aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

breakfast was good and plentiful

else to do apart from sit in the room or drink and eat, it could do with a pool, hot tub or gym

payed for later checkout but a manger came knocking on the door at 11:45 despite us paying for late checkout

nothing really wish they had a pool or a kids play area for a 10/10 experience

especially lucy who spoke to the kids and laughed and joked with them

things in room the extra bits in fridge and coffee machine also got a late check out of 2pm as booked executive

the staff were super attentive and friendly, even got me some breakfast after it had finished

a small quibble is when, in the evening, i am sitting quetly having a beer in the bar area the bar person slings

wifi wasn't working for us and i missed a work deadline for that

on a arrival and free always a plus friendly staff love the fact they had board games games in bar area very

there was a good choice at breakfast and the kids loved it

the room was satisfactory, and one plus point is that laundry facilities are provided

treat kids really well (i travelled just with my 7 year

gave info on service they had in the health spa on arri al so we dont miss out

check in early, swimming pool was always warm which was so nice after coming from snowzone with kids

special mention to blase in the bar area (hope thats the right spelling), lovely man, kind, helpful and just

breakfast was lovely plenty of option for both adults and the children

if u have a pet they say they help but do not help or accomadate

didn't use the spa facilities but saw plenty of families going to use it

bar area lovely

was brilliant, the pool, the room, staff, cleaners, parking

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

the room had a beautiful view over the golf course and the beds are so comfy

lovely bar with outside space overlooking a field

we really liked the grounds, quiet location, and free parking

good parking

in bar area too low for the tables especially if eating/snacking

my room (106) was at the end it had a poor wifi signal - difficult as i had an important call on the headsets

from the laundry room and extractor fans outside hotel

i think it was the laundry been picked up

since you have laundry coming in/out in bulk many times a

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

needed to do laundry

everything was satisfactory, except i had to call room service three times to get a toothbrush.

the kitchenette area with fridge and kettle were great as i was able to store snacks for the kids

staff were very helpful and were able to give an early check in which really helped us

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

they were not very prompt at bringing drinks over or collecting food when the kitchen called service

bit noisy outside my room due to the proximity to the laundry

comfortable room; restaurant; lounge area; laundry facilities; easy parking

having in house washing and laundry services is great

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

machine or laundry soap available for purchase from front desk

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

amazing value for money. free parking a bonus. the whole hotel was spotless.

great location for working at the ou. 24 hr room service

quiet and well looked after. parking and super convenient

clean , excellent staff, parking

we had a lovely time with a bottle of wine and someone else to deal with the laundry

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

early the next morning, but had our evening meal in the restaurant which was very good and the bar prices are

everything, location, free parking, free wifi, comfortable bed,and very polite reception staff!

wifi intermittent

bedroom had a pile of dirty laundry behind the door which had not been removed

plenty of free parking, comfortable clean room and staff were very

parking available

the heating and or a/c could be better and the gym is very small

beautiful hotel, friendly staff, fantastic room and bathroom, comfy bed, free parking and a small gym, what more

attentive but discreet room service including disposing of your recycling

very friendly staff and always very fussy with our pet dog

excellent room and being pet friendly was terrific.

room service staff although they were repeatedly informed and reminded of changing towels and

the noise the bed the room service meal we had was cold

room service and food were excellent

was that i tried to order room service the first night but was unable to do so

wifi available in the whole hotel

exceptionally pleasant location and parking great ambience and food really good bed was not a horrible memory

food reallywas fantastic breakfast lunch and evening meal.nothing

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

check in i asked for a late check out, the staff were very accommodating and said we can check out at 12pm rather

good sized rustic rooms and a very nice bar downstairs in the bar with a great atmosphere

excellent service in bar and restaurant

crashing loud noises at 03:00, like large bags of laundry crashing down a shute

room service menu wasn't in the room or a breakfast menu

room service choice was limited would prefer more choice and possibly sandwiches

also sent room service desert with birthday wishes

also i had lovely experience of the pool and spa

not enough parking, came a little late, and hard to park in mitchell hall

no access to wifi and appear to loose phone signal.

good disabled parking

peaceful location, clean, good wifi, spacious room, good shower.

parking is easy and free

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

the pool was closed but nothing we can do about it

we had a meal from the bar on the first night and it was very good and the person who was on the bar very

having a bath in the room. decent bar menu. free coffe/snacks in the lounge.

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

the food in the bar was delicious and there was good choice at breakfast

breakfast was amazing. hotel was beautiful and in a lovely setting.

wifi was ok

room 202 was next to the laundry so it was a bit noisy during the day.

rooms are of a high standard, breakfast was excellent. on site parking

was super comfortable and nice bar / restaurant a stones throw from my door pet friendly breakfast location

room was well decorated and room service was quick and good

lovely people, brilliant location, good parking.

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

about laundry rooms & dryers on most of the night

beautiful setting just outside village on golf course

good value for money and the breakfast was plentiful

wifi in room was patchy.

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

very clean and friendly a great welcome and good breakfast will be back again

quiet country atmosphere and ample on site parking. good healthy breakfast

booked because it was pet friendly

not having a washing machine or laundry options

we pretty much had the rooftop bar and the pool to ourselves

the view from breakfast of the race track completed the experience

on site restaurant and gym with pool although didn t have time for work

year the staff where always friendly and funny special shootout to the man working the roof top bar on saturday

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

tv in the bar area and good selection of beer & food

room service coffee was awful, the disposal in room cups were awful

comfortable room. offers room service.

and they had blue marks on them, staff were not welcoming and came across quite rude, phoned for room service

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

free wifi for the children's tablets was a bonus to try and help them relax in a completely new

very clean friendly staff good breakfast

excellent staff on desk, bar and beakfast

great food, breakfast was excellent

close to home for my daughter and myself to enjoy a spa day/overnight stay

luckily we bought drinks for the kids

the food and bar was great staff excellent

the gym had a lot of different equipment

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

lack of choice of eggs at breakfast no laundry facility for long term

i also found my dirty laundry that i had placed to one side had been rummaged through

welcoming staff, quiet rooms, wonderful room service, very good food selection, best breakfast, very clean, did

was quick and easy access to the room also had room service which was so nice and quick beds very comfortable

left a special message in the room for my kids after i mentioned they liked spotting the rabbits that are in

the wifi is very good, no problems streaming sky/youtube

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

lovely clean, comfy room. staff were informative and welcoming. car parking on site.

free wifi and 20% off dinner bill, all good

great to have free wifi

laundry facilities )

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

bathroom toiletries late check out

pre arranged late check in was good, and they provide a late check out which was very helpful for our work

we ate in the cob bar & brasserie on our second evening and it was lovely

very nice hotel , location , pool

the open wifi connected to my phone fine but would disconnect every now and then and it would not connect to

liked it all but dobt know aboit sps. no gym no bikes.

asked for an early check in and were able to get this which was useful

also we were right above the kitchen and laundry so a little noisy first

well spread out and spacious bedrooms and cozy breakfast room.

the bar food was great. the bar person was very good , helpful and cheery.

wifi struggles in the room but it wasn't an issue for us- just any be for workers etc

good bar food and a well-stocked bar

my bath towels smelled of food. maybe the laundry area is near the kitchen?

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

staff, very tasty food in restaurant, nice breakfast, room had everything what u need , brilliant, i will defo

excellent t tgat the bar was opened up fir us thank you

good security so we re dealt with promptly and you can t get access to any of the rooms or gym without a

no room service

can never use the ibis wifi on my iphone

late at night kids running up and down the hall way

it was full of kids running around all night could not sleep

was very good from check in to late night room service

location, big room, great gym, and lovely friendly staff

paid £89 seemed to be a number of what seemed to be permanent residents living at hotel and kids running around

bar staff very friendly chatty and gave good advice on drinks

room service did not check the room every day

lot of immigrants living there!!! plenty of kids!

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

service was just ok. no laundry to wash clothes

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

nice breakfast

beautiful riverside setting - friendly staff - clean and fresh hotel rooms - lovely bar and

quiet location stayed for wedding and very accommodating ordered room service and very quick and

bracket, fantastically helpful staff in all departments, great atmosphere, beautiful clean rooms, bar and

clean comfortable room, ev charger on site, and bar / restaurant by the river

pet friendly, ground floor room, bowls and bed, dog welcome in all areas, including function room