hosts made us feel very welcome (even did a bag of laundry for us)

free wifi was great and very easy to connect to

friendlness of the all the staff even the customers in the bar were jolly

lots of parking spaces

plenty of parking spaces

couldn t find any free wifi

excellent pool and gym facilities

5-aside football pitch was great for kids

spa and pool were also

even a pancake station for the kids

we had drinks in the cellar bar at very reasonable prices with a large open fire to warm us

at the bar with our bill

lovely bar area and restaurant

the cellar and fireplaces are amazing

great restaurant and bar area

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

staff were very welcoming, allowing an early check in

lovely bar area clean comfy room

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

24-hour room service or free champagne

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

vacuuming from house keeping at 8am on the landing and knocking for room service at 9am

ev charge point, the food and the exceptional service from all the staff

friendly and ev chargers, great bar, restaurant and breakfast

fantastic varied menu for room service although ate in the bar and had fantastic desert

hotel, location, food and staff (especially laura at breakfast!).

what i will point out though is that they have 4 ev chargers, tesla destination chargers, which was great

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

there were no laundry services or facilities, which i needed for my 4 night stay

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious

value for money; comfortable well designed room; delicious full breakfast; quiet despite proximity to m6; helpful

lovely old wordly hotel great features nice rooms good parking tasty food recomend

wonderful breakfast

and finally it said pet friendly but only after we booked a nonrefundable stay did it say there was a 15

couldn't get wifi in my room

breakfast was amazing

but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

fantastic facilities including free wifi and use of the gym

breakfast was absolutely delicious and the sky bar was a lovely treat after a long day

the free parking aswell

night for a salsa event nearby, the hotel was a perfect location just across the road from vinny bar

plenty of car parking

some hotels say pet friendly and they mean pet tolerant

pet

we had breakfast - a good range of choices - and room service lite bites. both were excellent.

pleasant simple grounds to stroll in, and good parking

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

laundry pick up restricted to 3 days per week not the five days advertised

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

free parking, good breakfast, good wifi

buffet breakfast and free wifi

room was excellent as was breakfast, great value alround

was lovely and lauren was brilliant throughout the whole booking process - the restaurant for breakfast had a

breakfast fantastic (grab and go brilliant idea), bed and room brilliant

negative thing is the extra cost to take a pet, at 10 per pet it's a little steep, and when searching on

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

lovely 2 storey apartment within the hotel with full kitchen

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am

ideally sited for my needs good amount of parking

beds, spacious, well equipped and clean rooms awesome breakfast quality and variety free parking and great pub

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

would be there before the check in time, they said they could store cycles and we could use the pool before

the breakfast was lovely and staff were very polite and welcoming

range of food for breakfast options is very good, i had the full cooked breakfast which was cooked perfectly

breakfast had wide assortment

poor wifi in parts. a little remote location wise.

spa was fabulous. food at the bar was very delicious. lovely hotel!

was very impressed with gym and leisure facilities as well

the bar area was relaxing to sit in and enjoy a drink

there is a great spa and gym

floor annexe side door means you walk past the kitchens and laundry area - the smell and decor are not always

reception and the outside door to room 12 unfortunately closely passes the parking space for the laundry collection

problem we found was that the car parking was difficult when a function was being held

parking available

breakfast fresh and piping hot

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

private, free parking, great bar, great food, always spotlessly clean, comfortable, staff are amazing

free parking. comfort and cleanliness of room.

wifi particularly in the public areas is dreadful and this is compounded by dodgy mobile telephone

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

complete refurbishment of bar and rooms

and wifi was strong enough for me to work on my laptop and watch netflix

great customer service so friendly a great breakfast

rooms in a listed building very clean and tidy food was amazing good breakfast was ideal for us as we were

clean, lovely staff, parking

and well maintained room restaurant and bar area very good food amazing limited parking so get checked in early

my two boys are autistic and were treated so kindly and they loved the space and wifi

location, easy car parking

there has been a kitchen fire a few weeks prior so didn't realise that the menu was quite limited to sandwiches

lovely staff, accommodating to our pet, clean room, modern bathroom facilities

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

good 24 hour room service

were excellent room very comfortable beautiful setting great bar staff and fantastic reception team, breakfast

had room service and very nice club sandwich

the beds were really comfy and the bar and restaurant lovely. the staff were great too.

in lamps and corners and drinks seemed a bit pricy, you wouldn't want to spend alot on the bar unless your my

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

is no laundry facility in the hotel

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

sarah behind the bar is amazing

breakfast was fantastic with plenty of

loved the pool and our room - very clean

i was asking bar staff about room service and food and they were a bit off border line arrogant when asking

the wifi portal didn't work on any device, massively disappointing

comfortable and clean rooms. bar food was great. great gym facilities

good room, very clean and quiet. excellent bathroom. nice bar area, easy parking.

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

breakfast was great , with so much choice

wifi at conference hall

i ordered room service for 6

breakfast and on site restaurant was very good

hotel had off road parking , a bar and restaurant on site , good breakfast , nothing was too much trouble for

they showed us to our room, they explained opening hours for the restaurant and bar and answered any questions

pleasant bar area

price was good, bar area and restaurant was really clean, location was very good and parking wasn't a

the bar area again well presented and spotlessly clean

we were next to the laundry room

there's a bar for drinks to enjoy on the patio in nice weather, and the location is quiet and lovely

kids friendly property

went the extra mile and genuinely cared about the quality of your stay exceptional choice for breakfast; eggs

full english breakfast was lovely

were really friendly and helpful, breakfast staff really helpful with the kids assistance and checkin staff were

wifi is weaker rest is prefect!

the hotel is always very clean, food and bar always excellent

i requested for strong wifi and the staff put me in a room that had strong wifi so i was able to conduct my

wonderful breakfast and choices

even the kids enjoyed the pancakes

we had a parade view which the kids absolutely loved and was a good experience but people were smoking under

staff was very kind and helpful parking was easy near to town

staff accommodated my request for early check in as best they could and were always so courteous even over the

gym, flies in the breakfast area

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

i watched a cleaning lady kick and throw laundry down the public stairs

kids enjoyed the pool area.. plus’s was easter and stuff done a little egg hunt for them

loved the pool facilities and tv/wifi. very clean and well decorated.

amazing grounds! amazing staff! wonderful spa facilities! would highly recommend!

that said nice kids and they try hard

i was slightly disappointed about time limits in the swimming pool for the kids, but i was given this information

spa times for kids are quite limited and apply to teenagers as well

great facilities- pool, gym, sauna, steam room, pitch & putt golf

apart from there could have been a garden area outside to sit not just sa gravel parking

breakfast was delicious and they even offered room service for a small fee

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

breakfast superb, amazing staff

good parking, well situated just off the motorway

location, easy parking, lovely reception area

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

plenty of parking

was no laundry facilities it stated on the website that there were was dissapointed

great central location,on site car parking,clean room..staff absolutely brilliant

free parking and good wifi

lovely cozy hotel with lovely staff . rooms are very clean and spacious. plenty of parking .

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

having to go out of my room to use the laundry room to get my shirt ironed

bar downstairs and a restaurant also a lovely pub just around the corner that did

the bed was comfortable and room service was tasty and arrived quickly

breakfast is plentiful

wifi service is very patchy away from the public areas, i had to use a mobile network dongle in my

there was no clean pillow cases for us as the laundry person had not been to the hotel yet so we had to shared

i feel sorry for them having to live there without kitchen / laundry facilities

for early check in but no receptionist for ages to be able to get key

second time i stayed her , property looks good from the outside , plenty car parking.

large clean room. parking close to room.

very clean and quite new. parking easy. wifi free and good.

ease of parking, friendly, lovely place.

spa was excellent especially after a day walking good base to explore derbyshire very friendly and

could have been a better restaurant menu , and bar could have been open more xx

we had a bar meal which although was fairly pricey, was really good

loved the welcome. staff excellent. room great and son used the gym which was also a bonus.