the small store inside from which you could buy laundry etc , the cleaning staff was good

laundry room facilities were great

was able to do laundry and younger guests could play playstation upon request

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

breakfast was great

there was lots of games in hotel bar area

room & bathroom was very clean however the carpet had human hair on it in the bedroom

rooms were clean, beds were comfy and breakfast was nice would stay again

and quirky place with 24 hour bar and food and gym

no laundry service or clothes washing machines

room service and the location

enjoyed stay and room service good

bar food was nice and service was quick (again this is appreciated with small kids)

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

very poor wifi

booked a taxi for us to take my wife and pet when it arrived refused to take pet,and this is supposed to be a

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

like 5 for each room service visit, 15 weekend mark up on all spa treatments

great pool and kids playground. spa treatments excellent.

noise from laundry during the night

laundry cage crashing past our room at 6

very accomodating - let us have a late check out due to a business meeting - also extended car park stay

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with

ready for us before 3 which was great , the hotel is so pretty the room was lovely, and a nice bar that stayed

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

poor wifi

lovely staff and super fast room service

cleanness,location,riverside view,breakfast

disappointed with spa facilities a small pool would have been better

i ordered room service breakfast and received overcooked eggs and tasteless avocado toast

spa and gym are were amazing

amazing spa and outdoor pool

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

gym facikities were amazing, as was the spa

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

would have been nice for the bar to be open, but it has no effect on the stay we had.

wifi or password untill we left

staff, location , parking.

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

booked the hotel because we have a small dog and it is pet friendly

really appreciated the option for secure wifi as well

location of my room 417 - view of the laundry carts!

location, great room service, room felt spacious, nice breakfast

and the early check in meant that we were ready for our vacation fast

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

kids logged on to wifi and cost me 12

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

free wifi, it is so old fashioned to ask money for this facility

they were so kind and even offered kids pizza on thursday

polite, professional and very friendly room size was terrific room service very

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

kids cereals, overcooked eggs and unripe tomatoes

would of preferred a room service breakfast, it was my wedding morning and i thought it would of been alot nicer

no room service or shop nearby

there was no bin in main room only in kids room

we travelled with two kids, who both crawled and rolled on the floor

parking area a little rutted

had a treatment in the spa and the specialist was awesome

kids enjoyed the swimming pool

com should bar them from the site for such underhand and reprehensible sharp practise

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

photos below of the property no gym or pool - that is just the local leisure centre 1

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

and then my laundry which i left in the bathroom they all got soaked and ruined

and then my laundry which i left in the bathroom they all got soaked and

no accessories such as room slippers, shower cap or laundry bag were available

laundry needs for long stays

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

nice quiet little room to stay, good a facilities. good parking and left alone,

secure gated carpark and wifi

wifi

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

free wifi

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment

wifi signal was not very good

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

everything else (cleanness, comfort, wifi signal, parking, breakfast etc) was flawless

wifi was not that strong, sometimes intermittent, but passable

i couldn't order room service

hotel - very friendly reception staff, good breakfast

have stayed many times and they still have not sorted out the wifi in many rooms you will struggle to get wifi

no room service for breakfast.

we had room service and the food was really yummy

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

wifi very patchy, would have been more or a problem if we had been there longer.

parking space is about 400 to 500 yards away from the rooms and we had some raining, however we did

inside bar was closed and we sat outside which was cold

limited breakfast room service menu. slow bar service at the terrace bar.

only 1 of the 5 kids meals options available on menu

good ac, good wifi, good restaurant/bar

the fact that kids were not allowed in the pool due to hydrotherapy was a let down.

also, please advertise the truth behind the pool

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

everything you could want was available from a small menu, bar snacks and a local

of staff, especially bar and restaurant staff who virtually waited on us hand and foot :-) whilst being almost

room service, front desk and restaurant don't answer phone if busy at front desk or

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

the breakfast options were fab and the facilties including the play room and pool were

to stand around getting cold as so many others got out at the same time but the kids loved the pool

the whole hotel was very clean and the breakfast buffet was lovely

pool, the breakfast, the location and the staff

we ate dinner in the sky bar which was the cheaper of the 3 restaurants but still very expensive

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

breakfast 5 out of 10

small limited bar. rooms were a little dated. slow wifi.

we had no phone signal so wifi would have been a bonus

the treatments at the spa are divine

exiting the lift to get to the room the area was full of trolley s containing laundry etc they remained here

large laundry trollies living in the hallway less than attractive

needs to implement a timetable for kids times etc no tokiet brush in bathrooms dirty laundry left in hallway

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

the restaurant overlooks the river as does the outside bar area

kids loved the pool table and sky sports too

3 kids running around the restaurant pestering other guests

laundry looked clean but not the appliances

the laundry is piled up in the hallway

good breakfast choices, gluten free bread and granola

the beautiful bathroom, excellent breakfast, service, staff, iain s knowledge and helpfulness contributed to

location is amazing and good parking

excellent breakfast and restaurant quality bar food, and not expensive

to get a hotel at a reasonable cost with ample free parking in this area is very rare

ended too early and breakfast started too late and room service would have been fab but it was explained to

breakfast location staff price parking

from check in to check out, food, bar, parking it all worked and everyone was helpful and engaging

great spa and other facilities

it helped that the weather was amazing - it was like the riviera round the (famous) pool and the spa facilities

this was a birthday weekend and holly at the spa and anna / sam at the dining room really made it an unforgettable

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

for example they have a beautiful fireplace in the lobby and bar but the didn t turn it on

air conditioning and opening windows. very easy parking. very clean. nice breakfast.

wonderful bar and food

bar prices are not stupid

the price for mid week, that served hot room service food. clean comfortable room.

staff, very helpful especially in opening the bar when we returned from a party

when we checked out we asked help with our luggage and they had to use their laundry trolley

no laundry services no cleaning room service

room is sizable and comfort with self-service laundry and drying which is necessary for long staying

there is also self laundry machines

services as laundry and the location

the only thing missing was the shoe horn and laundry bag.

i found my stay enjoy. the food, breakfast and dinner, was good. i found the staff most helpful.

this was amazing we i was traveling with two tired kids

we had an early check in, so i did the walk to terminal 5 departures as a trial run and found everything the

all rounders and new post covid management have sharped in up with a clear policy /pricing on early check in

when checking in lots of dirty laundry carts in the hall

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

no possibly for early check in despite early check out. had to pay extra to access the room.

accommodated an early check in without a problem, location to terminal very good & pod transport efficient

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

room service, food was nice and timely

the room was clean and the wifi was wonderful

the room service menu could have a could have simple meals such as pizza, burgers & dessert.

gym facility could have been cleaner (especially the part with mat where one can also lie down).

no laundry service for clothing or able to put charges on room.

no laundry service

parking was available

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

the only good thing was location close to wedding we were attending at buckingham golf course, denham

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

club lounge was quiet and comfortable place for light breakfast and refreshment

group, we got a special presentation with a delicious macaroons, swan shaped towel and rose petals on the bed,

loved the pool and sauna, breakfast was great will stay again

cost for some laundry was very high.

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

it has a lovely bar and restaurant and it set in a lovely location

wifi in the room wasn t great, possibly as we were right at the back of the hotel

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

added bonus is a lovely woodland walk behind the hotel along the golf course

the spa is amazing

no kids allowed in spa

pool water was too hot for such hot weather wall hairdryers are really not suitable in this day and

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches &

a late check out was much appreciated

the entry is through the old pub which is cozy and inviting with several fireplaces

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they

bar downstairs is a series of smaller rooms each with open fire

whoever is doing the laundry is not drying the sheets completely so it smells like pee

would be great to have a guest laundry for travellers.

no quick laundry facilities for short stays or weekends

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi

always a happy, friendly encounter at the bar for a drink or two as well (get a drink on the house, and 10%

for the lady on reception who could not have been more helpful and pleasant organising our early check in

hotel wifi didn't rate at all but that was the only bad thing

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

room service dinners were a plus too

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

free laundry facilities were a huge bonus, although expect to share the machines with many other guests,

great to be able to use the laundry for washing

the laundry was good but only without the detergent...we have to shop for it.

there are laundry facilities, free with token, and laundry soap is usually provided, but they were out when i

the property also had a well stocked gym, laundry facilities and decent restaurant on site

no hair dryer. no laundry bag.

wifi took a while to connect too and when we did get on it there was poor service and so we found

had a family room with a sofa made up for 2 kids; but the kids blanket was for 1 person only

very kids friendly. the staff were amazing. the location is wonderful.

we were able to get a room at 10am

hotel does not have laundry machines(washer and dryer)

no laundry service breakfast was delicious but could have been hotter heaters for smoking area

wifi didn't work.

all good, from check in, room service and the ease

late check out via genius - breakfast very nice.

there was dirty laundry and bedding left outside the door of our room upon checking in, which still remained

large comfortable clean quiet room and restroom/water closet with large soaking tub & even a laundry line

modern and clean room. great room service.

friendly staff. great breakfast!

for use of pool facilities, tv kept switching off and back on, wifi frequently disconnected

room service isn t that great.

food in the bar was too expensive for what it was. drinks were expensive too.

if you wanna stay somewhere near airport and the family room makes it easier for us with 2 young kids

the staff were very helpful assisting with early check in and arranging a cot for our baby.

our taxi was only £22 versus the shuttle bus that would have been £7/per person (including kids)

wifi intermittent, didn't work for about half of our stay

wifi not operating

wifi

the prices in the bar shocked me but i guess its the norm for the area

very warm and welcoming bar and restaurant area