beds by the pool. the room was very comfortable

ay any point in the night, as i hadn't';t eaten since lunch and didn't know that there was no room service/food

poor wifi and phone signal in the room and you are not allowed to use in communal areas

didn't like being told on arrival that checkout is 10am the wifi didnt work no hot water in shower no cafe

super breakfast if you don t like the usual congealed bacon and over cooked eggs

i had an excellent malay curry breakfast.

they made us fresh breakfast every morning

the breakfast is amazing and the staff are very friendly

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

the breakfast was ok, but instead of fried tomatoes we got cold cherry tomatoes which was odd

there was no bar as mentioned in the booking

convenient, great parking and receptionist was very polite and helpful

stayed with the grand kids who loved the adjacent play area

the pet friendly rooms and friendly staff it s even got its one bar!

very close to restaurants. had a kids play area. very good value for money.

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

spa was great and swimming pool

wifi was free, facilities were fantastic and staff were brilliant

no wifi at tall.

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

wifi signal did not reach my room

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

the bar staff were really friendly and helpful

woken by laundry collection early morning

bar facilities really let the standards down running out of many drinks when knowing they were

the next day we had a wonderful breakfast with that great bacon that the brits have

the restaurant and breakfast areas were very nice especially the library

was good but the bar is poor with no atmosphere

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

no room service available

staff were lovely, helpful and friendly, the food was outstanding, both at the restaurant and the room service

i checked into my room around 9pm and was still able to order room service

staff, room, breakfast

additional fridge in room. additional microwave room & laundry room.

wanted to use the laundry room too but couldn't again because of covid

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

the laundry room and microwave room.

ordered room service, arrived quickly

welcoming staff and generally ticked most boxes for me with the exception of the wifi quality as detailed

room service, had the sea food sharing patter and sharing nachos and they were delicious and very

clean and great parking. lovely quiet location.

location and grounds/refurbed style. good parking, easy access for disabled traveller.

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

safe, secure parking and beautiful gardens

a bit slow, bar closed early, bathrooms needs updating adding a swimming pool would be a good

good wifi and lots of areas to relax

good parking

room service was quick, comfortable bed

staff at reception, breakfast & bar were excellent and exceeded our expectations

pancakes at breakfast went down a treat with the kids

it was clean and welcoming. our room was large clean and tidy and our room was opposite a gym.

the gym. it was dated.

my room next to the laundry shoot carried the sound to my room

no guest laundry

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

large country park just 15 mins walk away with a boating pond and splash park for kids

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

lack of choice of eggs at breakfast no laundry facility for long term

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

the breakfast was very tasty

the cooked breakfast wasnt great.

liked it all but dobt know aboit sps. no gym no bikes.

room service sandwich was first not what we ordered then when what we ordered came up it was

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or

wifi wasn t very good

very nice hotel , location , pool

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

we had a drink at bar but didn't use restaurant

the bed sheets were dirty and the wifi didn't work on my phone.

plenty parking. great wifi service. friendly staff.

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

the sofa mattress could have been better but was fine for kids because they don't weight much

convenient for mid stay car park. excellent breakfast, friendly reception staff

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

wifi wasnt the best but same as anyother chain hotel to be honest

wifi access...could get better

the free gym is a great bonus

room large and comfortable with good wifi

due to covid breakfast was very basic and the bar and dinning area were shut

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

room was clean and suitable for 2 adults and 2 kids

hotel, very comfortable and quiet rooms, good wifi, nice reception staff, can t ask for more

the courtyard is very stylish and the gym is great for a break if youre flying out early

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

lots of parking at the front and a lovely courtyard garden

room service was excellent as i was travelling alone and preferred to eat in my room

absolutely amazing hotel warm welcome on arrival even got abit of an early check in

kids loved the waffle maker

wasn't a lot of variety at breakfast, had to ask for certain items to be replenished

room, bed, bathroom really good. restaurant and gym open 24/7 - great.

reception, bar and restaurant and housekeeping staff were all friendly, professional and efficient

breakfast was nice and vegan friendly, staff there were friendly too

free parking clean rooms good customer service

room size, front of the house staff, free parking, close to the town centre

breakfast was room service and very good

the bar staff were super friendly with great customer service, issa looked after us very well

quite clean parking

free wifi and charging ports breakfast was great

wanted room service and place order at 9

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

room - service - staff - bar and restaurant all first class

fast efficient room service - again with a smile

free parking and breakfast was good

the bed was comfy and the wifi was amazingly strong for saying i was in the top floor

had few facilities-no bar no lounge or sitting area ok only good for an overnight stay and surrounding area was

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

no apology for their laundry room being on fire

needed a shower cap! had to use the laundry bag to keep my hair dry!

nice new modern facility with great golf on site. will deffo use again.

area for taking peaceful walks, the gym was great as well as the pool, staff were very

has a really good bar area with table games, games machines, tvs with playstations for the kids, and adults

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

wifi in room had to change asked for a bath after an 8 hr drive it would of been lovely but no bath

room facilities, and sport facilities and bar excellent

dining room as all the golf parties would have liked a quieter dining room for non golfing

made me feel at home, the restaurant has a beautiful lake view, and the spa facilities included gym, sauna and

we also wanted room service this was difficult to come by as i had to go down to main reception three times

the room service tray was left outside our room from 6pm until the next morning

room comfortable. breakfast excellent. staff friendly. easy parking in quiet location.

wifi very frustrating as kept breaking off making working online impossible

building works going on so only room service available & no bar

also we were right above the kitchen and laundry so a little noisy first

location great with car parking. good breakfast.

the bar and restaurant stuff were very kind and helpful too

came down to breakfast 1 hour before it ended and it felt like we was putting the staff out of their way

location quite and staff wonderful plenty of parking

small but good gym also

the gym at the back of property was good

i asked for a bath and late check out which we did

comfy beds, friendly reception, easy parking, quiet, lovely bar area, easy check in/out experience

bar staff very friendly chatty and gave good advice on drinks

laundry service

they offer a breakfast pre-order selection which is prepared ready for collection in the morning and they add

friendly staff, comfortable, ample choice for breakfast and located close to motorway

breakfast was relaxed and well organised and we thoroughly enjoyed our stay

the man doing the breakfast was super helpful for my girlfriend who is diabetic and went out of his way to

nice, clean, handy parking good breakfast

bar area is lovely, very quaint and comfortable

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

breakfast, staff, service and bar were exceptional

lovely building & friendly staff, breakfast was amazing!

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

clean, good parking, staff friendly and helpful. easy check in/out. location is perfect.

we had great room service in the evening, comfortable nights sleep and an enjoyable breakfast

terrible wifi system had to join through facebook or twitter

lovely rooms - great bar and restaurant staff were amazing - friendly and helpful

included-in-price breakfast was cooked to order and amazing

was no hot water, and no room service to be able to complain about this the carpets were dirty, and no pillow

property advertises free wifi in room this was not working and according to manager had not been working for a

okay for a one night stay with a pet

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

great location with easy parking

we had a meal from the bar on the first night and it was very good and the person who was on the bar very

having a bath in the room. decent bar menu. free coffe/snacks in the lounge.

even regretted doing my laundry there, as two dark shirts came out with new white spots, and one shirt disappeared

bed rubbish and other bed had condom under it would i stay here again no i don't think so the bar was equipped

it was a bit chilly in the dining room at breakfast

good parking and wifi

nothing major really. i think they need a breakfast buffet that would be nice

20 on bank holiday monday by the laundry service banging and clattering the cages for over 20

breakfast was very good considering it was included within the price

were very impressed with all of hotel from the parking spaces to the friendliness and helpfulness of staff at

the room was fine, very comfortable, with a good shower, modern tv and free wifi

could hear people in other rooms. breakfast was adequate but mediocre.

room was above the laundry room

i know we re trying to save on washing of laundry but giving a guest paying 120 for a night a towel with

looked like a laundry factory with all of the dirty bedding piled along the corridor and the previous guests

the room was also situated above the laundry, and every time a was was on the room shook itself to pieces, to

great with kids - outside of cambridge

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

priced for what you get you have to make your own tea which is annoying considering the price wifi dodgy as

in the farm shop and stable bar was very erratic and disjointed over the 5 occasions during the weekend we

parking was a small walk over rough ground so not good for wedding shoes

very quite location. easy access to the bar and facilities

handy when travelling for work as it leaves you with a small kitchen space to use which is great rather than

it was good to see the plates in the kitchen had been properly cleaned before arrival but it was a little

loved having iron and hairdryer and free wifi

the room was great and came with a little kitchen inside that i didn t know about, bathroom was a good size

wifi - it's not free and you have to pay per hour

cocktail bar poor atmosphere

gym and pool were lovely

gym and pool were lovely

so an idea i had, is that they could number the car parking spaces and hook them all up to an app that will

the free wifi was excellent and didnt drop out once

additionally when we ordered room service (toast and butter) it took an hour to arrive and didn t even have

good location for hertfordshire golf courses

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

sofa bed hadn't been made up for the kids but was swiftly done when requested

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

good gym facilities. room well equipped. nice breakfast. staff friendly and helpful.

comfy bed, spotless clean, nice & friendly staff and good room service.

the sofa bed isn't big enough for 2 kids and the bed was the most uncomfortable thing i have ever tried to

location was ideal for me as was comfort and wifi.

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

the room had everything we needed, plus a fan in the cupboard and there was a laundry room with an iron and

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

did not like being so close to the laundry room. the tv was not working properly

the room stayed was above the laundry room, noise from the washing machine late night, couldn t sleep so well