was disappointed the pool was not heated and didn't use the beautiful pool for this reason

just the wifi was a bit weak - everything else was amazing!

wifi in the room but wasn t a big deal

wifi connection in the room was patchy and unable to sustain video calling.

spa bath old and looked dirty due to chipped inlets, didnt appear to work anyway

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

laundry service was a bit troublesome

i ordered room service twice

perfekt breakfast, perfekt lokation

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not ridiculously

we ordered breakfast in the bedroom and got room service for all the meals

no wifi in the room

the swimming pool is closed from 7pm

good breakfast

easy parking, quite...

quiet hotel near of the beach and centrum with many restaurants and shops. parking before hotel

free parking

it was easy to find on a main street coming into town and we got a parking spot out front, however, parking in

it was clean and the beds were ok/good. kids were quite happy with the wifi!

stayed in mar e sol a couple of years ago, back then the wifi was bad in the rooms

breakfast was perfect

good breakfast buffet

lack of wifi

perhaps they hire kids from unprivileged backgrounds but they didn't seem happy to be there

breakfast was simple but good choices and fresh

i called 5 time from my room to get the wifi code but no one answer

perfect location! really nice staff, comfortable room and tasty breakfast.

had stomach pains after breakfast

location, breakfast, cleanness

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

perfect location . beach front. very nice late night cocktail bar just outside hotel door.

the spa was amazing

nice bar with river view, great food and drinks

the michelin restaurant (next to hotel) was unfortunately closed at sundays and mondays and the bar was booked

breakfast was included

the one thing that sets it apart however is the rooftop pool overlooking the sea which is incredible

coffee at breakfast could have been hotter

lack of private parking area

chickens waking me up at 5am. bar was not staffed and only severed you if you asked nicely!

best breakfast in town, excellent location, great staff

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

wifi is ok, and location is ok

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

terrace is wonderful but does lose wifi connectivity

room service - food

room was clean and parking was available too

breakfast was very yummy and the service for everything was exceptional

very good wifi connection, important because it was a business travel

room, great wifi, air-conditioning - everything worked well

the common areas (pool, steam room, patio areas) are well designed and comfortable

they could also have poolside drink and food service, with a broader menu

it s a clothing optional gay report with an amazing pool, sauna and steam room.

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

beautiful interior design, especially the breakfast area. breakfast was delicious.

highly recommended! clean, modern, comfy. breakfast - top.

gym

nice rooms and ambiance of wine and books and design in lobby and bar area was a very nice vibe

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

no pool for kids.

cost of the room service in terms of food orders from the restaurants on property are by no means in keeping

food quality was low and expensive and i didn’t like that i had to pay fees for the room service to deliver

the pool and spa was privately owned therefore you incurred an added cost to use the facilities

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

facilities were exceptional - the library, rooftop pool, garden, galleries etc

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

and also waiting time for breakfast could be shorter

i arrived late in the evening and was told that i couldn't get shirts pressed for meetings by the laundry service

things such as squeezed oranges - but overall quite good staff super kind and collaborative good laundry service

some reason you have to have a swimming hat to use the indoor pool, which i was not sure why

wifi air conditioning

great wifi and helpful staff

pants were missing from the laundry

perfect outdoor and indoor pools, sauna and steam bath, good gym

- not good food overall 2) elevators require to wait 24 hours 3) no valet parking 4) some if thé kids at the

was no wifi in the pool area and there were too many litttle kids, even babies swimming in the pool with diapers

the facilities were world class, with a great gym, an indoor pool, a beautiful outdoor pool and an incredible

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

the hotel is amazing! free parking and in room laundry!

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

only small breakfast bar but that was clear from the hotel description.

excellent staff, varied breakfast with hot options, and good transport connections

varied breakfast with good hot options and fresh products

the breakfast was varied and also included hot dishes

good buffet breakfast with fresh and varied options

i wish there would be laundry room there.

wifi, air con, free parking and breakfast

very good breakfast clean room convenient parking

the bar man did not know how to serve

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

the staff are fantastic, loved the bar and service

staff was very helpful and the breakfast and dinner offerings were great

comfortable, clean, equipped, nice, super breakfast.

great breakfast, location and room!

gorgeous rooms, very friendly and helpful staff, nice breakfast

an amazing array at the breakfast buffet and delicious food in the bar

complimentary valet parking

spa was amazing, both sauna was super powerful, water in swimming pool very warm

the gymnasium is reasonably well kitted out

, to the reception ,to the room , the food , the location , the luxury ,the swimming pool, the spa , the

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

the wifi was poor, and the treadmills in the gym were bumpy and not safe to run on

really tasty breakfast with lots of choice, everything was fresh and restocked regularly

location is good, easy to get. and parking inside the hotel territory

also laundry handled under room and was very loud at 4:00 am

we did not take advantage of the patio area or the breakfast but it was very cute

above expectation spacious room and beautiful bathroom, breakfast was great

very good wifi, used it for work a couple of times

an excellent range of vegetarian options for breakfast

no in house laundry service provided

because 321 room number the wifi is not connect nd washroom are not clean

the hotel was there. there was a bed and a shower in the room, as well as wifi and electricity.

hotel has a bar and restaurant which were reasonably priced and nice food

yet i was told by the bar staff member that they couldn't be in the dining area

there was an open bottle in the mini bar

stayed with our 2 small kids and the room was really comfortable for us

they provide bar service, you just have to request it

room service was good most nights and the outside space was also nice.

breakfast was absolutely delicious with a huge choice

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

i think maybe my favorite part was breakfast and i don t even eat breakfast normally

kitchenette but no appliances or dishes etc. except for coffee cups. served strange.

the hotel overlooked the water and there was free parking

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

so to iron a shirt (after business traveling) one has to use their paid laundry

order a drink, it was in the middle of nowhere, the hall were dark for no reason and there was a kids’ playground

pool, rooms, service & location.

nice outdoor pool and great kids pool area (water a bit cold but refreshing

was really hard to get a wifi signal and the problem is allover the property

nice gym.

the lobby and the co-working space are very beautiful, not to mention the gym, which is gorgeous

tastes nice, you could control the room temperature and it was really quiet at night, good wifi, friendly staff

the gym and the staff was lovely

clean, modern, and extremely functional, which made our stay very comfortable and easy with the kids

never ending waiting game to be served a complete breakfast meal

2) total lack of sympathy from the maid at the breakfast

central location excellent breakfast

we weren’t told anything about breakfast at check in or anything about the hotel

perfect location - great breakfast - comfortable

clean, modern, laundry service was fast! restaurant is fab, breakfast is excellent!

wasn’t anything i necessarily disliked, but laundry was expensive, so i went to a place that was a 3 minute

breakfast was lovely, but not the japanese-portuguese breakfast i was expecting from a cn traveler

strong wifi so i could work remote

the breakfast was also excellent

the staff were superb and the food available at the rooftop bar and restaurant was excellent, the daily

3, & the rooftop pool where you can linger over breakfast in the sun

the breakfast was exceptional and very convenient that it finished at midday

the breakfast was served overlooking the pool and river, and was so unique al a carte menu

the room was impeccable and the views from the rooftop bar are spectacular

the room also comes with a room safe, a hair dryer, toiletries laundry/dry cleaning (fee) and there is also

as i had work to do in between my holiday, i was so pleased with the wifi in the hotel - the connection was

location is brilliant good wifi nice staff

downside is that this is right next to a bar street and even though our room did not face the street, we heard

not sure if they did room service, there was a restaurant connected but i’m not sure

from our car services to laundry to everyday interactions, this place made us want to move into the resort

even simple things like getting your laundry back so quickly are just great

loved the garden and pool. breakfast was also really good.

breakfast was good

breakfast was fantastic, the service is always good and the atmosphere friendly and welcoming

if you are staying with kids, something to be mindful

and very nicely decorated, location was good if you don't mind about the noice coming from the bar street below

kids loved the bunk beds

great bar and most importantly great staff

i liked 2 separate bunk beds for kids

28e just a few meters from hotel, nearby have many eatery, supermarket, laundry shop

no ac or access to laundry facilities

we had a big room, there's a cheap laundry service just around the corner (wash and go)

good breakfast, friendly staff, good location in the old town, many eating options around, good wifi speed

location, staff, wifi

only thing you should know the spa isn’t really a spa in that they call outside resources and they need to be

we would have liked a pool

in addition, customer service was great, breakfast was really good and they had a good gym that accommodated

the food in the restaurant and for room service was very good

breakfast, readily available free food and drinks in multiple locations, a candy buffet for the kids, and the

there are many services (restaurants, laundry, pharmacy, atm, barber, groceries) and public transport (bus,

busy hotel don’t expect early check in or late check out

cup but in the public area of the hotel there was no tv with the games and haven't noticed any bar service

could be a bit bigger, breakfast could have more options

good wifi

restaurant shut, bar not open, no tea or coffee in the room, you had to ask for this

the pool area was lovely but the water was freezing because of the time of

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service

most of it. breakfast variety was great.

room service even the receptionist said so

and the hotel doesn't have a laundry service

only thing i would dock a point off is that they dont have laundry services

we even got a free laundry service and a welcome wine - with endless refill ud83dude04 just go there, you wont

spa and sauna were very cosy.

the bar is always open if you want cocktails

centrally located, decor was beautiful, breakfast had wonderful choice and was very generous

breakfast was fantastic

new hotel, nice located, big rooms, nice breakfast, friendly staff

very small gym.

the room service menu could be better!

laundry price is extremely high and came back with very low quality

using the only lift to take down laundry at the time people were trying to get down for breakfast, even a simple

i was also surprised that my room did not come with facial tissue or a laundry bag, but maybe that's because

only criticism is that they need to get same day laundry service - currently it's next day

missing basic hotel services. ironing, laundry,

staff were delightful. especially room service and front desk.

lovely rooftop bar overlooking the river , and great patio for breakfast

the rooftop bar is great for an aperitif

like only one goes to the spa and another to the restaurant

terrace where breakfast is served provides an excellent view of the tagus river

beautiful lplace, super cozy with fast wifi, so you can even work in the communal area

it really isn't set up for kids in my opinion

the tapas bar recommendation was the perfect introduction to portuguese food

friendly, fantastic communal space downstairs, the honesty bar and amazing food was a huge plus

the breakfast in the morning was lovely and the open, honesty bar for a late-night drink was a lovely touch to

let us have early check in which was nice

wifi is slow and keeps breaking off, streaming something is impossible

breakfast was perfect

close by, the metro station close by, a charming person at the front desk, view from the room and breakfast room

the room was ok, equipped with ac, wifi was strong and fast enough for everyday use

laundry was done quickly and the room came with sparking and still water in the fridge

it was nice to have a laundry machine

they left a postcard and bar of soap from their collection they sell at reception

complimentary use of wifi phone to take out of the hotel was a very nice touch

we got muffins and a soap bar for a check out gift which was a nice touch

directions and signage poor, needs detailed map info plus mapping of local restaurants, coin laundry (found to

laundry service is quite pricey.

laundry too expensive by far

spa got crowded fast.

kids love to stay there

our kids had that much better than us looking into laundry room

i wish the hotel provided a steamer or iron instead of laundry service

that we went to the reception and asked for an iron again but we were told to go and look for the laundry lady

no iron, had to use the laundry company 5mins walk away

you should have laundry and ironing

bedding should be better quality. no room service, laundry lost my socks

we asked for early breakfast , because of early flight, and they did

wifi sometimes stopped working

breakfast could get better

wifi bad and basement room dark

quaint bar and lobby restaurant was so cozy and the park across from the hotel felt like its secret garden

breakfast, served in a stunning bar area or garden, was wonderful

the breakfast was excellent especially when sat outside in the small but tranquil courtyard garden

excellent breakfast every day served by polite and efficient waiters

when the kiosks were operational and the hotel is in walking distance to fab brunch spots, wine bar etc

no room service, poor mini bar and unfriendly service.

great location, comfortable bed, playing set for kids

get wifi in room to work

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service

rooftop bar worths a try, too

breakfast, wide outdoor place, a pool, the gate can be opened and closed using a pin so you can go back whenever

had noisy neighbour with kids that made it slightly uncomfortable in the morning at 7:40 to 9 impossible to

friendly good breakfast with a view good and clean facilities comfy beds easy parking friendly

breakfast, really beautiful views

from lisbon to stay in a lovely country villa with amazing staff, comfort and with a pool for the kids:)

we really would have liked an elliptical machine in the gym.

breakfast options could be better.

breakfast was excellent

excellent gym

no services offered - no breakfast option (no dining room), no laundry service, front desk service only during

situated perfect, kind and helpfull staff, nice breakfast and excellent wifi

very good wifi in both hotel and adjacent breakfast location

wifi was very unreliable and limited

wifi in the room was terrible

i sent one pair of pants to the laundry and struggled to find out when it would be ready

laundry is

felt like very valuable guest fantastic breakfast very pleasant and comfortable and relaxfull spa comfortable

selection was great; staff was very attentive, in particular enil; great for family with young kids with playparks

room was modern, spacious, and spotlessly clean, with a plush king-sized bed, a nespresso machine, and a

it was stunning, great location, amazing bath and amenities, on-site bar and spa were fantastic

and friendly staff at the reception with a special mention for the restaurant manager diogo great spa as

room service offering limited

location is phenomenal - lots of food and bar options nearby

is very recent and the rooms are very comfortable and quiet (city view 45 sqm) and offers a great spa and a gym

we needed laundry service and even if they don't have that during the weekends the solved it for us the same

- great location near principe real, plenty of things to do around - insane breakfast and amazing restaurant

breakfast is a 10, very varied food and great quality

the room design, the roof top bar and restaurant.

the kids (teenagers

the breakfast which was included was delicious

delecious breakfast, with various options

location excellent! breakfast excellent

breakfast was outstanding. staff was friendly and helpful.

size of the room is good 2- matress is good 3- courtain is ok 4- wifi is good 5- tv has a lot of intnk channels

property, stylish rooms with a beautiful city view, very friendly and helpful staff and the breakfast which was

there are few choices in the room service menu.

food was excellent with a great choice of fresh produce at breakfast

loved our spacious room with fireplace but really missed having a

good room service menu and surprisingly good burger

maybe if i have to say something, maybe you could add an extra degree in the swimming pool water

the atmosphere throughout the hotel was calm, serene and relaxing - and the spa was gorgeous too

the room service menu was limited, food was poorly done

only criticism we had is that the gym is really small and basic, and overly hot

wifi was patchy

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

only one hair dryer for the entire hotel that had to be picked from reception, there was no hotel laundry/dry

no laundry facilities,no kettle in the room,no coffee and tea with

was close to the metro and other conveniences like laundry, a place to watch f1, and other such

no laundry service and the hotel did not have an iron

overlooking side street and service area with nightly rubbish or laundry or noisy event outside every night

roof top bar is lush breakfast great selection room big and nicely decorated beds a very comfortable they even

cute little gym

the wifi wasn’t very good - internet would go out frequently

loved it all. maybe a slightly warmer pool would a plus.

the laundry service was appalling

our one issue is that we sent out laundry and it did not get done and we were not told right away

early check in request could not be accomodated.

one weird incident where i was sleeping and the room service came into my room even though i put the „do not

great wifi

laundry service is the worst

not much about the hotel but the staff were great and laundry service was quick.

pet-friendly too

the lounge cafe bar downstairs does a great cocktail and they will bring it up to your room for you too if

the gym, spa and pool facilities are also very good

laundry was expensive aswell

no laundry service...

the terrasse was accessible, but no bar yet

turkish baths, steam room, and gym were wonderful amenities, and the location cannot be beat

in the room was ideal when landing and meant i could get straight to working in the room with the wifi which

said i had to go to laundry room

clean the wifi is good excellent

wifi would drop out

the drain in the shower was clogging a bit. also i hope the mini bar had atleast an electric pot

room service every day, which is not typical ha to 3 star hotels

hotel staff and room service were impeccable

the wifi is weak and does not work in the room’s balcony; no shade area in the esplanade

wifi was very patchy

breakfast was poor... everything tasted synthetic... no real effort to make their own products

would have liked to have breakfast start earlier than 7:30 a

we were told there were no towels at all in the hotel, because the laundry service had not dropped them off

the laundry machine was running too noisy next door the whole day

there's a bar next door so it was quite noisy wvery night (we were on the first floor)

however, this won't work for small kids

as i mentioned, the rooms are not sound proof and there is a bar just across from the hotel that has live music

no laundry facilities even though it mentions that it on it brochures

nothing other than there was no bar facilities in the hotel

lovely helpful staff, facilitated us with an early check in and late check out

spacious elevator and clean staircase, good wifi

we didn't like they had room service for dinner