but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

pulling into the car park the parking arrangements were not clear

kids were picking one when a staff member shouted

it was close to race course easy parking very friendly and helpful staff

water pressure was amazing but would be worried if i had kids having a shower

staff was very kind and helpful parking was easy near to town

i would have preferred a solid bar of soap rather than liquid.

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

no longer seating in bar area - removed during covid & would be nice if it was reinstated.

breakfast was delicious ud83dude0b staff were all so lovely and helpful

lovely bar area and restaurant

everything the staff were friendly the room was amazing the bed was comfy breakfast was

was no laundry facilities it stated on the website that there were was dissapointed

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

good wifi signal 5g & all freeview tv channels

location and friendly staff - lovely breakfast and great location for town and plenty parking

huge windows in the breakfast room let daylight in and added to the friendly welcome every morning

the rooms were spotless staff friendly and helpful breakfast fresh and tasty. lots of options

noise from the gymnasium coming through into the bedroom

plenty of parking too

great little bar! original features, nicely refurbished, decent gym and friendly welcoming staff

room bar / terrace restaurant good menu excellent breakfast staff friendly and

ample parking

lovely atmosphere comfy bed lovely breakfast

breakfast was really good , nice selection great service

quiet location, large room, fast wifi, friendly staff, comfortable room with powerful shower

friendly and ev chargers, great bar, restaurant and breakfast

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

19 perfect especially when travelling with a pet, no lifts to deal with, no passers by

great, good location on m6, good staff, nice pub on the site, good breakfast, good parking, good beds and showers

distance from the southbound m6 , plenty of parking and efficient check

is no laundry facility in the hotel

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

lovely breakfast.free wifi

nothing was too much trouble, there was a lovely friendly atmosphere, the wifi was free and fast

just if there was maybe a window of time for kids to swim gor example

stunning hotel, breakfast was really good couldn't fault it at all

was no number to call to order room service so had to go down to reception and order

spa was lovely and the pool very nice

wifi none existing

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

the bar / restaurant area was nice and the food was definitely a bonus!

found the wifi password just as we were about to leave on a piece of paper under the

all of it nice parking

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

really nice breakfast, very friendly staff and they were happy to accept my well behaved dog !

noise from other customers and kids running around the hallways

easy parking, excellent breakfast, comfortable and large room, efficient lifts and helpful staff

the wifi was good but again nowhere in the room did it advise the password required to activate it

very comfortable room, very friendly helpful staff, good breakfast excellent value for the money

very clean and quite new. parking easy. wifi free and good.

the spa facilities, the pretty location, comfortable and quiet

location/surroundings were spectacular. staff were friendly. room service menu was good.

it s a nice hotel the spa is a nice bonus

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

manage, the lovely staff member carried the chair up or me and also helped push my dad near the pool

ringing and not answered; several attempts to call reception, almost gave up when wanted room

the staff were very friendly and we appreciated them facilitating an early check in for us

at all great asset to the company, cleanliness was excellent of rooms foh and the restaurant and bar areas food

location, lovely friendly staff, huge room, comfy bed and free parking

loved the room , bar restaurant lovely.

spa was fabulous. food at the bar was very delicious. lovely hotel!

spa,pool steam room etc

poor wifi in parts. a little remote location wise.

place with really nice, helpful and polite staff, the pool and gym were exceptional 10/10 one of the very best

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

i watched a cleaning lady kick and throw laundry down the public stairs

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

great price especially when it has a swimming pool, easy parking. ideal for visiting the nec

very nice location and breakfast good

having to go out of my room to use the laundry room to get my shirt ironed

wifi could have been better

gym equipment could be upgraded.

pet charge is extortionate for a room that already has stains and rips on the carpet

free parking is a great bonus and breakfast was good

( laundry room or main reception

hotel also has a gym and laundry / lounge but didnt use these

the laundry facilities and games room

close to plenty of restaurants. laundry available for us

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

eventually a lad appeared as he was dealing with laundry at the far end of the car park

excellent choice at breakfast, friendly staff, the most comfy bed i have slept in, lots of parking

hotel has a pool and jacuzzi

short break with kids

short break with kids

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

location with free wifi and parking

staff were very welcoming, allowing an early check in

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested

is extremely good value swimming pool sauna breakfast parking all for under 100 you'd be paying double at some

travelling on my own never once felt lonely the rooms were excellent value for money & spa area lovely & clean

pool area excellant and spotless , hotel bar modern , room service efficient , food very good and the breakfast

for me, the wifi is a bit patchy and the tv in telford a pain yo turn on and off

we used the pool twice and the kids loved it

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

wifi worked perfectly

wifi was not stable

even better if there was at least one ev charge point - nothing fancy as charging a car overnight only needs

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

i requested a quiet room but was surprisedly awaken by the laundry vehicle very early in the morning outside

room was not the greatest, it was dark as the window looked out onto large laundry containers

laundry was visible outside our window and was very noisy when it was collected in the morning,

room we stayed in was noisy all night, possibly from the boiler or maybe near a laundry room

was super comfy, staff were lovely and did us a lovely surprise with rose petals and balloons as it was our

the cellar and fireplaces are amazing

the building was beautiful and the open fires in the bar were very welcoming.

you have room service which takes roughly 5 minutes to reach your room

room very noisy refused room service at 8.30pm

parking . aplenty

it was clean and good size with kids

we had a drink in the bar during the evening which was served by friendly staff

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

breakfast choice, facilities were great , fat better than premier inn where we previously stayed

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

clean, economical,good location,good quality room service food

wifi could be faster, but can t complain for the price we paid

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms

on collection of the keys. please tell guests about the breakfast times, wifi code.

could have better breakfast portions and stronger wifi signal, but that's being picky!

the wifi wasn't great and dropped off several times.

wifi dropped in abc out.

could not use wifi at all in our room.

lack of parking at times

hosts made us feel very welcome (even did a bag of laundry for us)

there is plenty of parking nearby too

value for money great hosts and staff delicious breakfast comfy clean room with amazing bath and shower lovely

the facilities were spot on, we had the blythe room, which had the spa bath in it was exceptional

the spa bath, the food, the locals in the bar

leisure facilities with pool and gym

gym also well equipped

the use of the pool and gym facilities which were great for a hotel

lovely and helpful staff, great spa facilites, free parking, a big-sized single bed, hard mattress, big screen

good room, very clean and quiet. excellent bathroom. nice bar area, easy parking.

the bar area is fabulous to sit and relax so so friendly

like exposed wooden beams, even down to the original room service bells

i was in the car with 3 kids and i was booked for a dinner with a group of friends

the building has some nice old features like old oak beams and a lovely oak fireplace in breakfast room

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

i was slightly disappointed about time limits in the swimming pool for the kids, but i was given this information

very friendly and helpful staff, bar snacks and selection of gins and whiskeys

breakfast was excellent, staff were amazing,& my husband said the manager ( sorry didn t get his

really, maybe wanted a swim with the kids but could not get a space due to covid restrictions

helpfulness of staff, gorgeous buildings and grounds. super breakfast.

breakfast was nice and plenty of it and location was ok not far from railway station as we took the

breakfast was good value for

the missing facility, in my opinion, is a swimming pool. covered and heated!

although i knew it was a naturist friendly spa i didn t expect the bar to be naturist too.

cooked breakfast was

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

booked it for the laundry services

helpful staff, clean, plentiful breakfast, newspapers, free wifi which worked really well, can walk into the

everything expected the wifi

my kids enjoyed the breakfast

staff saved the day, she knew what i was requesting and even though she stated they were awaiting laundry delivery

laundry was thrown down stairwells and not in a skip

breakfast was not available due to covid room service, bed sheet not changed everyday telephone in the room was

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use

parking n room facilities

you may want to check the laundry washing service company because you could see oily stains on the duvet cover

listing falsely stated that pets are not allowed, which was critical due to my eczema

poor range of beer in the bar. bar staff had never heard of a gin & tonic before

like a converted estate, room was dates, stank of cigarette, hair in shower, on towels wifi cut off, cups were

clean rooms excellent staff comfy beds free parking

room was opposite laundry and staff on first morning were far

room service was not available

staff are rude and not trained room service does not know english

lack of room service

hotel out on a limb ,no room service, no information on hotel in the rooms

good to have laundry facilities

liked that there was a washing machine also so could do my own laundry

having a laundry onsite and options to have your laundry done for you save us so much time

laundry available but no laundry detergent availableud83dude23 breakfast not that great.

staff friendly & helpful. great facilities with an onsite laundry and carpark