free wifi buffet breakfast 24 hr staff - lovely

the book in the room said we could phone down for room service however there was no phone in the room to do

have stayed there before, excellent value with good parking facilities and friendly staff

lovely view across the river and convenient walk into town, with parking

we were also very happy with the english breakfast buffet

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

room service or bar facilities from 9

wifi was slow at times which meant i ended up hotspotting from phone instead

wifi in rooms it just wouldn't connect

the laundry is piled up in the hallway

laundry looked clean but not the appliances

lovely continental breakfast beautifully displayed

free parking onsite

it's a preference but found the pillows slightly too hard. parking is limited.

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

telephone didn t work we were up in the eves so couldn t get wifi

good considering after lockdown, had small problem with room service menu, but resolved quite

facilities were great, hotel well situated, adequate parking, excellent breakfast

breakfast 5 out of 10

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

5am with someone by the window on a call, woken again as people next door were on a zoom call to kids and the

& helpful receptionist on arrival , bar staff eager to help with menus and details on food and beverages , nice

breakfast was really nice had a good range of cereals fruit and baked goods

room service

pet friendly, quiet and comfortable

nice looking building, not far from london, has its own small field, pet friendly, free parking

all good and like that we can take the dog and pet friendly

pizza arrived cold with room service

we would definitely recommend to anyone visiting the area whether travelling with or without pets

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches &

bar downstairs is a series of smaller rooms each with open fire

friendly staff, restaurant and bar .

the private dining room was ideal and breakfast was delicious

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

the spa was great, high quality and relaxing

the room service and the people working there they were so good

staff were all friendly it was a beautiful setting the pool was gorgeous the gardens and estate were

the spa area is complete luxury. the rooms are very comfortable. the bar has a lovely atmosphere

reception is what customer service used to be she was exceptional so accommodating, alex in the bar was very

area wasn t anything special - gym, pool and small sauna

staff was fantastic across the board. pool/spa/gym great

parking - needs a loop round as opposed to just one road

just wish there was a real fireplace in the bar, our room had had a view of the stunning grounds and the spa

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

parking was limited,possibly due to the business conference parties.

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding

cookies and milk for kids really nice touch

the building was beautiful and the pool/spa was a real bonus.

shower is great, breakfast too

everything was to an exceptional standard the staff, the room, our evening meal, the breakfast everything

wonderful supper and breakfast made with care

the position of the hotel breakfast was good

breakfast was great with lots of choice

laundry facilities were a bonus

staff, and mike on nights responded splendidly to my report of a fire exit almost blocked by laundry trolley

ev chargers. my go-to place when i am on business in maidenhead

to use gym and sauna

breakfast room very noisy from kitchen

the room smelt of damp laundry and the windows couldn't be fully

no view other than the laundry rooms

comfortable beds, lots for the kids to do great pool

we had dinner on one night and breakfast on two mornings as part of our booking and it was good value for money

excellent location- free parking and pleasant walk into marlow

small suggestion for improvement would be to offer a laundry service

cost for some laundry was very high.

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

good parking. very clean and quiet. with one exception, a very nice breakfast.

a resident i did expect to be able to get a drink after time was called in the main bar but

location is good for henley regatta. they provide a good laundry service.

other tvs had freeview only and wouldn't connect to internet via hotel wifi so we could use our own netflix

couldn't get wifi in the room without standing at the door

ease of upgrading room, parking. nice bar area very friendly and helpful staff

nothing so easy from parking till the end of stay

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

no laundry service or clothes washing machines

restaurant great for kids, free meals and buffet style

parking charges and early check in

breakfast was an amazing selection and the kids were delighted to have pancakes

also set up for kids ud83dudd8d️ud83dudcdaud83cudf7fud83eudd64 breakfast was tasty and hot too

before and standard was good staff were very nice and helpful/especially the bar ladies on the 27

son stays here every time he s in town to see his golf coach down the road

breakfast for kids non existent

the family room had a sofa bed which the kids slept in

wifi signal in the room was perhaps a little weak but that is really all, no complaints really

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

like 5 for each room service visit, 15 weekend mark up on all spa treatments

kids play room was rather small and there wasn t as much to do for younger children other than he

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

gym and spa could do with an update, and the main room by the entrance was lovely but extremely

perhaps quicker service in the bar in the evening

lovely spa can recommend without question

we ordered room service which was a delight but the noise made when recovering the tray woke us up at some

we enjoyed the spa and the pool area too

dinner was lovely and so was breakfast

the breakfast options were fab and the facilties including the play room and pool were

evening food in the bar - wasn t great, i ordered a salad and it wasn t fresh, it was limp and you could

went for swimming but some kid had pooed in the pool, so told us to get out and we could not use it

lego in the room and the challenge to unlock the safe made the kids very happy

pet friendly

was very modern and funky building with good facilities from the gym to the bar

early check in upon arrival pleasant staff

great to be able to have a room with ample space for me and my pet

rooms and bathroom too small no complimentary biscuits wifi awful food choices poor breakfast layout poor

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

the small store inside from which you could buy laundry etc , the cleaning staff was good

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

was able to do laundry and younger guests could play playstation upon request

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

noise from laundry during the night

laundry cage crashing past our room at 6

and i most have to say the kitchen staff were serving with

christopher bar & grill was very pleasant

we were there for an investiture and staff kindly arranged a late check out for us

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

cleanliness of this establishment was outstanding, quiet and no issues with parking

exceptionally clean, on site parking.

wifi worked perfectly

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

disappointed with spa facilities a small pool would have been better

poor wifi

also love the fact you have 24 hr room service if you want

gym was partially out of service

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

mini bar was empty

room was right next to the room for housekeeping carts and room service staff

location of my room 417 - view of the laundry carts!

and the early check in meant that we were ready for our vacation fast

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

no laundry service over a weekend and no effort made to make the guests have a superior customer

the staff was very friendly. free parking discount voucher for dinner

very poor wifi

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

also got our laundry done for a great price in one day

the wifi struggles, i saw some unexpected disconnections during video calls

the kids activity pack was a lovely little touch in our room too

friendly staff spotlessly clean good food ample parking convenient location for royal ascot

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

could hear kids in the family room upstairs

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly

no room service or shop nearby

no wifi info in room.

easy to park. receptionist welcoming. hotel was very clean and excellent breakfast choice

to, there was a nice grass area right in the middle that would make a nice place to sit and let kids stretch

ev charger. comfortable room.

the service was great and they did bar service all night but of course as room service, however this was super

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

traditional feel and awesome staff. convenient parking for heathrow.

enough parking

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

really friendly, welcoming and loads of parking space available

parking, staff, cleanliness

be nice to have a bath as well as a shower, and a better/stronger wifi signal would be good, as it was extremely

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

signal in the area was really bad so easier access to free wifi would have been appreciated as i couldn t

the pool, gym, sauna/steam room are really good and there is a great selection of food for breakfast

group, we got a special presentation with a delicious macaroons, swan shaped towel and rose petals on the bed,

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

we were attending a parrot show and were travelling with our pet macaw

good sized clean rooms with microwave and fridge. nice bathroom with bath. wifi

proximity to station. friendly staff free wifi cleanliness

a crowded room to have access to room (arrived during a poker evening) arrived around 19:30 but kitchen was

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner

outside pool and grounds family enjoyed the spa and tennis rooms were

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa

amazing spa and outdoor pool

laundry bags left in front of fire escape

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

great breakfast with very good quality produce

great staff. great breakfast. great location. good parking ud83dudc4dud83cudffb

great restaurant/bar service, amazing breakfast

wifi was good, but would prefer a connection that just allows you to connect rather than having to

easy parking and beautiful grounds to walk around

telephone network and unable to connect to wifi from room in the night meant that i could not contact my family

easy parking and public bus is right outside the property to henley on thames or marlow

polite, professional and very friendly room size was terrific room service very

i called room service twice but there was no answer. sky sports in the bar but not in the room

pool which is open until 9pm, great for the kids to splash about

s nothing i didn t like except wifi had to be paid for but it s free in public areas of the hotel and i

and the weekend was perfect then we ordered room service as she tends to get a

you are traveling with lots of luggage (or a golf travel bag as in my case) it is quite a challange to get to

parking

i think there was a hard floor above as had as noise of running kids etc early morning

air conditioning and opening windows. very easy parking. very clean. nice breakfast.

in general the hotel was nice and bed was comfortable. wifi worked well.

of the very few pet friendly hotels i have come across that were very accommodating for all our requests prior

was very good , except parking

also pet friendly so could bring my dog with me although it is an extra 10 which is reasonable

free parking, very welcoming, spotlessly clean room!

wifi was super speedy, room was nice and modern and very clean

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

nice room. parking was included.

staff, clean, friendly and easy parking

spacious, plenty of parking, very quiet, dog friendly.

took food to cook as there was suppose to be a kitchenette

great facilities, including gym and pool (separate building)

parking and access to the nearby gym is included

leisurely walk is about 10 minutes to everything in henley car parking which was free and safe it helped we

sauna, spa and gym were closed by 4pm (before we arrived and it had been one of the main draws to the

breakfast was freshly cooked to order with plenty of choice

there were piles of dirty laundry in the stairwell too

room was near the laundry. so could hear the machines. bathroom was a bit shabby.

breakfast was really lovely everything you could want .. stones throw away from the river ..

room service was speedy

i ordered room service and they struggled to understand their own menu (which is all in french and a bit

view of car park and laundry bags but not the river as advertised

laundry left on the floor in the hall

laundry piled up around bedroom in corridors

room was large and comfortable but we were right by where the maids prepared the laundry and stored all their

laundry left in corridors and didn't appreciate then another fee for use of hotel car park