bags of laundry piled on the landing/ fire escape

no washing machine or laundry

it's in the perfect spot and not too fussy. clean and warm. wifi and free parking are a bonus

s very convenient & pet friendly suggestion: this place would be even better if each room had their

country atmosphere and ample parking.

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

for kids-no games room, no outdoor play area etc given that most visitors to the hotel will be families

room service would be handy

good parking and their own wifi (none of that icloud data mining)

room service excellent

able to take pet

very friendly staff and always very fussy with our pet dog

room service staff although they were repeatedly informed and reminded of changing towels and

attentive but discreet room service including disposing of your recycling

there was also use of the gym which had just enough needed to have a good workout

location, big room, great gym, and lovely friendly staff

there was also marke behind the bar who was also fantastic he really made our night

room was large and comfortable; the facilities were also of reasonable standard and wifi was good

room service did not check the room every day

especially the view of the pitch and karaoke in the bar with the only fools and horses cast

t connect to wifi, the hotel had provided the wifi password in the room but for some reason it wasn t showing

hotel that i took a short stay at, in the cambridge area, on the same floor of ones room, a bar facility, close

wifi would not connect

the room service was lovely

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

super good for kids and dogs

gym facilities are good

amount of parking, i was greeted by a lovely laura

receptionist on arrival was difficult to understand as was her writing ( wifi code and room number)

laundry service

couldn t read the writing properly of the wifi code from reception, it was not clear

room service never came to clean the room (3 night stay)

condition was hard to work, no room service and food not covered left on the end of the bar for me to collect

customer service excellent. free wifi+parking

having in house washing and laundry services is great

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

bit noisy outside my room due to the proximity to the laundry

comfortable room; restaurant; lounge area; laundry facilities; easy parking

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

building large well kept grounds plenty of parking staff were warm and welcoming very friendly and attentive to

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable,

good parking

we had a bar meal on the first night and waited an hour after ordering

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

good parking

wifi was a bit hot and miss in the room and some furniture could do with a tiny bit of tlc but

loved the breakfast we had room service so much food all hot and on time

pricey food for breakfast and evening meal. wifi range poor and completely unusable.

we ordered from room service and which came in a timely manner and was fabulous especially the thrice cooked

wifi was working fine and has free parking which was useful

disabled parking

breakfast finished at 9am

from as it was advertised as free breakfast, but didn t have breakfast going

bar and restaurant closed at 7pm (although room service available until 9pm)

i think it was the laundry been picked up

since you have laundry coming in/out in bulk many times a

too noisey room was next to the laundry room and buzzing all night could not sleep

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

from the laundry room and extractor fans outside hotel

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

pool and sauna area electric car chargers easy but you ll need wifi as no cell phone coverage for me in the

were excellent, room was lovely and there were plenty of working ev charge points, which was important as i

found a good size green with small goal posts and two tennis courts which would be great for the kids

free use of spa and gym

the gym and social areas were very nice. the rooms were well layout out and a good size

wifi poor

on a arrival and free always a plus friendly staff love the fact they had board games games in bar area very

quirky and luxurious downstairs, games for the kids

very nice hotel, good gym, good breakfast, easy parking, and friendly staff

the room was satisfactory, and one plus point is that laundry facilities are provided

i used the free wifi and it managed a 2-way video conversation several times

the staff were all eager to ensure that my kids and i had everything we needed and wanted

gave info on service they had in the health spa on arri al so we dont miss out

very modern and inviting nice comfortable bar area .

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

no laundry is not friendly for business trip.

end of the corridor overlooking the dirty laundry store

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

were by the laundry machines below our room

location, comfort of the room, room service option and late check out for the executive room

bed, excellent breakfast and drinks in the bar - really pleased to have real sour dough bread at

like the face you have to pre authorise the card 50 if you want room service yes i get that you will need to

lots of coffee sachets, lots of biscuits, good quality soap, free wifi, close by parking at 50p

was perfect ,anyway it's not my first time in this hotel , the only thing is that there was no room service for

breakfast was good and plentiful

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

aside from that, staff lovely and breakfast nice

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

the breakfast was excellent and so were the staff serving,really helpful and accommodating

bedroom had a pile of dirty laundry behind the door which had not been removed

building, comfortable and clean room, helpful and friendly staff, free parking, delicious breakfast - we

room service and surliness of staff

the bed. the bar and food

i may not have picked it if i knew it was a pet-friendly hotel, but am glad i did not realise, as i would have

i was asked to bring my laundry to the reaction for them to take it

was a slight delay in ordering and then receiving room service but there was a large party there that night so

we enjoyed the pool and spa.

especially having a pool and gym

told them about an event to make sure we got a double bed not two single to then turn up and rose petals were

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

up beds i guess 1 night on it is ok 2nd issue is have far the room was from the reception and bar and pool area

the swimming pool

the kids enjoyed the swimming pool

good disabled parking

no access to wifi and appear to loose phone signal.

parking is easy and free

peaceful location, clean, good wifi, spacious room, good shower.

not enough parking, came a little late, and hard to park in mitchell hall

wanted room service and place order at 9

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

fast efficient room service - again with a smile

from reception to bar staff to cleaners

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

facilities, easy connection with wifi and friendly staff

an amazing hotel with swimming pool, spa and gym included; i'm so grateful for the receptionist who help me in

an amazing hotel with swimming pool, spa and gym included; i'm so grateful for the receptionist who help me in

value x ultra clean bedding, swimming and sauna facility, brilliant breakfast and can walk to central mk shopping

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

parking is a bit tight, but overall it's a great hotel

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has

parking not sufficient

had few facilities-no bar no lounge or sitting area ok only good for an overnight stay and surrounding area was

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

located and off road parking

this hotel has great facilities, including a gym, laundry room, and ice machine

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

the laundry room and microwave room.

room and breakfast and wifi all good, hotel looks fairly new

kids running up and down or floor made it noisy however this is no fault of the hotel

we dined there both evenings and breakfast was lovely

no free water in room (pet hate of mine) told room service not available, however during stay it was clear this

wasn't a lot of variety at breakfast, had to ask for certain items to be replenished

food, good breakfast, clean room, nice helpful staff, comfortable bed and dog friendly

really good place to stay. clean comfortable rooms. good parking.

bedrooms very hot and window wouldn't stay open. couldn't connect to wifi in the bedroom.

they were ready for my early check-in as promised, i did not have to ask for the wifi code as often happens,

the bar area was cosy and friendly with good outdoor areas for a nice warm night

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

hotel, very comfortable and quiet rooms, good wifi, nice reception staff, can t ask for more

room was clean and suitable for 2 adults and 2 kids

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

was very good for kids.

due to covid breakfast was very basic and the bar and dinning area were shut

breakfast, bar and location.

welcoming staff and hospitality in the bar and restaurant

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

wifi access...could get better

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

tray used for room service was not clean.

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

bigger gym, ac, swimming pool

onto lawn, which made you forget that you were part of a service station, restaurant on site + bar with coffee

was efficient at check in and ensured that i knew the location of my room, the restaurant, gym etc

an early flight but could still have continental breakfast staff were friendly and efficient especially

bar open till late + great verity for drinks and snacks

excellent wifi

the sofa mattress could have been better but was fine for kids because they don't weight much

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the

professional and friendly staff, amazing spa facilities, beautiful house

breakfast was wonderful, staffs very friendly.

spa was so busy, there was nowhere to relax by the pool

breakfast excellent

parking was away from the hotel and while not that far if the weather was poor it would not be

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

location is very good, easy to find and convenient to buy foods and laundry nearby

good sized rustic rooms and a very nice bar downstairs in the bar with a great atmosphere

no room service until we asked

bar and chamber staff friendly

com site said they had laundry but i received a message the day before saying this was no longer the case

location, price, free parking and wifi. breakfast included.

comfort, price, included parking and wifi

i had organised a blokes golf tour for 2 night so was ok for us

fact we couldn't order food for lunch anywhere in the hotel when the menu clearly stated 24 hour room service

sofa bed hadn't been made up for the kids but was swiftly done when requested

moon here last year came bk for 1st anniversary and was a beautiful surprise waiting for us rose petals all over

the free wifi was excellent and didnt drop out once

the wifi was patchy and dissapointing.

a pet owner i was surprised by the spacious areas available to walk a dog and that i could take my

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

lack of choice of eggs at breakfast no laundry facility for long term

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which