eventually a lad appeared as he was dealing with laundry at the far end of the car park

lovely room , friendly staff , great breakfast loved the pool and jacuzzi

was great having the pool and spa pool to ourselves

the wifi was free and very good, we operated three things together with no issues,

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

swimming pool and changing facilities were great the kids were able to use the pool

plenty of parking

were lovely especially the lady that brought me my room service and the lady at breakfast

breakfast than the breakfast is perfect, but otherwise just two types of bread and a selection of kids boxed

use of gym and pool

piles of laundry in the corridor

laundry facilities in room

that you have to pay for wifi as reception was not that great in the rooms for vodafone

in future location near bike hub (closed on sundays) and town park is fantastic for strolls or kids

breakfast was perfect, all options available

laundry service on the weekend which wouldn't of been a problem if it stated that

the pool and spa area was excellent too

everything was very pleasant and we had a one hour swimming session with kids

kids loved swimming pool

beautiful hotel bar and restaurant and lovely pool

woken before 7am laundry van

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

had to wait for room service as they were very busy

no room service when we got back in around 2am so had to wait for an uber take away to deliver

bar is modern and priced reasonably for hotel prices

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

kids don t eat free at breakfast

the breakfasts and bar and restaurant meals and service were wonderful

fantastic rooms lovely swimming pool and gym great lovely lounge and restaurant staff

changing room for the pool is a tad small especially when there s seven kids and their parents getting changed

selling point for me turned out tobe the laundry room

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

he was also very helpful when we used room service

the lounge bar has exceptional views and the staff are lovely

was quite noisy. room service was extremely slow.

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

golf if you like it with lovely views

spa facilities, used the pool and sauna

think the spa could do with making sure people booking are aware there may be childrens lessons going on

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

he suspected that this was housekeeping staff, cleaning up in the bar and restaurant downstairs, whereas i

the breakfast was very good, plenty of choice.

in the area only down side is we couldn t get water for the room when we arrived back as the bar was closed

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent (i almost

it s a nice hotel the spa is a nice bonus

pool and the view having breakfast

the room the facilities the food the staff the pool. great for cosford!!

location/surroundings were spectacular. staff were friendly. room service menu was good.

had a fantasic time here all staff was friendly even the room service was really good

is lovely, staff are friendly and helpful, food is good, prices are reasonable, beer kept well, bar area tasteful

lovely fireplace in room but spoilt by a tatty a4 paper notice blue tacked onto the wall directly above

it was very drafty in the bar because of very poor weather

better wifi reception throughout the property

good selection at breakfast and supper yummy and excellent value

30ish) and it sounded like there was a laundry room which noise continued throughout the night

despite plenty of characterful fireplaces no fire

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they

receptionist when we checked was friendly and efficient and room service was quick

the room was clean and comfortable, the restaurant and bar were lovely with amazing food and views

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

the wifi was weak/unstable but gave me a good excuse to stay off the internet!

bar was very welcoming and prices reasonable

booked the hotel because it was pet friendly and were very surprised to find such a lovely place tucked away

old style hotel which i prefer. friendly and helpful staff. free parking. easy to find.

excellent location with easy access to the town without being inside the madness, easy parking, wifi is good,

arrival we found a parking space and checked in

the bar is well stocked and a good selection of draught beers and cider

nice four post bed comfy and room really nice and lovely window view plus love spa bath we really enjoy love to

the spa bath looked dirty and the shower had to be held at all times

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made

breakfast was fantastic and very allergen

wifi dropped in abc out.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from

large breakfast in the conservatory, watching the pheasant on the lawn

breakfast was fresh with a variety of baked goods, fruit etc

bar staff so warming and attentive

wonderful grounds and lots of parking

the wifi was so slow....virtually unusable

noise from the gymnasium coming through into the bedroom

i was tired and wanted some room service, buy the internal lines did not work

the day after, the staff were great the food was great easy to find and lovely rooms, plenty of parking and 10

travelling with group of kids nothing in hotel for them to do

staff are brillant. great with kids. jackie is an amazing worker and person.

nice quiet location ample parking

was no laundry facilities it stated on the website that there were was dissapointed

secure on site parking

secure parking on site

upgraded room for our wedding anniversary, the bar was opened for a nightcap at the end of the evening and the

nice little bar

there is plenty of free parking for guests

breakfast is plentiful -and fresh

the wifi lost internet access at night

very clean , friendly staff and excellent breakfast

lovely bar area and restaurant

excellent breakfast,lovely room

special praise for sandra who was fantastic at breakfast time

the breakfast was excellent,with friendly service!

access to the bedroom corridor from the bar is by a flight of stairs and from the car park is by a steel

easy access to parking

spa a gym facilities were very good

only disappointed, the kids can't go in to the pool.

a really lovely room with patio area and staff were lovely welcoming and friendly breakfast was lovely too all

no kids allowed to be using swimming pool that was a bit disappointing

welcome, spacious luxurious suite, excellent room service, cosy bar area, splendid dining/breakfast room, ample

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

were not comfortable and was a little surprised by extra pet charge when previously hadn't been

great, good location on m6, good staff, nice pub on the site, good breakfast, good parking, good beds and showers

fantastic breakfast, self service arrangement was very good,

was fantastic, room, dinner, breakfast and setting

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it

was plenty of parking area

it's easy to find and get to, ample parking and fantastic service all round

wifi was slow

the tv was not working and the wifi was a little intermittent but i think the lack of tv maybe caused wifi

fantastic hotel in a great location with free parking

friendly staff, nice atmosphere, clean room, nice comfortable bed, nice gluten free breakfast

way of finding the parking

coffee shop and bar facilities were excellent and the breakfast selection was fantastic and parking was includes

we found a laundry cupboard in the room with spare duvets in

gave us a good welcome, parking was easy, room very comfortable, super breakfast

and well equipped room, excellent breakfast with plenty of choice, host was friendly and helpful, wifi worked

there was home made cakes & our breakfast was hot & tasty

was not always possible to park directly outside but street parking was usually no more than a hundred yards

very clean and quite new. parking easy. wifi free and good.

( laundry room or main reception

close to plenty of restaurants. laundry available for us

clean and kitchen and laundry

the laundry facilities and games room

the corridors looked clean and i was surprised to see guest laundry and a gaming room available

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

was good but due to a problem in the kitchen the wait was impossible on the first mornings

tv reception and wifi was not good in our room, possible due to the distance from reception

stayed 3 nights no room service/cleaning

breakfast was superb ( hubby said best he s had) along with the service