golf club was very nice

wonderfully comfortable bed. lovely view towards the golf course.

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

would have been great to have had a mini bar in the room

breakfast was amazing, gorgeous setting and lovely choices

fault was , when taking your order for breakfast they could mention the toast facility before your breakfast

period properly lovely breakfast spread spent the evening chatting with really friendly bar staff nice modern

room service excellent

attentive but discreet room service including disposing of your recycling

not enough towels. and you had to pay for any room service.

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

excellent room and being pet friendly was terrific.

did not like being so close to the laundry room. the tv was not working properly

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

comfortable room; restaurant; lounge area; laundry facilities; easy parking

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

bit noisy outside my room due to the proximity to the laundry

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

wifi substandard - had to connect my laptop to my phone wifi ( hotspot) to stream

we tried to order room service but the number provided in the booklet was incorrect

location and the gym

spa and pool looked nice - need to make time to use next time

liked it all but dobt know aboit sps. no gym no bikes.

we ate in the cob bar & brasserie on our second evening and it was lovely

very good quality breakfast, small but very nice spa with two steam rooms, sauna and pool (extra but worth

breakfast okadequate facilities

breakfast ok

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

had good parking too and was very quiet

the breakfast was good. ghe room was clean & cosy

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

there is a bar and a restaurant which serves english and thai food

there's a room service every morning, at least was for the whole of my stay

free wifi and 20% off dinner bill, all good

too noisey room was next to the laundry room and buzzing all night could not sleep

since you have laundry coming in/out in bulk many times a

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

needed to do laundry

from the laundry room and extractor fans outside hotel

we really liked the grounds, quiet location, and free parking

there were not enough hangers and they had no real ale in the hotel bar for hubby however

is a lovely converted manor house with lovely bar and lounge area

free parking is always a great bonus

we ordered from room service and which came in a timely manner and was fabulous especially the thrice cooked

bedroom had a pile of dirty laundry behind the door which had not been removed

the heating and or a/c could be better and the gym is very small

chose this hotel as our daughter had a gymnastics competition which was about 2 miles down the road so it was

comfortable room, clean and good wifi.

room service should be 24/7 :(

wifi wasn't great unfortunately.

some members of staff were not quite fully trained and an error occurred whilst using room service, that caused

room service if needed

she rang the kitchen, but they were to busy to answer and said they would ring us later but we were attending

i think breakfast should be included and free for kids

also we were right above the kitchen and laundry so a little noisy first

wifi was a bit flaky in the rooms but fine in reception.

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

the bar food was great. the bar person was very good , helpful and cheery.

wifi struggles in the room but it wasn't an issue for us- just any be for workers etc

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

no guest laundry

my room next to the laundry shoot carried the sound to my room

our issue was, kids were present, we noticed a pregnant women

it was worrying as kids where helping them self to food, the next person touching the same items

breakfast had everrything

really comfortable, breakfast fab. really appreciated the mini gym.

easy wifi connect

lovely and clean and room service very good

wifi available in the whole hotel

wifi is a bit slow

price lovely room and a very lovely breakfast i couldn't find any faults very clean free parking which is a

bar staff were friendly

great value for money, the room was clean with good,free wifi

the room was satisfactory, and one plus point is that laundry facilities are provided

we mentioned it on the way out and they refunded our late check out fee

you fiona bo in lobby serving dinner all really friendly staff the food was really lovely bonus kids eat free

great location, great stuff, very nice rooms, nice breakfast. really loved the kitchen staff

spacious room, fabulous easy chair, loved the pool and gym, breakfast well worth paying for.

very nice hotel, good gym, good breakfast, easy parking, and friendly staff

great room, loads of fun stuff for the kids. lovely breakfast.

was really big and clean rooms, got two separate rooms and really comfortable stay with kids

loved the decor, room, late check out options and the facilities. cocktail on arrival.

was stiff in the bathroom so the kids struggled and the lock was broken on the bathroom door

gym could be bigger for the size of the hotel, very limited and some equipment was not powered on

the hallway, the kids group were in the lifts and running down stairs

we got 2 free coffee vouchers 2 free drinks vouchers and also 20% off food & drink and also at late check out

the fact that there was no gym and no night coat despite booking the executive room

perfect for kids not adult

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the breakfast was excellent and so were the staff serving,really helpful and accommodating

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

aside from that, staff lovely and breakfast nice

breakfast was good and plentiful